The employees are upset that I make too many orders. And they don't feel like wanting to cook the bacon they are offered on the menu

This is our Sami shop for Fall took. They always stack it high here and the team there is quite patient especially with kids that take a while to decided read more

I purchased two (2) giant No: 13 sandwiches to go today, 8/8/25, at the Fallbrook Jersey Mike's and the bread was stale. When I called back to make them aware of this the person I spoke with didn't seem to care. I have been a customer of this store since it opened and am a member of their club. This experience was not what I am used to at this location. B. E. read more

I am so genuinely impressed by this Jersey Mike's location. Kristen and her team went absolutely the extra mile for a last minute large order for an entire wedding party this past Saturday morning and even going so far as to include an extra note for the bride along with a sweet treat. The level of attention to detail and intentional care put into every single sandwich did not go unnoticed. Not one sandwich had anything wrong, it was clear when I walked in how carefully they were making the sandwiches and ensuring everything was put together the way it was ordered. I was so taken aback by the fantastic attitudes of the staff which tells me their owner loves her employees and takes good care of them. I truly appreciated the level of customer service that was given. I am in the Riverside area and have never come across a Jersey Mike's so clean, attentive and kind to their customers and honestly wish we lived closer. Kristen, thank you so much for your kindness and for the incredible customer service. I know the bride and groom will never forget the memory you gave them on their weekend and neither will I. Keep doing what you're doing! read more

Their subs are delicious! The people that work there are professional and friendly and the restaurant appears very clean.

Great sandwiches Great service And a busy place that keeps things fresh. Every time I go in the employees are awesome. Sandwiches are always tasty. One day I locked my keys in my car - they let me use the phone and you know what that left a lasting experience with me. Pleasantry and courtesy says a lot. I sat outside waiting for the AAA people for an hour or so and that place was busy. Grubhub, door dash, people going in and out. I never tried it but since that day I have had quite a few sandwiches... pretty darn good. read more

Always a sub above. This location is clean and the staff are courteous. I choose to order via the app - makes life easier. Mikes Way all day everyday on a number 9! You can thank me later. read more

Jersey Mike's Subs - Quick - Sandwiches Near Me - Fallbrook, California

Jersey Mike's is one of my favorite sandwich restaurants they have the best turkey and provolone. I don't know why but I think maybe because it's super fresh. I also really enjoy the bread and I like how they have a gluten-free option. They're always very kind every time you go in there extremely fast with making their sandwiches. read more

I don't normally write reviews, but I feel like I need to commend this establishment for its exceptionality. It was my first time eating here and it was delicious! I love how you can turn any sub into a bowl. The staff were super friendly and patient. I enjoyed my experience here. I will definitely be coming back for more! read more

Great sandwiches at this location. Courteous, friendly service and a management team dedicated to supporting the Fallbrook community. Keep it up, guys! read more

Always a great sandwich from these guys... They move quick and they get busy, not sure of the negative feedback but I come here often and am always satisfied... read more

BAD BAD BAD. Ordered through the app 3 sandwiches and one salad one of the sandwiches was for my 3yr old grandaughter who is a very picky eater. It has limited toppings on it one of which was avocado ordered on the side that was paid for at additional cost. Went in to pick up sandwiches and noticed sides and condiments were missing. Went back in and asked and received oil and vinegar went back to the car to check the receipt and saw that the avocado was charged for but did not see the side. So went back in a third time and showed the receipt and asked where the avocado was. Employee stated it was on the sandwich sorry we don't get asked to put on the side often. Went home 20min away and opened sandwiches no avocado. Called the store back to ask for a manager and a name. Employee told me there was no Manager and that he was unwilling to give his name and stated that I am aloud to do that, not give name. Pretty dissapointed. read more

Came in since I was craving a sandwich on my lunch break and didn't have all the ingredients at home. Not my favorite gluten free bread, but I am grateful they have the option! Staff was polite and quick when making my sandwich, overall tasted pretty good. I would suggest maybe trying out different brands of gluten free bread in the future :) They are really awesome too in asking if it's a gluten allergy since there may be cross contamination in the preparation area. Thanks guys, I'll be back for more sandwiches in the future! read more

