When I went to this location in the evening it was very busy with walk-in and mobile orders for pick-up. The two young ladies were not frazzled by the line and continued very professionally to take the orders of those customers coming into the store, as well as preparing the sandwiches and checking out the customers. They handled themselves with the utmost professionalism and courtesy. My sandwich was prepared exactly how I requested. These two employees didn't miss a beat and should be commended for their outstanding service. read more

Older lady working 6/30 at 8pm is very bad for business. Came in and ordered 3 giant subs and one bowl. She told us that "we were going to use all of her bread". Was very rude and snippy, while we were very patient. In between her rudeness to us she was hugging on a "customer" in between cooking food on the side for him. I don't think any customer comes to an establishment to be treated poorly and made to feel bad about ordering food. Reality is everyone has a bad day however don't treat people spending their money like that. read more

During my visit, the customer-facing prep area appeared messy, with visible food debris on the cutting board and surrounding counter surfaces, which made me uncomfortable. They were also out of the bread I ordered, and only one person was working the sandwich line, so my order took longer than I expected. Afterward, I shared my observations with management. The response I received felt defensive to me and included a suggestion that I try a different Jersey Mike's location. Based on what I personally observed during my visit and how the concern was handled, I chose not to return to this location. read more

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great sandwich and the staff was suoer-nice! I will be back again. thanks for the wonderful experience. read more

The staff and service is amazing. All the staff is so welcoming and friendly. It is so nice to have a conversation with them. I will always be a customer at this Hersey Mike's. The turkey and provolone is delicious and have it mikes way read more

The food is amazing !!!! They have some really good subs especially the steak subs...the jalapeño potato chips are really good too they can be eaten by themselves because they're so good. read more

Yet another disappointing trip to the Macedonia commons Jersey Mike's . I've only been to this location 3 times and 2 out of the 3 times they just can't get a simple order right. The last 2 times I ordered the #8 which has Turkey, ham & bacon but the girl just can't figure out what bacon is I guess because it was nowhere to be seen on the sandwich.....maybe they don't want to give up their bacon? They're perhaps bacon hoarders? Or maybe the simpler explanation is that it's just plain old incompetence and not giving a shit. No wonder most people are not very sympathetic to their wage woes. read more

disorganized, not sure what food they gave me but it was not what I was looking to order.

Great and fresh! Appreciated the care that goes into the allergies of customers. I recommend them for catering

Not the best sandwich I've ever had. For a half a sandwich it was $9 which is completely ridiculous. The sandwich itself was pretty underwhelming, I got the chicken bacon ranch cheesesteak and I'm pretty sure there's not one ounce of ranch on this sandwich. It was very greasy and I was constantly getting enormous bites of lettuce which was not what I was expecting. I have gift cards for here which is the only reason I would return. read more

Jersey Mike's Subs - Fast Food Near Me - Macedonia, Ohio

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Absolutely the best BLTs. Fresh and lots of bacon. Friendly service. Location is convenient and clean.

The food is great. It's hard to find a sub place with enough meat on the sandwich without paying a ton extra for it. I am always satisfied with the service as well read more

Love jersey mikes. The subs are always consistent and the meat is sliced to order. #13 mikes way with extra peppers is my go-to.

Recently came here at this location and employees were unpleasant. Topping station was disgustingly dirty, and the worker cut my sandwich with a knife that was completely covered in mustard and tuna. Probably won't come back to this location again. Picture looks appetizing right? Not.. read more

Jersey Mike's Subs - Fast Food Near Me - Macedonia, Ohio

Overall: 4 stars. A good option for subs. Not cheap, but you get a decent amount for the money. Food: 4 stars. They have a good selection of hot and cold subs. I like how they slide the meat per order. The "Mike's way" is good. The red hot sauce is very tasty. Prices: 3 stars: They are relatively high prices for subs, but I can sometimes get 2 meals out of one. Service: 3 stars. Normal fast food type service. Interior: 3 stars. Nothing overly unique; tables and a couple TVs. read more

Been to this location 3x. The food is good and the staff is friendly enough but as others have noted, it's not especially clean and worse... 2 of the 3 times I have been there, they made my sandwich right on the counter instead of on top of the sandwich wrap. I didn't even notice the first time until they started sliding the sandwich down the counter to add more toppings. Great, they are wiping the dirty counter with my bun! Mmmm-mmm! read more

