When I think of buying a car, I think of a**hole dealers who waste your time and try to scam you…read more But that couldn't be farther from the truth at Enterprise Car Sales. I was in a car accident (i'm ok!) and needed to purchase a used car ASAP! I heard great things about the cars sold at enterprise, so I went for it. Little did I know the salesmen were great, too! I mostly worked with Dane and I highly recommend! During each stage of the process, we worked with great people and felt comfortable. At NO point, I felt pushed or uneasy. Not to mention, this was my FIRST car buying experience. I can't wait til my next one so I can go back!

Awful, sold me a piece of crap.... Ignored & blamed me for a…read moremanufacturer recall...... Blake told me that there was a recall & Kristen shot that down, saying she hadn't heard that & added that he was a new hire & apparently he didn't know what he was talking about...I'm going to tell the truth & shame the devil (Kristen)

I was on a long triad trip going South, when all of a sudden my civic suddenly started losing oil…read morepressure. I pulled into Ed Martin and gave them my story at service department. They immediately started troubleshooting my car, found the issue, repaired, and I was on the road in 2 hours. I can't thank them enough! Price was reasonable too, can't be mad at it! Thank you guys and gals! You allowed me to make it home with family before the fireworks!

If it hadn't been for a particular in-person visit, my review for Ed Martin Honda would likely be a…read more2-star experience. My car had an unexpected death about three weeks ago. As a wheelchair using driver, it's not particularly quick or easy to identify an appropriate vehicle that will meet my needs. I don't drive a van. I typically have driven a 2-door automatic, however, it has to have enough room between the driver's seat and the door frame that I can put my wheelchair, when folded, in the backseat. When I was younger, these were easy to find. These days? Not so much. I first called Ed Martin Honda as I was curious about a used Honda Civic. I'd had a Civic before, but cars change over the years and I wanted to make sure. I was transferred multiple times trying to find basic answers about the vehicle. At one point, I simply asked if they could measure the space I needed to know about as I'd been able to determine how much room I needed. It was really basic customer service, and they just wouldn't do it. Majorly dropped ball. Somewhat on the flip side, I did an in-person visit and the sales rep definitely went out of the way to let me try a couple of the vehicles. I was definitely impressed, and there was a definite effort to try to think of vehicles that would actually work. That was good customer service, though we didn't actually find a vehicle. For the record, I ended up buying a Honda. If that original associate had been more helpful who knows what could have happened? I learned that both the Civic and the Accord would work (coupe versions, so slightly older). I ended up with an Accord that I'm anxiously waiting for it to arrive. This was a solid mid-range experience, though somewhat disappointing given I've generally heard great things about Martin's customer service. Phone call? Disappointing. In-person? Much better. Overall, I'd still probably return for future needs.

My husband has a 2016 jeep that is in perfect condition. It has less than 20k mileage…read more Well you can imagine the frustration when he could not change a "burnt out tail light" We have always taken the car to Eastgate jeep. We'll find them to be customer centered. Promises kept and speedy service. They send out coupons and this time one coupon saved $185.00 on all points checkup. They hook the car up to a program that checks all over the car. Then they give a report After checking the car all over they agreed it was just a bulb and put in a new one. ( They had the tools to get to the light ) They send a text to let us know the status of the service, sent the result of the test and what they did to fix the car They followed up with a call telling us to pick up the car, go to the cashier and there would be no charge. My husband thought they were going to charge a labor charge and spoke with the service manager who said it was an easy fix and not worth charging. Glad to fix it. Enjoy We will be back and we are thrilled with the kindness and respect we were shown. Thank you Eastgate Jeep for fixing our car and making our day!

