Fourteen years ago, I met Dr. Silk at one of the scariest times in my life -- I had just been…read morediagnosed with breast cancer. I was overwhelmed and frightened, but Dr. Silk's kind, calm demeanor and incredible patience immediately put me at ease. His compassion and the supportive, caring staff made a world of difference during such a difficult time. Fast forward 14 years, I decided to have a revision of my lumpectomy along with a tummy tuck. Without hesitation, I went back to Dr. Silk -- and I'm so glad I did. If it's even possible, he was even better this time around. His professionalism, skill, and genuine care for his patients are unmatched. I can't recommend him highly enough. I've referred all of my friends to him and will continue to do so. Dr. Silk truly changed my life -- not once, but twice. Forever grateful.

From start to now everything went as expected thank you Dr. Silk and all the staff involved. My…read moreself esteem is at 100% and up. so grateful for this procedure I had done that Dr. Silk did, thank you thank you thank you.

The "CA Skinstitute" is under new management. I went in this morning to schedule an appointment and…read morethe staff person who waited on me was efficient and courteous. I was most impressed by the respectful way she provided help, which was an encouraging sign. So far,so good!

I wish there was a Minus Negative star to rate this place with. It is impossible to speak to a…read morelive person at the local office in Salinas. I've called multiple times about an overpayment issue and can not get anyone to credit our account, MUCH LESS ANSWER THE PHONE. HORRIBLE, UNPROFESSIONAL PHONE/CUSTOMER SERVICE. I will never return this to this place.

I do not recommend this business at all! If I could rate this place a negative number I would. To…read morestart, with the front desk staff, they are like robots, show no emotion. Lack of empathy. Smiles are free, if they are not happy where they work then please work elsewhere out of the service industry. The check in kiosks. Most of patients are elderly do think they can see well to have to use those. The staff does not offer assistance to help them either. Next when they call your name out they walk you, through the hall where the staff is standing around on both side against wall. Just chit chatting gossiping I imagine about the patients that are walking by who knows. Then they take you in the office where most of the time the person is very unfriendly off standing. The doctors see you quickly give you the feeling of ok move a long, next. Not professional on either parts. The front office personnel should be trained or retrained or fired if they do not improve. This company is strictly about the money. They charge us upfront for everything and do not bill the insurance correctly, so the only person affected is the patient, not the insurance company or Vantage eye. When you ask questions they look at you like why are you asking questions. Well I did pay for a service they should answer my questions. Unfortunately here you pay to receive the most horrible treatment and service.

I went in to get eye glasses from their eye center. I was quoted a price and paid half in advance…read more When I received an invoice I went to print it for my records and found they had increased my bill by $200. I have never been quoted a price and then have it increased with no explanation. Needless to say, I will never go back to get glasses from them again.

Dr Z and staff were amazing kind and very caring...I am very happy with the results in fact, he…read moreexceeded my expectations for a lower face/necklift took 15 yrs right off. and boosted my confidence 100% its not too tight looks very natural . I have good skin quality so healing was almost a breeze..I followed his instructions to a tee. recovery was pain free not even tylenol was used as mild discomfort was tolerable. cost was very reasonable too. highly recommend to anyone considering..meet with him!

I got rhinoplasty here a couple years ago. The staff was extremely friendly but the doctor not so…read moremuch. He's the type of doctor to do what he wants.. not what you want. He took the hump off of my side profile but if I turn a little bit you can still see that he left a bump on both sides of my nose. It's like he only focused on one angle but forgot every other angle. I brought this up to him during my follow up and he told me to "calm down it will go away" he also said it was "normal" for tissue to come back. But this wasn't regrowth... from the beginning it was clear that there was leftover bumps on both sides. Im not sure why he kept disregarding my concerns but it was clear he didn't care about me as a patient. He wanted to charge me for the whole procedure again to fix it so I decided not to continue with his practice. 3 years after my surgery and I still have the bump on both sides of my nose. The day of my appointment when the nurses were getting me ready they were arguing right infront of me! I was scheduled as the second surgery of the day but then last minute they switched me to the first surgery. Everything seemed so rushed and maybe that's why the doctor forgot to pay attention to detail when it came to my surgery. Maybe he's good with other procedures but I wouldn't recommend coming here for rhinoplasty. He will disregard any end goal you want and override with his own idea. The front view is also crooked and off to the side like coralines nose. Will get redone at another office unfortunately I wasted my money with him.

Dr.Trapp is not de-sensitized to patients' troubles so he is genuanly caring and kind. He is…read moreknowledgeble, highly professional, ethical and respectful. He listens, explains and answers questions. He is a good person and a good MD.

