VERY RUDE!!! The 1st col of times I spoke with them, they were very kind. The person I spoke with today was very rude and impatient. She spoke down to me and their Billing person was defensive of the person that was initially rude. All of this happened bc I have Medicare and my surgery is deemed Medically Necessary. They want you to sign a waiver bc "Just bc Medicare authorizes it, doesn't mean they will pay!!" What?!! Sounds so fishy and this is THE only place that has said this to me. To put it bluntly, sounds as if you need a medically necessary surgery, you will end up footing a bill after the fact! Medicare only allows them to charge a certain amount. So, it sounds like they don't want to use Insurance. I explained over and over that I will have no problem being approved. (I've been approved in the past, but had to hold off, which I explained ) Still not friendly. I was more than willing to also pay out of pocket for a tummy tuck, lipo and thigh lift. Even if I had to do it in another visit bc some places won't combine insurance with out of pocket. I guess they assume I can't afford it bc I'm on Medicare right now. I was a Paralegal for years. I've saved plenty of money, so why pay for a medically, necessary surgery? I can't imagine going into this office after having a huge surgery, with the way I was treated on the phone just asking how things work at that office (billing wise). GO elsewhere! I was excited to see a FEMALE doctor for this! No thanks. Don't advertise you take insurance if you don't want to be bound by insurance prices!!! Ps- attitude is a reflection of leadership!! Remember this when dealing with people that the doctor employs! read more

I had a breast augmentation done by Dr. Boll in April of 2023. The consultation and surgery went smoothly. The office staff were friendly and supportive throughout the whole process. I was very nervous about the surgery initially, however, the team made me feel comfortable and it went great. The recovery time was really quick and I had no lasting side effects or concerns. I feel more confident than I did before the surgery, and I've had nothing but positive feedback and surprised reactions from people when I tell them I've had them done. They look very natural but also sit perfectly so they don't have that "fake" look about them. I highly recommend Dr. Boll. read more

The quality of care I received with my neck lift and blephroplasty was excellent. The results are amazing and better than I had hoped for. Her staff are very friendly and knowledgeable. The surgery center she uses is also amazing. read more

Dr. Boll is an excellent surgeon. All of the staff were very kind. I'm sure I was annoying with my million questions, they were patient and answered all of them. I was nervous about this procedure but everything went smoothly and I'm happy with the results. Highly recommend. read more

My attempt to schedule an appointment was a rude experience. Whoever is the representative that answers the phone is absolutely rude. I understand the requirements of particular surgeries which she explained and rudely said, if you have any of that information make sure it gets to us without providing instructions and fax information. Dr. Boll make sure the old lady goes through customer service etiquette. I understand that you don't want to waste your time or a patient- but I was a patient that seriously needed assistance and was turned off at the beginning. My insurance was in network and I was recommended by others. I didn't appreciate the initial experience. read more

Dr. Boll is amazing! I was pleasantly surprised since I'm not from Arizona in how welcoming her and her staff have treated me before, during and after my surgery. I highly recommend her for any cosmetic surgeries and definitely will be a returning customer. read more

I highly recommend Dr. Boll! She did a fantastic job on a personal procedure I had done . My results look better than I expected. Her staff are very nice too and made me feel comfortable & educated on the process of healing. I will be using her again in the future!!!! read more

Dr Boll and her staff are amazing. I had a breast reduction through them November of 2021, and everything went perfect. I have nothing but good things to say read more

I came to Dr Boll looking for a natural breast augmentation. I was a 32A, 6'1" tall and very skinny. I always thought a breast augmentation would look too fake and silly on me but Dr Boll assured me they would look as natural as possible. We discussed what goals I was looking to achieve and she recommended 275cc silicone implants for me. I trusted her judgement and that was the number we ran with. At the surgical center the staff was very nice and caring since I tend to get overwhelmed, anxious and even lightheaded around needles and such. Dr Boll came to check on me, mark me up and restate our plan of action. After I woke up from surgery I was told that Dr Boll put a 275cc implant in my right side (which has always had a bit more volume than my left) and 300cc implant in my left side for more symmetry. I was in some moderate pain and discomfort for about 5 days, took some time off work but at the 1 week mark I really started to feel much better. I am not even 2 weeks post op and feeling great. I stopped taking all pain medication 1 week after surgery and since then I have been feeling better and better each day. I had my 1 week post op appointment where my incision tapes were replaced, I was told I can ditch the ace wrap and start wearing sports bras and Dr Boll came to check up with me. Everything was looking great and healing up nicely. The first week of this procedure was tough but everyday since the bandage came off I have been feeling great and my confidence has only gone up. read more

