Lucky I can't give zero stars don't come here on the weekend! They didn't add any ingredients I asked for barely any meat my sandwiches were a complete mess! I spend so much money here a lot during the week they do decent but the weekends suck!! read more

Jersey Mike's Subs - My sandwich is literally so apart!! - Fast Food Near Me - La Plata, Maryland

Idk what's changed. Used to love but now it tastes like flavorless and I always ask for extra lettuce and still barely get any. Toppings used to be my favorite part because they were plentiful but not anymore read more

Same order, different location. Apparently, this is gonna be a weekly thing. Here's what we had: Me‍ - #13 THE ORIGINAL ITALIAN (provolone, ham, prosciuttini, cappaculo, salami, and pepperoni) on rosemary parmesan bread He‍- #7 TURKEY & PROVOLONE (-tomato) [not pictured] Both subs were served on wheat bread, prepared "Mike's Way®" (+onion, lettuce, tomato, vinegar, oil and spices), and giant size (big enough to share, but why would you want to!?‍) - traditional wheat CHOCOLATE CHIP BROWNIE - Delish! __ IG: @f.hux I #yelp and I know things. Keep reading... https://linktr.ee/f.hux #foodieHUX #yelpelite #yelpeatsdc #yelpdc read more

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Two things 1. Clean the prep counter as your making sandwiches! It's people's food you're handling!!! 2. What sense does it make to offer military discount but only while in uniform read more

Jersey Mike's Subs - Fast Food Near Me - La Plata, Maryland

The lettuce was at the very end of the pan it was brown and wilted. I asked if they could get some fresh lettuce to put on the sandwich they guy stated all of the lettuce they have there is like that and he was not getting a new bin of lettuce .... So Jersey Mikes in LaPlata, MD only had old wilted brown lettuce to put on your sandwich.. I won't be back there read more

It was amazing sorry but no more subway for me Jersey Mike's is where I'm going. Fresh deli meat. The smell was amazing. The service was excellent. read more

Two cheesesteaks and a turkey provolone. Absolutely delicious. Very friendly and efficient employees and the restaurant was very clean.

This place is gross. Dirty. Trash on uncleared tables. Crumbs and chips on the floor. Old food on the prep counters. And five employees chit-chatting and texting on their phones Who owns this place? Someone who's not taking care of business. Someone that doesn't plan to be in business much longer. No thanks. Not going back read more

All I can say is it's okay. It's the customer service that lacks a little. Mistakes when making sandwiches seems to be a running trend here. Subs have always been good though. read more

They must have just hired an all new crew because everyone seemed lost and unsure what to do. There was one employee who was trying to do it all because the other 3 people couldn't keep up and had no clue what was going on. When they took my order, they didn't ask if I wanted anything on the sub. Ended up with a chicken and cheese sub.... Not sure who is in charge of training or store operations but they may need to be changed with the level of service received. read more

Just ate here today for the first time. I am a huge cheesesteak fan so of course that's what I ordered. I got the regular size and it was more than enough! The cheesesteak was packed with meat, peppers and onions. The bread was fresh and perfect. I got the combo with a drink. I felt it was pricey (2 combos for $23) but it filled me up with leftovers. They had a lot of other things I want to go back and try. My only complaint was the conversating/bickering between the employees giving each other a hard time about working. Seemed unprofessional but everyone was nice to us. read more

I just found out about this place. Clean and an inviting atmosphere. Great customer service! I will be back!!! read more

Jersey Mike's Subs - I found a new place!!! - Fast Food Near Me - La Plata, Maryland

This location gives the Brand a very bad name. I'm not sure what version of Jersey Mike's it's suppose to be but it's definitely not the Jersey Mike's I'm use to. First off, my bread was hard as a rock and the sandwich itself was very dry and just nasty. The flavor is nothing like a standard Jersey Mike's Turkey sandwich. I will not return to this location and encourage others not to waste their money. This is not a real Jersey Mike's! read more

Too bad you can not do zero stars. Waited 30 minutes for my order. Kept being told I was next. When I called to cancel my order she was not helpful or apologetic. Horrible customer service. Sandwich's aren't not worth that long of a wait. Completely unorganized. Clearly no one is in charge. read more

I hate to say it but the worst sub shop I have ever been to in my entire life. I ordered a BLT sub with light mayo, what I got was a dry piece of bread with four pieces of bacon on it no lettuce no tomato no mayo! And I ordered two club sandwiches that had no bacon on them, and to top it off the manager was right there while they were making these ridiculous subs. Wawa Beach Jersey Mike's hands down, take that s*** back to Jersey Mike! read more

My experiences are always great unless the Latarsha is there. She's been there the last two times I've gone and both times I've left without food because of her rudeness and arrogance. But this evening was the worse. So unprofessional, it's like she was just trying to get under my skin but after telling me she's trying to be nice and for me to pause while talking to her, corporate will be receiving a complaint through email and a phone call. You just talk to people any kind of way and think it's ok. read more

