This place use to be my go to spot until this employee here discriminated me, flicked me off after almost hitting my car twice. She is rude unprofessional and should not be dealing with customers. Cool out how can you treat your customers like this. Do you guys not train & just hire shitty people? DO NOT VISIT THIS PLACE IF YOU ARE OF COLOR. They will not serve you read more

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After midnight and there is still a drive thru line around the building. Fresh ingredients, thick & crispy onion rings, cheap in price. Shakes are bomb. For the amount of business everyday, pretty impressive they can maintain a perfect health department score. Our fav go-to whenever a Cookout is in the area. read more

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We came in to eat as my stepson loves cookout but he can't get it in Maine.The server was good and clear. Ambiance is casual with hard tables and booths. The food was ok but bland. My stepson loved his burger although it took a long time to come out.Cookout has a varied menu but taste wise their are better places. read more

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"Went in for a chili dog, left with a live-action soap opera at the drive-thru." At 1:58 AM, I brought an elderly couple to Cook Out for a simple chili hotdog combo. Instead, we stumbled into what felt like an episode of 'Kitchen Nightmares: After Dark.' The cashier greeted us with all the charm of a tax audit, and before we could even explain the order, two more employees joined in like a tag-team roast battle. My passenger was spoken to with open hostility, I got called a name I can't repeat in polite company, and the whole thing was less "fast food" and more "fast feud." Management -- your hiring process needs some serious quality control, and your dress code? Let's just say edges should not be moonlighting as eyebrows. Cook Out: now serving drama hotter than the grill. read more

Cook Out - Fast Food Near Me - Snellville, Georgia

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WORST PLACE TO EAT!! Racist & discrimated. The employees are so rude. They will flick u off, not serve you and will chase you out. Cant post a picture of the girl but shes the one in the drive through, light skin chubby with a bunch of glue on her head. read more

I don't come to cookout for the food, just for the shakes. The Oreo and snickers shake to be exact but my friend swears by the white cheddar bites. So I decided to order the white cheddar bites along with a shake and y'all they were SO GOOD! Cheesy, gooey goodness! Try them out next time you go but make sure you eat them while they are hot because they are not good cold. read more

Cook Out - Cheesy! - Fast Food Near Me - Snellville, Georgia

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Nobody beats their shake or a box when you're hungry to mean into sites and they're open till 2 AM some of them 24 hours!!!

Insane amount of food for the price. Definitely worth trying if you're from out of town. The meal combo with two sides is my recommendation. Absolutely great service, the guy working told us his favorites and was quick to grab us ketchup. read more

Stay away from this place at all costs terrible service, terrible attitude and they don't even care. This isn't even the first time I've complained about this location. I don't understand how the people there still have a job. When I try to call the location for some missing items that I never received, it never goes through. Neither does the corporate number The managers must not care & neither does corporate. Cook Out, do better read more

Normally I have a great experience here.. I visit often! Food is always hot, fresh, and they always are fast! Service is always fast and accurate. read more

Cook Out - Spicy chicken sandwich. - Fast Food Near Me - Snellville, Georgia

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I came in with a friend and we took a minute to look at the menu off to the side. When we finally got up ti the counter we ordered a cookout jr, and the lady at the microphone was so nice rude it was baffling.. it was truly not a great experience. And I've honestly loved cookout for a while. read more

Great customer service, cashier is very friendly. The service is also good and quick.

