I used to love Jersey Mikes and I used to purchase subs from them 2-3 times a week. But since the takeover by a Wall Street leverage firm; as expected, short term profits have become their primary focus and shrinkflation has occurred. The amount of meat has been dramatically reduced. I'm using up my Mike's points and finding a new deli. read more

I've been a regular here since moving to the area and this latest trip has made me pick different places every time I'm thinking about a sandwich. It was filthy in there and the lettuce was brown and the tomatoes were not great looking. I've always felt like Jersey Mike's was the best, highest quality sub place around but this location been really going downhill. The weirdest thing on this visit was the young lady doing the toppings on the subs was like ripping the lettuce apart and getting more than half around the sub and not in it. Then I watched her scrape all the toppings right on to the floor. It must have been an inch thick of lettuce behind the counter. read more

Burke Location. Sandwich Maker: Jeff -5 Stars For some reason, there is not a hot veggie sub available. Jeff advised me to order a cold veggie, and he would have it made to order. We did Peppers, Onions, Mushrooms and Cheese on the grill. When finished, it was topped with tomato lettuce, peppers, mayonnaise. I really appreciated his patience, flexibility, good attitude, kindness and understanding. Why all the noise about a sandwich? The Jersey Mikes in Springfield (Backlick, now closed) literally told me " NO, we can not make that. Nope, we can't. No, because it is not on the menu. A) They had the ingredients B) They had the skills C) They did not have flexibility, creative thinking, or the desire to accommodate. In the end, I got a mushroom (???) sub. I think it was cheese, mushrooms, and lettuce. Bizzare. read more

Our entire family enjoys Jersey Mike's. It's such a nice change and a complete upgrade from SUBWAY®. We've always been a Jimmy John's family but relocation has brought us to this area and Jimmy John's is no longer close. Jersey Mike's is convenient. The store is clean. The staff is always friendly. It does take a little bit of time to get an order made so we always give ourselves some extra time but the actual sandwiches and salads are so fresh and consistent every time. read more

If you have a serious case of the munchies, get one of their giant sub sandwiches. One day this was helpful, as I'll admit was starving. Jersey Mikes is a decent option, and certainly better than Subway. They've become quite boring. Jersey Mike's has some decent sandwiches. I like their roast beef and other meats. The same goes for the cheeses and veggies. Yet wow they are quite expensive. Again it's a personal preference for me, but I'm not enamored by the tipping option. Call me old fashioned but that's really for full service restaurants. With that being said, this is a clean establishment with really nice employees. It can be fairly relaxing as it is tucked back a bit. Parking is rarely a concern and get it Mikes way. read more

The service was nice and quick. The sandwich was really good, it's cool seeing it sliced in front of you. read more

Jersey Mike's Subs - It's - Sandwiches Near Me - Burke, Virginia

Update: Since my last review, the store's management has done a great job addressing my concerns. The wraps are now consistently fresh, well-filled, and back to the quality I expect from Jersey Mike's. I really appreciate the effort they've made to improve things--it's made a big difference! read more

I usually love coming to this restaurant. Love the sandwiches. But today the staff looked like they had been really busy because the counters where the food is prepared was covered with crumbs, lettuce, etc. The floor behind the counter needed to be swept. The staff was too busy talking to each other. But I enjoyed my sandwich. read more

Jersey Mike's is my favorite place to go for a delicious sub that is also gluten free! They are so careful and with my Celiac's I can never be too careful! Everyone is always pleasant and they are always so efficient! In writing this I am now craving my favorite go to weekday lunch treat! read more

None of the online coupons work.... The disclaimer is always "at participating locations. Well, the Chattanooga locations do not participate. Need to stay in Jersey! read more

The manager made my sandwich and he was super stingy with the protein. I've never had something so skimp in my life. Wish I hadn't paid for the sandwich before they made it or would have walked out. Your location lost a customer for life! I award you no points, and may god have mercy on your soul. read more

Jersey Mike's Subs - Don't get cold sandwiches from Burke location. At least with hot subs the steak is measured out beforehand. - Sandwiches Near Me - Burke, Virginia

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Roller skates is what I needed today at work. Didn't prepare lunch last night and did not wake up early enough. Decided to try Jersey Mikes by my job. I generally bring my lunch because, you guessed it I am Keto(I know y'all are tired of hearing it but let me be great today). I went in around 2pm ans there was no wait. I ordered the Chicken Bacon Ranch Cheesesteak with banana peppers and a few jalapeños for spice. I ordered it without the bun because . . . I won't say it because I know y'all are tired of hearing it. My sandwich was freshly prepared by a very nice young Man named Omar. Even my bag presentation was nice. The sun was amazing! I will definitely be going back. read more

