Honestly, my experience at Jersey Mike's was not good at all. The place looked dirty, and the people working there were not friendly. We waited forever just to get help, and the young guy helping us had a really bad attitude. Then, right when I was about to pay, I looked down and noticed the health inspection grade was an 86 (B). After already noticing how dirty the place looked, seeing that honestly made me even more uncomfortable. I definitely won't be going back. The whole experience was disappointing. read more

I ordered two sandwiches online as they had a coupon for 50% off a giant sub. I love a good deal so I thought, why not. Ugh. For some reason, we decided to add spicy brown mustard to the sandwich. HUGE mistake. I ate a mustard sandwich. I don't remember telling them to put the entire bottle of mustard on my sandwich. Also, I requested extra lettuce. There was actually LESS lettuce than the usual amount. Lesson learned. Go to the location to order so you can see the amounts of the items going on the sandwich. I did like getting the 50% off the giant and I used points and got a regular sub free. But $9 was still too much to pay for a mustard sandwich. read more

Customer service was far from kind and the friendliest, place was not clean. Plus hair in my food with my bread being extremely hard . Highly disappointed wish I could get a refund on my order .Worst location I've been to yet. read more

It's not a sandwich it's a meal! Mike's way for me. The tuna is always fresh. I think my go to is the Italian!

Poor service. Asked for toasted and they didn't do it. Made no effort to correct, and said, "it's just a cold sandwich now". Do better. Doesn't look like you have a lot of business. Now you will have less. read more

My college daughter is home for the summer and she woke up asking for Jersey Mikes for lunch. Apparently, since I brought her here last week, she has been frequently eating here on her lunch breaks. Soooo....another tasty sandwich and more great customer service from Nadhe. I've never seen her smiling face before so I think she is new but she certainly has been trained to provide excellent and friendly customer service! read more

There are a couple reasons why I love Jersey Mike's. Somehow it just feels healthier and fresher as soon as you step in. Their produce is grown locally, and the bread is baked fresh in stores every day. (white and whole wheat) The Red wine vinegar and an olive oil blend used on the sandwiches just makes everything better and slicing the meats and cheeses right in front of you just makes the experience so much better. I recommend subscribing on their email club, usually you get free chips and a drink every month or a free sandwich on your birthday. ESPAÑOL Hay un par de razones por las que amo Jersey Mike. De alguna manera, se siente más saludable y fresco al entrar. Sus productos se cultivan localmente y el pan se hornea fresco en las tiendas todos los días. (blanco y trigo integral) El vinagre de vino tinto y una mezcla de aceite de oliva que se usa en los sándwiches mejoran todo y cortar las carnes y los quesos frente a ti solo hacen que la experiencia sea mucho mejor. Recomiendo suscribirse a su club de correo electrónico, por lo general, obtienes chips y una bebida gratis cada mes o un sándwich gratis en tu cumpleaños. read more

See all

Jersey Mike's has amazing subs. Their staff and service are exceptional.

This used to be my go to sub stop. Nope not gonna stand in line get asked what i want the watch as dude makes 6 more subs in front of me and then ask guy inmline behond me what he wants ??!!wtf is this all about take my order make my order. Dont make me tell you what i want again and again. If you want my 18 bucks for 1 sub you need to get it together. I wont be back to get the same treatment ever again. Ive been a patron here for 8 years or more just to get jerked around is unbelievable. Oh btw the amount of cheese and meat youve been serving lately has become very small you may want to adjust your meat slicer to a bit thicker cut or youll prob lose more customers too. read more

Do not eat here. Poor customer service. The made this sandwich with a huge hole in it. read more

Jersey Mike's Subs - I know you saw this huge hole in the bread! If you wouldn't feed it to your family l, don't feed it to mine. - Sandwiches Near Me - Snellville, Georgia

This place is a mess. I place my online order 30 mins ahead and still end up waiting 30 mins for my sub. I would recommend the one in Loganville. I've never had an issue waiting for an online order there. It just happens to be a few miles further. In addition, the customer service here is poor. I think I'm going to trek the extra 4 miles to Loganville from now on. read more

Always wanted to try this place out since I'm no longer in NYC and premiere sandwich spots are hard to come by. Since it was my first time there, I wanted to try their best sub which was the "Mikes Famous Cheesesteak". Now listen, lemme just get straight to the point and tell you there's nothing famous about this cheesesteak. Not nearly enough cheese and the meat tasted like the steak-ums product that you get in the frozen food isle of your local supermarket. The price was pretty high for the subpar quality as well. They should change the name of the sub to the "mikes not quite famous cheesesteak". I'll probably give this place a second chance since is soo close to where I live but definitely staying away from the cheesesteak read more

