1. Jet Express Transport Service

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Jet Express Transport Service

5.0 (1 review)
Closed • 6:00 am - 6:00 pm

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Fed-EX

Fed-EX

(15 reviews)

I followed the tracking for my package. I saw on the FED-EX site that the package was out for…read moredelivery to my house and would be here by 'end of day'. I waited home all day afraid to even take out the garbage or do any work in my garage. About 2:45 I saw the truck was in front of my house with it's back door open. I think: 'Ok, he's looking for it.' But he was out there about five minutes then got back in his truck and left. I called the office later and all they could tell me was the package was still out for delivery. I waited for hours and checked the tracking again and saw that at 6:27 'customer was unavailable for delivery'. That was a lie. I was at home, in my SMALL house and they didn't come to my door. My dog goes crazy when anyone walks up my walk way and she never made a word. Plus no sticker on my door. When I called today about it they said it would be delivered by end of day. But I told the guy what happened yesterday and was upset because now I am captive in my house again all day with only a 'by end of day' delivery time. I asked if the driver could call me. The customer service guy said the driver didn't have a phone. Yet when I asked to speak to someone else to complain about the driver, that person said they would give the driver my number so that the driver could call me when he was at my house. More lies? Does he or does he not have a phone? And what good does it do me to call me WHEN he's at my door. I am still captive. I wanted him to call when he was on his way, but she told me he coulddn't do that. At least UPS gives you a range of time when they will deliver. .. of course maybe late delivery is better than having your TV delivered in pieces and claming it is your fault. . .so I'll give FEDex 2 stars in- stead of one.

They delivered my package to the wrong house and they haven't answered me about what they are going…read moreto do about it. Horrible customer service and they can't read the address label

Schlep - One of two nightstands

Schlep

(164 reviews)

They delivered white glove service for 3 chairs I had made in Sweden. Everything was inspected and…read morewrapped. They inserted non-slip tabs on the legs and put everything in place. Very amenable. so I didn't know they were calling and they waited a half an our outside my house for half an hour.. Would definitely recommend for on-total house moving and delivery.

Hello, I'm writing…read moreto share feedback regarding our recent service, which was unfortunately a very disappointing experience. We were initially told to expect a one-hour delivery window between 3-4pm, and planned our day accordingly. Shortly before 3pm, we were informed the timing would shift to a 4pm pickup and closer to a 5pm delivery. In reality, the delivery did not occur until nearly 6pm. This caused significant disruption. Our building has a strict 5pm cutoff for deliveries, and we had to scramble to accommodate the delay. I had arranged coverage at work based on the original window and ended up losing additional time and income. The sellers also had to adjust their plans and wait around for most of the day. What was especially frustrating was being told--without acknowledgment of the inconvenience--that the only remedy offered was a $10 discount. We later learned that our job had been added at the last minute, and we were not actually scheduled, which helps explain the delays but does not excuse the lack of communication. I do want to note that the delivery team themselves were excellent--this is not a reflection on them. Given the nature of our work, we frequently require reliable moving services, including for art and mid-century pieces, and had hoped to establish a dependable relationship. Unfortunately, this experience has made that difficult. At a minimum, we would appreciate a more meaningful acknowledgment of the inconvenience caused, along with consideration of a partial refund or credit toward a future service. Without that, we would not feel comfortable using or recommending your company moving forward.

Jet Express Transport Service - couriers - Updated October 2026

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