I order from Jersey Mike's in Oceanside and am addicted. I ordered the exact same thing from this location & it was terrible. Very little meat, mistly peppers, no cheese, no sauce. I'll not be ordering from them again read more

The sandwiches are good but in the past 3 weeks I've ordered twice ONLINE and both times my order was 20 Minutes past the pickup time. Please have the orders ready ON TIME!!!!! read more

I would give zero stars if I could. This location should not be open for business. The bread was old and the vegetables on our sandwiches were wilted. Bathroom was very dirty as well as store. Please clean up this location. We will not be back. read more

So far this is the best place for tasty sandwiches. Order from the menu or create your own. Bread is super fresh and delish. Best way to order is from their website. Never received an order that's incorrect. Either way you won't be disappointed. Highly recommend. read more

YUM!!!! I usually order on the app for pick up. Tonight I went in to order. I'm so glad I did! I was able to customize my sub better than the app and the young man who waited on us was so pleasant and has great customer service skill! The young woman who made my husband's Philli was so happy and sweet! Those were the best subs from there! Made with expertise! read more

Employees are super friendly however quality of food/preparation is subpar compared to other locations I've visited. Had an issue with my sandwich (hot sandwich recieved cold) and sent it back. Recieved an entirely new sandwich, with different toppings, and still not hot. Hopefully the staff was having an off-day and this is not a common occurrence. read more

What's the point of online ordering if they won't even have your sandwich prepared or made at that time? Order pickup was at 1:30 and they haven't even made it.. it's almost 1:45 read more

Bread was old and hard. I ordered a brownie and they gave me an old cookie, I understand they might have ran out of brownies but there is a $2 difference between a brownie and 1 old cookie. Horrible. read more

Jersey Mike's Subs - Sandwiches Near Me - Fallbrook, California

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Amazing sandwiches, friendly workers, they're always working hard. Atmosphere is real chill, love the 90s beach vibe with good music to boot. read more

We've been here only a few times, but each visit was positive. They greet you as you enter, how about that. They are friendly, such a plus! Our sandwich orders are simple so it's quick and done just right. This last time I was in, a customer came in to pick up an on-line order. There was a mix up, but was finally cleared up after a few minutes of going back and forth. The employee very apologetic and thank goodness the customer was patient and understanding. So you may want to think twice before place that on-line order. Hopefully they will work out their kinks, like most places opening will have them. For the most part they are friendly and the food is fresh. read more

Jersey Mike's Subs - Sandwiches Near Me - Fallbrook, California

Excellent fresh food. Taste delicious. Service is top notch. I give them 5 + stars! I love there sandwiches.

I ordered two sandwiches online and as you can see pick up time was 2:18. When I got there they had no idea about my order and started making the sandwiches. I ended up waiting until 2:50 for my order to be ready this is totally unexceptable!!! ZERO STARS!! if you order online make sure you have 30 minutes to waste. read more

Jersey Mike's Subs - Pick up order - Sandwiches Near Me - Fallbrook, California

Waited 30 minutes for 3 sandwiches!!! That was the only one in here!!!! Terrible slow services! Need more people to help I guess. :( read more

This location used to be awesome - good quality, service and speedy. It seems recently, in the last couple of months, there have been a lot of errors with my orders - but the big issue is the time it takes to get a sandwich. I think the location is really struggling with some new employees, and understand completely what a tough labor market this is. But in order to not lose a lot of dedicated customers something needs to get figured out soon - it is clear that the new employees are not trained and it is getting to be an unbearable wait. Not a good sign when it takes someone a few minutes to get the sub into the bag. read more

We've been here dozens of times in the last few years. Staff is usually friendly and quick. Some take a little more pride in their work than others but that's to be expected. The shop is usually very tidy. Can be less so during busy lunch and dinner times. read more

Jersey mike are my favorite sandwiches preferred than subway but today I went around 8 pm they look like they were closed because the sign and the lights from the outside were off and she look like she was cleaning the grill. The sign on the door and internet says in closes at 9pm we asked her if we can order and she said yes when i asked for 4 Philly cheesestake sandwiches she no because she already clean the grill. Disappointed i had to drive to temecula to get sandwiches that were already promised to the family. There should be a time for hot sandwiches so customers will know. read more