Jersey Mike's Subs - Mikes famous cheesesteak - Sandwiches Near Me - Snellville, Georgia

See all

They catered to my huge order last minute! kuddos guys, and to top it off everything was fresh, the selection isn't as good as subway and they don't toast the bread or at least didn't ask but It's still pretty good! read more

I ordered delivery. whoever made the sandwich twisted the top of the little paper sandwich bag so aggressively to close it that it squished the sandwich. then when I opened the bag I was greeted with a soggy, smushed, and incorrect item. had a few toppings on it that I did not order and aren't listed on the menu for the club sub, including jalapenos. everything was soggy and the bacon was burnt. my delivery came right to me after being picked up so it shouldn't have had enought time to get gross during transportation. read more

RUDE! I ordered a hot sandwich and a cold sandwich $35-- The guy that took my order refused to speak up so I could hear what he was saying over the loud music. When he made my sub (cold one) he asked if I wanted it microwaved. I replied no. He then said again Do you want me to heat it up. "No, it's a cold sandwich." - This was met with an eye roll. Then he said what do you want on it? I tell him and he can only remember 2 of the 3 toppings I tell him he asks me again what I want on it- I tell him again. The sandwich is supposed to have bacon I had to remind him to put it on. No receipt. couldn't even ask-he walked away once my card went through. Sandwiches are expensive-can eat at a sit-down for the same price, and get better service. read more

Online order was ready when requested. The#2 sub was prepared as specified and was delicious. Employee smiled and took care of me right away. read more

Typical Jersey Mike's, great subs, fast as they service. I enjoy this location is clean plenty of parking however kinda busy streets. I'd stay away during high traffic times other than that GO, great Jersey Mike's subs read more

Don't understand how it is I came into Jersey Mike's there was no one at the mall now we have three four different orders waiting why I don't understand read more

Ordered on the app... 30 min before arrival... wanted to make a change instantly ... called and called store... got no answer... called the store as I arrived... and watched them the manager, some lady and a worker ignore it... waited 10minuted to even be acknowledged... and the order is still not ready... how can you take people money and ignore their call... and the manager/owner was super rude... shouting across the location... how rude do you have to be... I am not dog or some child... Poor poor poor service....I requested my order be canceled... and left... Every review online is true... this store is horrible at customer service.... I need my money back asap Ive been to several other locations but this location is beyond the worst ever... Poor management... if you can't handle the business... DONT TAKE THE ORDER... it shouldn't be open... horrible experience... read more

My second time trying this location. I would never come again the sandwich is messy and not even cut. The bread is smaller. Also my bread had so much baking flour underneath it. It ruined the sandwich even more. This location is the worst and I would not eat here again. Horrible quality read more

I ordered a sandwich through the app for delivery and the sandwich I received was totally missing everything! You would think that delivery orders afford you more opportunities to double and triple check that the sandwich is correct but I guess they refused to take the extra moment to get it right. I've tried calling several times with no answer. This is totally unacceptable. People should receive what they paid for, not what you could put together. read more

Not a great experience last time but decided to try them again. Drive over to the location Thursday night at 6:30 to find them closed with no notice. Web site says open. Yelp says open. Not a recipe for success, for sure. read more

I have no idea how, but they always seem to remember my order when I come in every other week. They are so friendly, and the ingredients are always fresh. They even recently got a 2nd slicer just for veggies for all of us vegetarians. Definitely a loyal customer. read more

Staff was great and service was fine but I have issues with msg. Unable to eat the food after the first bite. It tasted great so if you don't have msg issues I highly recommend read more

I come here often due to how close it is to my job. The customer service is garbage. There's no point in ordering ahead as they usually don't have my order ready on time despite me arriving 10 minutes or more after my order should be ready. When you walk in no one acknowledges you and you pretty much have to wait for the right opportunity to stop them and ask for your order. Then they act like you're an idiot for asking or doing too much for not wanting them to make everyone's sandwich and cash them out. Today in particular my sandwich should've been ready at 11:40, i arrived at 11:50 and had to do the usual stalking until someone can attend to me. It's 12:11 and I'm still waiting on a very simple order. If you're looking for a place to grab lunch quickly during your lunch break don't come here. Period read more

Waited 30-40 minutes for two sandwiches along with 8-10 other very patient customers. There were only two employees working, but even though we were waiting, they continued to disregard the customers in the store so they could make DoorDash, Uber Eats and online orders. Even though the sandwiches are great, the poor customer service is enough for me to not return to this location. Do yourself a favor and go to a different location. read more

This location is AWESOME! Jersey Mike's has the best subs in town! Customer service is A-1, the facility is clean and everything on the menu is yummy. My favorite is the Big Kahuna chicken without jalapeños. Can't wait to back! read more

They have one single person working on a Friday night that has absolutely no clue what they are doing. Get this man some help and do better.

