I'm not typically one to write reviews...especially negative ones, however, I have contacted NUVO…read morefirst through their FB messenger page two weeks ago, and then again last week on their personal "contact us" page with no response indicating to me that they just don't care. Therefore, anyone considering having Lynn complete alterations, be forewarned!! -- I took my daughter's prom dress into her a month before prom. We went through everything she wanted/needed to have done and was quoted $200, and then reduced to $170 before we left when I about fell over at the price. We were told to come back 4 days before prom for her final fitting, which we did, only to find that the ONLY thing "done" was that she (had only) started creating the corset back. The hem was not done, nor were the sleeves even touched yet. When I asked about the sleeves (which were to be removed to make it a strapless dress), Lynn said, "oh, you still want that?" YES we still want(ed) that...it was one of the MAIN things my daughter wanted to make the dress look "right" on her. I had to send my daughter by herself to pick up her dress the day before prom since I had to work with cash for payment. I about fell over dead when she text me the invoice for a total of $235!!! I immediately called asking to at least honor the original quote of $200 since that's the amount of cash I sent with her. Lynn did reduce it (to which I'm AM grateful) but let me tell you, the work provided was NOT worth $200! Her hem was just tacked in a few places going around the bottom, there was no bustle done for her train (and therefore proceeded to get stepped on all night long of course), the sleeves were "done" but just so they barely resembled what we requested and lastly, the corset was created BUT didn't even match up on both sides!! She had 7 loops on one side and only 6 on the other (refer to pictures on the google review I submitted). Thankfully(!) I could hide it well enough with the bow that no one else knew but me and my daughter. It became clear to me afterwards that she obviously took on too many jobs and couldn't complete them properly--at least not ours. I work in the bridal industry and have, in the past, recommended Lynn to my brides for alterations. Unfortunately, after this experience, I will never send any of my brides to her. I don't want to have any association in the event that a bride's dress hasn't done as it should be.

Their seamstress is a crook . Please do not patronize. Terrible Service. Cheaper just to drive…read moreit into Chicago .

Super clean facility with friendly staff and many machines. Great waiting area with a good variety…read moreof snacks.

Super clean laundromat. Clean seating, tv, air conditioned, clean restroom…read more Pay with quarters, credit card, or the app!

it's very sad that the people who own this place are so greedy and are charging the most ridiculous…read moreprices for laundry in such a small town. 13.75 for the largest load? it used to be 12.50 which is still insane but now they've gone up a whole 1.25. my laundry never cost this much in the city so it's crazy they're taking advantage of the poor people in this small town. please do better

Good dry cleaner. Items finished when promised. Attention to detail on the pressing of my shirts…read morewas appreciated.

Okay but they send their clothes to Portage for cleaning. Not speedy service as it took a week to…read moreget my clothes cleaned. I also had a $10 off coupon from yelp and they said they did not know how to redeem the coupon as it was on my phone....seems a bit weird to me. If you're going to put a coupon out there at least train your staff to ring it in.

I used the Chesterton location to alter a dress . I was quoted a price of 25 dollars when I picked…read moreit up it was 45 . As a business you should call your customer and let them know the price has changed to see if they want the service . You owe them that . Never did the women say it may be more money . I spoke to the owner Mikki who argued with me and justified the cost . I truly feel they quote low to get the business and charge more on propose because what would you do leave your garment ? Poor customer service to say the least . I would not recommend using them .

These are remarkably attentive professionals to whom I have been taking clothing for decades - with…read moreonly the most positive results. Whether it was for laundering business and casual shirts, altering men's suits, removing spots or sending items out for services they do not perform in-house, I have been pleased with both their product as well as their advice when asked for it. I highly recommend them!

This is my absolute favorite dry cleaning service ever. They're always on time and true to their…read moreword and have come in clutch for me multiple last minute situations

open 24 hours. cameras everywhere and kept super clean great I can drop in anytime to take care of…read moremy laundry

Never had an issue with this dry cleaner, and our family has been using them for years. They are…read moreconsistent, reliable, and provide rather quick service.

We took our dry cleaning in for 3 day service and 10 days later still did not have it back. it was…read moreclosed twice during normal hours when I tried to visit. This used to be a good business, but clearly something has changed. Pretty sad!

You can count on great service at Coolwood Cleaners. I have been taking my dry cleaning here for…read moreyears.

This cleaners is absolutely terrible. Don't know what kind of crack heads work there, but they…read morepressed a white dress only that I said I wanted cleaned. Who would press only a dirty white dress & charge $18.00?? They are terrible with service and customer service. Don't go unless you trust incompetents to handle your clothing unprofessionally. Terrible at best!!! Back to taking my clothes to Valpo & Munster area cleaners.

Not happy with the dry cleaning service of my sons letterman's jacket. Brought jacket in to get…read morecleaned had a spot of food on it. When I picked It up most of the patches had a faded pink on the white part of them. When I asked about it they told me that sometimes the other colors will bleed but there was nothing they could do about it. They were afraid if they did it would spread even more and make it worse. I asked why they wouldn't tell me this when I dropped it off and they said they forgot to. I'm sure bleeding of colors can happen but as a dry cleaning company you should make it right when you know something bad happened to someone's item. Now it looks worse then when I first dropped it off to them.