The last few times I have gone to the store the orders were very slow. Despite this, I placed an order via the app halfway expecting the same thing. My order came early and I got a text from the driver that he left it at the door because nobody answered the door. That was sort of weird since I was watching tv in the same room about 20 feet from the front door. So I picked up my food off my porch and brought it inside and no car was in sight. I instantly regretted leaving that extra tip while placing the order. No reason to provide good service I guess. I opened the bag and there was not a single napkin in the bag. Wow guess they ran out. The sandwiches were marked so I got the one for my 75 year old mother and gave it to her. Come to find out, they didn't put the the portobellos in the portobello Philly. I tried calling the number in the app and got a recording that they didn't setup voicemail on this number. I checked the internet and that was the number listed there as well. Long story short: 1. The person who made our food didn't care enough to make it right. 2. The person who put it in the bag couldn't bother putting a few napkins in there. 3. The person who brought the food couldn't even stay long enough to make sure I actually got my food. 4. The person who owns the restaurant doesn't care enough about their customers to provide a phone number to call if something goes wrong. 5. I can't recommend any part of this experience. It was a complete waste of money at over $40 for a couple sandwiches from a restaurant where nobody seems to care in any way whatsoever. read more

I did a mobile order back on 4/8 and had the worst experience ever. Not only did I have a horrible experience for my order, but management at this location has yet to contact me regarding my experience. I showed up on time for my order and waited around an additional 15 minutes for my food to be finished. What is the point of doing a mobile order if you have to wait for it to be made while you're waiting at the restaurant anyway? While I watched my sub in a tub being made, I noticed that the extra toppings I paid for were also missing and asked for them to be added. Can you imagine getting home from doing a mobile pick up order and not having the avocado and bacon on your sub that you paid for? When I got home, the hot sub I ordered was cold! Obviously that had been sitting for the entire time while they took their time making my sub in a tub. Horrible food quality - bad customer service and unacceptable management. read more

We ordered online and I wasn't happy with my warm sub, my daughter liked her cold sub.

What I appreciated was my online order being ready when I arrived and my hot sub being kept warm outside the bag. What I didn't like was being treated like dirt by the employee "helping" me when I was nothing but nice to her. Adding a tip to your online order doesn't ensure that you'll be accepted as human either. Silly me. I just wanted to pick up my order, not deal with some girl's personal psychological issues. read more

Customer service is a lost art. Had been previously pleased with this location in Fallbrook, but February was a different story. Mid-Feb store gave away my order of a giant sub to previous patrons who entered the store after me. I was compensated by getting a card for a free regular size sub to thank drivers on Grub Hub or something like that. The expiration was end of Feb 2019. I went on 2/28, ordered sub, and was paying but the guy says we don't take those anymore. This was my payback for a screwed up order weeks before. I left the card and the store in frustration. Not sure I want to return to this location walking distance from home. read more

Super quick and easy to order online and pick up curbside. The food was ready quicker than I had expected!

Jersey mikes has THE BEST roast beef. The service here is wonderful. Everyone is always friendly, and I always get my food super quickly! I love ordering on the app too! Thanks guys!!! read more

Jersey Mike's has an awesome selection of sandwiches to choose from and I find the staff pretty friendly and cool! Gina is awesome and provided excellent customer service! She's always looking out for ya! My favorite sandwich is #17 Mike's Famous Philly but I also enjoy #13 The Original Italian! Come and try it out! read more

The employees at this location are always so cool and make the sandwiches with so much love. Give them a raise

I am so disgusted with this location. I found a large black hair inside my sub and I have blonde hair! I spent $10 on a sub I can't even eat now and I've tried calling the store and I get no answer! Don't eat here disgusting ewwww read more

Jersey Mike's Subs - Hair in my food - Sandwiches Near Me - Fallbrook, California

Unfortunately one of the sammy-makers dropped their plastic glove on the floor...then proceeded to pick it up off of the floor and put it back on to continue working. That is very unsanitary. read more