I wanted to share with you a really great story from today that relates to this location. My company was using the catering service and we under-ordered, I'm not sure how that happened. It was our fault. When Destiny arrived, we discovered the problem and shared the issue with her, and she immediately got to work, calling the store and having them work on a much larger order to fill our needs, and she was incredibly patient not defensive. She knew we had made a mistake didn't take it personally and was so kind, and it really brought peace to all of us. I then followed her to the store where she already had them working on the fix and the whole team was really dived in and were very patient even though we had certainly put them under a lot of pressure. The people at the store who were helping with this order were Jason, Jeremiah, and Destiny herself. I just can't even tell you what a blessing it was to us how fast they moved and we were able to actually deliver the corrected order within three minutes of our agenda lunchtime, which was really remarkable. I had quite a bit of pressure today because of this and your team was like a shining light! The food was outstanding as usual, and the service was next level. read more

Had big hero I shared with my wife with a coupon I got in the mail right down the street from where we live; First time eat/ordered from here; Maybe I go out to dinner/lunch/breakfast 10 times a year tops; beef etc was good, pickup & price was good; your bread is worse than Subways; soft spongy; the most fundamental thing about a good sandwich is the bread yours is the worst I ever had except Subways; may at least toast it a little, our better yet make your own bread; I gave mine to my dog & he didn't like it . Next regional sales MEETING show my email. Oh! Yes I am a Ny Italian yankee that has been in Jax for 21 years. read more

I am a fan of Jersey Mike's and since I travel a lot for business, I find that the locations do have a consistency to the quality. Today I stopped by this location to pick up a "catering order." Basically, it is four giant subs in a box. The only thing that I do not like is that it costs $60.00. If you do the math, there is no way any four subs will add up to $60.00. Lesson learned, from now on I will just order four giant subs. But, as a whole, Jersey Mike's is head and shoulders above the other well known national sub chains. They make an admirable sub and you will find consistency throughout this national chain. read more

Jersey Mike's Subs - Sandwiches Near Me - Jacksonville, Florida

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Why I passed Jersey Mike's so many times and never thought to come in is a mystery to me. I knew that I wanted a sub and at first I was OMW to Publix until I remembered that Jersey Mikes wasn't far and someone told me to. We opted for the Big Kahuna and we were not disappointed! It's loaded with cheese, steak, peppers and onions but I had to add some mushroom. I thought it would be similar to Subways "Philly" but once I saw them put the steak and peppers on the grill I knew it would be better. Their ingredients are fresh, their customer service is great and I'll definitely be back when I'm in the mood for a quick sub! read more

Jersey Mike's Subs - The Big Kahuna Cheesesteak Giant Hot Sub* - Sandwiches Near Me - Jacksonville, Florida

Great spot, clean dining area, nice workers. Nothing to write home about, but it's a great place to grab a sandwich. They make the cheesesteak fresh and it's a lot better than most places in Jax that offer up cheesesteaks! I didn't sit and eat, just grabbed to-go, but everyone was friendly and the place was clean. read more

Prompt and courteous service. Delicious food and affordable price. Good variety. Recommend it

I have to say that this is my favorite sub place in the city. The meats are better than any other in town. They are fast at making you sub right in front of you, a wide assortment of toppings to top of the sub of your choice. My favorite two are the Italian, Mike's way and the Cheese Steak. Both hot and cold subs are offered. Another good reason to go is their rewards points club. You get points for every purchase that are redemable for free subs. Whenever I crave a sub you can find me at Jersey Mikes. Yum read more

After reading so many great reviews, I wanted to give this place a try. So, I ordered a few sandwiches for take-out. The sandwiches were okay and a little cold. read more

Jersey Mike's Subs - Sandwiches Near Me - Jacksonville, Florida

The hunt for a good sub can sometimes be difficult, but Jersey Mikes doesn't disappoint. My biggest issue with subs are sogginess, meat scarcity, freshness, and bread texture. Jersey Mikes checks all of these boxes for me. Their sandwiches are a great texture (not mushy like firehouse), have an abundance of meat (unlike sub way), and are really fresh. I also like that the subs come in a mini size for those days when you want more of a snack or lite lunch. I think it would be great if they served French fries- would distinguish them a bit from the other sub franchises (plus, who doesn't like fries with deli?) read more

Cam is the Man! Awesome subs! Order a #99 if you like spicy!!!! Customer service is exceptional! Customers out the front door and Cam the manager is pumping subs out like machine gun fire. Amazing service here!!! read more

Jersey Mike's Subs - Sandwiches Near Me - Jacksonville, Florida

I love this place so much!!! My husband and I always get the big kahuna and they call it 99....That's included steak, cheese, lettuce, tomato, chipotle mayo, mushroom, pickled pepper, jalapeño. The sub is always hot and the cheese is melted to perfection, the combination of jalapeño and pickled pepper is soooo good! Must try for sure! I haven't tried the other subs on the menu but all the times I went there it never disappointed me. Plus they have shore point if you rack up enough you get a free sub :D who doesn't love free sub. read more

Jersey Mike's Subs - The 99 - Sandwiches Near Me - Jacksonville, Florida

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I was in the area and if there's a Jersey Mike's I'm stopping. I always get the same sub the Italian, Mike's way no tomatoes. Sometimes I even get a whole one and have it for dinner too. Now Mike's is the closest to a real New Jersey Sub to me. read more