Attn: Sean Roberts, General Manager…read more My husband and I purchased a Jeep Grand Cherokee from Eastgate in Fall 2025 and had a fantastic sales experience. Unfortunately, our recent experience with the service department has completely shattered our trust. What we are asking for to resolve this (Fair Outcome): Completely fix the sensor issues on our vehicle immediately. Wave any additional diagnostic fees or deductibles, as promised by management. Provide a rental/loaner vehicle until the work is completed so we can transport our children. The Timeline of Events: The Initial Drop-off: We brought the Jeep in for routine maintenance (oil change/tire rotation) and three covered recalls. We were never disclosed a diagnostic fee when the advisor noted our check engine light. Hidden Fees & Warranty Discrepancies: We were later quoted an astronomical $950 bill. It wasn't until we demanded a line-by-line breakdown in person that extra fees "vanished," and we had to force the advisor to check our aftermarket warranty--which they dragged their feet on for 24 hours before admitting it covered the transmission pan. Incomplete Work: We paid our deductible and picked up the vehicle on Friday, only for every single sensor to go off the second we started the car. I immediately turned around and brought it back. The service manager, Norman, rode with me, admitted the sensors were never even looked at, and promised we could bring it back Monday under the same open ticket with no extra deductible. Lost Paperwork & Zero Communication: When we returned Monday, the department had lost our paperwork, had no notes from Norm, and treated us like an inconvenience. Norm avoided eye contact and refused to help. By noon, we received a call claiming the car was "done," only to realize the advisor was reading off the invoice from the previous week. Our vehicle is still sitting at your dealership. We have tried calling our service advisor multiple times today with no answer. We have been incredibly patient and gracious throughout this week-long ordeal, but the lack of internal communication, hidden charges, and failure to actually fix the vehicle is unacceptable. We require a swift response and a rental vehicle while this is made right.

I just have to post this. First off, I hate car dealers. The car buying experience is right up…read morethere with root canals for me. Second, I triple hate car dealer finance guys. BUT, these folks are definitely *not* on my hate list. They are, without a doubt, the exception to the rule. Our salesman was Caleb and he was really great. Enthusiastic, and what he lacked in specific knowledge at this point in his career he made up for in his ability to get answers. I don't recall the finance guy's name but even that experience was smooth, pleasant and gave me a pretty satisfying result. Plus, I love my car!

1 STAR - Extremely Disappointed With Indy Hyundai | Loyalty Clearly Means Nothing…read more I honestly wish I could give zero stars. This is my THIRD vehicle purchased from Indy Hyundai, and after everything I have experienced, I can confidently say that I will NEVER purchase another vehicle from this dealership. I am extremely disappointed--not only with the problems I have experienced with the vehicles, but even more so with the way I have been treated as a customer. With my previous vehicle, I experienced multiple issues, including water leaking into the trunk. Despite bringing it to their attention, no one could tell me why it was happening or properly resolve the issue. I also had more than three faulty tires replaced and experienced problems with the windows rolling down. I take exceptional care of my vehicles, so these were not issues caused by neglect or poor maintenance on my part. Despite those experiences, I continued giving Indy Hyundai my business. In June 2026, I purchased a brand-new vehicle and traded in my previous one. The salesmen were very nice during the purchase, and initially, I felt good about my decision. Then came the problems. From the beginning, I had issues getting Bluelink properly set up and connected to my vehicle. For an entire month, I did not have access to a feature that should have been available with my brand-new vehicle. At the time, I couldn't understand why there was such an issue getting it set up. About a month after purchasing the vehicle, I finally got an answer--but certainly not the one I expected. The dealership called and informed me that they had GIVEN ME THE WRONG VEHICLE and that I needed to return it. Yes, a month after I purchased it. Suddenly, the problems I had been experiencing with Bluelink made a lot more sense. For approximately a month, I had been driving a vehicle I purchased believing everything had been handled correctly, while also trying to figure out why I couldn't get Bluelink properly connected. By this point, I had also already paid out of pocket to have the windows tinted. I did everything I was supposed to do as a customer, yet somehow their mistake became my problem. Because I had already paid for the tint, I expected the dealership to make that right. They offered to tint the replacement vehicle, but I was told the tint they could provide would not be the same as what I had already paid for and had installed. I didn't think it was reasonable for me to have to accept something different because of a dealership error that was completely outside of my control. I requested reimbursement for the tint I had already paid for and was assured that I would receive it. It is now September 7, 2026, and I STILL HAVE NOT RECEIVED MY REIMBURSEMENT. I even told them I was willing to come directly to the dealership and pick up the payment myself, yet they proceeded to mail it anyway. Months later, I am still waiting for money I should never have had to chase in the first place. Unfortunately, after finally receiving the correct vehicle, the problems still didn't stop. I noticed condensation inside the headlamp and brought it to their attention. Instead of taking my concern seriously, I was initially told it was "normal." After going back and forth, I was then told it was a minor issue and that they simply needed to order a part. Except that wasn't correct either. Ultimately, they discovered that the issue required replacement of the ENTIRE HEADLIGHT ASSEMBLY. So something I was initially told was "normal," and then described as a "minor issue," actually required the entire headlight assembly to be replaced. At this point, my biggest problem isn't simply that a brand-new vehicle has experienced issues. I understand that problems can happen with any vehicle. My problem is how Indy Hyundai has handled those problems. I have repeatedly felt dismissed, minimized, and made to feel as though my concerns weren't important. I should not have to continuously push, question explanations, follow up, and advocate for myself just to have legitimate concerns taken seriously. I also have to acknowledge something that has become difficult for me to ignore: I can't help but wonder whether some of the way I have been treated is because I am a young woman. I know what I am experiencing with my vehicle. I should not have to fight to be heard or be made to feel as though I don't understand my own vehicle simply because I am a young woman. I purchased a BRAND-NEW vehicle expecting reliability and peace of mind. Instead, I have dealt with dealership errors, unresolved issues, incorrect information, delays, and an overall experience that has left me feeling like my business and loyalty simply don't matter. This is my THIRD vehicle from Indy Hyundai. Three vehicles. After continuing to give this dealership my business despite previous issues, I expected to be treated like a valued and loyal customer. Instead, I feel like I have been treated like an inconve

