What can I say, this place has utter class, my family was in desperate need to unload the tank, and it was already closing time, but not for Mikes team in Carlsbad. They let my folks in to handle business , and we surely had it mikes way! Thanks team! We love yall ! ! Will be back! read more

Walked in on Tuesday to place a Catering order for our volleyball team meal. Hank was super helpful and patient. I ordered 3 sub boxes and 5 custom meals due to allergies. He helped advise me on which subs were popular with teenage girls. The order was ready on Wednesday at the specified time with custom meals labeled, the in cute squeeze bottle, mayo and mustard packets and plenty of napkins. It was a big hit with the team! We look forward to working with them again! read more

Omg the new Jersey Mike's Hot Honey Sub (Mike's Hot Italian) under their specialty subs on their app. Smacks lips and gestures," Chef's kiss." I am a weirdo and added Cool RanchDoritos on it and EXTRA lettuce. I did an order for pickup with another sub for my son and not only was it ready BUT ready super early. They were extra nice and friendly when I picked it up and it was so crisp, fresh and delicious. I ordered fountain drinks and a different person at the counter made sure I could find the lids and everything I needed. Fountain drinks were super crisp and fresh too with good ice. Highly recommend this location!! Euphorically good service and ofcourse subs. *Sorry there are no food pics I literally demolished the sub with a little help from my Dalmatian. read more

The girls working just wanted to chit chat. 2/5 Food 4/5 Ambiance 3/5 I can't complain, the sandwich was good afterall, I love number #17 Give me them cheese steak sandwiches. Taste better than it looks read more

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I've been on a quest to find a good sandwich with enough meat. Subway? No, Togo's? No, Weat Coast Sourdough? Way no! Jersey Mike's? Yes!!! Finally, a good sandwich with enough meat. Thank you Mike! read more

Must have been greeted 100 times. A+ customer service. I got more positive interaction at this place than a month worth of other eateries. Ordered the regular chipotle cheesesteak. It was made fast and fresh. It was delicious. I was in and out of there in 5 mins. I was the first customer of the day and couldn't have had a better experience. Excellent job hiring the right team of guys on a Sunday morning visit. read more

Scott was working by himself during a Saturday night rush. He was kind, attentive, and professional. He did an amazing job!

I walked in not expecting too much from the low rating. But if there was ever a jersey mikes that deserves a better raising it would be this one. The customer service was great and welcoming. The food set up on the bar looked clean and fresh. It truly affected the the quality of the sandwich. Everything was tasted fresh, lettuce crisp and green. All around great experience. This will be my jersey Mike for now on read more

went to the outlet to shop and decided i needed to eat. picked 13 Italian, spinach wrap and it was delish! big portion so i had it for lunch and dinner. staff friendly. read more

My wife and i walked in and they responded to us about you have to wait 15 to 20 minutes, because we are working on a catering order .. I mean 2 workers .. one of them could've stopped and made our sandwiches , wouldn't of took 3 minutes .and went back to the catering order while the other worker was still working on the order , very bad service so someone needs to school this guy that the company will loose customers not satisfied !!! read more

This Jersey Mike's is conveniently located on the southern tip of the Carlsbad Outlet, near the Tesla Chargers. They are very quick at this location and seem to have the food prep down. Nice. We were shopping and decided to grab a sub. Today we ordered the Regular #3 (Han & Cheese) and my favorite #13 Italian. Both were generous with their meat slices and tasted good. We have always been fond of the quality of Jersey Mike's deli meats and believe them to be a step above the rest. Expect to spend $9 to $12 each, depending on the size of the sub (Minis, Smalls, Regular or their 15" Giant) and whether you order theCombo with drink and chips. read more

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We had no issues with stopping at Jersey Mike's Sub and taking our dinner back to the vacation resort. After a whole afternoon of shopping from one store to another at the Calsbad Premium Outlet Mall, we had several dining choices to make. The one that made the best choice from the other restaurants was Jersey Mike's Sub. We all have had their great subs before, and the menu board has enough selections for everyone. Ham sandwiches are a favorite, and so are cold cuts . My best was the Tuna Salad on a long parmesan crusted roll with tomatoes and shredded lettuce. All sandwiches were made by young chefs who were attentive to making these super special. The way it was wrapped and the package was a good indicator that he cared. Add several bags of chips, and we were ready to roll. Oh my, what a wonderful set of sandwiches and not a peep of displeasure. It was all perfect. Jersey Mike's Subs was definitely a good choice. read more

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Great sandwich shop--great value. They're so Much better than Subway, Ike's or Fat Sal's!!! read more

It was clean and service was excellent. Everything made to order. Fresh ingredients and pretty good prices. I would go back.

A young gentleman working I think his name is ian who I have never seen before really made a strong impression. Kept conversation, and handled my sandwich with care. I will forever be coming to this location. read more

Today (Saturday 1/11/25) around 1:40pm. The girl put her gloves on to start making sandwiches when her family came in and started a whole conversation while skipping me in line! Totally skipped me and started making her family's sandwich. I told the lady that was at the register that I'll take a #10. The lady told her that she totally skipped me. No apologies! Nothing! Then their conversation went on as if nothing happened! Poor poor customer service! That's sad! Do better Jersey Mike's!!! read more

Always great service. Good food. Like coming here when visiting the mall. Try it. Nice location

Walked in at 8:15pm tonight to get a fast dinner. I the staff looked at me as if he was annoyed and didn't even address me. I asked if they were open and then he said yes. I was so uncomfortable that I didn't realize he never asked what bread until the was done, so he made me another one. He threw out and wasted the first sandwich & created such a negative experience that I wouldn't want to go back in and experience that ever again. If I were the business owner I would at a minimum write a warning because that behavior is completely inappropriate & is costing the business in various ways. I know people have bad days but you cannot treat people like they're an inconvenience. read more

NOT HAVE AGAIN: The turkey meat in the sub was too salty. Only ate half of it.

