I called in about a repair that was done. All I needed was some information, instead of help I was…read moreplaced on hold for 30 min. Then I was told I would get a call back. 8 hours later I had to call back just to be told that they hadn't had time to look up my order number. Looking up an order number takes no more than 10 min. Update: The owner contacted me and responded with the information I needed within 24 hours of my final call. He also followed up with me to make sure the company the part came from followed through with their warranty.

The man up front acted like i didnt know what i was talking about. I tried to see if he was willing…read moreto check on my vent and gave him full permission to do whatever it takes to check it, yet he denied and said i need a pre-approval and budget. Terrible customer service.

It's never been more important to have solid technology, and Computer Pros has never let me down…read more They stand behind their products and service. Turn around time is excellent, as is the knowledge of the staff. Pricing is very reasonable. Best of all, they are sensitive to customer's needs.

THIS IS A SCAMMING SERVICE. They will overcharge tech-iliterate people, basically STEALING hundreds…read moreof dollars from you. Here's how I was scammed: I asked for a "gaming PC" I had no idea what that would require. I didn't even know what a graphics card is. They sold me a PC for over 750$, NO GRAPHICS CARD, they gave me the cheapest motherboard possible, my mother board does not even support my ram. 2 years ago I left a positive review because I had no idea that I got F#*cked. Their website is such a huge red flag. It looks like it hasn't been updated since 2005, and they use comic sans for everything. ITS A JOKE. THEY LEFT ME IN A STATE THAT BASICALLY MEANS I HAVE TO BUY A NEW CPU AND MOTHERBOARD, PLUS THE GRAPHICS CARD I BOUGHT. If the owners are reading this, you're no better than Indian scam call centers.

Scot has repaired my old computer for me and always done wonderful job. This time I had him build…read moreme a computer and it's great! He is always helpful and does a awsome job communicating with his customers. Scot will always have my buisness!

The issue has been resolved. Thank you for your attention to this matter. I have not received the…read morebattery from Dell yet, but I have found a computer professional much closer to my home and will be contacting him when I do receive the battery to replace it. However, I sincerely appreciate your swift response to my inquiry.

The Golden Tech Team has been so helpful with coming in and fixing issues we had with a previous…read moretech company. From customer service to technicians, everything is addressed in a prompt manner. I appreciate the small business feel that everything is taken to heart and they sincerely want your company to be successful.

My former employer used this firm as their IT service provider. I had my own IT issue and I used…read morethem as well. After all, I had a pleasant interaction and pleased with their work product at my former place of employment. We made an agreement for their services. and I would pay X amount; services were rendered, and I duly paid, albeit more than what we agreed to but I thought our relationship was professional and respectful, so I paid the additional amount that was never agreed to without quarrel. Two months subsequent to that, and after losing a lucrative contract with my former employer, I was issued an invoice nearly tripling the initial invoice which I paid on some fabricated charge. After months of trying to contact them to resolve this conundrum, they continue to issue alleged bills for work they performed which had been already paid. Bottom line, despite the good work and cordial relationship we had, this company will bill you after you have paid your invoice in full for additional work. Be careful should you contemplate using this company. You could become involved in their billing bonanza.