Lost a 10 year customer today. They fried all the buttons on my shirt to the point the threads…read morelooked like fibers and buttons were falling off. The manager was arrogant and rude she lied and said that's not possible (untrue) but agreed to sew them back on but insisted on charging me to re dry clean the shirt, I refused as this is a matter of principle and for wasting my time.

Details has been absolutely exceptional ever since the new owners took over!! I had the pleasure to…read moremeet and speak with Fernando the last time that I was there, and I could not help but be impressed by his ambition and drive to continually improve the business. I have no doubt that Details will continue grow and improve with him at the helm.

Their seamstress is a crook . Please do not patronize. Terrible Service. Cheaper just to drive…read moreit into Chicago .

Wonderful service! I was in a bridal party and my dress came in all wrinkled, got it back in…read moreperfect condition! Service was fast too!

Super clean facility with friendly staff and many machines. Great waiting area with a good variety…read moreof snacks.

Very clean and friendly staff! Will go back when I'm traveling through. They also have a laundry…read moreservice!

Good dry cleaner. Items finished when promised. Attention to detail on the pressing of my shirts…read morewas appreciated.

My Dry cleaning was Done well, efficiently and on time price was what I expected it'sread more

Okay but they send their clothes to Portage for cleaning. Not speedy service as it took a week to…read moreget my clothes cleaned. I also had a $10 off coupon from yelp and they said they did not know how to redeem the coupon as it was on my phone....seems a bit weird to me. If you're going to put a coupon out there at least train your staff to ring it in.

I used the Chesterton location to alter a dress . I was quoted a price of 25 dollars when I picked…read moreit up it was 45 . As a business you should call your customer and let them know the price has changed to see if they want the service . You owe them that . Never did the women say it may be more money . I spoke to the owner Mikki who argued with me and justified the cost . I truly feel they quote low to get the business and charge more on propose because what would you do leave your garment ? Poor customer service to say the least . I would not recommend using them .

These are remarkably attentive professionals to whom I have been taking clothing for decades - with…read moreonly the most positive results. Whether it was for laundering business and casual shirts, altering men's suits, removing spots or sending items out for services they do not perform in-house, I have been pleased with both their product as well as their advice when asked for it. I highly recommend them!

This is my absolute favorite dry cleaning service ever. They're always on time and true to their…read moreword and have come in clutch for me multiple last minute situations

open 24 hours. cameras everywhere and kept super clean great I can drop in anytime to take care of…read moremy laundry

Never had an issue with this dry cleaner, and our family has been using them for years. They are…read moreconsistent, reliable, and provide rather quick service.

You can count on great service at Coolwood Cleaners. I have been taking my dry cleaning here for…read moreyears.

We took our dry cleaning in for 3 day service and 10 days later still did not have it back. it was…read moreclosed twice during normal hours when I tried to visit. This used to be a good business, but clearly something has changed. Pretty sad!

This cleaners is absolutely terrible. Don't know what kind of crack heads work there, but they…read morepressed a white dress only that I said I wanted cleaned. Who would press only a dirty white dress & charge $18.00?? They are terrible with service and customer service. Don't go unless you trust incompetents to handle your clothing unprofessionally. Terrible at best!!! Back to taking my clothes to Valpo & Munster area cleaners.

Not happy with the dry cleaning service of my sons letterman's jacket. Brought jacket in to get…read morecleaned had a spot of food on it. When I picked It up most of the patches had a faded pink on the white part of them. When I asked about it they told me that sometimes the other colors will bleed but there was nothing they could do about it. They were afraid if they did it would spread even more and make it worse. I asked why they wouldn't tell me this when I dropped it off and they said they forgot to. I'm sure bleeding of colors can happen but as a dry cleaning company you should make it right when you know something bad happened to someone's item. Now it looks worse then when I first dropped it off to them.

This is my favorite laundry mat in Michigan City! It's always clean, they have a working bathroom &…read morethere's always staff available. Susie & the staff are very helpful, hardworking & kind. There's a new Dunkin Donuts drive thru across the street which is convenient. The machines take coins & credits cards. It's dated & needs a remodel but it's clean & most of the machines work & do the job

My washer broke down and I came here with a mountain of clothes, left impressed and I've been back…read morethree more times since. always clean, staff are incredible, me and my son love the ice cream machine for a sit down in between washes! 5 stars isn't enough