Took my truck in around 9am for oil change and regular inspection. While I appreciated the staff…read moretook me in with no appointment and squeezed me in, it took mostly all day to get my car back. At 5:40p I got a call that the truck was ready and I could come by and pick it up. Luckily I was only 5 min drive and rushed over to get it. Otherwise I would have waited till the next morning to get my truck. Outside of all that, the team was great. Did everything they needed to do and got my car ready by the end of the day. I would have appreciated some communication as I didn't know what was going on with my car throughout the process until it was "ready"

I wouldn't buy from here unless you have no other options - still waiting to get my vehicle in my…read morename & anyone I spoke to can't tell me why it's not. Oh I also got this car in April, the car itself is amazing but their process is terrible, I should've known better when the salesman was mentioning a mistake they made before that caused the customer to lose their car - something about Ray Skillman not turning in their paperwork on time, still a weird thing to mention during a sale. Their receptionist hung up on me as I was asking about my license plate, so really there is no professionalism after a sale. Not sure if all Ray Skillman dealerships work this way but a family member had a similar experience earlier this year at another location, so best bet is to avoid Ray Skillman, it's crazy to think I had an easier process at a local dealership than at a big name one.

I just purchased a 2016 Jeep from ATG and it was a very pleasant experience. If you're like me,…read moreyou probably dread going car shopping. But the guys at ATG really care about their customers. I got a nice car for a fair price. I recommend them!

I purchased a vehicle from Autos to go and ran into some issues with it after. They promptly called…read moreme back and went out of their way to make everything right, even if that meant a loss for them. It's truly rare to find a shop like this that genuinely wants to sell quality vehicles to others for fair prices. They are all extremely knowledgeable about cars and will take the time to explain everything. Do yourself a favor and buy here as Kaven will do you right. It's reassuring to finally find a shop to not only buy from but to get auto work done as well. Thanks, Autos to go for a very pleasant experience!!

I've been servicing my car here for a while, and it's been a very positive experience. Jillian and…read moreeveryone in the service department are very professional and always willing to help. Whenever I had a question, they went above and beyond to assist me and offered their honest opinion. I appreciate everyone's friendliness, expertise, and responsiveness / communication. They are easy to do business with, always return calls / emails, and their support on my car ownership journey has been outstanding. Highly recommend!

Great until the sale is made. After that you run into the insolent and arrogant people in the…read moreservice department. They won't care about wasting your time, and will give ridiculous answers to basic questions. My Pathfinder 2025 doesn't give the advertized fuel mileage, and this dealership has shown zero interest in resolving the issue; just given me the runaround.