Almost melted cheese, measured at 90 Fahrenheit, hard beans, and not even an actual scoop of beans. Thanks Mr. Manager for training your employees this way. read more

Taco Bell - Fast Food Near Me - Salem, Oregon

Ordered online, got to the place, and it has a really, really bad smell to it. Something I cannot comprehend. I wanted to add something to my order but was not able to get any help from anyone, so I left without it. Food was ready when I got there, so that's a plus, but overall, my experience could have definitely gone better. read more

I haven't been to Taco Bell in 20 years but the service I just received at the Commercial St., Salem, OR location was fantastic the girl working the window couldn't have done a better job 12:26 AM thank you! read more

I have been coming to this busy Taco Bell, #023450, on a regular basis since it opened in 2007, and I cannot remember any time in those 18-plus-years I was unhappy with the food or the service at this South Salem location. Since the pandemic, I do virtually all my ordering through the App (which I highly recommend, Taco Bell has a great rewards program), and receive my order at the drive-thru. I always receive a cheery greeting, both at the menu board and at the window. The Staff is courteous, efficient and responsive, and I find the food always fresh and affordable, and depending on the time of day, the line is not too long, and it moves fast. I don't always agree with Taco Bell's menu changes (so long, Chilito, I miss you) and some items have been downsized (remember when Pintos-n-Cheese were large enough to be lunch?), but there always seems to be something new on the menu. Affordable innovation is Taco Bell's strong suit. For what it is, hot speedy affordable consistent fast food, I award Five-well-deserved-Stars. Yo Quiero Taco Bell! read more

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Not surprised, just disappointed. Prices are up, quality has gone down. The meat doesn't taste like meat (I wouldn't be surprised to find out it's mostly tofu crumble or something). But worst of all, your food comes out looking stepped on. I gave this place another chance since it's the closest and I forget how terrible Taco Bell has become since I was a teenager. At least they seem to have fixed the problem with the food coming out cold. read more

Taco Bell - Mexican pizza with extra tomatoes - Fast Food Near Me - Salem, Oregon

I ordered 2 chicken quesadillas and those are already pretty pricey. THERES NO CHICKEN. Terrible terrible service. This is not the first time they've messed up my order. If I could give 0 stars I would read more

My order I received from you guys through DoorDash was so fire, whoever was in the kitchen just now need it ate from the back. Thanks

worst ever, geez! First of all, got my order completely wrong. Went back immediately, tried to show them order was wrong, the guy at drive thru said he wasn't allowed to take the order back on any level , to look at it, throw it away, nothing. Okay? Then proceeded to tell me ,and mind you. it had been approx 2mins since I received my order, I had my receipt, that they couldn't replace orders just because i didn't like it. IT WAS THE WRONG ORDER COMPLETELY. On top of not giving me the right order, there no napkins, no straw, and no sauces even though I paid extra. read more

I could win the lottery, get kidnapped by aliens, eaten by a shark, even crap diamonds and would be less surprised than if Taco Bell ever put the damn sour cream on my Mexican Pizza that I always ask for, always pay for, and never get. Doesn't matter the location. They have all conspired against me to make my dreams of the perfect Mexican Pizza out of reach. read more

this place sucks!!! today June 4th they gave me my food with 2 pieces of chicken the tacos are only filled with lettuce and cheese, but they don't give you any meat at all!!! read more

Severely short staffed right now, expect a good 30min to 1hr wait time. We also had an incorrect order, and a 1hr wait time the night before, called the supervisor to have it fixed, and to their credit, they did, but I did have to have the order done twice, cause they got it half right the first time. Only thing I can say right now, be patient, go somewhere else if you want it fast, cause they got like four people running around trying to keep up with all of it. Feel kinda bad for them, people shouldn't be that stressed trying to keep up that kinda workload, and people shouldn't have to wait an hour for fast food. read more

Excellent morning crew, always greeted with a smile. I love coming through early because it's the best time to get lunch food. This is definitely my favorite Taco Bell. My only complaint is times I don't receive napkins or sauce, but that's not happened in a while which was late night. Regardless, no place is perfect, but I can tell this stores turned around and I've had excellent customer service. I also appreciate the diversity, I feel like there's a unique group of people. You guys do a great job. Fresh food, and it's hot. read more

My pickup orders from here have been fine, the apps easy and convenient to use and helps speed up things by the time you get there.

