I've been getting hydro facials from Dr. Kenner for years and have seen a noticeable difference in…read morehow my skin looks! I love that her team took the time to get to know me and my skin challenges during my consultation and pick the right facial for me. I'm getting married in October and am loving the Solution #5 Retinoid product from Dr. Kenner. I loved hearing about the research and years of experience that led to the creation of her product line and how gentle it is on my skin. I like it best on my face after a shower to prevent my skin from getting dry. So grateful for Dr. Kenner for helping me gain confidence through clear skin before my wedding.

I loved my experience here. I had micro- needling done and…read moreit was painless and relaxing, The doctor is very nice and easy to talk to. She answered all my questions and concerns. I highly recommend this place.

I was overlooked by my previous Dermatology office, and hadn't been seen in over 1 1/2 years…read more... So my wife and I both scheduled appointments, and were seen within a couple of weeks, instead of the usual 6 months later, cause they're too busy.... Everything went well, office staff, visits, and no problems with our insurance.... I've been there twice now, and I'm scheduled to see Dr Javid next week to finalize all my concerns...

If you are looking for a doctor to give you some respect and the time of day, she is not for you…read more Zero eye contact as she asked why I was there, rather she only looked at her laptop and typed away. Kind of cold you might say.

It is very strange to me that this practice either gets 1 s or 5 s. How can they be both? My lst…read morevisit was a total body check and I felt the doctor was very thorough. Having worked for many years as a nurse in an established derm practice in Monterey I am quite familiar with "skin issues" and care. I recently had to get in for a pretty urgent issue and they were able to give me an appointment with in a couple of days which was great. Dr. Bonante took a look at my issue, ordered some blood tests but was in and out of the room relatively quickly. She is businesslike and not from what I could see very personable but perhaps she was having a bad day. So my rating is middle of the road for now, we shall see how she addresses my concerns when she sees the blood work.

I live 18 miles from the office. I left my house early. I get stuck in traffic that caused my 18…read moremile trip to take over 90 minutes. I call to let them know I am going to be about 15 minutes late. I speak with someone named Morgan. She tells me I will not be seen so should not bother coming in and tries to reschedule me. I let her know my frustration and asked how it was that last time I was in I waited over 45 minutes to be seen plus the appointment time equaling over an hour. So apparently it's OK for them to be late to my appointment and my time is not as valuable as theirs. Got it. She then explains they see over 50 patients a day, etc. So I am supposed to accept their excuse for being late, but mine is dismissed. Got it. She then tells me she will be sending a $75 cancellation fee bill to me. Really? She tells me about their 10 minute policy that if a patient will be more than 10 minutes late to the appointment they will be refused. I guess I need to put in writing that my policy is that if the doctor is more than 40 minutes late to my appointment I charge a $75 fee. Then she asks if I want to reschedule. Nope. My whole family are patients. I should say my whole family were patients. My wife called and cancelled all upcoming appointments for our entire family based on the principle. Save yourself the headache and money if for forbid there is a traffic accident or issue on your appointment day as you will be met with a monotone dismissive conversation on the other end along with a $75 missed appointment fee. So hopefully it was worth losing thousands of dollars in future visits over $75.

great doctor very understanding, good receptionist very kind and helpful, parking is good arearead more

Dr. Oriba was impatient, rude and asked me why I had returned. He had told me to return for a…read morefollow up. When I explained what he had diagnosed he said, "who told you that!" I told him he had. Down hill from there.

Update: My review remains basically the same…read more Pro: Dr. Rheim (junior, his father also used to work in the practice, but I believe has retired) is an excellent dermatologist who is capable, takes his time as needed, and has great bedside manner. Con: The practice seems to have taken on more patients than it can support, and the issue is getting worse. I have an annual check-up appointment, and if I ever have to reschedule it, the next available appointment used to be about half a year out, and now that's shifted to a full year out. It's great that there's so much demand for the practice, but there's a limit to how many patients a practice can support. Also, the front office staff often seem stressed and surprisingly hostile toward patients (see other reviews, this appears to be a widespread experience), which is probably not unrelated to the practice taking on more patients than it can support and the front office having to handle patient frustrations with that. Or maybe it's just a staff member whose hostility has nothing to do with her experience working at the practice?

