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Moore IT Solutions

5.0 (1 review)
Closed • 9:00 am - 7:00 pm

Services - Moore IT Solutions

Cloud services

Data recovery

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1 year ago

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Unique Geek - Cell phone repair services

Unique Geek

(26 reviews)

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I called in about a repair that was done. All I needed was some information, instead of help I was…read moreplaced on hold for 30 min. Then I was told I would get a call back. 8 hours later I had to call back just to be told that they hadn't had time to look up my order number. Looking up an order number takes no more than 10 min. Update: The owner contacted me and responded with the information I needed within 24 hours of my final call. He also followed up with me to make sure the company the part came from followed through with their warranty.

I took my laptop here to get my broken screen replaced because they had good reviews. I was quoted…read morea price less than $200. They called about a week later to tell me that it was going to cost almost $500. I told them to go ahead and do it because I needed it for work After receiving my laptop back, the screen broke again 2 weeks later when I barely touched it. When I took my computer back, the guy tried to tell me that I must have dropped it/damaged it since it had been fixed and pointed to a place on my computer. I told him I did not doubt that my computer was damaged but the damage would have been there when it broke the first time and they should have fixed that, also, if that was why my screen broke. I left my computer with them to "see what they could do", but I could not get anyone to return my calls after that. When I went to the store to see what they were going to do, I was told that they could give me a 20% discount on replacing the screen again. I told him to forget it because I would buy a new computer before I put more money into fixing that one.

Roman Tech Computer Repair and Gaming Services - Front of the office

Roman Tech Computer Repair and Gaming Services

(6 reviews)

I have to thank Roman so much for saving me from a total catastrophe with the laptop I purchased…read morefrom Unique Geek in Valparaiso. I'm from Chicago and would drive out here ANY TIME to let him work with my sensitive laptops. He is so incredibly knowledgeable and kind, and he also helped me with a totally abusive situation I had to go through with the owner of Unique Geek who was rude and insisted that every problem on a used computer I had spent $850 to buy from him, was somehow my fault and unresolvable. Roman resolved all my issues within the hour, and took the time to sit down with me to make sure everything was resolved. Had Roman been the one to transfer my data (which he does for hundreds less), I wouldn't have had any issues had I hired him to do the job in the first place because he would have done it correctly. Before I go on, James at Unique Geek is an excellent worker who deserves nothing but respect, but unfortunately the owner has been there the last days and was totally unwilling to deal with a number of very serious issues in the new-old laptop I purchased from them for a rather hefty price, at least $150 more and Roman tells me $300 more than he would have charged me for an identical computer and data transfer. When I went back to Unique Geek after attempting to use my new-old computer, there were MULTIPLE serious dysfunctions with the operating systems which I had paid literally a fortune to have updated and prepared for an accurate and functional data transfer. My keyboard and spacebar were not tracking, and so there were bizarre spaces in my word processing. Also, such vital functions were totally unavailable, such as accessing an external hard drive, accessing my downloads, or accessing my desktop through finder without going through a 2 minutes process for something I need to do 100 times a day. Roman resolved my problem so quickly and was prepared, as well, to address the other issues. From here on out, he will be the go to IT person for my needs ranging from laptops to desktop setups.

He took a couple computers and said he would fix the problems on them and didn't do a thing to them…read morein almost 1 week . I asked him why he didn't get them done and he came back to me in a horrible cussing way that made me mad and showed also that he is NOT THE PERSON TO GO TO !!! He is a cheating lying person !!!!

Moore IT Solutions - itservices - Updated November 2026

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