This keeps popping up - don't eat here - it all tastes the same- desperate late night- I get it but it was never good

Don't order the Chicken Wings All of them were the winglets and not the drumstick. Not much meat for $6. read more

We ordered 2 large drinks ($4.58) and 1 mini chicken quesadilla ($1.00) for a total of $5.58. The total on the cash register came to $7.58. My husband gave the cashier a $50 bill. I questioned the total and the cashier looked at me with a dumbfounded look on her face. I asked her for our money back that I wanted her to rearing the order. She said she had to get the managers approval. When the manager came along I said we would like to cancel our order and would like our $50 bill back. She said there was no $50 bill after she had just looked at it under the drawer. So I said loudly GIVE US OUR $50 BILL BACK. Finally she took it out of the drawer and held it in her hand to which I grabbed it and we left the store. NEVER, NEVER WILL WE GO BACK TO THIS TACO BELL. read more

Really wish giving half a star was possible. Stale taco shells, half full soda out the drive thru window and no sour cream. Really disappointing location with management problems read more

Taco Bell at 5795 Commercial Street S E in Salem was good at one time. The last four times I have been there and gotten tacos, When I arrived at home and took them out of the package, the shells are all broken. One time they had little meat on them and the Shells were only Half full o Greens. Extremely Poor Service. I gave two stars, Shouldn't have given any Stars. read more

Not only does this taco bell have the longest wait times in the drive through consistently but their staff in general treat you like they hate you or their job. Not sure which one. We order some nacho fries tonight and they did not give us the cheese which is okay because stuff happens. We kindly made the 5 minuet drive back because my husband had his heart set on them with cheese and the girl at the window was extremely rude and we even paid for an extra side of sauce. When she gave us the cheese it looked like it was half eaten so I asked if we could get an actual side and her response was "that's what we give, my manager was the one who did it so...." I responded by "that's cool, may I speak with your manager" He kindly came to the window and gave us an actual side which was appreciative but are you kidding me!!!! You forgot to give it to us in the first place and we were even nice about it all. This location needs some serious help and attitude adjustments. Thank goodness they do not work at my restaurant. That was shameful customer service. read more

Taco Bell - Fast Food Near Me - Salem, Oregon

This is the closest Taco Bell to us, so it's the one we normally go to. It always takes at least 20 min. It's the slowest one I have ever gone to and they never get our order right. We always just order stuff off the menu, no special orders. But food is always missing that we pay for. I think once out of the past 10 times have they gotten the order correct. Don't go there unless you have at least 15-30 min to wait for your food and I'm not exaggerating when I say 30 min. It's happened regularly. read more

How are you gonna sell 3 crunchy taco supremes and have zero napkins??!! Really, this location can't seem to get their shit together! Bad experience every f ing time. Maybe this location needs a new manager. The one there now looks haggard read more

This location really struggles to get your order right. Advice - always check the bag before you leave the drive through, because there are probably items missing. read more

This is the single worst Taco Bell I have ever been too. I drive 3 miles to another one down the road because they can never get your order correct. The last 3 times it has been wrong and I wait at the drive in until I count all the items. Management must suck read more

This is the slowest taco Bell in Salem. Don't come here at night if you're looking for a quick bite on your way home. The car in front of me has been sitting at the window for 20 minutes and hasn't paid yet. read more

For whatever reason this location does not know how to make food properly, 99% of the time we have to have them remake at least one item from our order, it doesn't matter if we customize the item or not, they can't even properly make a crunchy taco supreme (not just once or twice but almost every time). They are constantly under staffed, they close the lobby early, they tell walk-in customers to use the kiosks because they don't have anyone to work the counter, they are slow. (I know a few people that have applied for jobs there and never heard anything back so I don't know if it's laziness on the management's part or what.) We've been directed to use the kiosks and then had customers walk-in after us and get served first. This location is horrible and no one that works there cares about customer service. read more

This is the 3rd time this has happened to me at this location. Is it that hard to leave off the tomatoes? Lol read more

Taco Bell - Nachos Supreme - Fast Food Near Me - Salem, Oregon

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The cashier, I believe his name was Dawson, is amazing! He has great customer service!! He literally was solving all of the issues going on during a rush and ringing new custom up! When they forgot a couple of our items he stepped in right away and made the item real quick and was amazing! read more

I ordered water and when my husband brought the ticket and cup I noticed they charged for my drink. So he goes up to the counter and the "new" cashier says I can't refund your money because there was NO manager. I said that is not right as it was 12:00-lunch time. So he asked the guy to totally cancel our order, again he said there is no manager. We walked out and was headed to the bank to dispute the charge but hubby says he paid cash. So back we go. Low and behold the manager was there, all in less than 3 minutes. Needless to say the manager refunded our money. We will not be going back to this Taco Bell ever. This is the quality of help they hire. Basically you get what you hire--incompetent help. read more

This has to be the worst Taco Bell in Salem, unfortunately I live the closest to it, so I keep going back thinking maybe it will be better this time. And no it never is! Today I got the nacho box, I ordered it online and still had to wait like 10 mins. Which would be fine if the food was worth it, but then to get my nacho box home and there's a ton of chips with barely anything on them. It's more like a $5 chip box. Anyway I've gotten the same thing at the Taco Bell further up Commercial St. and they were great both times and you could actually taste meat and Cheese on them! Moral of the story go to the Taco Bell at Commercial and Madrona over this one if you want better food. read more

