Super rude. The staff was rude to every member of our party. To top it off they wouldn't allow us to use the restroom.

Came in today to buy a giant #7. First of all, I was never asked what kind of bread I wanted and the guy slicing meat took it upon himself to give me white bread. I didn't say anything because he had already cut it and started putting cheese on it. It doesn't seem like a big deal and all but when you come home and find the bread hard as if it was baked last night, hard to chew, then it's upsetting because I just spend $16 on that sub. read more

I came in with a group on Saturday April 17 at 11am and ordered a giant sub. This is my third time stopping here though I'm not from this area. Let's start by saying the customer service had a big attitude to multiple customers which calls for a need for a review. Maybe they are just there to clock in and clock out to run their checks. We said thanks after getting the food but they pretty much rudely ignored. At this point I feel more so bad for the owner who's losing business because of their staff. You might think employees would be nicer to visitors during a pandemic, hyper inflation, all time unemployment and increased minimum wage. I definitely will take my business to another franchise next time I go to Palm Springs. Two stars because one for the restroom, one for the sandwich. I usually don't leave reviews but the workers have such bad attitude that I have to do this for the business owner. Everybody knows how to make a sandwich, but when you pay $16 for one you expect to be treated like a guest. Periodt. read more

Reviewed this establishment 3 weeks ago. Spoke with a manager who said they were going to send a gift card and apologized for our experience. Never received gift card. Never received follow up from business owner. Continued disappointing customer service. read more

Today was my LAST time at the Jersey Mike's in Cabazon. It's close to home so I've gone back way too many times for their rotten operation in general. Everchanging employees is a clue. Here's how they are completely a waste for a $15.00 giant size sandwich. Often, upon entering there is no one up front to help and watch the store. Instead of using a small order pad, they make your sandwich based on what they hear you say, or what you never said. You express very clearly what you want. They repeat it back several times, several versions. I was stupidly counseled how their "shore points" work. Today I ordered a giant size BLT. Nothing else on it. Nothing else. When I got home there was lettuce, cheese, & 4 pieces of bacon. There should be a "manager of sorts" on duty always. See ya Mike's Mistakes. read more

I just walked in here to get three sandwiches. The young people working there were very welcoming and super helpful. In particular, the redheaded young man was friendly and efficient!!! read more

The sandwich was fine, it was the manager dude, who made the sandwich, that rubbed me the wrong way; he was condescending and rude to not just me but other customers and his fellow staff as well. I think it goes without saying that I will not be returning to this location... read more

Went to get a sandwich and I was in a rush the employee kept sweeping instead of helping me and then proceeded to mess my sandwich up with the guy next to me, I left hungry and pissed off, now jersey mikes is good but this location is fuckin bad. read more

Coming from Arizona , first time having a Jersey mikes sub.. sandwich was amazing. The customer service was great here. Definitely will be back to order another number 13. read more

Horrible service. Argued with the lady in front of us because she wanted mayo on only half her sandwich so they charged her extra. So they use half the mayo and half the time but charge customers extra? They informed us that they are a franchise and their general manager decided to put that policy in place. They were training two new employees, but they had 4 other trained employees just watching the two trainees. There were a total of 5 people and 5 sandwiches and it took 30 min to make the sandwiches. By the time we were done there were more people lined up. Someone needs to change the management here. These training procedures and their new policies for their store just don't make sense. Bad experience overall! read more

Just hit this location for the first time and loved it! Julie and Marie were awesome they greeted everyone that came and went and served up our sandwiches with a smile it was quick and beyond friendly service great staff great food too you'll be seeing a lot of us read more

Jersey Mike's Subs - Fast Food Near Me - Cabazon, California

Can't say enough great things about this location and their employees! Every time I go in everyone is super friendly and eager to make the experience the best that they can! Always fresh ingredients, a super clean environment and the subs are so yummy!!! I went in last week to pick up an order and also had to order one more sub for myself. Marie and Corinne greeted me with smiles and an upbeat attitude and made everything perfect like we asked! Never a bad experience at this location! We will continue to come back and see the friendly faces at Jersey Mike's in Cabazon! read more

