I was either real hungry or this was one of the best subs I've had. First time customer and I gotta say I loved it. Amazing service and speedy ordering. Thank you for this amazing sub read more

Jersey Mike's Subs - #16 Mike's Chicken Philly (w/o cheese and gluten free bread) - Fast Food Near Me - Phoenix, Arizona

From Brooklyn I always enjoyed a good sub,well Jersey Mikes does. I love the Italian which has my Italian Cappicola, with proclivities,cheese & salami. I get the bread toasted,and then have their relish which is awesome, this Location has Edward and Erica awesome. I got my sub free,because I have registered my birthday good for a year. read more

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Latonya is amazing!! Her customer service is excellent!! Coming in with a small group on a busy evening, she exceeded our expectations! We also forgot part of our order as we were leaving and she sent Mohammad to stop us as we loaded our car. We're so thankful for the kindness and honesty they gave us! If you want fast and friendly and wonderful service come see Latonya at this Jersey Mike location. read more

The place was filthy dirty and they were so slammed my online order that I placed an hour in advance wasn't ready when it was supposed to be. They need serious help at this location. read more

I have been to this location multiple times and not had problems. Today i placed an online order, when i got home after paying about $20 for a sandwich, there was like 2-3 pieces of turkey on it, and was missing the other toppings that i requested, highly disappointed and not sure if ill ever be back read more

this place looks alright from the outside. once you go in you will be greeted by staff who are not friendly, short worded, and are not thorough with their answers to my simple questions. The workers then shorted my order by one sandwich and refused to give me my whole order unless I paid for the sandwich they never gave me. The restrooms were the next thing to bring this review down. toilet paper everywhere. questionable liquid on the floor. and the smell was absolutely horrendous. food did taste rather well but the whole experience getting it was not pleasant. read more

Need a manager on site 3 young kids TRYING to make go of it. Did not understand my order. And then she got mad at me for her not hearing me. Asked for mushrooms on my order got NONE. Pooor kid could only fix one hot sandwich at a time I was number 5 when i walked in. Told them sorry to bother you. Will go back to the noodle place and not the misoperated 'sandwick shop" only better than subway any pizza shop can make a sandwich. read more

Poor service, order was prepared 15 minutes after scheduled pick up time. Several orders with later pick up time prepared before my order

I ordered a sub bowl, and I don't know if they wanted to be funny or what but the amount of dressing they added was disgusting! If someone orders a bowl obviously, it's to ease up on unnecessary caloriea! They added sooo much condiments, it's completely ruined the experience of the bowl! The veggies seem super crisp and fresh but the condiments ruined it completely! Its gross! I doubt I'll go back to this location. super disappointing. way over priced for this kind of service! read more

If i can give zero stars, I would. Today at 12pm I ordered a number 8, the club sub. The guys on the line all had TERRIBLE attitudes and then end up giving us the wrong sandwiches. We had to look and dig into the sandwiches and when we asked the workers for our correct sandwiches they tried to blame it on us, like it's my job to know what sandwich you're handing me. Then as I got my actual sandwich it was missing the bacon and had to ask AGAIN. I was too irritated at this point, so I just took whatever sandwich they gave me. read more

Jersey Mike's Subs - These are the two workers. - Fast Food Near Me - Phoenix, Arizona

An excellent tuna sandwich. Excellent. Didn't have to ask scientists if it's actually tuna like Subway. Too expensive, what isn't? What's up with not wiping down the slicer? read more

We ordered a large catering order for the office, due at 11am. I showed up at 11am and was told by a sour faced red head that we'll have to wait because someone just ordered a bunch of sandwiches. I asked her if she could prioritize the large catering order we placed in advance, and she said we can't because "she didn't know someone would walk in and order a bunch of sandwiches." I said I thought that was the point of the pre order, and she ignored me. The place was empty except for me. This is the second time I've had a problem with a timed order here, and needless to say it will be the last. Edited to add: order was handed to me at 11:22 read more

This place used to be the best but now it's gotten-10 stars. I ordered online and my food was scheduled to be ready at 11:30. But not till 11:53. I don't get it there was no line there. I will not be going back to this location. This is the 3rd time this has happened. read more

Normally I like this place but tonight I ordered online and came home to a very disappointing sub....the bread tasted stale....was not happy for price I paid with tip around 13.oo read more

Jersey Mike's Subs - Fast Food Near Me - Phoenix, Arizona

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The food was good. It was busy, but they did great getting me in and out on my lunch break. The music was fun and upbeat.

