This was our second time dining in at a Chick-fil-A (first time at this location), and once again, it was so much better than the drive through experience! Service at the counter was efficient and quick, and all the staff was friendly. The interior decor is so much nicer than your typical fast food restaurants, and the materials used help to create a more hushed environment than the typical plastic surfaces. I went with the spicy deluxe -- a spicy chicken sandwich, with pepper jack cheese, lettuce, and tomato (and the little pickles). In my opinion, this is far superior to a just piece of chicken slapped between two plain buns. The coating on the chicken was good and crispy, and it had a nice mild spice to it (I added Sweet & Spicy Sriracha sauce to it, though). I thought the standard waffle fries could have used a few more seconds in the fryer, but they were just crisp enough, with good potato flavor; so I won't mark down for those. Will definitely stop here again! read more

Chick-fil-a, I get it. Okay it's a hot chicken sandwich with some side dishes. Like a thousand other places but they have great ads. I love the cow with a paint brush. Now on to lunch: Del. chicken sandwich, mac & cheese, side salad, grilled chickenn and grilled nuggies. Okay first off, no sauce on the sandwiches make them very dry. Paddy on the deluxe was not a good shape for the bun. It hung over on one side and 1/3 of bun just had dry space. The Mac&cheese was baked but lacked the creamy ness of homemade. Kinda powdery. The salad was the best thing on the place. The service was great. We had a waitress ask us 3 times if we wanted anything. Great people. read more

Chick-fil-A - The place. - Fast Food Near Me - Salem, Oregon

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The oil needs to be changed and they must be buying discounted chicken..it's not the same, it's tough the coating is different...so sad this has been my go to for breakfast for many many years having moved to the south for 10' years ughhh read more

Love the chicken but.....my only complaint is how small the nuggets are, they should be twice the size they are for what they charge.

This was really good! After my interview and a day of exploring Salem, we decided to eat out. The sandwich and fries were delicious, service was good, ice cream was fresh, cookie was good-very good overall! The Chic-Fil-A sauce is honey mustard-y....not bad, but not my first choice. In short, good. read more

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Stopped for lunch on our way to Eugene, OR. Used the drive thru. Employees were friendly and helpful. Ordered the chicken wrap with avocado ranch dressing. Ingredients were fresh and delicious! Very happy with this location. Parking lot was clean and they even have a garbage available outside for trash. Highly recommend. read more

Just overall an amazing store!! Customer service 10/10 very kind workers & helpful. Shoutout to the owner for putting a kid friendly play area. My toddler would not want to leave. Fresh hot & quick food, we'll always be back. read more

Always good service here and the food is consistently good. The people that work here really seem to be proud of their workplace and they definitely keep the place spotless. I also appreciate that there are healthier grilled options offered at Chick-fil-a. read more

First time through this new South Salem Chick-fil-A location. It has been open about three weekWe used the drive-thru, and although the line was long, service was fast (Thank You, Grace, great job), so the line kept moving. We received our food in about seven minutes, and it was fresh, hot, and delicious. The car ordered CFA Sandwiches ($5.75 each), CFA Deluxe Sandwiches with Pepper Jack Cheese ($6.75 each) and several Mac & Cheeses ($4.49 each). There was no charge for the CFA sauces, which is kinda like honey mustard, and very good. I was very pleased with my entire experience, and expect to be returning this Chick-Gil-A many times in the coming year. It is a Great Addition to the South Salem food scene. Five well-earned Stars. read more

Chick-fil-A - Chick-fil-A - South Salem. Great building, design, landscaping, traffic handling. - Fast Food Near Me - Salem, Oregon

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Order: Chicken Breakfast Burrito w/ hash browns and water Pros: Its opening day and things moved along pretty quickly. Everyone was super nervous but the workers did really well. There were no major issues with my food and the wait was not long. BTW the new insulated cups are interesting lol. Cons: Hash browns were slightly cold. But other than that, nothing major. read more

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Breakfast stop. Good food Decent service. Restaurant was clean and bright. Overall good experience. One star off because the food took quite awhile to arrive. It seemed slow considering the place only had two other customers and the drive through was not at all busy. read more

The employees are always super friendly. Food is always correct. They're usually very accommodating as well.