It really saddens me to have to leave a negative review on a surgeon, after all trusting someone with your life how could you have anything bad to say right? Well in 2018 after researching surgeons I chose Dr. Boll to perform my second breast reduction. Don't get me wrong Dr. Boll was nice, straight forward and gave me a good feeling. So Jan 2019 I started the new year off with a breast reduction that would make me so happy!However post op and fully healed, I'm left feeling regret in my decision. To begin, I am very well aware that surgery is not a magic pill and I know that the body does what it will, however overall my results could have been much better. After providing Dr. with my previous surgical notes, she told me that she would be able to still perform my procedure and get me down to or as close to my desired breast size. Which was not at all the case. After surgery fully healed and a 16 lb weight loss, my breast aren't much different than pre op. I was also advised that i would not receive draining tubes which I was extremely leery about and did make mention to Dr. Boll. She insisted that i would not need them. Post op initially i was happy just because i made it out safe but dr. Boll knew that I was not fully satisfied. Which she explained that because of my initial surgery she wasn't able to take as much out, which had i known that i would've, could've made other arrangements! A week post op my breast were leaking fluid which i was told was normal....knowing that it was not! that didn't set well with me but the staff always made me feel as if i was over reacting. Now two weeks and several calls later to the office and being told it was normal and it was just air! my breast were engorged with fluid! You can hear the fluid, sounding similar to a water balloon or shaking a water bottle with every move i made, not to mention i was leaking fluid everywhere! Soaking through bandages and shirts! Office finally took me serious and scheduled me to go to banner health to get aspirated almost 3 weeks after surgery!!! I get to banner where they aspirate my left breast but refused to do the other because Dr. Bolls staff only put one on the order!! I then had to BEG the girls to aspirate the other because aside from the discomfort i was TERRIFIED while i had to wait another week and a half for an appointment with banner. The girls aspirate my other breast since it was a Another week before banner was able to place tubes! They collected enough fluid to fill a measuring cup! Yea after telling me it was just air and normal, tried to be nice about it after they aspirated enough fluid to boil pasta. Meantime due to my breast being engorged, my skin was extremely sensitive and thin, i was bursting at the seams. Gaping holes in my breast where the incisions were opening so now I'm left with the ugliest scars like i was a burn victim. the only scar treatment i was offered of course came at a cost! Smh To make matters worse i had to pay Banner health $150 for the visit with them.... my outpatient deductible for the surgery itself wasn't even $150 so now I'm paying MORE Out of pocket for some Thing that's not my fault. I paid the money because i wanted to be done with it. Dr. Bolls office never offered to reimburse me at all. Fast forward to 2020, i get a credit alert that I've been sent to collections for $150! Because apparently and unbeknownst to me BAnner expected me to pay both times that i was seen even tho the only reason i had to have a second appointment was because the girls at Dr. bolls office only put one breast on the order!! I had accepted my results and put the experience behind me but this just reactivated my emotions and since i know there isn't anything else i could do, leaving this review was just a way for me to release. read more