Came in after a long day of adventure . The Philly cheesesteak sandwich was the Bomb!! Hunger satisfied! It was the workers first time making a philly and dude that helped made it come out read more

They opened at 10 and weren't prepared at all, another customer had to remind them to turn on their TVs so he could look at the menu. They somehow got their orders mixed up a guy in line after me somehow got his sandwiches before me. It took a total of 20 minutes to make me a sandwich what a waste of time. Very unproductive and unorganized crew, they even managed to get the "bread tops" mixed up as well.. what a waste of time read more

Worth the wait the gentlemen by the name of Otis did an outstanding job, skill level is 10 on this guy, literally their was a small basketball team ahead of me and a few more people behind me,he was the only person that's certified to operate the meat cutting equipment, let me tell you not only did he maintain all of us calm by letting us know about the wait but he finishes online orders basketball team directing the cashier's and more awesome to see good work...another best thing is eating this delicious sandwich thank you guys for the best service 10/27/2021 P.S. Please no mandates please thank you! read more

I love these sandwiches, but it is so frustrating when you are calling in an order and the phone just rings and then goes dead! No recording, no please hold, no nothing. Hello! Is there anybody in there! read more

My husband loves your Philadelphia Cheese Steak sandwich. He loves your deals . But we must tell you with Covid 19! We have noticed the prices are high. We miss you and hope you all stay safe in Monrivia location. Thank you. read more

If you ever shop in Cabazon, you know it gets Crazy here. Thanksgiving weekend is always a challenge for store managers to coordinate food orders for their teams. Luckily I was blessed enough to have met the store manager Julie who was a great help with the catering order for my team. She was able to coordinate the order, payments and delivery flawlessly. Their assistant manager Valerie made and packed the order and even had it prepared before the scheduled time. Can not say Thank You enough for taking so much of the stress and worries off this weekend. read more

Jersey Mike's Subs - Fast Food Near Me - Cabazon, California

We received horrible service when we walked in. They gave me very little meat on my sandwich and acted like it was the end of the world when I asked for extra. There was one guy in there who was great, but the other girl was awful. Classic Jersey Mikes's great food, but the service was awful. read more

Went to go have Our fav sub at 6:30 and they were out of bread.....really? For a sub shop that was not very happy news

Female staff was very unkind and inpatient. I was picking up an online order and as soon as I walked in the door before even asking, she was mean. read more

Dropped off my wife and infant here to order a hot/grilled sandwich on a cold windy night. Wife puts in the order right after she walks into an empty restaurant. I show up 5 mins later after parking the car. We sit there for 5 additional mins as several cold sandwich customers come in after us and run their course. All the sudden it hits me, I look over at the grille and there's NOTHING on it. I inquire about the sandwich and an employee hiding behind her ridiculous mask (take those damn things off so I can see you already!) tells me that they haven't started the sandwich because "that's not how it works." Really? You don't start a grilled sandwich until after you slice cold cuts for customers that came in AFTER we did? We would have stayed and waited it out if they had admitted that they made a mistake and at least put down the chicken on the grill immediately. Instead, this employee hiding behind her stupid mask argues with me. Just awful. read more

Stopped there on our way to LA...great service from Adam and the crew there that day (Mon Sept 26 2022 about 2pm)) and bought 4 sandwiches for the family. They greeted us, were very friendly (called me "Boss") and were very skilled (and even entertaining) at preparing our food quick and efficiently. I normally frequent other sandwich chains, but will now go out of my way to find a Jersey Mike's whenever possible thanks to Adam! read more

Recently, this location was deep cleaned; inside it's nice and cool while customers social distance. Online orders are available for swift pick up. The food here is excellent. read more

Slow service and idiots behind the counter. Waited 15 minutes for order to be taken, wasn't and left. Place was empty.