This is a review of Dr. Matthew L. Romans, MD FACS at Salinas Valley Plastic Surgery Associates in…read moreSalinas, CA I give Dr. Romans my absolute highest recommendation for plastic surgery based on his vast technical skills, experience, and amazing results he achieved for me on my breast reconstruction after cancer. If you want to know more, please read on. I am a cancer patient, that required removal of cancer, and, a rebuild of what was left of my breasts which were already in very sad shape. When the Nancy Ausonio Breast Health Center referred me to Dr. Romans, I checked out his website and photo gallery. https://www.salinasvalleyplasticsurgery.com/plastic-surgeons-salinas/matthew-romans/ Two things are paramount in the choice of a plastic surgeon. 1. Ability and 2. Desire Anything else is secondary. Dr. Mathew L. Romans has built a thriving practice based on his impressive skills and casework in many years of experience. This enables him to expertly assess your case, answer your questions, explain your options, and implement the achievement of your result using his technical prowess. He's serious, friendly and energetic. He has a cool sense of humor. He has a passion for his craft. His desire to get you the best outcome possible, is evident in the attention to detail shown in every facet of his practice, from his detailed website, immaculate office, and friendly well trained support staff. He thinks of everything. In my procedure, once cancer was removed by the general surgeon, Dr. Mathew L. Romans was tasked to recreate breasts where now, there was a gaping hole, and extreme ugly drooping tissue. No other words are strong enough... The result was LIFE-CHANGING! It is shock and awe in the best possible way. I am humbled by his skill and the result he gained for me. Where there was very little left, he conserved tissue and reshaped to make a beautiful breast, and he then made the other side match with great symmetry and nipple placement. I went from 36DDD breasts hanging at my waist, to 44C breasts with beautiful size, shape and projection. He hid scars in the breast fold. The nipples look amazing. I now have the breasts of a woman more than half my age! At a follow up with the general surgeon who removed the cancer, that doctor took one look and said "Dr. Romans MADE MAGIC." I give Dr. Matthew K. Romans the HIGHEST POSSIBLE review and forever appreciation for impacting my life in a wonderful way.

this doctor and his associate Dr. Silk are very abusive and unprofessional . I was treated like a…read morecancer freak. like I didn't belong in a plastic surgeons office, they treated me like I didn't deserve reconstruction after all I went through. instead, I was assaulted by Dr. Silk. after I made a comment about him while under the influence. Dr silk broke my sternum whole on the table. after his reaction when I asked him why he broke my sternum, he grinned, held his head and stared at the floor. WOW. so I went to his colleague. which was even more unprofessional. This doctors put in two different sizes and I can't even tell you what else he did, however, he left me in the room with the anestioligist so when I went home I washed sperm off of my face. these doctors are disgusting! I will be making flyers, and PUTTING THEM EVERYWHERE WITH THEOR FACES ON IT

Well, you can tell "Jem" must work there cuz her review is the only positive one…read more My review here is for the ladies at the front desk. You guys have ZERO customer service skills. Completely ignore patients and when patients have to ask questions, it is clear they are disinterested and bothered. I then called for follow up and the phone rang for over 6 minutes. When they finally did answer the phones, they immediately said please hold. In total I was waiting for over 10 minutes! I then asked to speak to a supervisor but supposedly she wasn't there and was supposed to call me back (which never happened). This business should take these reviews serious. Your staff is consistently given negative reviews and something should be done. As far as the doctors go, I went here and saw Dr German who was great. No complaints for the doc.

I went to this location for an ear infection. The doctor could not solve the infection. He sent a…read moreculture to be diagnosed and said he was ordering a CT scan of my ear. I never got the CT scan or culture diagnosis until I went to a doctor in Carmel. The Monterey office is worse as they make you wait an hour or more to be seen. They need to be shut down!

Dr. Block is such a nice man, as is the front desk and the rest of the staff, who are so nice and…read morefriendly. The place is very clean as well. Chase is the person who gave me my hearing test; he has a great personality. Did I wait in the room where they put you by yourself to wait for Dr. Block? Yes, I did wait for a bit, but it's easy to deal with that if you have your phone with you. I just turned off the volume and played games on my phone while waiting. Was it worth it? Yes, I feel that the wait was worth it. I'll go back in 2 weeks. I really like this place.

Dr Block is one of the best doctors I have seen for ear issues. That being said, his office staff…read moreare either incompetent or lazy. It's almost impossible to get an appointment with Dr Block without waiting weeks yet the staff refuse to keep cancellation list. COME INTO THE 21st CENTURY LADIES. I have had multiple discussions with them and they say they have never done it therefore they never will. It would be such a basic thing to help patients - but they clearly aren't concerned with helping patients. I have mentioned it to Dr Block who stated just call them and ask them to add you to the schedule but they always refuse. He seems almost afraid or intimidated by his own staff. So if you manage to get an appointment you will have good care by the doctor (you might wait a really long time like some other patients have mentioned here).

Dr. Goldberg saved my young daughter's face from having a noticeable scar in November 2021. She…read morefell on the school playground and had a deep cut on the outside of her face that extended to the inside of her mouth. I took her to the CHOMP ER and kindly requested a plastic surgeon to stitch her up. We were so lucky that Dr. Goldberg happened to be there at the same time and was willing to help my daughter. He has an excellent bedside manner with kids (and parents!). My daughter was scared at first, but his demeanor relaxed her. He numbed her face and stitched her up, all while being kind and warm. He took a scary situation and made it look like a piece of cake. I am beyond grateful for him. Now almost a year later and my daughter's face looks great!

Dr.Goldberg is an exceptional Physician whose knowledge and expertise is top notch. He is someone…read morewho you can trust to listen to you, and take care of you as if you were a family member. I recently had to have 2 unexpected biopsies done on my face. Dr. Goldberg went above and beyond to accommodate the scheduling of this appointment to coincide with another medical appointment ( only 2 days later) which required me to discontinue a medicine 5 days prior to the procedure. His kindness to accommodate me like this, kept me from having to discontinue this important medication for another 5 days at a different time. Now that's what I say is a Dr. who goes above and beyond to care for for his patients! That is the exactly the type of Dr. I want to see, and recommend to my family and friends. Thank you Dr. Goldberg and staff. Mimi Gebert