*NEWS FLASH* mr claims to be the manger is a dick. it was only our second time being there so we didn't understand how the toppings worked exactly, knowing we didn't get any we went back in to get them and he was rude as fuck. he called my mom ignorant and would not listen, he was raising his voice asking a million times what we wanting on our subs then he rolled his eyes and just decides to give us a refund instead. He was childish and needs to grow the fuck up and learn how to treat customers busy or not. read more

The food is very good, which I why it was my 3rd time at this location. However, I noticed a trend. As the one other review mentioned. The employees have conversations with one another while fixing the food. I found that a tad unprofessional especially when talking over someone's food. I also had to say hello first as well. Additionally seems like the staff assumes you know what mikes way is , etc.. Please take the time to explain to customers. Not everyone knows how it works in this store. Felt like the manager felt he was doing me a favor by coming in the store. Not the other way around. Just a vibe I got.. and I am usually right about those things. I am not looking to be best friends with these people so its not a big deal. However, please brush up on your soft skills. read more

Unbelievable. I placed three orders. First one was for a number 17 in. tub, NOT a roll. A steak and cheese and a number 7. I had to repeat the order twice. They gave my number 7 to someone else and apologized. I was asked twice for the order. The. They guaranteed, oh yeah it's right. In a tub, right? Oh yeah. I failed to look inside the bag and discovered no 17 in a tub, but in a roll. It was like I was ordering food in another language. I will NEVER go back to this one. Unreal. read more

Horrible customer service at this location!! I waited almost 10 minutes for someone to take my order. I wasn't even acknowledged. The workers were busy doing other things. I literally had to ask someone to take my order. Once I paid for my food, the young boy at the register pushed my sandwich across the counter instead of handing it to me!!! I was so heated I was close to requesting a refund. Fix your customer service!!!! read more

So I told you I would update. And here it is. This spot has found its groove. Ordering was quick fast and accurate. Sub was perfect and the staff was entertaining. The manager, who used to work at the King George location has brought it up to speed. You can't get a better sub than these guys are serving up. read more

This is not a typical Jersey Mike's. I have never seen people move so slow. They had four employees just standing around looking at the customers and doing nothing. I ordered a head and not only was my sandwich not ready at the given time, I had to wait over 10 minutes. In these Covid times, I don't want to stand around inside a restaurant waiting for a sandwich that I ordered ahead read more

Great subs. Actually had crisp bacon not soggy, day old bacon. Had an Italian sub last time and a club this time. Both were really good and I got them both "Mike way". It's on the board what Mikes way is and it's well worth it. Service was fast and the place was clean. I'll be back for sure. read more

It's highly likely I won't be back! The staff moves very slow, ordered 4 sandwiches it took too long for some sandwiches to be made.

Excellent subs with fresh meat, not mystery meat like at Subway. They did have some coordination issues when they first open where it was completely unorganized, but they've made significant strides to improve. Bottomline: the food is good, so I'm prepared to overlook any mini growing pains. read more

The restaurant was bright and clean. The employees were attentive and friendly. Out the door with my hot subs in under 10 minutes. Can't wait to try them when we get home. read more

Love the National chain but this particular location needs some work. Staff is mostly very nice but appear overwhelmed at times even when not that busy. read more

For starters l love Jersey Mike's Subs! Which is why I went 15 miles out of the way to stop at the restaurant on my way to work. This was my first time at this particular location. I first learned if the restaurant in North Carolina. The staff at the La Plata location was was welcoming and friendly...but my sub was terribly disappointing! I ordered a number 4 Mikes Way with mayo and EXTRA oil and vinegar. It is beyond me why my sub was so dry with no flavor. The bread was very dry and maybe that's what contributed to the lack of flavor. I requested a menu do that I could check off which ones I've had and others I'd like to try but the the #4 was not on the menu. When I asked the sandwich artist who made my sub he informed me of a " secret menu"....umm really....like Starbucks? Ok so now I'm going to have to check Pinterest to see if they have some secret sandwiches...lol. I'm hoping that this was just a one in a million chance at having a disappointing sub and not the norm for this particular restaurant. Not sure if I am willing to go out of my way again to be disappointed read more

Walked in only person in there it was around 3:30 and 4 employees behind counter not one person said hello or welcome just acted like they didn't see me so I stood there looking at menu and one guy was slicing meat he looked at me didn't say a word then finally a little short girl came over said are you ready well I have never been to a Jerseys Mikes before so I said that and I needed a minute and I said but I have some questions I said can I get my rolls toasted and I want wheat rolls she said can't toast not allowed lol I was like oh really never heard of such a thing! She said that's Mikes Way!! Lol lol I tell ya I was ready to walk out but I said well I got this coupon it expires today and if the subs no good just never return! So I tell her I take 2 regular Turkey subs with Swiss cheese and I want them no mayo one with brown mustard & the other plain I was bringing home for Hub! I asked for just brown mustard and I was looking away and that quick she had globs of mustard and I said oh no that's too much so then she take the mayo spatula out of mayo and starts to scape it off my roll I was in a state of shock! I said look sweetie I don't want that roll at all I don't do mayo so she threw in trash with total discuss! Like it was my fault! The two stars on for the fresh lettuce tomato onions & pickles that they have and the other star was thank god I had coupon because the guy ringing it up I gave him coupon and he said that will be $16.54 I said Do what that was BOGO free he said oh I forgot to take off! He had the coupon in his hand! So then knocked the bill to $8 I said that's more like it cause those subs are no way worth $16 He didn't say a word except on credit card machine it's asks you for Tip I said you want a tip now! I said I got tip ask your manager for a raise!! Cause these subs are way overpriced and your customer service sucks won't even toast the rolls! Sorry but I never go back I am a Firehouse sub gal and even Subway better at least they toast your bread and have way more condiments to choose from and they have soup if you want! Jersey Mikes got motto doing it Mikes way well it's NOT MY WAY!!!! read more