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I have ordered uber eats several times and they have always gotten the order right on point, with all the customizations requested. You can compare this to other sub places in the area and easily see that their tuna sub or cheesesteak sub are much better. The bread seems freshly made, and the meat seems fresher. They also give you a good amount of meat- the sub is basically stuffed with meat even without ordering extra meat on it. read more

Came in today at a very busy time, noticed many customers waiting and 20+ tickets with the few staff working. Staff dealt with unreasonable, complaining customers and ignorant food delivery drivers while keeping quality high and responding with the utmost respect. Food was still delicious and portions were generous. Excellent Service. read more

I came here for a quick bite to eat and I ordered a cheese steak. It was the best cheese steak I've had in a while. The beef was cooked nicely and there wasn't a ton of cheese which I liked. The bread also had a nice toast on it. read more

The Little Caesar closed and this place opened up. It's way too tight to form a line but if you stand sideways you can get through the crowd of workers who are standing around. The only happy worker was the guy who sliced my sandwich meat. The woman who made my sandwiches got them wrong. I asked for Mike's way on a sandwich and I had to repeat myself asking why she was not putting onions on the sandwich. I didn't appreciate the condiments that fell on to the board being thrown back in the condiment pails. I have been to many Jersey Mike's shops and this one was the worse. There were lots of employees standing around but those behind the counter were not smiling faces. At $8.45 a sandwich, I get better service at Subway or Potbelly and their sandwiches are not as pricey. read more

Still the same set of clueless help behind the counter. I have yet to get a sub that's done "my way". I ask for a "couple of onions" and they dump a handful on the sandwich. I ask for a dash of red wine vinegar and they drown the sub with it. Think I am done with the place. read more

To the 3 amazing and funny and kind ladies who fixed our sub tonight. The food was fresh and delicious and you were all so kind and turned a bad day into a better one not even knowing. Thank you for the fun writings on the bag my daughter loved it and is saving hers!! Good food. Good staff! Thank you all. read more

Jersey Mike's Subs - Sandwiches Near Me - Burke, Virginia

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We Usually use the app to order from Jersey Mike's. We never have an issue when we order from the app. However, I stopped by and just did an order. To my surprise to have I don't care about you attitude was eye opening. The lack of communication the employees to the customer was the issue when I asked for toppings I was told you did not ask for that. I just took my purchase and just left and fixed the sandwich at home. read more

I usually go to a different Jersey Mike's location, but was in the area and went in to redeem my birthday gift today... on my birthday. When I told the blonde lady what I wanted she asked me what kind of bread I wanted, I asked nicely what the options were again and she yelled the options at me like I had done something wrong. She mumbled something to her coworker and raised her voice again to ask me if I wanted anything else. Luckily the guy making the food behind her, was nice enough to finish the transaction... appropriately. I'm just really upset that I got yelled at on my birthday, thanks for ruining my day. read more

I came in here tonight because I was literally dying of hunger so I figured I would give it a try. I was seriously eye-balling the big kahuna giant sub for $14.00 but decided against it, because of the amount of calories so instead, I went for the meatball and cheese giant sub for $13.00 It was still packed with tons if fat and calories, but I figured I was the type of sandwich which I knew what to expect. I did settle for an iced tea drink to maintain my decorum. I There in a bag of chips for good measure. And the total came out to be about $18.00. I got the feeling that the prices at this restaurant we're somewhat higher than other sandwich shops. There were probably 5 employees working behind the counter, and everyone seemed nice and friendly. The restaurant was also clean and inviting. read more

Jersey Mike's Subs - Sandwiches Near Me - Burke, Virginia

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First time going to a Jersey Mike's but will definitely come back again. My husband and I live in Fredericksburg but I stopped in today to get my husband something to eat before heading back home. Because of our Health insurance he has to take his chemotherapy treatment in the Burke, Va. area. A nice guy making my husband's sandwich was very thoughtful when I asked if he had anything room temperature for my husband to drink ? He can't drink anything cold due to the chemo medication so he went in the back and brought out several Gatorades for me to choose from. I thought that was very nice also my husband loved his sandwich and said it was the best sub that he had eaten in a longtime. Let's just say that it was Gone by the time we got on I95 lol read more

This Jersey Mike's is terrible. I ordered off of Uber Eats and they lost my order and then blamed Uber and then refused to help and then hung up on me. read more

