The staff is just always on games. Why is my sandwich taking 15 minutes with no one in the store. It's like a bunch of kids playing. Being happy and things at work is 100% cool if you are also doing your job. This location annoys me. read more

Jersey Mike's Subs - #42 Chipotle Chicken Cheese Steak - Fast Food Near Me - Washington, DC, District of Columbia

I always love going to Jersey Mikes. In my opinion they have the best subs. It's way better than Subway because who knows how long those meats have been sitting in the tray before you've arrived! But at Jersey Mikes they come from the cool, refrigerated area and sliced right in front of you so that you know it's fresh. Some times the service is hit or miss but overall the workers seem to want to help you and are pleasant. The inside of the restaurant makes me want to be in a beach chair eating that sub. read more

Guys.. please pay attention when your food is being made here. I couldn't believe what I saw. Employees were picking up a box of steaks they use for cheesesteaks off the ground that opened up and dropped the meat all over the floor. None of it was properly disposed of, just thrown back into where they store it. When I walked around the counter to get my drink a employee dropped cheese on his shoe and kicked it off and went back to work, hopefully it wasn't used.... Please please please pay attention if you come here read more

Jersey Mike's Subs - Fast Food Near Me - Washington, DC, District of Columbia

I visit this area from time to time. They have a few decent restaurants to choose from but sometimes I'm just in the mood for a good sub. One thing I can say about this location is that the sandwiches are always good. However, that's where the good qualities stop for me. The customer service is terrible. I've been on three occasions recently, encountered different employees, and the service was bad each time. On my most recent visit, I waited several minutes to order or even be acknowledged. The person who took my order was at the counter the whole time having a conversation with someone else in the back while I waited. I placed my order and told him what toppings I wanted right away but I still had to reiterate a couple of times while my sandwich was being made. Someone else checked me out and forgot to give me part of my order. When I asked her for it, she had an attitude. Attentiveness and courtesy are the bare minimum traits when working with the public and the staff at this store lacks both qualities. The next time I'm in the shopping center, I'll likely bypass Jersey Mike's and try another restaurant instead. read more

It was my first time trying Jersey Mikes and it did not disappoint! I got the chipotle cheese steak 10/10, I felt welcomed soon as I walked thru the door. Definitely recommend visiting this location, will be back for future subs. read more

Looking for a classic sub sandwich, Jersey Mike's has you covered. I love their turkey provolone sub with all the trimmings (Mike's way). The service at this location is quick and they seem to keep busy especially around dinner time. The restaurant is clean and the service is always friendly. read more

Everything was good from a taste perspective. I ordered a roast beef sandwich with provolone and added turkey. It was really good.... It's what I had to take for and they delivered! From a staff perspective, this store can use a little work. I walked in with another customer and there was no one in the front for a good few minutes. Finally, a young guy showed up to make our sandwiches. We thought he was the only person working, but slowly but surely four or five people started pouring out the back. They did not help their colleague and completing our orders... Just to watch him work and then went right back to the back. Also, the making our sandwiches had his mask hanging below his nose... We've been in this pandemic for a year and there's really no excuse for that anymore, especially when preparing and serving food. read more

I love Jersey Mike's. The subs are fresh and made/cooked to order. I put my mom onto these subs and she got hooked. She said, "I ought to take this down to Subway and show them what a real cheese steak looks like". The staff is efficient and ordering is seemly. The prices are reasonable considering the portion size. Definitely check them out if you haven't. read more

Jersey Mike's Subs - Inside - Fast Food Near Me - Washington, DC, District of Columbia

The service is fucked up . The damn workers think shit a joke . Like if I wasn't pregnant I promised y'all would have called police . The food is is terribleeeeeee soggggyyyy like ewww I prefer you just go to subway they literally better and it don't deserve any star but they told me I had to put it read more

The best sub shop. Everything is fresh and the customer service is on point!! It's very clean.