Horrible service. My order was wrong. When I tried to speak to the young lady who took my order right off the bat that she rang in what I asked for. No, I'm sorry or could we make it better instead blamed me. No thanks on the over salted fries with nothing to drink. I just walked away instead of letting such a rude twit ruin my day. read more

Every single time I come to cook out it's the same attitude every time with employee name Tia she handles the drive threw like she owe this restaurant with today not her getting upset , but the energy is moving towards the new employee she also had an attitude when I simple just want what I ordered. The place doesn't show no COURTESY who's ever handles management sure needs some pointers to have his TRAM with a great ATTITUDE. read more

I went through the drive thru around 9:00pm the lady who took my order was so nice and understood what I wanted I received my food I don't like ketchup and mustard I received everything I didn't want I ask to have it remade the order came back in 2 minutes while waiting employees were on their phones One employee was rubbing another employees hair while another employee was picking her bumps from her face I just got my money back Never again ever read more

Cruising by saw the BBQ plate sign and bee-lined in to try it out. For $7.20 I picked up a delicious pulled pork sandwich with cole-slaw and tangy BBQ sauce...bomb! The pork was juicy and plentiful, loved it. The fries while a generous helping were floppy and not crispy, but they were hot. I love coke with pebble ice and this establishment serves it up, sweet, cold and fizzy. Took a star off for crummy customer service, unfriendly and rushing your customers to order with an attitude ain't the way to be. read more

Usually a pleasant visit to Cookout Snellville, but this visit was a bit uncharacteristic and I hope it isn't the new normal. The line was wrapped around the building (more than usual during a peak time) and it looked like some employees were finishing their shifts. We waited a good 10-15 minutes before we finally made it to the intercom (really need to upgrade this thing - too much background noise) to make our order. We ordered three cookout trays with shakes versus drinks. We had to yell and repeat our order, but we were finally able to proceed to pickup window. Once we get to the pickup window, the lady takes our payment and another proceeds to hand us the wrong shake (thank goodness they call out what it is when handing it out). Longer story short, they misheard our shake orders and made us pull to a spot at the front of the restaurant (never been through this at Cookout). Once we waited about 5 minutes, the young lady from the drive thru brought our trays and shakes to the car. And thank goodness...all three trays were correct! We checked before pulling off. Short notes: Fix the intercom Manage shifts better (or train on off peak times) Get a tad bit faster read more

Cook Out - Walk up window - Fast Food Near Me - Snellville, Georgia

For a person that doesn't really eat burgers that much I was expecting a good lettuce burger it's not the hard to make you just get lettuce you get the burger and you put everything else on it now I'm not sure why I got this little sliver of lettuce, but it really changed the whole view of what I was craving. Y'all know y'all are wrong for that. How am I supposed to eat it with it having 25% lettuce.. read more

Cook Out - Barley lettuce burger - Fast Food Near Me - Snellville, Georgia

RUDE EMPLOYEES! Zero patience! Not helpful. Sometimes a little kindness goes a long way. I get a BBQ plate and ask for a fork... don't be rude because you forgot. I asked kindly with manners. After that I was to scared to even ask for napkins! If you don't like your job that's on you, the customers pay your pay check! Treat us with respect! You are a customer at other locations! It got two stars because they food still so good! Shakes are thick, nuggets are juicy, prices are good! read more

Wow Yelp Snellville has some mean people. Why in the world does this Cook Out only have 2.5 stars? Is it really crappy? Definitely not. Is it an above-average fast food restaurant like an average Cook Out? Yes. Cook Out offers the best combo in fast food. For ~$6, pick an entree, two sides, and a drink. Entrees range from traditional cookout items like burgers and hotdogs to non-traditional cookout items like chicken tenders and pulled pork. Sides range from your typical fries and hushpuppies to your very atypical chicken warps, quesadillas, and corndogs. For $1 more, upgrade your drink to a shake. The shakes are made to order and of very high quality. I am as clueless as the next person how Cook Out manages to sell food so cheaply but maintain reasonably good quality. The chicken tenders are hand breaded, given that their size deviates wildly. Some nights they're ridiculously big. Other nights you're still hungry after finishing your meal. I exaggerate, but they do vary almost a ridiculous amount. Still, it helps to know that the tenders are handmade. It's not all sunshine and rainbows at this Cook Out. I've been served stale chicken tenders. I've been served overcooked burgers. These times have been very few. I like Cook Out a lot, and I think this Cook Out is a fairly average store. Almost all of my experiences have ranged from pretty good to very good. Cook Out is a great choice for a meal when you're looking for cheap fast food. Cook Out is the only choice for you to eat great even late in Snellville. read more

