The service and the food were amazing, I believe Kaitlyn made my sons sandwich exceptional he loved it. Will be coming back!

Erica and Joseph and Jesse Are the best And our sandwich was delicious Those 2 young people were great customers service was excellent read more

First off I do love me some Jersey Mikes lol.. it's always well made, always clean, and the service is always solid. And this particular branch is a real good space to grab a really solid sandwich. I got the #9 club supreme Mike's way with the hot relish, banana peppers, pickles and spicy mayo. It's such a solid place to grab a sandwich. read more

Jersey Mike's Subs - #9 Club Supreme - Fast Food Near Me - Hemet, California

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Really good come check this place out great staff and good service , everyone super friendly

Outstanding customer service! Very friendly and very efficient. Sandwiches were made well and plenty of meat and topping. Will return again! Establishment was extremely clean and plenty of seating read more

Clean establishment , fast service and friendly staff. No complaints. My sandwich always bussin!

Hi everyone Tonight we to have sandwiches & I was so scared because I have celiac disease & the lady & two guys were 100% cleaned everything to make my gluten free sandwich & it was SO GOOD I definitely will be back SOON & they were happy environment and clean as well read more

Jersey Mike's Subs - GLUTEN FREE sandwich - Fast Food Near Me - Hemet, California

Jersey mikes is my go- to !! Can never go wrong with a cold or hot sub !!! Service is great and very quick and the ambiance is always super clean ! read more

The food was great! And it always is. I always get the turkey provolone! The service was amazing!

love jersey Mikes. staff is always friendly and efficient. When I order online I never have to wait long to get my order.

Very clean and service is awesome! The workers were very kind and helped me with my order very quickly and respectfully. Would definitely come back here. read more

Amazing experience every time I come! Can't wait to try the tuna for the first time. I will keep racking up the points, to get more deliciousness! read more

Jersey Mike's Subs - Trying the the #10 Tuna Fish for the time. Always a great experience when I am here. Keep building up the points! - Fast Food Near Me - Hemet, California

Great food nice and fresh and great service really nice people and just overall had a great time.

Amazing food great service great staff 10/10 would come back. Clean place happy staff

Jersey Mikes is a great spot for lunch, I ordered Big Kahuna Chicken in restaurant and it took only about 10 minutes. Staff was friendly and environment was calm with some music in background. Big Kahuna was pricy at 19.25 but military discount brought price down a little bit. I loved the Spicy, sweet and savory Big Kahuna! read more

Jersey Mike's Subs - Big Kahuna Chicken sub is a nice combination of spicy and savory. - Fast Food Near Me - Hemet, California

The food was truly delicious! The service was amazing. Warm and friendly staff! The ambiance was delightful. A must try situation. I recommend them to everyone I know! read more

We are returned customers, but were disappointed during this last visit for being overcharged. My husband went to order, and I saw the deduction on my bank account. I messaged Jersey Mike's online. I will say that their fast response, communication, and rectifying their error restored my continued business. Just be aware and watch the charges before leaving the store.I edited my review and increased from two to four stars for their resolving the error. read more

Team does great sandwiches are solid and fresh and is friendly. I walkways let Mike have his way with my subs

My husband got the turkey and provolone which was a cold sandwich. It was good. I got the number 26. Chicken bacon ranch. Soggy. Tough chicken. Heated with lettuce and tomato. So wilted. Awful. Never again read more

Love the subs! Hot and cold. My favorite are the cold ones with the juice! Red wine vinegar and olive oil blend. The staff is always so friendly and the place is always clean :) read more

I just wanna take a second and say above and beyond service I just left. It is Wednesday the night before Thanksgiving about 10 minutes before closing time and I came in and tried to use my points to get a sandwich and there was having issues and the manager was so patient with me and help me fix the issue and just wanted to say thank you for your patience and your kindness and I used to go to the other Jersey Mike's down the street on Esplanade, but I will be coming to this one instead and again, thank you for being so patient right before closing time instead of being in a hurry to close and get rid of me happy Thanksgiving and thank you again read more

Service is good and the sandwiches are delicious. We live in Murrieta. Pollo loco near us have great service .