first time trying this place and was met with attitude from workers, but the food was good. :)

The service was absolutely atrocious. The employees were clearly stoned. I placed an order online and it said it would be completed in 10 minutes. I went in when it said it would be ready and they proceeded to take 40 minutes to make my sandwich. They took everyone in line including people walking in and didn't even start my sandwich until I had to talk to them to ask for an estimate on time. They proceeded to be extremely rude and when I asked to just cancel my order because it had been nearly an hour, for just a turkey and cheese plain sandwich btw, the employee stated " I don't know how to do that." Overall the attitude of the employees and the time it took to make a simple sandwich was atrocious. I normally don't write reviews but this experience was just absolute awful. read more

This plaza is a lil crazy. Just the way they build the whole area recently, it leaves you a little puzzled. Staff is cool, they work hard and do what they can. It has been busy lately. Me and my wife sat and ate for a bit. Subs were good. The chili peppers they have are so the best. If your coming to this location please have some patience. No it doesn't take an 30 minutes for a sub but they are trying with this location. The Ambiance is cool. Got light rail right next to you and some space to eat inside. Welcome to the Christown Area read more

No one greets you when you walk in to spend your Money. Fart jokes between employees at the front counter. All that was said to me was ,"it's gonna be a few minutes bro". Dirty store, windows, doors and tables are a mess. 4 people working , no one doing shit. Won't come back. This place is ghetto and the food is garbage. Rock hard bread for $20. read more

I get that the chipotle chicken cheesesteak should have chipotle Mayo on it but that should not be the main component. It was drenched in Mayo which overpowered the entire sub. Chicken was also dark and hard, I've had this sandwich before and that's not what it looks like. Disappointing visit. read more

Jersey Mike's Subs - #42 Chipotle Chicken Cheese Steak - Fast Food Near Me - Phoenix, Arizona

I ordered online and showed up when it said it would be ready, and the staff was rude and full of excuses. Bottom line, they said it would be ready in 20-30 minutes. I ordered 30 minutes in advance, and then the staff was beyond rude, four mobile orders all in at the same time! The appropriate response would have been understaffed and running behind, and we are sorry. Can you grab a drink and a cookie while you wait! read more

Jersey Mike's Subs - customers in the kitchen - Fast Food Near Me - Phoenix, Arizona

This location rocks! Latanya was so kind and made our experience amazing. Not only was the food delicious, but she made the ambiance feel so loving just by being herself. 10/10 would come back!! read more

Service was good when the store first opened, online orders would be ready at the time you ordered it for. Currently sitting in store waiting for an online order that was supposed to be done 20mins ago while they work on a large catering order. If you have catering orders you should have enough people working to do in store orders and a catering order. Also one male employee looked lost and was just standing looking around while the woman next to him sliced everything. If things are sliced start making sandwiches! Or take an order for someone in store. If you don't have the urgency, don't work in fast food! read more

Called this Jersey Mike's for cross streets, told them we were on our way! The guy said nothing over the phone, when we arrived they claimed their register was down since 6 PM. Of course this was not stated with a straight face.........because it's a lie. If the register is down, how can they take online orders and how can they only accept cash with no way to note cash only orders. Also, why could they not state this before making us travel from the Glendale Peoria area! Doesn't make sense, they could have said this over the phone if they just wanted to go home early!!! I won't ever come back to this location! Who would go to an ATM in this neighborhood during the day, certainly not after dark with drug addicts wandering the parking lot! read more

Tatum & Cactus store......this is my go to sub fast food. Not until today, I was not impressed by the staff. I have been going there for 10+ years and the staff TODAY was top notched led by Jaggar. It was a busy lunch hour and everyone was working like a "well oiled machine". They were fast, courteous, and interacted with the guests as their subs were being made. I have witnessed staff that never looked at you and never smiled, so KUDOS to Jaggar for his leadership. Also, the subs there are the best. Love #13, my favorite, and they make it exactly like I want. Readers, please try this store, You won't be sorry. Try smiling at them !! So important in this day and age. Lynn read more

Stopped in a couple weeks ago on our way home on our bike ride. It was about 9:30 and we wanted to get dinner. We stop in this store about once a month....but this time we hit the jackpot! Elise and Soralla assisted us with our order, they were professional and friendly. We got a big classic sub and I will say it looked better than any promotional photos and tasted the best. True artistry, I wish I would have taken a picture and should have written this review sooner. Definitely a ten out of ten across the board. read more