The best Jersey Mike's i have been to in the area. Good crew, knows how to make a great sub. THis place has been tops since it opened. Friendly staff as well-which gives it a great customer service mark. read more

As a long-time Jersey Mike's fan, I was excited when this location opened. And it started off alright. But today, I learned they are pre-slicing their provolone and Swiss cheese in the morning, rather than slicing it fresh on the rotary slicer when the sandwich is made. That's not alright: it's discount, bargain-bin Subway-style cheapness. There's a reason why customers choose to spend more money for a premium, high-quality sandwich like Jersey Mike's (as it used to be, anyway), and pre-sliced cheeses and meats utterly betray that. If we wanted to spend $3.99 on a dogfood sub, we'd go to Sheetz or Wawa instead. "Son, I am disappoint." https://m.youtube.com/watch?v=OQtpaA6-tn8 read more

We ordered on line for pick up. They stated it would be done at 6:06. When my husband went in the lady making the food was exceptionally rude and there was a guy complaining that his sub had tomatoes on it and he was allergic to them. Her response was to take them off and he said no you need to remake. Poor customer service They are very understaffed. read more

Yum. Had the Italian. Better half had the cheesesteak. Can't wait to go back and try some of my other favorites.

Food is very good but it's true what they say about the service. They aren't very friendly, they don't even acknowledge you .

We're regulars to this spot and have no issue till early last week, they're following general covid 19 precautions but none of their employees were wearing any face mask. So just a heads up for y'all out there. We definitely coming back after the covid but for now, will have to pass. read more

I've never seen a place mess up orders as much as here. They are messed up when we get them delivered and they are messed up when I go in person. I would say 50% error rate. read more

Every week on Friday I go here to order lunch for myself and my son, and every week it gets worse. This week again I placed my order at 10am for a 12:15 pick up, and again it wasn't ready when I arrived. I arrived at 12:15 and had to wait 10 minutes because the place was so busy. I was on a time crunch because I have lunch at 12:30. Seems there are new crew members every week and every week they are all clueless. read more

Great subs and friendly staff. Rita, the store manager, does an outstanding job in moving things along and making sure things are done right. My go to sub place in Burke! read more

We order from this location at least once a week. One of the reasons we keep going back, other than the delicious sandwiches, is that our order is always correct whether we order online or in person. The employees are always friendly and take the time to make sure our sandwiches are exactly as we'd like instead of just thrown together as we've experienced with a few other places in the area. The manager is one of the most hardworking people I've met and she does a fantastic job running this location. We were not familiar with Jersey Mikes until we moved to the area last year and the entire family agrees it's one of our favorite places to grab a quick meal. Keep up the great work guys! You are truly appreciated! read more

Online order site was not working. Called in. First Lady didn't know what she was doing and put her coworker on who was extremely rude and hung up on me mid order. Terrible customer that was totally unprovoked. read more

Just went into the store and had a lovely experience! First off, I am very pleased to hear the rude manger was moved to a different location. Rita and the girl working tonight were so nice and funny! We enjoyed chatting with them and got a delicious sandwich! I'll definitely keep coming back read more

Rita rocks! The manager at this location is simply fantastic!!! She's always kind, amazingly energetic, ever-mentoring her team in the kindest of ways, and has an astounding memory. I'd love to steal her away and hire her at my company - this business is very lucky and blessed to have such a hard-working, responsible, and pleasant manager in charge - Kudos to Rita!!! read more

Good food, but if you're looking for service with a smile, head elsewhere. Very unwelcoming. Impatient with first-time customers. I expect at least a minimal level of friendliness for the prices they charge. read more

Great place. Loved the Philly cheesesteak. And I'm glad you guys are using paper straws too. The owner really made me change my mind!

I tried Jersey Mike's for the first time. It will be my last time. I ordered online. I went to Jersey Mike's to pick up my online order. No greeting when I walked in. I got a stare from a worker. I specified a time I would pick up my order. It wasn't ready. I still had to wait. I ordered a Meatball sub without cheese. The order was right except no marinara sauce. The sub was ok/okay but the experience was less than desired. Subway is much better compared to Jersey Mike's. read more

Father's Day - placed a large order online. Two of the subs I came home with were all wrong - they didn't leave off the ingredients I asked to be left off which does not work for picky children. Also ordered two BOTTLES of root beer as a treat for my son. The 2 guys working there handed me 2 cups and said they don't have the bottled drinks. So - I was charged for the 2 bottles of root beer even though they didn't even have them at the store! Had company waiting at home and there was a long line so I chose to leave without pursuing it - however it was my first time at this particular Jersey Mikes and it will be my last. Very disappointing. read more