0- score. You are forced to pick a star on yelp. Fyi. The worse sandwich ever!!!! I will not go back. Check out the front door!!! How much dirt!!! And filth is on the ground. That's #1, #2... u have to tell the staff each particular item that you want on the sandwich. Dont say everything on the sandwich!!!!!!! You still Will be MISSING your condiments!!!tomatoes cost extra & so does lettuce!!!!!! What a joke this place is!!! Not to mention...... they will not give you a bag, nor a receipt, NOR oil & vinegar!!!! Unbelievable!!!!! Dont waste your TIME for HORRIBLE service nor your money for a horrible product!!! read more

Probably one of the better sandwich shops in town....a little "pricey" but worth it....the roast beef is the best in my opinion

I throughly enjoyed this jersey mikes location. When I walked in I was immediately greeted by the nicest employee ever that answered all of my most pressing concerns and questions. Her name was abby. She had the most delightful smile and was incredibly kind to me as she made my sandwich. 10/10 would go again because of the outstanding customer service and delicious sandwiches read more

Having a sandwich is not on the top of my list, but I will tell you I had a tuna on wheat 'Mike's way" with the dressing. So so delish!!!!! The two employees working were so professional and kind. And the restaurant was spotless. P.s. the restroom was super clean. Kudos to you guys. That's awesome!!! I love an establishment that has pride in the cleanliness of their business. read more

Ordered with the online app today l and my pick up time was 12:36. I arrived a couple minutes after 12:36 expecting to be in and out. My sandwich wasn't ready until 12:55. I waited there, standing in the lobby watching walk in customers walk in behind me, order, pay and walk out for almost 20 minutes before my online order was ready. I could have just walked in and ordered and been on my way. This defeats the purpose of using the app. Frustrated. read more

The service is usually pretty good and the sandwiches are excellent! Ingredients are always fresher than subway!

I've had Jersey mikes at this location for years and I noticed this time that the bread was dense and had no taste, and was so much thinner which made it have less toppings, and hardly any meat. read more

TLDR: The manager cussed me out in front of 4 kids on Mother's Day. How it happened: 5/7/22@5:30pm, placed online orders for pickup at 7:25pm. I showed up early--7:00pm--walking in, apologizing for being SO early, explaining that I know I'll have to wait, so no rush, etc. The employee tells me that my order was ALREADY done. (???) My "hot" sandwiches were just sitting there--ice cold and drying out. (Yum. Note to self--no ADVANCE orders.) Straightforward orders: chicken bacon ranch CHEESEsteaks, tomatoes on the side, add avocado and portobello mushrooms. For a place that pretty much has a whole lotta CHEESEsteaks on the menu...I am not sure how they managed to not only omit the lettuce on all of the sandwiches, but also.....the....CHEESE. (see pic.) Of course, since COVID, they tape up to-go orders like Fort Knox, so I did not see my sandwiches in the bag. I noticed there was no heat coming from the bag and there were no tomatoes on the side. Trying to avoid being a Karen, I just requested the tomatoes and thought I could just nuke the food when we got home. Drove all the way home-----8:00pm. Spread out my meal, got the family gathered to eat. NO lettuce. NO CHEESE. Called back to report the errors and asked if they could re-do our meal. The manager tells me I have to come allll the way back that night, bring back all of the food (to be thrown away!) and get my order re-done. I told her no, it's late, too far, my family needs to eat SOMETHING and we're not gonna waste food because it is CLEARLY their mistake. She denied me repeatedly, and finally, I asked to speak to the manager. The employee, "Ann", said she was the manager and put me on hold so that she could give me the number to corporate customer service. After about 10 minutes, she comes back and says, she will just re-do the order. I added MY OWN CHEESE, reheated all of the meat on the stove, chopped up MY OWN lettuce, added MY OWN ranch, and we ate. Yes--we are a determined people. :) Came back the next day, Mother's Day. I immediately asked for the manager, "Ann". Was told by the employee, who says her name was "Aaliyah" that, "Ann is not the manager. What do you want?" in the most abrupt way. I explained to "Aaliyah" the situation and showed her the pictures. She looked inside of a notebook and asked me what names I placed the orders under. I told her, she flipped to the last page with writing on it, looked for 2 seconds, closed the notebook and said, "I don't see your names." I told her, well, I can't explain that--I just shared my full conversation with "Ann", who told me to come in. She then went into "condescending lecture mode". (FYI nature fans: this is the tell-tale sign you are in a place where poor customer service is the standard. When the manager begrudgingly decides to lecture, blame, belittle or complain to the CUSTOMER when THEY do something wrong, instead of taking OWNERSHIP and LEADERSHIP and fixing their mistake with a smile. It usually starts off with, "Just so you know, next time..."). She starts telling me, "Just so you know, next time, I ain't gonna help you if your name is not in the book." I responded, "It seems like this is a conversation that you should have with Ann, and not me, the customer. I only know what I was told." She cut me off and loudly says, "Well, I'm telling YOU that it is our protocol to write your name down in the book! So next time, you should know I am not going to help you!" like I was a child. Again, I told her, "As I said, perhaps this is a procedure that you remind your staff of, but clearly, this has nothing to do with me, so I am not sure why you insist on lecturing me on it. However, since you are making a plan of what to do 'next time', I would like to suggest getting orders accurate in the first place, so that customers won't have to come back at all." She turns away on my last word, slams the notebook on the counter and YELLS at the top of her lungs, "I DON'T FU*KIN' HAVE TO GIVE YOU SHIT!!!" Yes, in front of God, the man in the moon, 4 kids, 4 other adult customers, 1 teenage customer and her subordinate employees (yes--this is what we model as being quality customer service for our staff--no wonder protocols are broken. Sadly, the other 2 employees were kind, respectful, accommodating and sweet as pie to every customer in there. Don't you hate when incompetent or unqualified people get promoted over those who TRULY earn/deserve it?). Anyway, Happy Sunday and Happy Mother's Day. She storms off to the back, angrily slamming stuff around and makes our food. I started recording at this point, to make sure she didn't spit on anything--which I was seriously afraid of. I did not respond because I just wanted to get our meals, console everybody, and leave ASAP. Frankly, witnessing that amount of rage from her--there was no telling what would happen. Apparently, they take the "Jersey" literally, here. Don't get sliced! read more