This was our first time trying Chick Fila and we could not have been more disappointed. The food is just awful. Tasteless and cold and NOTHING like it is advertised. We ordered 2 sandwiches (not meals), 2 small French fries and a childrens meal and it came to just under $30. Definitely NOT worth the money or the line we waited in for almost 30 minutes. This was our first and last time. read more

The food isn't as good as what everybody says. I don't get it. The service was great. The customers were very there and so were the employees the restaurant was clean. read more

The food here is great I've only ever minor problems like wrong flavor sandwich or forgot sauce or something. The service is pretty good to and food comes out fast. Most of the employees seem genuine and they of course almost always say my pleasure. During Christmas the ambiance was way nicer but normally it's just basic nothing special but still a very nice chick fil a. Would recommend going here. read more

Tasteless and the texture of wet cotton. Not sure how this chain is still open. What is the appeal.

We recently stopped here after our soccer game earlier that day. We decided to call ahead to give them the heads-up that we had about 25 hungry girls. They said no problem. They would be ready. We got there, and they were all organized and ready to tackle a big order. The staff was friendly, patient, and professional. The Churchill girls soccer would like to thank all the staff that worked that night. read more

Wow, never been to a chick fil a that is less organized! Also never had a wait time like the one here - and it wasn't bc of a ton of cars- just poor service. The girl taking money was so sweet and kind and the manager stood behind her looking completely incompetent. Skip this one and go to Kaiser! read more

My sister went through the drive through tonight and her order came to $9.87. When she went to hand the girl a $10 bill, the girl immediately had an attitude and asked if she had any other form of payment other than cash?! When my sister answered no, she rolled her eyes and accepted the cash! So I guess they don't want you to pay with cash! At least they got the order right this time read more

They were super busy but still made our food and experience absolutely amazing! The food is so tasty and juicy. I got the spicy chicken sandwich with extra pickles and they gave me the EXTRA pickles :) And everyone here is so friendly! Environment is clean too Chick fil A is never a fail in our books! read more

It's simply delicious as always, amazing treat and when you're hungry it's so filling so clean. They are so prompt. I need to say every employee is polite but most of all the black person tell you the chicken is delicious. read more

We are Oregon transplants. Having moved from the Deep South where there's Chick-fil-A abundant, I was not impressed by this location. The cashier wasn't friendly and at times spoke condescendingly to my wife. There weren't any clean tables available so we took a dirty one. The food arrived accurately in an ideal timeframe. The chicken sandwich was less a filet and more two pieces of white meat chicken oddly conjoined with fat, skin or some other undesirable "extra". This wasn't an anomaly as we had two other sandwiches at the table which were also mis-butchered filets. The soda tasted as though the flavoring box was low or out. This location would most assuredly sink among peers in the south. In fact, I'd drive to a neighboring location over this one if that were an option here. If you've never frequented a Chick-fil-A, this one shouldn't be your first in my opinion. read more

I don't understand the hype. I ordered a grilled chicken sandwich. The bun was dry and soggy. It doesn't taste like real chicken. There's nothing on it but they give you a packet of sauce of your choice, to put on yourself. And unfortunately, I was given a sauce I didn't order but the line would be too long to get it cleared up. I have no reason to return. read more

I have eaten at Chick-fil-A all over the country. Love the sandwich and the food is very consistent.

Me and my husband were on a road trip when we stopped to get breakfast at this chick-fil-A. There was a staff member in the men's bathroom on his phone for over 30 minutes just watching cartoons. we ended up leaving to to use the bathroom at Starbucks. The workers name was Carols and he did not wash his hands after being in the bathroom for over 30 minutes just sitting on the toilet. We notified the other workers and they did nothing. I will be contacting corporate and letting them know how unprofessional they are at this location. read more

I went through the drive-thru in a green car. Unfortunately, I didn't find out until I got home that I had been given the bag labeled, "Gordon," in a white car. I had, apparently, placed too much trust in their fool-proof system. When I called the store to arrange to return for the correct order, I was connected instead to a phone tree, where I eventually was offered the opportunity to "send a report to the store," which I declined. Everyone was very nice, but I just wanted to get what I ordered. Given all the positive reviews of the business, I had such high hopes. read more

Horrible service waiting 15mins with 15 people working the from area 3 people ordered ahead of me wonder if they're R who knows would NEVER recommend this location. They looked at my receipt and still made me wait read more