This place use to be a decent option to get a sub when it first opened up. Now it is terrible. The service is not very friendly and kinda slow. The past two time I ordered from here I was severely disappointed. The hot subs are practically soaking wet and not appetizing at all. The most recent time I ordered today I got a wrap that looks like the picture I provided. Would anyone want to eat that? I really hope they turn things around. But for now I will not be going there anytime soon. read more

Jersey Mike's Subs - Fast Food Near Me - Macedonia, Ohio

Im the type of person that if I find something I like, I will eat it so many times in the first few months until I get sick of it. Thats where I am with jersey Mikes. I like it alot , it reminds me of the way subs are made in Brooklyn NY where I grew up. I get the same thing over and over. Turkey sub mikes way. Ill continue to go there every week sometimes twice a week until i cant eat it no more. read more

Jersey mikes is by far the best sub shop I have found. I have tried all off the other competing shops and they just don't come close. I've been a loyal customer to Jersey Mikes now for over 2 years, I have never had a bad meal from them. I have tried many subs from them. All are just amazing but my go to is the Original Italian made Mike's Way! The meats are all sliced to order, with crisp vegetables. Making the subs as fresh as could be! The services is always super friendly and speedy quick! I have recommended Jersey Mike's to all my friends and family and we all love going. If you haven't tried it I suggest you go in as soon as you can, you won't regret it! read more

Jersey Mike's Subs - Fast Food Near Me - Macedonia, Ohio

I thought this place was pretty awful, actually. This was my first visit to a Jersey Mike's Subs. I was not impressed with the menu offerings - hot and cold subs, wraps, cookies, chips, drinks. No salads, very few vegetable toppings to choose from. Nothing remotely healthy. I asked for a chicken sub on wheat bread, and was given a steak sub on white bread. And this is the type of place where you order at the counter and watch them make your food. How can they make mistakes like that? No one even asked my husband if he wanted any toppings on his meatball sub; they just assembled it in the hot food area and wrapped it up without even turning around. The bread is too soft and my whole sandwich fell apart, but they don't even have forks to try to salvage it. The best I can say about this place was that it was relatively fast and clean, and the people working there weren't rude. That's a pretty low bar. The cost is high for what you get $7.50 for a sub with few toppings to choose from. The meat was pretty low quality. $12+ for the large size, with no sides. I would never come back. There are a half dozen different sandwich shops in the area I would go to first. read more

We were specifically looking for a Mike's jersey subs. We almost didn't find this place in this shopping mall area. This location was clean and service was good. Glad they had several large screen TV'S in this place. Each had something different on. We got the giant Italian sub. It was good and fresh. Will eat here again in the future if in the area. read more

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I've never heard of Mike's Jersey Subs before a week ago. I finally tried them last Thursday and went back for more today. They have very delicious sandwiches. I've tried the cold and the hot subs. Both left me wanting more. The ingredients in these subs may be fresher than Subway as they slice the meat in front of you. The only downside to delicious food is the price is more than Subway but very worth it. This place puts Subway to shame and I'll never go back as long as I live close to Mike's. I give them 5 stars for good food and a professional staff. read more

Recieved a double order on DoorDash at around 7:00, went to Chipotle then here and food was supposed to be ready at Jersey Mikes by 7:22. I enter the store at 7:15 being the ONLY CUSTOMER in the entire store. I waited for around 15 minutes for my food to even be started as a young man and women absolutely put now effort into making sure these orders were on time. After 45 minutes of waiting the food had finally been bagged and given to me. Keep in mind this was 30 minutes after I was supposed to have dropped off the food. If you are doordashing please save yourself countless minutes of wasted time. This is not my first unpleasant experience here. read more

As a vegetarian I was pretty disappointed in the menu offerings here but I created a hot veggie sandwich with what I wanted and gave it a go. It took awhile and we beat the lunch rush. The sandwich wasn't bad but it wasn't really good either. What made me the most upset was that in the 5 min ride home the sandwich had melted into a wet pile of food. I couldn't even try to eat half of it without a fork and a knife. Very unimpressed with the bread. And I think the fact they place sandwiches on the same surface and use the same knives between meats and veggies is what is causing my stomach to hate me tonight. I wouldn't go back. read more