The girls at the front have a terrible attitude. Especially the black girl with the long eyelashes. They lack customer service and while one of the girls dishes out attitude to elderly customers the other one just laughs. So sad. read more

We never got to order. A good thing for sure. We waited under the order here sign and the workers were having a pow wow. We finally requested service. Why did we do that. The worker (manager?) came over and immediately went into rude mode. He started speaking in tongues and pointed us to go to the cash register. Obviously wanted the money first for some reason. No need to carry on about the bad experience here and the foolishness displayed by these little kids working there. When the white man is here, they straighten up. When the white man leaves, its ghetto time. Obviously don't need our business, we got it! We went next door to Panda. Everything was ok again at Panda. Four stars??? No way. read more

i went to this store to order a hot sandwich at 8:30pn after my costco shopping. i was told the grill is closed by the girl at the counter. what type of customer service is that. they didn't close until 9pm. i left. i won't go there anymore. read more

I ran the Marine Corp 10K & Jersey Mike's was giving out free sandwich coupons, so why not....OMG I didn't realize what I was missing. If I had to put in order my 4 favorite sub shops, it would go: 1. Jersey Mike 2. Jimmy Johns 3. Firehouse Subs 4. Schlotzsky's 5. Quiznos/Subway I love that Jersey Mike's slices the deli meat as you order....I love mine the Mike's way with oil, vinegar & hots! I only ordered a regular but I was full once I added chips & a soda. I didn't have to ask for extra meat either...this is my new go to spot. The staff was attentive, very friendly & the store was spotless! I'll be back (in my Arnold Schearzenegger voice) read more

The Philly Steak sub is awesome. The employees have the personality of a rock. I always leave annoyed by the customer service. I was there today, 9/12/03, and I had to wait to place my order when no one else was in line. None of the workers were pleasant. read more

It's a pretty good sandwich shop, the only mark I have against Jersey Mike's is that they do not have French fries. I prefer hot sandwiches, and what's the philly cheese steak without fries. This location is pretty clean, the workers are pretty attentive. I know several people in my family and friends that would eat here once a week. And if I wanted sandwich is that often I definitely would to. No complaints! read more

The sub looks what it isn't. It's big, but not overstuffed with goodies. It's over priced and stuffed with a lot of roughage (aka aerated shredded lettuce). Meats are thinly sliced and just enough to cover the bread. $15 for a grand size is a bit much. read more

I love this location! Food is always fresh and tasty. Sometime the wait can be long depending on how many people are working. If you're in a hurry I would suggest ordering online. The staff there are very accommodating and polite. Thank you Jersey Mike's! read more

I've stopped in here a few times for a quick sandwich. It's pretty much what you would hope for. The line might look long but they're quick to take your order and prepare your food. Every time I've visited, I've enjoyed my food and the staff is friendly. The prices are also reasonable since a meal at McDonalds or Wendy's would cost you about the same. I don't know if this is the owner of the store or what, but when you go to pay you must first answer the question on the screen if you would like to tip. Thats not the employees fault so I do always hit the tip button but come on....Why doesn't the store just pay the employees more. I'm seeing this often at coffee shops, fast dine spots and carry outs. It's just a turn off. These aren't the type of places that should ask for a tip. Pay the employees a fair salary even if that means the menu price is more. That takes the rating from a four to a three because a place set up like this automatically loses a star on my scale. The food is tasty but there is a lot of bread. It gets the job done but it's not overflowing with meat and toppings to earn an over the top rating. I have no problem going here and I would say that if you're in the area and hungry it's a good spot. read more

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We showed up at 11:45am and only had two people in front of us. We made our order and it took them THIRTY-FIVE minutes just to make two sandwiches. Finally got our sandwiches at 12:20PM. Poor customer service. We will never return to this location ever again! read more

Second time grabbing sandwiches from this DC location and it was refreshing to see such friendly (yet masked) faces, welcoming me as I entered. Everyone in the store had a smile and yes, I could tell even while wearing masks! My sandwich was delicious- bread was fresh, made exactly as I asked and being a very pregnant woman, this means a LOT. Couldn't ask for more! I plan on keeping this as a quick "go-to" for lunch while at work. I just wish I'd have paid attention to names. The whole team was great. read more

