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    Jersey Mike's Subs

    2.8 (28 reviews)
    Open 10:00 am - 9:00 pm

    Order Jersey Mike's Subs Takeout or Delivery

    Jersey Mike's Subs Photos

    Business Info

    JERSEY MIKE'S SUBS ATMOSPHERE

    What's the vibe?
    Very loud
    Outdoor seating

    Recommended Reviews - Jersey Mike's Subs

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    Reviews With Photos

    Refund receipt and 3 vouchers
    Stephen S.

    555 Edgewater St NW, West Salem, OR 97304 *Semi-Recommended* 12:20pm 12-10-21 I am going to be gracious and give this place a 3 Star Review at this time. This is my very first time ever coming to this place, we are in the process of transitioning from California to Oregon and wanted to try something new and I have to say - *Not Impressed* Order Taker: Chris - No smile when we came to the front. But she was OK, I could tell she was under a lot of stress. It would be great to be able to have the very first face we see to have a welcoming energy. But because of the stress we took the stuff after her hard and it made it difficult to deal with the attitudes from the others. **Training Needed** Sandwich maker: Kyle - Muffled the words if I wanted the 3 sandwiches Mike's Way, since it was muffled and I have never been there I did not understand what he said. So I said we want the works on the sandwiches, when I said the works he gave me an attitude *So Mike's Way!!!* So I said yes. I asked for extra lettuce and extra  Peppercini's *He sighed like it was a hassle to ask for extra toppings* I then asked for mayonnaise on the top and he said with an attitude *they all come with it* When he wrapped 2 of the sandwiches he stuck those in a bag, then when he wrapped mine he just handed it to me assuming I was going to just eat it there. **Training Needed** I watched this man with the lady before us and when she requested for mayonnaise he did not say anything like he was ignoring her. I could tell it made her feel embarrassed about even asking. (We should not be made to feel this way and since we are paying with our hard earned money we deserve to be treated with respect) Register: Calvin - When I was trying to say the type of sandwiches we got, 2 #9 Mini's 1 #6 Regular. Since its my first time there I said 2 regular #9 and he threw an attitude saying *Those are Mini* if he knew what they were he should have just taken care of it instead of expecting me to say what they were. **Training Needed** (Name on Receipt was Tiffany which means Calvin was not using his own drawer. In all my experiences with being a manager, sharing draws is strictly prohibited, so in my personal/professional opinion that is not ok) Supervisor: Tiffany, I want to thank you for taking the time to speak to me when I requested an audience with you, I wanted to bring my experience to your attention, so this matter could be dealt with in a manner of using this as a training for your current and future employees. But what I do not appreciate is the fact that they way you handled this situation was with excuses about being short handed 5 people, and nodding your head with the look of *Omg I cannot handle this right now* I also felt a little rushed in trying to convey my experience to her. Other then that she was great at listening and taking the appropriate action in making me feel like she truly wanted to make my experience as best as she could. So thank you I completely understand how it feels to be short handed. *I worked on New Years Eve by myself at Jack in the box, doing the front and drive through orders, along with making the food on the grill and the food on the fryers. I did not ask for or imply I wanted the refund nor money back for the experience we recieved, but I do thank you for doing it and giving us 3 sandwich vouchers. So because you took action to try your best to fix this experience I am doing a 3 star review and will be willing to definitely come back and see if I get a better experience next time. In all Honesty with a little bit more of the RIGHT training Tiffany would be an exceptional manager. But from what I saw she let the stress of the day and the stress of being short handed overwhelm the most important role of the position she holds. **Standing strong and being the piller of the shift and role model for the employees comes first** when the manager is stressed and allows it to show especially when taking care of customers needs, it effects the team GREATLY. Once Tiffany overcomes this little hurdle I can tell you from my personal al and professional experience that she will be one of the best managers you will ever have. So a lot of encouragement and support is what she needs right now. My biggest desire is for you to use this opportunity to pay attention to on what needs to happen and what type of training is very much needed. *Suggested Training* Customer Service How to leave Personal life at Door Connecting to the customers needs Not correct the customer How to work together as a team Communication Not to make assumptions Bag all sandwiches or ask eating in or taking to go

    Slow mo

    How many Jersey Mike's employees does it take to make one sub.... 4! I showed up no one at the store for 5 min, no acknowledgement, went to pay and was told they just had an online order come and needed to take care of that ... no joke 4 employees=1 sub... 3 to chat, one to slowly pile on toppings.... that's Jersey Mike's for you folks

    #9 my way!!  Yum
    M.J F.

    Great sandwiches. Great service. A bit pricey if you consider the neighboring sandwich shops, but, the quality is better by far. High quality ingredients and the service is great!

