Excelente servicio, me brindó la señorita patty, muy amable y mi orden fue entregada rápidamente, muchas gracias por su atención.!

I ordered El Pollo Loco on Uber Eats for dinner last night and was really impressed with the freshness and quality of the food! I enjoyed the 4 pc. chicken legs and thighs with two small sides of broccoli and mac & cheese. The meal also came with two tortillas (I opted for corn) and chips & salsa. The chicken was so flavorful and juicy, and the Mac & cheese was creamy and delicious. The broccoli was okay, but next time I'd like to try the small Loco side salad instead. Overall, I was really happy with the great quality and flavors of the meal, and it was fairly healthy too which is always a plus! read more

DELICIOUS CHICKEN BOWLS! I highly recommend the Chicken Bowls as the chicken is grilled, flavorful, and hearty. El Pollo Loco has great portions when it comes to chicken bowls. They come with rice, beans, salsa, lettuce, and sour cream. I got the combo which comes with a soda and small bag of chips, it was about $17 bucks. I found the combo was a little too pricey, but satisfying. The service was good, I only had an issue with the drive-thru wait. I wasn't in a long line, yet I was waiting for a good minute. Hemet's El Pollo Loco is pretty tame although it's on a busy street (Florida Ave). It's quiet and people usually opt for the drive-thru window. The inside of the restaurant is clean and well-kept. read more

Hands down the best brunch in Hemet! I stopped by El Pollo Loco last Saturday morning with my family. The Chicken Was Fresh and their freshly salads and sides was the perfect complement. The restaurant has a bright, cheerful atmosphere, and The manager Patty went above and beyond to make sure we were taken care of. If you are looking for a great local spot, you can't miss this one. I'll definitely be back! read more

Excellent. Clean. Well prepared and tasty food was presented. Friendly service in drive thru.

The drive through was amazing and the worker was super nice. The food was very fresh for being late afternoon. They gave alot of salsa and utensils with napkins. Definitely would come to this location again. read more

Food is good but comes with the price of waiting in long queue times, even if it's slower. Inside the restaurant is decently clean most of time too. read more

I want to say Thank you El Pollo Loco, you're the ONLY fast food that doesn't ask for a tip when ordering online or paying with a credit card. Thank you Thank you. read more

Double Tostadas and the chicken were so salty could not eat the chicken just bad all around read more

El Pollo Loco - Mexican Near Me - Hemet, California

The salad was good. The tacos were good. A little too pricey though. I'd recommend this place to everyone!

How can you run out of chicken? WHAT A JOKE. Worse customer service there is. No sign no nothing stuck in line for place that basically services nothing but chicken read more

AMAZING SERVICE!! I was greeted so nicely by this young lady at the menu who help me order a salad and gave me wonderful options. and they service was SO FAST they prepared my food in no more than 7 minutes. fantastic service would definitely bring my family back to this locations!! All around great atmosphere!! read more

So the wife and I stop there today after coming in from Riverside. Wife wanted their Taco Salad. We arrive a bit early 9:54 am. Their hours said they open at 10 a m., We wait till 10, go to the door, still locked . Okay maybe they're running late, ...wait till 10:06 door still locked and although they see uswe are invisible. Wife says the heck with them and we go to Carl's Jr. We are Senior Citizens and I guess our business has no value. Had to give a star to post but since we never got in the door....taking the star back. Rick read more

I placed order this morning for lunchtime. I got the 8 piece chicken family meal and the food was really hot and fresh. I loved the service when I went through the drive thru. The person gave me extra plates and forks and extra sauces with my order . read more

It was a complete meal and cheaper than I thought. It was enough for me for dinner and lunch the next day.

This was by far the worst pollo loco ever. I love pollo loco and idk what they're doing in that kitchen but they need to get it together So disappointed read more

I've only been here a few times, but it's always been amazing. The last time I came was with my boyfriend and we chose to use the drive thru. The food came out fast and they even accommodated his modifications since he is a vegetarian. I highly recommend this place! read more

Went here on my lunch break, and was helped by the manager Mayra. She was very nice and made sure to put extra sauces and napkins in my bag before I left. I stay eating the double chicken salad at pollo loco every time I go, will be returning to this location. read more

Best Service here in a long time. I would like to give special thanks out to the Andres brothers and Pedro. I call them The three amigos. The amazing team work that I witnessed was more then a site to see. They worked together. They got the job done. The store was clean from the front to the back. The food was hot and fresh. Packaged to perfection. I will share this great experience with my family and friends and hope they will be able to experience the great service from Andres1 Andres 2 and Pedro Thanks again guys for the amazing service here and here in Hemet!!! Be back soon read more

hits the spot when you have the munchies. Them Churros are fire . Outstanding service and finest chief. read more

I order the chicken nachos went to go eat at work just to have a lot of juice in my food read more

El Pollo Loco - Mexican Near Me - Hemet, California

I always do drive thru because it's fast and easy food is good use to be great. The menue verity of options are good for Spanish style. Chicken is grilled flavorful. They're friendly . read more