Went here for lunch and I got the number 13, which is Italian sub. Didn't like the sub, the bread was too hard and I or it on the rosemary bread, however I love the fact that they cut the meats right in front of u,the bread took away from the actual sandwich. Couldn't taste it, so I'll try the salad from now on read more

Great customer service. Hoagies are fresh and tasty. There isnt a better place in town.

First off, the food IS good but there wasn't a clean table in the place to eat it and from the time I got there to the time I left (about an hour), Not one table was wiped down. The tables should be wiped down as soon as someome gets up from them in a "quick service restaurant" like this, where people seat themselves. Another thing that bothered me, once I finally placed my order and sat down to eat, was the guy taking the orders... Most people probably wouldn't pay any mind to this sort of thing but I noticed that he would write an order on a ticket with food prep gloves on, then go make a sub without changing his gloves. He continued to repeat this cycle and this bothered me. Cross-contamination can and will make people sick. A new pair of gloves is needed each time you touch anything other than the food and what it takes to make the subs. Who knows how many days he's been using that same pen and how many other things he's touching in between making subs. Another gripe I have is the price... Damn, this place is expensive! You're in Southern MD people, not DC, NY or L.A. A sub shouldn't be damn near the price of a steak or seafood dinner. They're good subs but not good enough to justify those prices. You can go anywhere in the area and get more for your money. I understand you want to turn a profit sooner, rather than later but let's not get too carried away here. In this area you would probably benefit and profit more by lowering your prices. You would get more repeat business and would build a larger customer base. I've been to a few different Jersey Mike's locations and I've never seen prices as high as these. I want to like this location because it's close to home and Jersey Mike's has great subs, but I think they have a few issues too many at this point. I'll give them some time and try again later, then I'll edit my review with a follow-up. I hope I have good news after my next visit, but we will see. read more

I LOVE JMS but this location is terrible. It's as if the staff wasn't properly trained. Staff is slow and overall they don't have the techniques most JMS shops have. I got a sandwich a few weeks back and it took the staffer 9 tries to wrap my sub. I literally stood there for 2 whole minutes while she tried to wrap my sub. The sub ended up leaking through the bag anyway because they don't use that white paper all the other stores use along with the JMS wrapping paper. It's a sloppy experience and they have got to care enough to get it together. read more

Food is great but staff should wear hair nets and clean gloves at all times. Take off gloves before handling anything other than food, for example, pens, papers, cash, etc. read more

Fast and friendly service. Best cold cuts in town. The Italian is amazing. The cheese steaks are also very good as well.

First time here. Subs were really good , large and stuffed with meat. Service was good and the restaurant was very clean. Definitely recommend and will return. The only thing I would add is a sign somewhere that tells you the size of subs as i heard the staff having to tell every customer that came in. Btw- regular is 7.5in and giant is 15in. read more

Visited the LaPlata location 20 or 15 mins before the store was about to close for the night and the employees were cleaning up. They seemed a little irritated that we walked in so late. The gentleman that was preparing the sandwiches seemed to come across short patient but he still tried to be polite. My husband and I felt that we couldn't ask questions or request anything other than what the menu said. The customer service was not the best and I strive off of "good customer service". I don't think I will visit this location anymore. But my turkey sandwich was delicious! read more

Stopped in for a quick bite and are never disappointed! The restaurant is clean and bright and the staff is happy and helpful! It was a pleasure to eat in the store! Well be eating here again for sure!!!! read more

Extremely dishonest! Buyer Beware! When paying for my sub I was asked to review & authorize my order like anyplace else. When looking at the Credit Card Machine a screen popped up and quickly went away. I only caught a glimpse of it and it kinda looked like a screen that asked if you want cash back. Apparently, it was a screen to add a tip because when reviewing my receipt there had been a tip added to my carry out order. I questioned the employee and he insisted there was no tip on my receipt it was tax. The Receipt clearly stated Sub $13.65 Tax $.82 Total $14.47 Tip $1.37 Total $15.84 Then he gets an attitude and says You can just speak to the manager and he can further explain it to you. There was nothing to explain is written here in Black and White. Then they all want to say it's MY fault I had to authorize the tip by tapping the screen. I explained my hands went nowhere the screen until it said Total $15.84 Yes or No I can only imagine how many people they have gotten who never look at the receipt. read more