Offered cash for a camper talked someone person salesman was going to call been 30 days no call…read morewent elsewhere.

I needed a valve as I was passing through Sioux Falls. I called parts, they had what I needed. I…read morestopped in and the parts guy had it ready for me. Super nice people, lots of RV parts, great prices, great service.

Hi, don't approve of this business because every time they give me an estimate when I show up it's…read moredouble or more of what they tell me when I go to I 29 RV what they give me an estimate for is what I pay ! I own three campers 2/5 wheels and a pull behind and I spent thousands of dollars there in the last year and a half and then I realized that I was being taken advantage of they are way more expensive than their competition and not honest this is my opinion Take it for yourself I believe in loyalty, but I don't believe in someone taking advantage of me . Every estimate they've ever given me when I get there they charge me double it's disgusting and it is a very bad business practice.

Overpriced used campers, they don't haggle with prices. We wanted a washer and dryer in our unit…read moreand while being able to finance it together with the camper was great, I had asked to see the washer and dryers and they shrugged saying they're just whirlpool appliances. I was like is that supposed to mean anything to me, having never purchased a whirlpool appliance before. And while the washer and dryer are "stackable" they are connected simply bolted together and we have already had issues of our dryer falling over while traveling and the bolts have completely come undone. Would never shop here again

While we had a good buying experience a year ago, they just told us not to bring our motorhome…read moreback. We have two issues with it, one in the chassis and the other in the motorhome. They are not honoring the extended warranty we paid mega bucks for. They have had the motorhome for 6 weeks and have tried to solve the issue, but don't want to see it to a complete fix. Customer service is very lacking.

We dropped off our horse trailer for repairs. We needed a new toilet and were quoted $300 labor…read moreincluded. They billed us for $600. It needed a new pocket door hinge. When we picked the trailer up because "it was done and working", the hinge was replaced, but the pin that holds the door was now broken and ripped out of the door. They also put in lights and charged us $100 per light to repair. All of the clearance lights that they put in have had to be redone since because they quit working. They put in a new tail light that was faulty, and the wire crimps came undone. We had to pay another company to re-do that, too. We dropped it off on our scheduled day and 2 weeks later they hadn't even started looking at it yet. We had to constantly call and got the run around. Our bill was $1500 and the only thing that was working was the toilet that they overcharged us on. Now we have been trying to call for over a week to try and make this right and they don't answer and don't call us back. 10/10 do not recommend this place!!

We just bought an rv from I29 Rv and our experience was beyond expectations. This is our 4th rv and…read moreour past experiences have been less than favorable. We worked with our salesman Chris over the phone on a unit that was about to be delivered to the dealership and were able to come to an agreement over the phone. On the day of the purchase, everything was as discussed. We got exactly what they promised us for our rig and the price was as discussed with NO HIDDEN costs. The financing went smoothly and the transaction went without any problems. We picked up the rig and took it to a local campground for a good shakedown. We found a water leak under the sink and an error code on our refrigerator. We took it back the next day and they fixed the water leak and diagnosed the refrigerator. A part had to be ordered and we were told that it would take two weeks. We left the Sioux Falls area and drove to Rapid City area to take care of some business. During the drive I found that the windshield wiper fluid was not working. I found that the hose from the reservoir to the wiper was cut. When we got back to Sioux Falls a week later we stopped by the dealer and talked to our Salesman Chris who took it upon himself to repair the broken hose. Did not even try to pass the buck to Mercedes or the service department. Just fixed it himself. We took the time to inquire about our part and we were directed to Julia, the person in charge of warranty repairs. She let us know that the part was ordered and we were waiting for Forest River to ship the part. She promised to inform us by that Friday what she knew. She promptly called us on Thursday, yes Thursday to let us know that the part should be delivered to the dealership by Monday and that as soon as she had the part, she would schedule the repairs ASAP. Monday morning we received a call from Julie that the part had been delivered on Saturday on her day off and that she had arranged to have it installed as soon as we can get there. We broke camp and headed for the dealership. When we got there we had two other minor issues that we wanted for them to look at for us. They took the rig into the shop and within two hours had our refrigerator repaired and the two issues resolved. Our experience at I29 Rv was outstanding. We were treated with respect and had every concern that we had taken care of. We HIGHLY RECOMMEND I29 Rv to anyone looking to buy and Rv or boat. They are highly professional and down to earth people who know how to take care of their customers.

I appreciated the help received from Sam Nelson as I looked at a used travel trailer at the Sioux…read moreFalls location. He worked hard to show me a nice mix of campers to help me hone in on the specific style of camper I was looking for. There was no pressure to buy now and all negotiations were very fair. I also received knowledgeable help from Jay at the parts and service dept. I added a slide topper and side and rear cameras and Jay got everything ordered and installed perfectly. When I picked up my travel trailer Dale was there to help get me trained in on the "Ins and Outs" of our "new to us" 2020 Rockwood 2109S travel trailer. He was patient, kind and had a fun sense of humor. Overall, I left feeling terrific about being able to do business with each of the associates who had assisted me. One of the reasons I chose to drive four hours from my home in Rochester, MN to do business from them was the documentation fee charged by Pleasure Land RV in Sioux Falls was far lower than other RV centers I had checked out. If you are in the market for a camper or RV, and want a positive experience, check them out.

This place is exceptional! They literally just make the whole process painless, and even after for…read moreservice, they really go the extra mile. They know their stuff too- true knowledge about the rv industry and customer's needs. Shout out to Robert, Sam, and everyone else! Thank you.

I needed to buy a new RV. I walked in unannounced, and EVERYONE was FANTASTIC!…read more Carmen at the front desk was delightful. She made me feel like a member of the family, and she made sure I met the right people. My sales rep, Paul, was so friendly and helpful. Great smile! Vito was very nice and ready to help if needed. GO UKRAINE!!! All of the folks in the Parts Department were very nice. I found all the customers to be friendly and chatty as well. There was only one disappointment.... CEO Marcus Lemonis did not pop out from behind an RV to say Hi. Maybe next time! Josh the General Manager sent me several emails. He forwarded my email to Marcus, so he could show up. He is a truly exceptional businessman. Camping World is THE place to go for anything RV.

Another bait and hook tactics. Advertising cheap RVs and not have them. They advertised a 33 foot…read more 2022 RV camper for 13,999. A colman 27', 2019 for 15,999. But don't have them but a 19' 2013 for 15,999, It is a crappy excuse for a RV. Here is the picture that lures you in, but they do not have.

We purchased our 5th wheel from Matt and Julie last year and had a smooth sale. We brought it in…read morethis week for some work to be done and they did a top notch service for us. Would definitely recommend them if you're looking for a family owned business who cares about their customers.