I ordered a pollo bowl for the diet and i can tell you its bomb, from the bomb factory and mayra as always is super friendly

This place is great much cleaner than other locations. The food quality is also much better than other spots

The food at this location is always fresh and so good! The staff is always friendly and super helpful, especially the manager Mayra, she always makes sure we are satisfied with the food and service. This is one of the only locations I see that is always clean. read more

Today I was served by Lucia and Andres. The service was excellent and the food was JUST THE WAY I LIKE IT!! I will be back. The chicken was moist and juicy no where near dry. This was a nice visit. read more

I've been a fan of el pollo for many years, it's the place to get chicken without breading. Recently, the Hemet location sold me rotten chicken. Please watch your employees better, they don't seem to care if they make people sick. read more

I am still trying to figure out how 2 different El Pollo Loco's can be so different. The one in San Jacinto is sooo good, always fresh and hot and tasty. This Hemet location is horrible. Every thing was bland, even the salsa's, Couldn't stand their rice. But the worst thing on their menu was the chicken, The flavor was okay, but the skin was so tough and dry, like shoe leather.You couldn't eat it. Maybe the chicken was old? It sure wasn't freshly made. This was lunch time and no one else was in the store or drive-thru. That should have told me something, WARNING DO NOT GO IN! Never going to this location again. read more

absolutely horrible i got the dos locos salad...my taquitos were dry and crack your teeth crunchy there was hardly any guacamole or cheese? they will not be having my business anymore and if i was you...i would go else where There chopped chicken was okay ...but everything else read more

I love this location, amazing service , great employees always suggesting the best choices when I don't know what to decide and always makes us feel welcomed . Chicken always comes out juicy , love to take my family and friends here , it never disappoints! Thankyou to the mangers Sandra and Mayra for running this place amazing !! read more

Super inconsistent. Sometimes the order is perfect but then four out of ten times it isn't. The staff gets it wrong or they get lazy. Also, portions are all over the place. Sometimes it's what I expect but most times the portions are smaller, particularly during lunch or dinner rush. read more

I'm really tired of going to this store and for whatever reason the night shift always fucks up my order. Between 6-7pm. This food is really not cheap and for you to mess it up is a waste of my money. I usually don't care but it's only at night that they mess it up dude... *update* the very kind girls that work in the morning made my food, quick, easy, and were not rude whatsoever. Thank you ! read more

I wanted to get the discount for the chicken avocado burrito and the guy said it was too late as I needed to request that when ordering at the drive up. Then my order was wrong and I wanted to correct it and he said no that everyone heard my order and that was that. I asked to speak to the manager and he said he was the manager. I gave my order back and asked for my money. He could care less he lost an order and a customer! read more

Ordered 3pc. Meal, Deluxe chicken tostada & $5 roasted chicken bowl. Food was Great! Employees were very nice! We will be back to this location Thanks! read more

Wanted to complement employee by the name of Marco this gentleman went above and beyond for me two separate occasions in the same night gave me a cleaning service to the point where in actuality that wasn't his job description much kudos to him and a raise in pay and position is in order read more

My coworkers and I really enjoy this location because they're fast and efficient. I love their green salsa and pollo bowls. Staff is always courteous and chicken is fresh. I'd recommend them for a quick lunch if you're not exactly feeling "fast food" but are on that 9-5 work schedule with a limited lunch break. read more

Very disappointed with my delivery order. I paid $48 for a 14 piece family meal. It came in a tiny to go box with 2 sides that were only half full. The chicken was extremely dry, and obviously not fresh. I had to drive to the location to pick up more food, as this obviously can not feed a family of 4. I will not be dining at this location ever again. read more

El Pollo Loco - Mexican Near Me - Hemet, California

POOR POOR customer service!!! Occasionally on a late work night my family will stop at this store for dinner instead of making something at home. Drive thru attendants almost never say hello nor do they ever have a smile on their face. If you ask about anything in your order after they've handed you your food they act extremely put out that they have to get you something else when they forgot it was Already Part of the Order in the first place!! Had one employee close the window on me as I was talking to him. It's a shame because the food is always good, management should expect more out of their employees. Wanting a hello and a smile from employees isn't much. read more

I asked for two chicken classic burritos with no beans, I repeated it twice and the lady on the drive-through speaker also repeated it no beans... Grabbed my burritos went back to work and both of them had beans. I was not happy. I was very very clear on no beans!! read more

Riddle me this: if you order a pollo bowl by itself, it costs $5.99, but if you order a pollo bowl combo which includes the bowl plus a drink and tortillas, its only $5.00. Why?? The kicker? We figured this out and changed our order to two pollo bowl combo's instead, so they gave us the drinks and tortillas, but no refund in the difference in price - because we had already paid (but had not left the drive thru window)!!! "Its I get that its only $2.00, but is this any way to run a business??? read more