This was a complete, and it seems calculated, waste of my time, and money. I called Boll's office telling them that I had sustained minor burn damage to my face several years ago which had caused my mouth to shrink somewhat, and that I was asking for a consult to have a minor Z-plasty procedure done to open my mouth up at the corners. My credit card was charged $100 for the consult, and three weeks went by before that appointment. My wife and I drove 40 minutes across the valley from Carefree to Tempe. The receiving nurse was curt, and completely impersonal. Boll wasn't much better, mumbling her name as she entered the room, not even bothering to basic courtesies before saying, "So, what are we talking about today?" I described that my face had been burned, that my mouth, although not disfigured, had shrunk somewhat, and that I was looking for a zplasty to open it up a total of approximately 3/8 of an inch. From the expression on her face it was plainly evident to my wife and me that this was a procedure unfamiliar to her. She didn't even look at my mouth closely before saying that she couldn't do anything to help me, that I needed to massage my mouth, or perhaps speak with a burn specialist. I asked her if she knew of someone I should call, and she knew of no one. I quizzed her for several minutes to try to ascertain just why she couldn't do this procedure for me, and she gave a perfunctory, and not very useful explanation. The total appointment lasted eight minutes. We got up and left with the doctor making contact with the receptionist, the moment at which she should have initiated a refund of my consult fee, and for which I also should've asked for a refund, but felt so completely disregarded that I just wanted to leave. In short, this was a set-up to collect a consult fee in spite of the fact that her office had complete awareness of my request, and that this procedure is one that she isn't competent to perform. I felt like I'd been as thoroughly inconvenienced, disregarded, and summarily rejected as I could've been, and charged for it to boot!!! What a classless act. What a ripoff!!! read more

Dr. Boll performed a tummy tuck for me and did an amazing job. She is a very skilled and gentle doctor. She followed up regularly with me after surgery. I felt very well cared for. The office staff is also great to work with - scheduling, billing, nurses. read more

I was referred by a friend and have been going here since 2006. Everyone is very professional and pleasant to work with. I've received several facial treatments and Andrea is the best! She listens to you and recommends treatments based on your skin condition and what you would like to achieve. We moved 25 minutes farther away from their location several years ago and even though I hate the drive, I wouldn't go anywhere else. Simply THE BEST! read more

Love the staff and always pleased with the services! I stumbled upon Dr Boll and her office simply by living in close proximity, and I'm so grateful I did. I've received facial treatments, including micro-needling, and go there 2-3x/year for Dysport. They have amazing monthly deals and year-round pricing. I'm always greeted in a timely manner and truly enjoy chatting with their staff; they seem very knowledgeable and give consideration and detail to my questions. Dr Boll has a calming presence and is awesome at listening to what I want and never pushes me to get more than I need. I've had great results with my Dysport injections and have never needed to return for "touch-ups" between treatments. I highly recommend Jennifer Boll, MD. read more

I recently had a full tummy tuck with lipo. I chose to schedule a consult with Dr.Boll originally due to her extensive education and certifications. I had many prior consults with surgeons that didn't quite make me feel the way that she did. She explained everything in detail and answered every single question I had. She made me feel like I had all of her time and I never felt rushed. Fast forward to the day of my surgery... I showed up at the surgery center which took great care of me as well and also answered every question and concern I had in detail. I would have liked a few extra moments with Dr.Boll before being rolled off to the surgery room to ease my nerves a bit but she was there, in great character and was ready to go so I knew I was in great hands. After I came out of anesthesia I remember my husband telling me I would be so happy at my near perfect incision (this was a weird concern of mine haha). I had to return the next day to the office for a follow up and the nurses and Dr. Boll checked to make sure I was doing ok and my incisions etc. which everything was perfect. I did have a bit of pain longer than I expected but my pain was managed perfectly by Dr. Boll and her team. I truly feel like I made the best decision when choosing Dr.Boll and her team. read more

I'm so happy I found Dr Boll for my brow and upper eyelid lift. I was very nervous about the procedure but her staff was reassuring, pleasant and I had a very positive experience. Surgery day was great. Everything went as planned and on schedule. My stitches come out soon, but for just having the surgery, there's very little pain. Should I choose to do anything else in the future, I feel confident going back to Dr Boll for any procedure. Thank you! read more

Dr Boll is wonderful! Her entire staff is amazing as well. They are kind and take the time to sit down with their patients to explain things clearly and address any concerns. The care they provided was stellar from day one and the work Dr Boll does is incredible. For what you get the prices are very reasonable I can't thank them or recommend them enough. I had a breast reduction after having large heavy breasts for many years and feel like a whole new person. read more

Dr. Boll is a compassionate and caring plastic surgeon. She listened to my story and gave me professional advise. Dr. Boll's office staff is kind and courteous. Her office was comfortable and offered convenient parking. If I need to have any further surgeries I will turn to Dr. Boll with confidence. read more