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I eat archery Mike's a lot but ordering door dash experience was awful sandwich was smashed bacon was raw all condiments just thrown on sandwich really sloppy, called to ask for refund and they tel me have bring sandwiches back get lol. That's the reason we door dashed. This place is good but you need go in ask specifically how you want your sandwich. read more

Wow! It's been a long time since I have experienced great costumer service! Way to go team. Everyone worked together well, great communication skills, very kind and fast. They even noticed I was struggling to hold my items and right away got me a bag. I will definitely come back. read more

I ordered two sub a giant and a regular sub I didn't notice until I got home that they gave me two regular subs. I went back to the store and aaliyah the cashier acted like they didn't make any mistakes and wanted me to pay for the other half and keep the one that they gave me and I should noticed before I left. So instead of paying 17 dollars for a giant I'd be paying over 22 dollars for a giant sub. They act like the customer is always wrong at this establishment. So I will take my business elsewhere from now on and I'd suggest u do the same. Worst customer service ever. read more

Jersey Mike's Subs - Fast Food Near Me - Hemet, California

Ann is the best employee she is awesome I'm a regular to this shop and she makes my sandwich amazingly!

The employees are always amazing. You can't get food any fresher. They literally make it in front of you.

Service sucked was not satisfied this was one of my favorite spots but I don't think I'll be going back

Great customer service as soon as I walked in the door. Great team. Bomb sandwich. Thanks for adding to my day. read more

Jersey Mike's Subs - Fresh to Order - Fast Food Near Me - Hemet, California

I rarely go to Jersey Mikes, but now I know dont go here if you are hungry!! If they mess up your order, they wont fix it without trying to charge you more!! And also when you try to bring it to the owners attention that their employees are giving bad customer service, guess what!?...You get told that you as a customer are wrong!!...I will never waste my money or time at this establishment ever again!! If i could give negative stars i most definately would!! read more

I went to Jersey Mike's (Hemet on Sanderson and Wentworth) today and the most wonderful server assisted me. Her name is Chloe. I watched her interact with other guests, before it was my turn to order. She greeted everyone so warmly and engaged in conversation with them. She did this while creating tasty sandwiches for the guests! When she made my sandwich we had a lovely chat and she had so many kind things to say. She also taught me how to order the sandwich, extra juicy, the way I like it! When we said goodbye, she was off to greet her next guest. I love the food at Jersey Mike's, but Chloe's service is top-notch and her interpersonal skills are truly second to none! Great job Chloe! You are a true asset to the Jersey Mike's team. Thanks for the yummy juicy sandwich! read more

Delicious food, and always great service! They are always busy, and I have seen several customers get upset for crazy reasons and the staff always goes over and above to be courteous, and try to please even the most unpleasant people. Definitely recommend. read more