While food was delicious and the young man was very nice. I have never been treated as rudely as I was by the cashier who literally laughed in my face when I got my order wrong and did not understand her. She was awful. Go to Loganville location it's not that far but service is above par. read more

Clean place with a current 95 health score! Staff was very nice but the subs are just not that good; the bread is tasteless and the meats are sparse and not of good quality. read more

I was very disappointed with management and how they handled my complaint of 2 burnt subs. After getting off work not wanting to cook stop by and ordered 2 hot subs ( 1 steak, 1 chicken) 30.00 dollars later and 2 phone calls to the store and asked to bring subs back to store the next day like I'm trying to get free food, I do not patronize this location for my subs. I feel being a long time constomer, I should have received better customer service and not have the owners daughter laughing the next day after I returned the subs and voiced my complaint. Sometimes our family members are bad for business. I will never return to this location read more

Solid chain, good fresh meats and decent prices. I really like the bread they use. Definitely one of the places to get fresher ingredients and a better quality sub, but nothing out of the ordinary. read more

With all the sandwich places around, we still love Jersey Mike's soft fresh bread and delicious quality meats. We're a big fan of their Italian sandwich! The best day to take children is on Sundays for their kid's special. We also like their rewards card to earn points towards free sandwiches. The Snellville location is friendly and clean. Now that I'm writing this, I'm craving one right now! read more

I will never come to this location again. Granted I know all stores may be different but I got charged $12 for a combo with a 6 inch sandwich. I usually go to the jersey mikes off of Medlock bridge and granted they give me a discount because I'm an emt after the discount I only pay $3.62 scents for the same thing I just got charged $12 for at this location. I won't be a customer at any jersey mikes after this read more

Deserves less than one star now. This Jersey Mike's location has really really gone downhill. The owner is one of the rudest people I've ever seen in a service industry. He talks down so bad to his employees it's uncomfortable for the customers to hear. He refuses to answer the phone, it can ring fifty times and he won't let employees answer. I was trying to call and when I walked in it was still connected and my call was ringing, he said he doesn't have time to answer phone calls, order online. I tried to explain I was driving a car and probably shouldn't be texting a sandwich order. He said just order online, ordering online doesn't let you change the cheese you want it just cheese or no cheese. he screams at his customers and talks terrible to the young people that work for him. You wait at least 25-30 minutes even if you do order ahead. We have lots of choices of places to eat, firehouse subs is right down the street and they actually treat their customers well. The quality of their products is better anyway. Overpriced, rude, ridiculous wait times- no thanks, I'll spend my money anywhere else. read more

Oh my, I love this place! My daughter and I come here at least once a week to eat. This location is not exactly close to where we live, but I come all the way to this side of town just to get a sub. This location is the Best in Gwinnett County. read more

don't even try this place . first it took 20 min to even take our order . then another 40 of waiting & that wasn't even long for their slow asses so i left w out my food . imagine owning a sandwich shop where it takes someone 60 seconds to put lettuce on . it's absolutely ridiculous , these are your customers , take control . either do a job right or don't do it all . & get your kid outta there cause he definitely doesn't have the skills if u don't . will never step foot in this place again i hope to god y'all see this y'all are so fucking slow oh my jesus christ read more

The food is really good, since it's still JM's. The place seems to be clean. There is only one issue and I believe it's the owner. He takes orders from everyone who is standing in line at the same time, and then messes up every single order. I've experienced that multiple times and it makes something as easy as ordering a sandwich a total pain in the butt. I've since started going to the Loganville location, which is cleaner, nicer, and everyone gets my order right! read more

Owner is extremely polite to the point where it's a little over the top. I just felt he was trying to hard to the point it felt disingenuous, but I digress. The sandwich was good but the bread wasn't as fresh as I usually find when I eat @ Jersey Mikes. Still better than anything from Subway... read more

Best cheesesteaks in Snellville. Also, you should try #13 on the grill. Very tasty. They do offer a kids menu and kids eat free on Sunday. My kids love to eat here. read more