I have been going to Dr. Boll's office for over 10+ years after she purchased the practice from my previous excellent plastic surgeon, and would not consider going anywhere else for surgery, facials, products, information. So all in all, I have been going to the same friendly office before Dr. Boll and presently for over 28 years! Dr. Boll is very professional and knowledgeable about what will or will not work for you. Follow-up on a procedures is always done, along with a well written instruction sheet of what you should be doing while healing. The office staff is always very friendly (both on the phone and in the office) and her staff are always there to help you. Her esthetician is very knowledgeable about every facial, injectable and product they offer and has been with Dr. Boll for over 8 years. I am very happy with the results both Dr. Boll and her esthetician have done for me over the years. Dr. Boll also offers specials every month for certain procedures and discounted face and body products. Would highly recommend Dr. Boll for whatever type surgery (reconstructive, face lift, et al) you may need or wish for. read more

Dr. Boll is a great surgeon. She is caring and compassionate. She takes the time to explain everything and ensure you are comfortable. It is very clear that she takes pride in her work. I would highly recommend her for anyone considering plastic surgery. read more

I first had plastic surgery 13 years ago. Everything went well then. This second time I chose Dr. Boll. I couldn't have picked another doctor. Dr. Boll and her staff are amazing. They are very caring and professional. They offer the best products on the market. I had a full tummy tuck and lipo suction. I am 47 years old. Dr. Boll did an amazing job and recovery was uncomfortable but well worth it. I am very happy with the results and my friends and family are surprised as to how well she sculpted my new body. I am very fortunate to have Dr. Boll as my doctor. Her office is very humble as well as her prices compared to Scottsdale and Paradise Valley. read more

My wife just completed her 2nd reconstructive surgery with Dr Boll and her staff. The team at her clinic are beyond outstanding. Gloria, Edna, Rita, Christina and, of course, Dr. Boll. They were very kind and caring with my wife. This was an extremely quick setup (less than a week) and they set everything up in a day. They contacted our insurance and worked diligently to make sure it was covered. They carefully explained the procedure and made her feel extremely comfortable. Aftercare was excellent as well. My wife is very small and a slow healer. The staff took their time and made sure she was comfortable. We would highly recommend her practice to anyone needing this type of surgery. read more

I could not have asked for better care. Dr.Boll, along with her staff, are the consummate professionals. I made a consultation appointment with Dr. Boll to discuss a facelift. She discussed, in depth, every aspect of the procedure including what I could expect for an outcome. Her kindness and compassion are genuine. Her knowledge unparalleled. I left that consultation knowing I had made the right decision. It has been a couple of months since the surgery and the final results were even better than I expected. If you have been looking for the right surgeon, your search should end here! Thank you Dr. Boll and staff. read more

I could not tell you how much I'm thankful for being put in the hands of dr. Boll and her staff. As a cancer survivor and currently under bilateral reconstruction I've had so many oncologist, specialists, nurses, and radiologist saw how great of a job dr. Boll has done with my bi lateral mastectomy. Super excited to see the finishing result and she is so sweet along with her staff. They know me by name and everything is so positive. Dr. Boll is a huge help in getting my life back to normal and I owe it to her and her practice. Thank you dr. Boll. read more

I had my upper eyelids lifted (blepharoplasty) last June. I am forty, my eyelids were heavy and people often asked me if I was sad or tired. I was sick of it. I had the procedure done in the office. The price was reasonable. The pain was minimal. The worst part was seeing myself right after as my eyes swelled quickly. My eyes were bruised for a week. Within four months you could barley see the incisions. The office staff is amazing. The ladies are great to laugh and joke with. Dr. Bolls is a down to earth doctor and Mom doing what she loves. I highly recommend this office if you are considering any cosmetic procedure. read more

Don't go to this plastic surgeon. She messed up my aunts breasts big time. She is a breast cancer survivor and wanted her breasts reconstructed. She put smooth round mid plus profile saline in one breast & smooth round high profile gel in the other. The procedure left her breasts very uneven. Dr. Boll made excuses about her mistake and want my aunt to pay more for something she had no control over. read more