    We spent 20 dollars and all we got was frozen lettuce.

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    5 months ago

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    2 years ago

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    1 year ago

    Always a great a t sandwich They are gifted sandwich makers. They take time with every order.

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    2 years ago

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    2 years ago

    I haven't been in all that often, but their sandwiches are HUGE. If you're hungry, this is a great option.

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    5 years ago

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    Stephen thank you for your feedback.

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    5 years ago

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    7 years ago

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    thank you! hope to see you again soon.

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    3 years ago

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    Jersey Mike's

    Thank you

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    4 years ago

    Consistency good sandwiches. Open early, was 1st customer of the day. Tuna was fresh.

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    8 years ago

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    6 years ago

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    8 years ago

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    6 years ago

    I like this place. Love there sandwiches with there fresh cut meats. My favorite is the famous philly with salad and the club sub

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    Damien thank you

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    5 years ago

    Honestly it's sad to know how much Jersey Mike's strives on customer service and to have bad customer service

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    9 years ago

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    6 years ago

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    8 years ago

    Grate food and service. I eat here twice a week and have never had any thing but grate service and food

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    9 years ago

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    5 years ago

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    Ask the Community - Jersey Mike's Subs

    Wild Pear

    Wild Pear

    4.3
    (632 reviews)
    4.0 mi
    $$

    Another group favorite! Not much seating inside but we were lucky to get a table for 5 on a busy…read moreSaturday night. Ordered way too much food because everything looked so good! Basket of rolls: apparently these are quite famous and I can see why. Light and airy and the garlic butter is to die for. I coding even get a picture of the full basket because everyone dig in too quickly BBQ russet potato fries: good cut of potato, good portion size but a little salty. The ranch was good and I loved the Marion berry bbq sauce. Lobster and shrimp stuffed mushroom: Wouldn't get again, but good portion size and great seafood. Street corn dip: too many chips for the amount of dip but it was warm and cheeses and delicious, was missing a little bit of spice. Coconut curry squash soup: BEST thing on the menu, 3 of us ordered more to go. Absolutely delicious. Caprese chicken radiatore: loved this pasta. For having cream and pesto I was surprised at how light this pasta was. Really good and didn't leave me feeling bloated. Loved our waitress, she was wonderful. Very quaint and italianesque. Things to note: One restroom in the back of restaurant. Street metered parking. Great downtown Salem location.

    Came here for lunch with a friend on a weekday. It was very busy inside so we were lucky to get…read moreseating outside without having to wait. A few parties arrived after us and did have to wait for a bit. I had the cucumber refresher mocktail and the wild pear salad, both were great and I have no complaints. My friend got the quiche of the day with a cup of soup and an iced tea. I believe she enjoyed all of those. Service was good, especially given how busy they were, and we had a nice time!

    Photos
    Indoor decor
    Indoor decor
    Wild Pear
    Inside

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    Inside
    Gerry Frank's Konditorei

    Gerry Frank's Konditorei

    3.9
    (330 reviews)
    4.6 mi
    $$

    Delicious! Great service…read more Very clean I wish we would of bought one cake slice to Go Breakfast

    I have been a loyal customer of this cake shop for the past three years, which is why I feel it's…read moreimportant to share some honest feedback. One of the biggest issues I've noticed is the inconsistency in portion sizes. For example, cake slices are often cut noticeably different sizes from one visit to the next. When customers are paying around $8 per slice, there should be consistency so everyone receives the same value. Investing in a cake slicer or portioning guide could help solve this issue. I also recently ordered a 6-inch birthday cake for my daughter, and when I received it, it appeared to be barely 5 inches. To the owner's credit, they did reach out to me, acknowledged the issue, and provided a gift card to make things right, which I genuinely appreciated. Good customer service means a lot, and I want to recognize them for addressing my concern. Unfortunately, the replacement cake I ended up purchasing was disappointing. Nobody in my family was particularly happy with it, and the quality just wasn't what we've come to expect. Over the last year especially, it seems like the quality and freshness of the cakes have become inconsistent. Sometimes they're excellent, and other times they taste stale or simply aren't very good. Customer service can also be hit or miss. I've had some positive interactions, but there have also been times when the service felt less than welcoming. I am not writing this review to tear down a local business. In fact, I continue to support them because I know what they're capable of when they're at their best. However, consistency is important. Consistent cake sizes, consistent quality, and consistent customer service would go a long way toward improving the overall experience. I hope this feedback is taken constructively because I'd love to see the shop return to the level of quality that made me a regular customer in the first place.

    Photos
    Front counter
    Front counter
    Curry chicken salad
    Curry chicken salad
    Hot chocolate

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    Hot chocolate

    Jersey Mike's Subs - hotdogs - Updated August 2026

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