I stopped by this shop today and ordered tuna. I was so OUTRAGED when I returned to the office! First when I went to pay for my order. I smelled a strange smell at the register. I said to the cashier " something smells strange up here". Her, "Yeah I smell it too". Needless to say IT WAS MY SANDWICH! I could not believe the odor coming from it. I didn't even get oil and work not even ten minutes from the shop. It was soak and wet. Means this tuna has been sitting somewhere for sometime. What pissed me off the most was the two fools that crated this sandwich and how they just passed it on as if they did not smell this horrific smell! Now I did know someone who got sick after eating at the one over on Washington place in NE, yet continued to shop here.. FOOLISH ME! I WILL NEVER EVER!! read more

This was my second trip to Jersey Mike's and this location. It was better than my first time. The Rosemary bread was tastier than the white and a good pairing for the original Italian. Cutting the cold cuts fresh ensures moisture and freshness but seems to slow down the sandwich making process. Some of the staff are clearly more experienced than others. Despite a quick lesson (in front of me) in cutting and wrapping, the young man doing so didn't follow the instructions of his trainer. This caused a good chunk of my sandwiches contents to fall off of the bread. I had to ask twice before he reinserted he contents. Overall, the sandwich was fresh and moderately flavorful. Definitely better than subways, but not as good as a boutique place like the Italian store. I'd come here again. read more

Can we rate the service. I asked if they warm NO can you put on the grill NO anddddddd yep "you have a microwave at home don't you" I live 6hrs away passing their otw home if I wanted to wait 6hrs to eat a warm sandwich I def would have waited and saved my coins. Straight attitude got in conversation with other customers ummmm it's a line and you can't put the meat only on the grill but you have time to comment on a convo not concerning you. Yeah Manager stood there and said nothing. read more

The WORST EXPERIENCE EVER!! The staff get mad because you walk in to order a sandwich. The issue was not the meal purchased but the customer service given. Automatically greeted with a attitude. Just nasty attitude. It seems like certain people get treated differently, specially if your NOT their friends who come in and just order and get greeted differently. So ANNOYED after leaving this place. read more

Was hungry for a sandwich. Jersey Mike's did not disappoint. Fresh bread, fresh meat, yummy toppings! Just what I wanted. Definitely will go again, but order a smaller size. read more

My experience with the Jersey Mike's located at 2440 Market Street NE was below poor. When I arrived in the store, there two customers (not crowded). One of the customers was paying for her order. The other customer was seated and waiting for his order to be completed (two people were at the grill). I noticed there were six employees in the store working but it took 15 minutes for my order to be taken. When my order was finally taken, the young man acted as if he was doing me a favor when preparing my order. I ordered a regular turkey (#7) and a club (#8). As he was making my sandwich, I reminded him that I ordered a club that includes bacon. I was told that they did not have any more bacon. Why advertise a club sandwich that includes bacon when there is no bacon??? This has happened once before. I should have been told that the store was out of bacon before the sandwich was made and given the option to order something else. Don't advertise bacon if you don't have any. I understand that the staff at this location is young. But there seems to be a lack of training and customer service at this location. No one was friendly and they ALL seem to have an attitude. Everyone had the attitude of "it's not my turn to wait on customers". No one asked me had I been waited on. I was treated as if I was not there. I asked the young man who rang up my order for the manager and was told no manager was available. I asked for a card and was ignored. I will not be returning to this location, and I will use all social media that I'm on to relay the poor experience I received. I spent $23.31 at a fast-food restaurant for this subpar service. My ticket number is 01-001448-01-376001. This issue needs to be taken up with your corporate office. I will let everyone know within ear shout about the poor service at this Jersey Mike's. Poor service starts at the top and trickles down. A fish stinks from the head down. Then again, Jersey Mike doesn't sell fish sandwiches...maybe they should. Something fishy and stinks about the service at 2440 Market Street, NE location. read more