First time trying Jersey Mike's and it didn't disappoint! I got "The Original Italian" sub, and it was really good. You could tell that the bread and ingredients were really fresh. We ate outside at their patio area. The seating area is completely shaded, and pretty clean. It is a great place to have lunch while you're at the Carlsbad outlets. read more

This Mike's is the best! Always fast, always nice and the order is correct! Special shout out to Brandon my son ordered a sandwich the previous day and then changed the size. I was accidentally charged for two sandwiches. Returned the next day. Brandon honored the receipt and made me a complimentary sandwich. It's great to know Jersey Mike's (this one anyway) customer service is as solid as their sandwich read more

The most anemic sandwich I've ever had. They put so little meat in mine that first I thought they were joking but all those folks who didn't even wanna be there looked like that's what they do ... adios Mike... read more

Walked in as one of two customers in store today at 11am, waited a few minutes before they took my order because one employee wiped everything down while the other stood there. Then after taking my order, instead of making my sandwich told me to wait longer because they had online orders and then they can get to me. Very rude, and a waste of time to stand there as if I'm inconveniencing the employees. Only Jersey Mikes I've ever walked out of, Unfortunate. read more

Today in Jersey Mikes, I was met with extremely poor customer service. Not only were we were not greeted when we walked in, it took three employees over five minutes to acknowledge that there were customers in the store. I had a large order of five sandwiches and before I could finish ordering them all, the employees were prioritizing mobile orders and making those instead of completing my order. The male employee working on our sandwiches should have been wearing a hair net, as his hair was long, curly, uncontrolled, and very unhygienic. The Jersey Mike's uniform guideline says: "Hair must be pulled back and concealed by the hat or visor. No hair may be hanging over face, forehead, or ears". He did not follow these guidelines whatsoever as his hair was poorly contained and sloppily strewn around in front of his eyes and ears. Compared to my experiences in other Jersey Mikes', the food was prepared in an outrageously leisure manner, completely inconsistent with the amount of customers now lining up behind me. The one positive I will include was the young woman working the cash register, although she was actively being trained, she was kind, conversational, and attempted to save my horrible experience. It upsets me to say I will NOT be returning to this location, and hope for the expectations that has been set by other locations to continue to impress me. read more

Each and every time I've been to this location, I have been disappointed. Today was the last time I will give them my business. Poor attitude. Bad service. Rock hard bread. The Encinitas Ave location so much better! Friendly. Fresh. Fast. Service without attitude. They earn my business. read more

Excellent customer service!! I went in to get a sandwich yesterday and the girl That was making my sandwich was so lovely! She asked about my day and was so friendly! Excellent service!! read more

By far the worst and most over priced sandwich I've ever had. It was 90% onions and bell peppers that were all mixed in and impossible to pick out with barely any cheese or chicken. I tried to eat a couple of bite because I hate wasting food but couldn't do it. I told them I was surprised how many onions and peppers were in it and they said they can make it more plain if you ask. Didn't give me a discount or offer to make something better. I love sandwich shops but I'll never go to one of these again read more

Entered this Jersey Mike's Location and was hassled by a shorter Latina female employee who was rude and disinterested really ruined my experience at a place I have always enjoyed dining at. I was so offended I left without even getting a sandwich as she was clicking her pen and doodling on a paper instead of being engaged with the customer. I will never return to this location and frankly it ruined my day of shopping at the Carlsbad Outlets. I wish I had gotten her name but didn't want to be in there for one more second. The gentleman working was pleasant, but it didn't make up for the other service.. read more

Picked up my sandwich that I order on app and even tipped them. Didn't even get a hello or a thank you when I walked in to get it. Come on guys elevate your service a little bit more! Like even eye contact would of been nice. read more

Jersey Mike's Subs - Sandwich with extra mayo... - Sandwiches Near Me - Carlsbad, California

The bread was old and very dry! Very disappointed! We come here a lot and have never had old bread! Sincerely, Do a read more

Great sandwiches, much better than the Subway that used to be here. The cashier (don't remember her name) was really nice and seemed to be training a younger employee very kindly. A very pleasant experience, and the sandwiches were great. Especially for a chain sandwich shop. read more

Excellent team and service!! Shout out it Val for putting customers first and making it happen!

Tall blonde kid wears a silver rope chain, could absolutely care less about his job. Unfortunately for him i used to manage a Jersey mikes for five years. He kept his gloves on while on the phone, didn't change them and went right to the slicer. He changed them when i asked him to which was nice. But he already sliced out two other sandwiches. He then sliced out these paper thin cheeses, again after five years i still remember the weights. 2 oz for five pieces of cheese. And a little over half of the turkey i was supposed to get. Which should've been 4.75 in five slices. I got seven and could tell it was still short. His sprinkle was horrible. One pile of onions in the middle, a big handful of lettuce and machine gun juice. Although The girl with the tattoos, glasses and curly hair, i think is the manager, and she crushes it! read more

I love Jersey mikes, I always try to get a new sandwich I go or I try to switch it up and today Justin made me the best sandwich I've ever had!! It was really good service! I remember the only manager and she was always the most rude person so definitely satisfied with the service I had!!!!! read more

The staff is wonderful. Food was amazing. But please stop making your employees wear face masks. It's absurd.

Walked in to store, employee never seen him before ( I come here at LEAST once a week) ask me to put my mask on(rudely)which was on my neck (I forgot silly me) I put the mask over my mouth partially over nose and the emplyee said "SIR YOU NEED TO PUT YOUR MASK ON PROPERLY" straight up rude! Im out will NEVER spend a dime in this place ever again. read more