Good customer service and good product.. highly recommended install my engine and it's running…read morevery smoothly and nice thank you sir for your service and good work.

Recommended by a family friend! So glad I took my car to get checked out at K&G! Had been having…read morebattery issues for awhile where I'd have to start my car every other day or it wouldn't start on day 3. New battery died within a day! Kit figured out the issue that no other shop could! Informative. Responsive. Reasonably priced. Will be getting my car serviced by Kit and his team from now on!

Took my car there for maintenance recently and have nothing bad to report. Smooth process. Lockbox…read morefor early drop off available. Fair prices and I got text updates along the way. Grace and Kit are both wonderful and friendly. The prices are very fair. I will definitely be coming back as a regular!

Excellent customer service, seamless online order process, and a fantastic showroom with great…read morepeople

My badges I ordered got lost by usps and eventually came in the mail few days later, but cracked…read moreand damaged. I emailed support and they responded immediately, letting me know they are sending me a new pair of badges with fedex 2 day free of charge.

One of the worst auto shops in Sterling had me tow my car there just to tell me he can't work on…read moreit no more he's sketchy and seems like he don't know what he's doing

I needed my brakes and rotors changed. He was very responsive even though it was a last minute…read morecall. He helped me the same day and less then 2 hours later it was ready. I would recommend. Cheap too!

5-star service, value, and knowledge. Lowie Thomas has been a huge help to our family since we…read morefirst learned about Thomas Automotive Services in 2024. This is the only place I'll be bringing all our family vehicles as long as we live in the DMV. Fair, honest, skilled, can't say enough good things or recommend highly enough!

No one makes me feel confident that my car is in good hands or worried about whether I'm going to…read moreget ripped off. Lowie is a stand up guy with extremely high quality standards and work ethics. He has saved me tons of money and kept my vehicle tip top. He knows what he is doing and highly recommends OEM parts paired with his workmanship are guaranteed to last. Stop going to places that just throw parts at the problem or cheap parts at your car. Go to Thomas Automotive Service for professional service.

Customer review…read more Needed a part, they ordered it but didn't come it. They did manage to have one and they are very polite and friendly. Parking is very bad, not their fault but still an issue. Good experience and going to check with them if a similar issues happens again.

Disclosure: My friend going back 30+ years, Tim works here and everyone that I have ever sent his…read moreway has been treated with respect and given the utmost in courtesy. Why did I mention this? If you are not used to going to a scary industrial park to get a used part from a "junk yard", then you just MIGHT be intimidated? For most reading Yelp reviews, your actual experience with car parts is probably going to the dealership for everything or Jiffy Lube for an oil change. If you know a little about getting things a little less expensive? Then check them out. Everything from wheels, replacement mirrors, name it.....this place is worth a phone call for a used part that you need if a NEW one is not necessary. Call first however and ask for Tim......They don't necessarily keep everything on the premises, so call him so he can get it from his inventory network.

Absolutely the worst experience I've ever had buying a Ferrari…read more I purchased an SF90 Spider (Atelier spec) from Carlo at Ferrari of Washington about two months ago and even paid an extra $20,000 for the extended warranty. He promised to have the car shipped within 3 days, so I wired the full payment on Monday. He said the car would be loaded by Wednesday -- but it wasn't shipped until the following Saturday. When the car finally arrived, I found a dent under the left door, and the left mirror was shaking badly while driving. Later, I found out it was missing two shock absorber spacers on the left side. After another month, the low-voltage battery failed, and I had to arrange another tow to replace it. This car supposedly went through a "Ferrari 101 inspection" -- what a joke. Once the payment was wired, Carlo basically stopped responding to my messages. Overall, an incredibly frustrating and disappointing experience. Avoid this dealership at all costs.

*PLEASE READ IMPORTANT*…read more I called this dealership to ask about a Ferrari SF90, and from start to finish it was the worst experience I've ever had buying a car. When I first spoke to Ron, he was rude from the start. I told him I was an all-cash buyer ready to wire the money the same day if we could agree on a fair price. I only asked for a small discount as a gesture of good faith, but he refused and got nasty when I showed him other official Ferrari dealers offering better deals. After days of no response, I finally spoke to the manager, Carlo, who was polite and professional. We came to an agreement, and I wired over $500,000 within 15 minutes. I also paid another $20,000 for the extended warranty and extra for PPF, all in full the same day. Then came delivery -- an absolute nightmare. The car was picked up Friday and was supposed to arrive Sunday. I paid extra for that, but the driver didn't show. At 10 PM Sunday he asked to deliver the car at midnight, which I declined since I needed to inspect it in daylight. He promised to come the next morning at 11am but never did. Later I saw the truck leaving my neighborhood without contacting me. The dispatcher said the driver gave up, drove 25 minutes away, and asked me to go get the car myself. When I arrived, the car was unloaded on a random street, no driver in sight. Ferrari and the transport company were zero help. To make things worse, the key battery was dead when I finally got the car. When I called the dealership afterward, I asked, "After an experience like this, would you expect me to ever buy another car from you?" Any reasonable dealer would've admitted they messed up and tried to make it right. Instead, they told me that if they were in my position, they would still buy another car from themselves. That response said it all. This was supposed to be a special experience, and they completely ruined it. Horrible experience from start to finish. Stay far away.

My daughter's car was almost overdue for inspection, we knew it needed new tires, timing belt and…read morewater pump. Friends recommended C&C. I just stopped by. I shared that I had my daughter's car because she was going to be out of town for several days and asked if there was anything they could do. We also wanted a lookover just to see if the old car was worth putting the money into. C&C was great. They said they could do a courtesy inspection if I could leave the car. I did and in less than a week they were able to do all the work necessary by just squeezing me in. The entire staff was great. I think I will begin using them as well. There prices were better than where I had previously taken my cars. Again, they were great and I felt they really bailed out my daughter.

Fast service quick turn around time. It took less then three days to get the car repaired.read more