Jersey Mike's Subs - Sandwiches Near Me - Jacksonville, Florida

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I went in to order and I was disappointed there is this lady Heather I think she is the manager there very rude to her employees and had an attitude when I go there and I see she is there I opt to go get a pizza at Little Caesar at least they are friendly enough but when Mr. Chris is there it is a very comfortable environment to be it I say Ms. Heather should not be in this location she really gives a very bad image to the place read more

Poor service. They don't understand that online orders are supposed to be ready when they tell the customer their time to pick up the order. They don't start the order until after you show. Not good. Other considerations was that it was a Sunday morning with no one in line. And they don't start the order until after you show up. Didn't get the order. Had to get refunded. read more

Very friendly staff particularly Denise.At the time you place your order by phone and to the time you pick it up Denise makes you feel special as if you have been long time friends. If I was a business owner I would do whatever I had to to do to make sure I would never lose such a valuable employee. Juan read more

This is the best Jersey Mike's by far. Cam the manager is amazing and he knows exactly how I like my sub. The staff is amazing as well. They always greet you with a smiling face and cheerful manner. Katie read more

Stopped in today. Met Chris he was super friendly, polite and had great energy. Great food too. Super quick service.

This was my first time at a Jersey Mike's, I haven't even tried the sandwich yet but I can promise that if you walk in and Chris is working you will have a positive experience! He was friendly and inviting and even on a lunch rush he gave each individual a personal moment. His positive attitude made my quick trip to grab lunch enjoyable. He even made a point to give me a coupon to want to come back. If he isn't management he should be! read more

What a great lunch break! My co workers and i came in today and got a Buffalo Philly, the Big kahuna Philly, and the Jersey club! The sandwich's were very filling and tasty! The service was fast and the staff was friendly. I even mentioned I would love a fresh chocolate chip cookie and the gentleman behind the counter said they had some freshly baked ones and went and packaged them for us! We also had the sweet tea(Which I am VERY particular about), and it was great! We will return, thanks! read more

Love this location. They are always friendly regardless of a dine in or to go order. Our office orders from them on a regular basis.

My favorite place for roast beef, they make in store and it is almost always perfect. The last 3 roast beef subs I got there the roast beef was overdone for my taste, there was almost no red and I think the new manager up there is having it cooked to their taste. I like mine bloody the way RB should be but I do understand some folks like theirs well done so why don't you guys have 2 RB'S one nice and rare and another for the folks that like that well done abuse to RB. read more

Unfortunely, the sandwich I got was so bad. It was swimming in mayo making the bread soggy. There was no cheese on it and 1 slice of tomato. I tried to eat it but just couldn't, so it went in garbage. I will say the 2 employees were very nice. read more

This location is literally 2 min from my house. Customer service was on point and I love how they have a "tip share" system in place for their employees. I had the Italian sub done "Mike's Way" with salt, pepper, vinegar, and oil. To be honest....once you've been to a NY style sandwich shop...you've been to them all. Nothing spectacular here...but it's a solid sandwich spot with lots of good options. read more

Love this place. Great staff and food. Cam Is the best.

I have been going to this Jersey Mikes for the last few months. Customer service is great and the employees are always very friendly. I am a huge fan of their subs(mainly the turkey club mmmm). This is my go to spot usually 3/5 days im working. I usually call in my sub and they already know who it is and what i want!lol. Shout out to Cam and sierra for always taking care of me up there. You guys are awesome. read more

I Love this place! The entire team works extremely hard and fast to keep every customer that walks in the door happy. I use this location for catering and day to day lunch. I highly recommend them for both! read more

I have been eating Jersey mikes for a long time. From Oregon to Florida. I feel as though lately the locations have gotten extremely skimpy with the meat. I always get the large, which is $14... and Usually have to ask for extra meat ( which i am willing to pay for). However lately when I ask for extra meat, i feel i am not getting it. And when I speak up, i get the employee arguing with me. Really jersey mikes.. there is so many other sandwich shops I could choose, you would think you would want to improve on guest perception of value. From now on I will go to Firehouse or Larrys. Even subway has better value than You at this point. read more

Great subs great size, good meat portions, guys who work there are great, good attention.

My Coworkers and I have been going to Jersey Mike's a few times a week for the last 2 years. The staff are very friendly with great positive attitudes. They even know our names and our order when we call. Thank you Cam, Garth, Sierra, Erica, Ian, and anyone else I may have missed for making our lunch time great read more

Jersey Mikes is quick, easy and taste great! This specific location is my favorite, they greet you when you walk in the door and they ALWAYS have such a positive attitude! Great atmosphere. Cam, Sierra, Tyler, Ian and Garth all work well as a team for excellent service. I will continue to return to Jersey Mikes just because they are so welcoming! read more

Sub time, what to get? Sierra will make it a good one!! Can't go wrong with any of the options- everything tastes great.

When I first started eating here I really enjoyed the subs. It is close to work and quick to pick up with a phone ahead order. Then a bit ago I group of us from work ordered and my sub got missed. When I called to tell them that I was told point blank that I was lying and all subs were placed in the bag. After a few minute conversation they relented and said that the next time I came in my sub would be free. Well a week later I gave it another go also with a few people from work. I ordered a simple philly and they loaded it "mikes way". I couldn't even eat it as when I unwrapped it, it was a big mussy mess. Dripping in vinegar I tossed it. I stopped ordering with everyone else for work for a while then a few weeks ago I relented and went back, another sub for the trash. This time I didn't even call, I gave up and have decided never to eat there again. My coworkers have not had the same issues as me and still continue to eat here but have learned not to ask me if I want anything. read more