Stopped in today for a sub and had the pleasure of being helped out by Jay. She was SO friendly and energetic and was extremely refreshing to interact with! She was fun with everyone I saw her talk to and kept up the positive energy the whole time. My sandwich was AWESOME but the service was TOP NOTCH. Great place and I always have a good experience when I visit this location! Great service, Jay! read more

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Hey I'm from Washington DC I just recently went to this Jerseys I must say the service was amazing the staff was nice and accurate with my food. The manager set the tone of the establishment she was caring and went above and beyond to make sure not just me but every customer felt welcomed. The only upsetting thing is I wish I would have got the 3 staff members names that were there at the time. Thank you all so much the food and service is highly recommendable. the cookie was even better! Different experience from home ! read more

I have not usually had problems with this place. Their sandwiches are usually very delicious, but I got delivery and they did not deliver my food and when I called the store to complain, they hung up on me multiple times but still charged me. Very disappointing! Buyers beware read more

First time visiting a Jersey Mike's. Honestly, the birthday freebie brought me and my family in. We ordered the Jersey shores and an Italian something. All very good. The staff were above friendly and helpful. Made me feel like they were happy I came in. that's a nice feeling. Brownie and cream soda were a plus. Will come back. Only note, if you like mustard but not Love it, ask for lightly mustard. It went on pretty heavy. read more

Placed a mobile order and wasn't able to get it after waiting for over 30min!! All the mobile orders were ignored, then once half my order was finished the 2nd sandwich was never made. The customer service was so bad and stuff unorganized! read more

Never have any complaints when I get my subs from here and Ms. Latonya is the best! She was very helpful and kind when I came in a few nights ago. She will go beyond when it comes to customer service. read more

The staff was very friendly and nice and my food took very quick to make! My sandwich was bussin!!! Definitely coming back.

I walked in there was 1 person in front of me and the guy working behind the counter finished up his order and just stood there and waited about 5 minutes before asking me is someone else had helped me. I replied no and he took off his gloves and walked to the back. He came back several times and never asked to help me or let me know that someone else was coming to do so. After 10 mins of awkwardness and 4 people behind the counter and no one helping me, I put my chips back in the rack and walked out. Also music blasting in the store repeating lyrics "she don't give a fuck" repeatedly. I like hip hop and rap but do not think it's appropriate to play that kind of music with kids in the store. read more

My son never tells me he doesn't like his cookie but he did this time because it tasted like chewy plastic and was very small. They don't have a choice to lettuce wrap your sandwich so if you're gluten free, hope you like overpriced salads! Overall this place was low quality to us. I would go to the other sandwich place that start with a "J" all day! read more

The staff is so sweet and so attentive, and honestly it feels like god blessed my sandwich because it's so delicious EVERY TIME I go. Thank you to the awesome team at jersey mikes on 19th and Bethany for making my sandwich dreams come true. 10/10 read more

W shop ‼‼ Definitely recommend the sandwiches from here will be returning ‼ Love all the bread options and stuff.

Great service from both Latonya and Mohammad tonight! Food always fresh and service with a smile.

Would give them more than five stars if they let me! The employees were so incredibly kind! Genuinely the best customer service I've ever had anywhere. I was treated with so much genuine kindness, give them all raises!!! read more

Love Jersey Mike's. First time at this location because my favorite one on Camelback closed. Location is brand new and tucked into a new building on 19th Ave and Bethany. I'm these trying times with Covid19 I know everyone is on edge. There are lines on the floor for social distancing. I entered and no other customers were there. Walked down to the order area. Waited to be acknowledged. Not too long Man looks up... okay.. guess you are looking at me. I placed my first order.. he starts on it and never asks if that's all.... so I said.. can I place another order? Yes.. go ahead.. I start ordering . Before I can even tell him what size.. he took out the Med roll and cut it. I said oh I'm sorry.. I want the giant. He took the roll and threw it. Geez dude. Chill out. Sorry.. if you gave me a minute.. you would have had my complete order. Other than that the other two young people working there were quite nice and polite. Sandwiches were very good. Thought I would update my review. Give them another chance. Nope. Never again. Rude rude rude. No hello.. young lady just stared at me. I said are you ready? Yes.. then she doesn't acknowledge me at all... oh and the best part... she's wearing her face mask just over her mouth. Her nose is not covered. And she's slicing the meats . I mentioned it to the cashier... she looked over at her... and back at me... didn't say a word. Okay... next stop... board of health. Sorry. Not sorry. read more