Cookout is a fast food chain restaurant that offers a tray including 2 sides and a drink for only $4.99. The menu is very extensive. You can choose from so many options. Burgers, quesadillas, hot dogs, corn dogs, chicken nuggets... What's very special from this chain is that the burgers have a very homemade taste. All the food is very fresh, and very tasty. This location is very clean, and employees are very friendly. I love coming to this location cause it is very close to me, and everyone is usually super nice. Hours of operation: 10:30 AM to 2 AM everyday. ESPAÑOL Cookout es un restaurante de cadena de comida rápida que ofrece una bandeja que incluye 2 lados y una bebida por solo $ 4.99. El menú es muy extenso. Puedes elegir entre tantas opciones. Hamburguesas, quesadillas, hot dogs, corn dogs, nuggets de pollo ... Lo que es muy especial de esta cadena es que las hamburguesas tienen un sabor muy casero. Toda la comida es muy fresca y muy sabrosa. Esta ubicación es muy limpia, y los empleados son muy amables. Me encanta venir a este lugar porque está muy cerca de mí, y todos son generalmente muy amables. Horas de operación: 10:30 AM a 2 AM todos los días read more

The food is great but the girl at the window taking orders is rude af she has a red/ copper wig , she rushes you to take your order. Every time we come we have a constant battle of no one answering on intercom after she gives us a total .Then we politely ask to add something at the window because there's no cars behind us and she rudely rejects it and tells us to come around or go to the outside window . She has a nasty attitude all the time if she don't like her job she should just quit , you work in customer service read more

Besides looking like a weird place full of fluorescent lights that hideous-wood-panel-samples go to die we were greeted by a lovely girl and all I wanted was a milkshake so I ordered dad a strawberry and myself an oreo! Just when I thought there weren't any chunks -BAM I found several huge pieces. The strawberry tasted like real fruit and both were so thick they definitely required spoons to start with. I'll definitely come try some more flavors and even some food when I'm back in town! read more

I ordered the cookout tray and a milkshake with an extra burger. The burger patty didn't fill the bun, it disintegrated and the milkshake didn't taste authentic. It was more like a Burger King shake. Just frozen milk and sugar. See the small, dry hockey pucks for yourself. read more

Cook Out - Regular burger - Fast Food Near Me - Snellville, Georgia

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Paid $27 and two tacos. They do not carry whats on the menu (lave sauce, all flavors for freeze drinks). .. smh

They have sooo many options on their menu to choose from it's overwhelming!! But let's just say the $4.99 or $5.39 tray is the best deal to go with. You can't go wrong with that option if you can't decide what you want. One of my favorites to get is the corn dogs. They have just right with the amount of breading you want expect to have on it. though sometimes they come back a little b They have some really good burgers. The softness of the bread is my weakness which makes the burger taste even better. Their customer service in the drive thru is ok could've been a little more friendly welcome. Their kind of located on Scenic Hwy which is a busy road. It's best to enter and exit on the backside of the restaurant. That way you won't have any trouble worrying about some one letting you out/in. read more

Cook Out - Fast Food Near Me - Snellville, Georgia

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The burger patty was small, didn't even cover half of the bun. The only reason it did was the cheese and bacon. The flavors were ok for the patty. The top bun was stale and hard. Only about enough fries to cover a children's size. Service was good and workers friendly. It seems like what you would expect for a very low budget burger place, no extras to be had anywhere. I probably would not stop here again. read more