This place is awesome!! A couple of weeks ago, I was having trouble with my debit card which was unfortunate because I had already ordered my food. My cardholders informed me nothing was wrong with my card and to wait to use it for 30 min. After waiting around for 45 min with my friend and my grandmother, my card still didn't work which was a huge disaster! I really wanted my food!!! When I informed the staff of the misunderstanding, they let me keep my food. I almost cried. I had already been having a pretty bad day and that was a very sweet deed for them. I commend their customer service and their great quality food. I would like to personally thank the front line team! Thank you Ashley, Camille, Sean, Dee Dee, Morgan, and Dijuan!!!!!!!!! read more

Jersey Mike's Subs - Fast Food Near Me - Washington, DC, District of Columbia

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The sandwiches are really good. However, I do not recommend ordering ahead online. It is faster to get in line and place your order when you get there than to order on line and pickup. There is no pickup windows so you have to wait to be acknowledged by the checkout person while she rings up all of the customers in line. The last several times we've ordered the food has not been ready when the app said it would be and we've had to wait an additional 10 - 15 minutes for out order to be prepared. read more

In my mind, this is the old Blimpees! Absolutely delicious on a Saturday or Sunday for lunch.

I have been to other jersey mikes and this one is by far the best in the DMV. Tons of meat and toppings. Friendly and polite staff. Thank you! read more

I have been here before, not to this location though. The food is good but it isn't the reason that I gave a 5 star rating. I placed an online order yesterday but the bread that I wanted wasn't ready yet. So an employee at this location, Shawn, called me about it. I made another selection, no biggie. However, when I went to pick up my order, I had 2 subs in my bag. The reason being was that when the bread that I originally wanted was ready, they made a sandwich for that order AND the backup order. They didn't have to do that but they did, so I appreciate getting 2 subs for the price of 1. We as customers complain about vad customer service a lot, so I am taking the time to give a S/O to Shawn and the rest of the workers at this store for their GREAT customer service. The sandwich that I ordered BTW was an Italian sub. Deeeeelicious lol read more

Pretty much what you would expect from a Jersey Mikes, though the space is on the small side. This one benefits from having convenient parking (unlike Rhode Island Ave location). If you haven't had Jersey Mike's, its similar to Subway, but more of a focus on classic deli subs with cold cuts. Oh, and they are definitely better. The only thing lacking is great bread, which is very hard to get at a chain (try Taylor Gourmet for that). Also, the giant sub will feed 2-3 people! read more

Closest Jersey Mike's to my house. I've always been a fan and this location hasn't let me down. Deciding to opt for delivery since I was on work calls and it came much faster than expected. read more

My first time trying Jersey Mikes was at this location and I am sooo glad I have made that choice! The customer service here is impeccable and everyone is treated like family! I received a coupon in the mail for a complementary sub and decided to try it out! I ordered the chipotle chicken cheesesteak and mistakenly received the wrong sandwich. I told the staff and Sean instantly apologized and placed my correct order and had it out in no time! I've also had the tuna sub which is TO DIE FOR. Way better than subway in my opinion. The food and staff were just amazing. You will not be disappointed! I will be returning for my usual lunch meal. Look out for Sean, Jeff, Antwan and Justin! They are a great team! read more

This is an A+ Jersey Mike's! The staff is so nice and makes the best sandwiches. They're always patient and know many of the customers. You guys are rockstars! read more

Five star shop!! This is one of the best run and clean sandwich shops I have ever been to in my life. The service was fantastic, the sandwich was delicious, and I can't wait to go back again. The staff was great, and I enjoyed my experience. If you're in the area and you were hungry this is a must spot to hit. I will go back again and again and again read more

I love Jersey Mike's! They have the best pastrami sandwich and bread. If you're ordering something off the grill you may want to call in your order because it can get pretty busy in there. read more

Slow, confused staff. There are 7 people working behind the counter but can't seem to move a single order through properly and efficiently.

This is a good shop from a reliable chain. The shop is clean, efficient and the customer service is great. I order from here at least twice a month and live in the neighborhood. read more