We took our dry cleaning in for 3 day service and 10 days later still did not have it back. it was…read moreclosed twice during normal hours when I tried to visit. This used to be a good business, but clearly something has changed. Pretty sad!

You can count on great service at Coolwood Cleaners. I have been taking my dry cleaning here for…read moreyears.

Been going to this cleaners for 35 years. Twice they lost several expensive pieces but I…read moreoverlooked it thinking everyone makes mistakes. Took my very expensive draperies to be cleaned. Got them back with stains on them, When I complained the owner said the stains were already on them. If they were already on them why didn't his cleaning remove the stains. But here's the thing,. There were NO STAINS WHEN I TOOK THEM IN. Refused to clean them again. NEVER GOING BACK.

Coupons on site that are expired and charged me over $7.00 for a button up shirt. When I asked he…read moresaid he had to change it to dry clean or it would shrink I had 3 shirts in that order by the same brand. It was at that moment I decided not argue over $4 but I would not be back. Coming from a different area I can say that this cleaner has left a lot to be desired.

open 24 hours. cameras everywhere and kept super clean great I can drop in anytime to take care of…read moremy laundry

Never had an issue with this dry cleaner, and our family has been using them for years. They are…read moreconsistent, reliable, and provide rather quick service.

Lost a 10 year customer today. They fried all the buttons on my shirt to the point the threads…read morelooked like fibers and buttons were falling off. The manager was arrogant and rude she lied and said that's not possible (untrue) but agreed to sew them back on but insisted on charging me to re dry clean the shirt, I refused as this is a matter of principle and for wasting my time.

Details has been absolutely exceptional ever since the new owners took over!! I had the pleasure to…read moremeet and speak with Fernando the last time that I was there, and I could not help but be impressed by his ambition and drive to continually improve the business. I have no doubt that Details will continue grow and improve with him at the helm.

I would give this place zero stars if I could. I recently brought my groomsmen's suits to get…read morepressed. When I went to pick them up, I was told that one of them had a rip in it. The rip was in plain site. Mind you these were brand new suits I just took the tags off and carefully looked at all of them before taking them in. We have 1 week until our wedding and were told it was not their responsibility and then they proceeded to laugh in my face. I wouldn't trust them with anything you care about let alone a pair of sweatpants since they would probably ruin that too and proceed to laugh in your face. Don't waste your time and go somewhere else.

really did not want to give one star, the cry cleaning was not clean, food and crumbs were on my…read moresweaters. when I mentioned to the clerk they said "not my problem" I took my items to another cleaner and told them what happened (they were still in the dry-cleaner bags) and they mentioned that I am not the only person that brings items to them to re-clean from prestige

In town for the day. 5 of us, each with decent size bags of dirty clothes. The two nice ladies did…read moreus a wash n fold like no ones business. Dropped off round 10 am and we had our stuff back before 2 pm. We even bought the super nice laundry bags they had available. Great service, nice people, clean facility . Honored to be the first to review. Thank you!!

I have been using Wash Works for years. Today was the worst. I was there in the afternoon to do a…read moreload of laundry. No worker was there. I sat and talked to the many people who were there keeping a social distance. After everyone left a worker (She was short and overweight) returned from a pick-up from the mills. I was watching TV waiting for my clothes to dry. She started saying something I could not understand. I walked over, keeping my distance, to hear better. She said I had to wait in my car to protect the other customers. I looked around and saw no one. I told her that no one but myself was there. She said it was a rule. The sign on the door used the word "ask" not "rule" about waiting outside. This is voluntary. I would have waited outside if there were more people than just me. She said I still need to go outside. She at this point, not wearing any PPE, came closer to me saying I had to go outside. I told her twice that if any other person entered, I would leave. She still harassed me about going outside. I sat down to watch TV. One of the people that was there returned. I left and stood by my car. I talked to some people who were sitting in a car. The person left and I re-entered Wash Works to gather my clothes. Right away she started to harass me again about going outside while I removed my clothes from the dryer. I told her I was leaving, yet she continued to harass me about being outside. Again she did not keep her distance while she continued to harass me. I ask 4 time to stop harassing me to no effect. She still harassed me. I started yelling to stop harassing me, again with no effect. The rule given by the President, CDC and many other government agencies is to keep a social distance. Yet this woman refused to follow this rule. Yet I was wrong for watching TV by myself. I will not return to this business any longer if this is the way a loyal customer is treated.

This is a belated review-I went to Suds on State in June and had a fantastic experience! I was…read morevery stressed out-my dryer wasn't working and I had a flood in my basement; my husband was in the hospital ICU and I had just come home from the hospital for my own medical issues as well... Staff did a wonderful job! Very friendly, and all of my laundry was folded and in perfect condition by the end of the day! One thing off my worry list! Stellar service! Highly recommend!

10/10!!! Amazing owners & friendly workers. Clean & safe environment. Had an incident & they helped…read moreme fix it & cleaned up my mess. Great prices. I'll definitely be back!

Best place to get your laundry done. The place is always clean…read more Also, the workers are extremely helpful and friendly.

They do good work. Everything is plainly explained - if customers follow their instructions all…read morewill go smoothly. Questions can be addressed with a phone call if necessary. I've been using this laundry service for a couple of years without incident.

I was very happy with this service and used them regularly for my large comforters. The arrangement…read morefor pickup and drop off was simple and easy. I ended up dropping the service after being upcharged for having the top of my comforter popping out the top of the bag at drop off. I asked about the charge (because I had never had that issue before) and was told it was a "bag closure fee." I told them it was a single comforter and a part of the top of the comforter popped out. I asked for them to reverse my fee. Eliza flatly refused and said it was a valid charge. Crazy pants position to take for a loyal customer who has never had this issue before. I am now with another company that charges less and per load and is just as convenient.

Great new shop in the heart of Valparaiso for sewing and alterations. Addie just opened her shop on…read moreMarch 4. I was referred by someone in my neighborhood Facebook page. She altered some of my suit jackets and did a great job with them. The owner (Addie) studied fashion at Columbia in Chicago and has been sewing professionally for a few years. She just opened this new shop at the beginning of March 2024. Also great support a new local business!