Woohoo As good as it gets! Man oh Man I have read the other reviews on here I am just astonished. I have only been to this location like once a week for the past year and a half during lunch hour. Maybe once or twice in the evening. The Manager in the day time Karley keeps a very tight ship. with that being said I have always gotten the Right food, Hot as expected in a clean environment, with friendly employees who are more than willing to help someone out (the beginning of last year I had crutches). Anyway Today I went in this morning at about 11am and I don't know why maybe it was just the friendly atmosphere, cleanliness, speed & accuracy but my experience today & my order was the best it has ever been, really Great, Hot & Fresh. I would personally like to give a very big Thank you to the crew and let them know I will definitely see them next week. read more

I order a few loaded griller and loaded isn't the right word to describe what I got. The guy was friendly though. read more

Taco Bell - The contents of a "loaded" chipotle chicken griller. Does that look like 14 grams of protein to you? - Fast Food Near Me - Salem, Oregon

I've never ordered fast food and had the workers deliberately try to fuck the orders up. All of these pictures are from separate orders in separate cars, all behind each other around 15 minutes before closing tonight. They messed up every single item on all of mine and my friends orders. They didn't know we were together, and there was still even someone behind me, I'm going to guess their order was fucked up too. Our food was cold, not cooked, smothered in sour cream, and just missing ingredients that are literally in the name of the food. I understand we went through the drive thru right before closing and I wouldn't be leaving a review if their attitudes were the only thing wrong with this visit cuz I don't like customers right before closing either but there's just so much more wrong. There's no guacamole on the seven layer burrito, but they did manage to add tomatoes and onions which they asked for none of. They must've just been too lazy/ stupid to 1) tell us they are out of potatoes, it's 10-15 min from closing we would understand, or 2) cook some more damn potatoes? There's no way the workers did not do this on purpose and it's really annoying to buy food and not even be able to eat it because it's so revolting. Of course none of us got a receipt and most paid in cash, but we're still going to go back and get refunded/whatever. Don't really want another one made though read more

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So sad to say I used to love tacobell up until yesterday when I gotten really sick from eating it now I can barely stand the thought of eating tacobell again. Please be more sanitary when making customers food cause I can't imagine if my nieces and nephews would of ate that. First time getting sick from eating from company and never had this problem till now from this exact location. What a shame read more

Would not recommend anyone to come here unless you have at least an hour of your time to wait for food. I would be okay with the wait if I was a a sit down place with 5 stars. But this is Taco Bell a fast food restaurant that is taking as long as a sit down place. The food is made wrong half the time I order and not wanting to wait another 20 minutes for 1 item to be fixed I just leave with my wrong order. read more

25+ minute wait in drive thru. Terrible service and terrible manager. They would rather service the people inside than the people wasting gas waiting in their cars for fast service. Their service logic is very skewed. read more

Sadly disappointed with this location again! My order was wrong, and what I got wasn't even put together correctly. Wish I would have gone down the street a bit to muchos gracias. They didn't even offer a refund, or to get me the correct food when I went back through. read more

usually at this Taco Bell I can get three orders for one car, but tonight these two girls would not let us insisting we would have to pull around again. There was no car behind us. We tried to find a way around it and they stopped responding. We decided to leave and go to another place. As we were leaving the drive thru, the cashier at the drive thru window decided to me a smart-alec and wave at our car. The girls on this shift, (we know there were multiple girls because we heard both voices on the drive thru speaker) were very rude. read more

I just like to put it out there that the lobby is not supposed to be closed intel 10 o'clock at night Sunday- Thursday and then Friday and Saturday are supposed to be closed by 11pm. Last night I went to go into the lobby and order food at 8:10pm they had the doors locked there were employees in the store they had seen me and looked away and refused to let me in. Not to mention but with there drive thru line I waited in line for 23 mins without moving no more then a car length up and once I finally got my food they messed up on both burritos and everything was cold and they charged me 8 dollars for 2 of the dollars frito burritos also. For the last week now the south Salem Tacobell has been closing there lobby 2-3 hours early before what there supposed to close. I give ZERO STARS this is sad we come to your store as customers to have our order taken. And we get refused and once we're finally able to order the food is gross. And the customer service is very bad.. read more

Horrible customer service, watermelon freeze machine never works. Very slow drive through, don't recommend going here any time of the day. :) read more

I don't know if it was the two new guys working or what, but they went from 0 to 100! I managed a Taco Bell in Arizona, and in all the time I worked there, we never made burritos and cheezy gordita crunches that perfectly! I mean it! They looked like the pictures and were perfect. I think they hired new people, because they went from horrible to ridiculously amazing! I visited around 9PM on 1/22. read more