We came to this Atlanta staple known for its fresh burgers , seasoned fries and milkshakes and that's what we ordered. I had the double Burger with the works. The burger was big juicy and very tasty. They offer 2 sides so of course I had fries then chose the chicken nuggets... I should have ordered double fries as the nuggets were just meh. The service was great and the restaurant very clean. I'd go back when on a return trip. read more

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Great service good came fast they got are order wrong but gave us the right order and let us keep the other one and they even gave us som extra cheesbites and a plate for free. Definitely reccomend read more

Chilli had labels INSIDE IT. I never thought cookock out was the best, the last time I hade beans floating in oil, and this time !! It's a piece of paper. Not saying another word. read more

Cook Out - In the chilli - Fast Food Near Me - Snellville, Georgia

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45 minutes in the drive thru for my daughter to get a milkshake that we never even got. Don't waste your time with these people who clearly don't care. Management, wake up read more

The only good items there is the shake. Never again . Food is terrible. Service is ok . read more

I literally did not order chicken tenders. Not sure if these were consumed by an employee, or just accidental. There's always something wrong when I go to this specific cookout location... read more

Cook Out - Cookout tray - Fast Food Near Me - Snellville, Georgia

The sandwich was fresh made to order, perfectly cooked and season with fresh and deliciousveggies, I got a generous portion of hushpuppies this time...normally the sides are pretty small but tasty. Coleslaw was refreshing with a hint of sweet pretty delicious and not greasy. The shake was extremely sweet....they might added to much berries to it....normally that will be a good thing but it was way toooo sweet...couldn't drink it read more

Cook Out - Chicken deluxe sandwich tray with a side of coleslaw and hushpuppies. Banana berry shake - Fast Food Near Me - Snellville, Georgia

This place is amazing the food is great to be so cheap my suggestion on what to get is cheese bites onion rings and a cheese burger but guess what all of that's 7$.The service is speedy staff is nice and patient and overall great service.The interior is beautiful to it's always clean almost never dirty this place is overall the perfect place to eat. read more

Im not 100% sure if this was the EXACT location, but the food was pretty decent ngl. BUTTTTTT me and my siblings all went here while on vacation and all for the next 2-4 days have been throwing up and just dieing. Im not sure what it might have been all we had in common was chicken nuggets and fries (different entrees) I can't imagine it was the fries so uh WATCH OUT FOR THOSE NUGGETS MAN. read more

Never again!!! This location sucks! The rush your order and mess it up. The staff is not professional or courteous. Go elsewhere!!! Otherwise you will be disappointed!! read more

Cook Out - a view of a parking lot from inside a car - Fast Food Near Me - Snellville, Georgia

Our son brags about how good the food is at Cook Out in Jacksonville, FL. Not the case in Snellville. Their menu states. "Cook Out Style Hotdog-Homemade chili, slaw, onions, ketchup, mustard. I ordered one without slaw. I got a shriveled up hotdog with nothing but some terrible canned chili on it. The onion rings were severely overcooked and had apparently been under a heat lamp for a couple of hours. I asked for napkins and was told, "We ain't got no napkins." This was a once in a lifetime experience . Once in a lifetime is one time too many. read more

Pretty good for a local fast food joint if you're tired of the usual chain restaurants. This location stays busy so I figured it must be pretty darn good. The drive thru wait can get long. I've been a few times now, and usual order the same thing. The burgers are good and the coleslaw is decent and simple. However, I usually order the Cajun sandwich (cook out tray) that comes with two sides and a drink. I order the Cajun fries and the chicken wrap as sides and a Cheerwine float! This float is what keeps me coming back every time. I usually order it light on the ice cream, and when they get it right it's awesome! All this for $4.99!! I love the fact that there other options other than fries for sides...much healthier options especially for the kiddos! So if you're looking for an alternative to the golden arches or the same fast food chains. Give them a try! read more

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Good food when you can get people to take your order. Sat in the drive through for 20 min and eventually left when nobody came on the speaker. It was 1:30 in the afternoon. You have to be better if you're running a business. read more