The food was pretty decent but then again it's a sandwich not much can go wrong. Main issue is the extremely poor customer service. The lady was not only rude while taking our order, she was rude to other workers and the guy behind me in line as well. Obviously she is miserable with herself. Maybe she should take some time off to work and focus on how to have a professional attitude while working. I didn't catch her name but I had ordered around 3:30pm, Sunday, July 25 2021. read more

I used to love this place and I regularly eat here with my wife after shopping at the outlets or visiting the casino. Here's my experience. Today (1-24-21) me and my wife had a very bad experience. There is an "assistant to the regional manager" girl who I will call Dwight Schrute for the purposes of this review. Since there was two girls there today, I will just say that it was the heavy one that I am referring too (they don't have name tags). Dwight was rude from the begging. I am not a high maintenance person and neither is my wife but when a person is so blatantly rude, I will make the time to write a review. I'm not sure if she was rude because there was a line of customers and she couldn't handle the pressure or if that's just her personality. Dwight was on a high horse expecting us to answer her questions on demand and hurrying us up the line as if we were bothering her. I felt like I was in jail being pushed along the lunch line as fast as possible. I thought to myself, "I'm paying for this treatment?" I'm just trying to grab a bite and now I'm being belittled? Well there are plenty of options around and I'm not sure that I will be going back there to get treated like a nuisance. read more

Want to be treated like a tourist? Then this is the place to come. Ordered my sandwich and they proceeded to make it without even asking how I wanted it done. Then got mad when I asked to fix it. Used to like eating here after shopping at the outlets but will eat elsewhere now. read more

Terrible service. No stars needed here. Don't bother going. My sandwich sat there and sat there and sat there on the sandwich line unwrapped while the line behind me was being meticulously helped . I guess I was invisible and so was my sandwich that sat . read more

Absolutely gross! Very dirty inside with food on floor and trash inside all over floor. Counters were completely filthy with stains. And dried food on them. Lettuce was gross and the tomatoes look old. Trash was all over outside as well with the trashcans over filling and in the ground! Super super turned off and went to In n Out instead where they take pride in keeping their business very clean! read more

Horrible customer service. Cashier was making food then using the same gloves to use the cash register.

Niyasia & christina were super awesome they were so kind and took their time making our tasty sandwiches! It was by far the tastiest sandwich i have ever had read more

Everyone is super friendly and welcoming here, and everything looks clean and organized, I love it! Parking at this plaza is a breeze, and outdoor seating with shade, perfect when summer hits read more

Looks like this location is pretty new and very clean. Customer service was great and food was great. Exactly what you expect from JM Subs anywhere. We loved it and we'll be back if near this location. read more

Great staff on 3-12-19 Thank you so much for the great service ladies!!!! Was a good sandwich BUT it was the ladies who served me that get the 5 stars. A customer picked up my order and the staff bent over backwards to make sure I was got a new sandwich immediately also they gave me a free cookie that I passed to a little girl who was with her Dad. Thanks again guys see you next time read more

Stoped by location today On my way! To my sons all star game and right away got greeted by Rafael and Julie the vibe in the store was really great Rafael held a conversation with me the whole time I was in store I will be back for more amazing subs and customer service !!!thanks for the great customer service read more

Very good subs! The ladies that helped me we're very sweet and knowledgeable!!! 5 stars for the wonderful food and service !!

The #13 and #43 are the bomb! Ask for a #99 (secret menu) it's a beautiful new location in a developing area! Woo hoo

I waited over 30 minutes of waiting in a line made of 7 people. When I started nearing the front they said their bread was too hot and said 5 minutes, 10 minutes later, they said another 3 minutes. They finally got to me and made the sub within 5 minutes. The sub tasted nice but that is the only quality thing here. Would not recommend! read more

Great experience! I stopped by this location on my way back to LA from Arizona. The food was great, and the service was equally as great. I was slightly fatigued from the drive, and Corinne's service and energy perked me right up. Our short but friendly conversation had us both smiling. Thanks to her and my wonderful food, I made it back home happy and full. Cheers to her and all the great service staff at this location. Keep up the great work! read more