Dr. Rheim is exceptional! Best dermatologist for me. I have been a patient for 15 years. This…read morereview is not about the doctor. I continue to be a patient due to the quality of care provided by Dr. Rheim. The review is in fact for the Front Desk staff. I get major anxiety when my appointment is approaching. I fear walking up to the reception to give my co-pay because anything sets her off. The lady in the back desk too. She argues and speaks over you. I feel distressed in the waiting room, because I hear and see how they treat patients. The staff is beyond rude. They are so mean! Condescending. Office manager is not helpful either. I am relieved when I sit in the exam room. They never return phone calls. I have had to go to the office in person and even then, I am made to feel stupid.

Went to see Dr. Wahlgren for a full body check, which I haven't had in many many years. I was very…read moreimpressed by the thoroughness of her check, as well as the personal interest she showed in my health. She's young, concerned, and really seems to love her work. Skin cancer was confirmed. The only reason I am rating this office a 4 and not a 5 is because I was quite shocked when someone (not Dr. Wahlgren) called me and told me about the basal cell carcinoma. I was so casually informed that it took a few minutes before I realized the call was not good. Not really sure why I was informed in this highly insensitive way, and am just really grateful I wasn't driving when I got the call, as that would have been extremely upsetting. Staff may want to rethink procedure before calling patients with bad news. K Since, I have visited Dr. Hambley, who I really liked. I appreciate the way he thoroughly answered all my questions and concerns. He performed the Mohs surgery today, and I believe it went as well as it possibly could have, so I'm happy & will definitely continue regular checks with Dr. Wahlgren.

Absolute worst experience with a doctor ever. Made to feel like an annoyance. The doctor's demeanor…read moresuggests she regrets her career choice and takes it out on the patient. Also two years after that last treatment, they're still coming after us for money even though their own invoice states that the amount was covered by insurance. You're not dealing with compassionate doctors, you're doing business with a private equity group. Profits appear to be the priority.

Dr. Lee is a fine doctor but his billing office is incompetent…read more My husband went to see Dr. Lee in his Los Gatos office in April 2024. They billed the wrong code so our insurance did not apply the plan contract price. Took us three phone calls and 8 months to fix the problem. Meanwhile, they kept billing us so we paid in full since we did not know what else to do and don't want to ruin our credit. After insurance finally got the right code to fix the bill in January 2025, we called the billing department for a refund (since we paid in full). No call back. Today, instead of getting a refund, we got a bill saying we owe more money because the bill fails to list the full payments we made. Now we have to call them again. Seriously! No matter how good a doctor Dr. Lee is, it is not worth our time and energy to deal with the billing department. Dr. Lee: you deserve a better billing service!

Dr. Lee is the dermatologist I chose because he takes my family history of melanoma seriously! He…read moregives a very thorough skin checkup and quickly freezes off anything suspicious quickly. My twin sister had stage 4 melanoma and nearly died; my cousin had a melanoma cut out of her arm leaving a huge scar. And my mom had a melanoma cut in the early 90's that should have killed her, but it did not. I take my skin care profoundly serious as a result. And I need a dermatologist that does too! Dr. Lee looks very carefully at all my freckles and spots. He is thorough and professional. The Covid procedures for the office are excellent. Masks required. You park and call before coming up. You are asked screening questions about your health. They take your temperature too. All very legit given the pandemic situation we are all in. Stay safe and happy Yelping!

Dr Renee Lucero Kang I am 83 years old therefore have a lot…read moreof experiences with doctors. Dr Lucero Kang is one of the best. She is on time, no nonsense, professional and caring. When cutting she always tells you what if going to happen before it happens. I recommend her and give her a five star rating. Doug Porter.

Finally found a caring Dermatologist. Took time with me and whole body scan. Front desk organized &…read moreprofessional!