Chick-fil-A - Horrible - Fast Food Near Me - Salem, Oregon

Excellent food as usual from Chick-fil-A. The standout here is the staff... very friendly and professional especially Lindsey and Miss Kathy. Miss Kathy is super awesome, and a perfect representative of CfA. BTW, awesome chocolate chip cookies. read more

Good food, very attentive service. My only suggestion is they are a Chicken place, so disappointed they don't have Chicken and Waffles on the menu ‍ Come on guys really? Get some Chicken and Waffles going. read more

Stopped here for breakfast on our way back from Portland earlier today 7/15 and I have to admit that this was one of the best experiences I have ever had at a Chick-Fil-A out of the many times I have been. The costumer service and kindness as we arrived were above and beyond. The restaurant was clean, organized and the employees seemed happy to be there. There were other costumers there and it appeared that this was a community gathering spot and others felt welcomed too. As for the food itself, it was just what was needed for a long road trip. Absolutely recommend this spot! read more

It is a very good food and drinks because it taste very very yummy and they are very nice yummy yummy

Great food and the employees are SO FRIENDLY! The original Chick sand is always a hit and ya gotta try the frosted lemonade!! Heaven!!

Tried 4 different times to like this location but sadly it wasn't a typical Chick-fil-a. This Oregon nice location is the slowest one of the 4 I've visited in Oregon. The tea is AWFUL, I cannot stress enough how bad it is. I'm not sure if the franchise pays to have the training teams come in, if they did they didn't pay enough. Food is about where it should be. Time it takes is twice as long as Keizer regardless of time of day or volume in the drive thru. If you want to try Chick-fil-a in the Salem area, go to Keizer. That location is exactly what you want from this brand. read more

my order was miss items and wrong, I called customer service...... they said thank you for your feedback and that's it. I asked about my missing items and incorrect and they said I would get an email..... which I have not received. No offer to fix it or even pick up missing items ;( weird. read more

best chick fil a experience ever. staci was at the register and was super kind which made us feel very welcomed into the store. i redeemed a free sandwich from the app and she thanked me for being a member. food was good as always. read more

Would give 0 stars if possible. Employees don't know what they're doing. Everyone stands around with a blank look on their face. Can't remember anyone's order. We waited in the drive thru for 30 minutes until we finally asked for a refund. Even that was a hassle for them. Couldn't find our order so they were having trouble refunding us. Employees need more training, managers need to do better. read more

Amazing guest service. I eat here all the time. The team is always kind and goes above and beyond to help people. Once I saw one of the team member take the time to check their trash because a customer had lost their phone and said he thought it could be in the trash. The managers are also great! I've seen them keep their cool even when dealing with really rude people. All around a great place to get a bite. Very cozy and warm atmosphere. read more

First time to a Chick Fil A - I was unimpressed. I'm giving them 3 stars because the woman at the drive thru was very helpful and pleasant. I find it grossly inefficient for workers to be standing outside taking and delivering orders. It's a waste of human effort. I waited in line 15 minutes (3 cars back) to place my order then another 15 minutes to get my sandwich. Which was delivered to my car, the only problem was there were 3 cars ahead of me so I couldn't get out. The line did not move quick enough and I ended up waiting about 5 minutes to pull out. I guess the cars in front of me were ordering for large groups? NOT. At any rate by the time I got home my grilled chicken sandwich was luke warm. The tomatoes on the sandwich were not ripe so I threw them out. The bun was a bit dry. They gave me 2 packets of honey mustard dressing which I promptly dumped in the trash as there were way too many words on the label that I could not pronounce (ie chemicals). Added my own mayo and a couple of pickles. The chicken breast was moist albeit tasteless. Sorry Chick Fil A - you did not earn my business for a future return. read more

management is horrible and very rude, they ignored our order and when we finally got our food it was cold.

My husband grew up in the south and loves eating at chick-fil-a when we have the opportunity. We have the app and saw that they were making an effort to recognize Veterans on Veterans Day. We went to the Salem location to order a treat, only to be told the owners had opted out of participating. We don't ever expect to receive discounts and such but to be told this location opted out of a larger program to show our Veterans a little extra appreciation today was pretty disappointing. read more