We were greeted with smiles, right when we entered. I always order a #2 Mike's way. My husband tried a wrap and loved it. I appreciate the consistency in food freshness and care put into making the sandwiches. We travel a lot and trust the brand. This location was great! read more

I have been coming to this jersey mikes subs from day one. This a great place to get food very clean and if something is wrong with your order they always make it right. its a good place to eat a sub and relax and watch tv. They have hot or cold subs my favorite sub is the philly cheese steak they always make it perfect i would recommend coming. read more

great subs little pricey but well worth it i am working my way down the menu havnt found a bad sub yet

This is a sub done right. Got a #2 "mike's way" and it was great. Fresh bread and toppings, and their vinaigrette is excellent. You could pay less at subway, but this a far better choice. read more

Great traditional Italian sub, I got the large one and ate it for 2 days. My go to for an Italian sub for now on. Service was very good as well. read more

Dirtiest place I've been to in awhile. The floors were filthy, as were the tables. However, the sandwich was ok. Won't be back though.

Worst subs ever! The "famous roast beef and provolone" had paper thin cheese and only 5 slices of really thin roast beef. Too much veggies and not enough meat. For the cost of the sub I could have bought a pound of good roast beef at a deli. Big Kahuna Cheesesteak tasted "off" and not worth the money. Tried to call the manager/owner and was told they were too busy to come to the phone. Really - too busy to take a call from a customer - never again!! read more

Jersey Mike's Subs is where it's at, if you want an authentic Jersey Sub. Every Sub 'Mike's Way' is out of this world amazing. The staff is super helpful & well trained to ensure you get your sub the way you want it. read more

Really yummy subs! I love that they mail out coupons once in awhile. Get it "mikes way" for sure! We will be back!

Awesome food. Fresh and fast! Friendly staff and clean place to eat. The prices are good. Best subs in Cle!!!

This franchise has a history with me since it opened with a one out of three visits great. The other two, not so much. No consistency. Sometimes the roast beef is overcooked and dry with a stale bun to go with it and then the next time, GREAT. Out of soda, out of chips. Last Saturday at 7:15 pm they were out of buns (the girl said bread) - can you imagine no buns in a sub shop? They had wraps and salad, I tried to get a wrap with roast beef, guess what, NO ROAST BEEF TOO! I have to give up on this place, it makes me sad because the other sub shops, Subway and Penn Station, couldn't on the best day be close to Jersey Mike's. However, this is a waste of my time to even give them another shot. read more

I really enjoy jersey Mikes. The fresh cut cold cuts and the choices of condiments. It's always fresh and consistent. As a previous reviewer noted, I had to take a star off for the table being dirty and the clerk wasn't that courteous. If you want to go strictly off the sandwich it's a 5. I try to put all aspects of the dining experience into my review. I would go back based on the quality of their product read more

Walked in with no customers and a young woman working there sipping from a cup comes up and tells us "we don't do gluten free for kids meals" even though we have ordered them several times there. We told her that was fine and would order the regular gluten free sub and she then said "i'm sorry, we don't have gluten free, it's frozen and don't have any prepared." We walked out. From the constant negative service reviews, you would think it would get fixed. No more Jersey Mike's Macedonia and will continue to spread the word of not going there. read more

I ordered a ruben the sandwich it was ok but i have had much better. What makes this place funny is that they try to be an authentic new jersey or new york deli . So they put their deli meats on display in a showcase fridge to try and show off the quality of there fresh meat but there meat distributer does not have any kind of reputation and they put "watered ham" on display. Really watered ham lol read more

Awesome sub considering it is a chain! So wish there where more in the area! Not a lot of seating so can be crowded at times but the flavor makes up for it. Mikes way is the way to go! Add some pepper relish if you like hot and spicy! YUMMMMMM read more

Was just at the newly opened, Hudson location. Ordered a buffalo chicken cheese steak sub, and I can say it was pretty good. This was my first experience at Jersey Mikes and would definitely recommend to others! Better than both Jimmy Johns and Subway. Reminded me a bit of Charley's Grilled Subs, but was still very unique. read more