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U.S. Messenger

4.9 (18 reviews)
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2 months ago

Mr hall very good business with very reasonable prices. Everything got where I needed it to in a timely manner same day

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3 months ago

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11 months ago

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3 years ago

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5 years ago

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2 years ago

I use US Messenger as the only messenger service at my place of work. They never let you down. 10/10

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4 years ago

My go-to - reliable. Can handle tricky instructions. On my favorites list. Good job!!!

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Review Highlights - U.S. Messenger

Whether you are sending an envelope via bike in the loop, or a few banker boxes between suburbs, US Messenger gets it done!

Mentioned in 6 reviews

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Dolly - Scratched and broken desk

Dolly

(838 reviews)

The Loop

I was moving to a different unit within the same building, so just needed some "labor only" help…read moreand was recommended to Dolly. I used their online system, which I felt was convenient and straightforward, to book 2 helpers for 2 hours. I was immediately confirmed by Dolly but then also by the helpers assigned to me. They communicated to me primarily through text but on the day of the move they also called to let me know when exactly they'd arrive (which was ~30 mins later than the original scheduled time). As soon as they got to my apartment, they quickly and professionally got to work. I was helping alongside them so was able to observe how they handled my furniture and I felt it was generally with care (for example: they avoided banging into walls and doorframes). During freight elevator runs, we made polite small talk and they seemed like good guys. While it only took 1.5 hours and I booked for 2, I still paid the full $200 plus $20 each for tip. I would probably use them again if I had labor needs. Otherwise, for a full move, I'd probably go with a full-service professional moving company.

I hired Dolly for a simple sofa delivery. The movers were late, careless, and broke two window…read morepanes in my entryway, including a historic transom pane with hand-painted numbers. No apology. No ownership. They left without looking at me saying "call Dolly they'll handle it." Dolly denied the damage claim completely, saying they only insure the items being moved, not the property their movers damage. Repairs will cost several hundred dollars, and Dolly's "resolution" was refunding the delivery fee. This is not acceptable customer service. Use at your own risk.

U.S. Messenger - couriers - Updated May 2026

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