We are so appreciative of a company dedicated to good, kind service even early in the morning AND on a Holiday! The appt scheduler was so kind, she was easy to talk to and got us an appt within an hour of the call! We received an email with a picture of the technician, Austin and knew who to expect at our door. Austin was super kind, professional and talked my husband through all the steps he was taking for our repair. read more

My landlord scheduled an appointment for JD Precision Plumbing to come out and evaluate the replacement of a shower fixture and repair of a faucet. I took an entire afternoon off of work for the evaluation. We scheduled the repair for 3 days later. I then take an entire morning off of work for the repair...the technician was supposed to be at my home by 9 am. Almost 10 am and no technician. I call to find out where my technician is and they tell me that they weren't able to reach my landlord for payment prior to the service so they weren't coming out! No phone call, no communication whatsoever! If I hadn't called myself I would have never known what was going on. I was able to reach my landlord and take care of the payment that morning...they then call to tell me that my technician is going to be there in 30-40 minutes. 1 hour 10 minutes go by with no technician...and again no phone call. I once again call them to find out where my technician is! He finally shows up and thank God he was quick and did a great job! I had the service manager call me so I could make him aware of the events. He promptly let me know that he was aware...and was very ignorant about it. My conversation with him was like talking to a brick wall so I finally just hung up on him. While the technician was great the support staff was absolutely horrendous...and the service manager even worse! Beware! read more

Gas co. said I have a leak and shut it off. I learned later that this company's techs are on commission (a serious conflict of interest), which seemed, to me, result in him saying my 60 plus foot line HAD to be replaced for almost $4,000. There was no test, just a proposal. Suspicious, I called in another company that performed an actual pressure test. That test quickly and easily revealed a leak (which I saw and understood), and it wasn't where gas company indicated it would be. Bottom line: my line is grandfathered, and company number TWO is coming back to repair the leaking spot. Obviously, this new company, NOT JD Precision, is my best alternative. read more

Wow I am so amazed with this company. I reached out to them and responded right away, they were able to give me a same day service. Ron arrived within an hour, he was very thorough and professional, listened to my concerns and fixed what was needed. Thank you so much! read more

Here are the facts of my experience with JD Plumbing: - Scheduled appointment a week in advance. - They bugged me three times at work to see if I was at home for immediate repair. - Day of appointment arrived & they CALLED 30 MINUTES PRIOR to scheduled APPOINTMENT TO CANCELled my designated two hour window. My only option was to reschedule for following week. Yes, they bugged me for a week; only to cancel 30 minutes prior to appointment. No apology or remorse; appeared to be common practice for JD Plumbing caller. - Fool me twice? I don't think so. Found alternate plumber & cancelled JD's new appointment time. - Not over yet...They failed to cancel new appointment & left a message on my phone (hours after my 'appointment time') saying, "we are working on getting someone out there as soon as possible". - I called & cancelled, again! - Then they sent a creepy email about my upcoming plumbers hobbies & life goals. (1) who cares, (2) too private in nature, (3) I already cancelled my appointment twice already due to JD Plumbing failure to show up as agreed upon. read more

Professional, friendly and concise with the diagnosis. They could have charged me for looking at a one off simple request and they didn't (most companies these days charge for every little thing). They have my business going forward - highly recommend!!!! read more

475 to unclog a water softener? He said it would take 30 minutes or so? Are you kidding me? We told him to go away and find another sucker out there. read more

We used their service twice and it was prompt and fair, no problems. When attempting to schedule another repair, I was told that they no longer service condominiums. I would recommend them if you have a house but if you live in a condo don't bother calling. read more

I struggle with this one because the people were friendly. The job was done on time and quickly (same day). But I believe they are over priced. $375 just for replacing a T&P valve that took 30minutes? That part costs maybe $20 at Lowe's. Unfortunately I didn't have an option because I was leaving for a work trip so I didn't have time to call for other quotes. read more

For $150 they will come out to your house and give you an estimate of what your plumbing repairs are going to cost... in a week or so...

Terrible waste of money. JD Precision came out and charged $500 to find a soft clog and use camera. 2 weeks later we had the same issues with toilet flooding. Called a different company and they found 2 additional clogs that SHOULD have been found by JD Precision. The second company charged a total of $237, that's less than half the price! Do not recommend!! read more

Absolute ripoff!!!! My mother 88 years old got a water bill for 400 dollars. Called JD precision plumbing to come out and check pipes. Everything looked good but he replaced toilet flapper on two toilets, wait for it, for 89$ a flapper. My mother asked me to talk to him and he said it's a business sir... This place will steal from a grandmother without batting an eye. Will notify BBB... read more

I have a rental property and I called to have them fix a leaky toilet, an outdoor hose faucet (hose bib) and valve, and a pool fill. Zach called me and after taking a look to assess, he agreed to fix all 3 for just over a thousand bucks. I thought that was quite high, but Zach agreed the work would be done that day, so i agreed. Later the tenants call me and Zach is gone after around 3 hours and only 2 of the 3 things are fixed as the pool fill still isn't working--no water going to the pool. Rather than call me directly to explain, I learn from the tenants Zach is now suggesting to them that I need to call the pool company to finish fixing the pool fill! I call and talk to Zach and he says a thousand bucks is a good deal for the work I got and he isnt licensed to work on the pool. I say you and I had an agreement and the clear expectation was water would be going to my pool! Zach agrees that was the expectation (!), but still thinks one thousand is a good deal for the (halfway done) job. This despite my invoice which says "Install new pool fill"! I call the manager Dave to ask for either the job to be finished, a partial refund, or even to give me a credit for a future job. Dave says no, but because i wasn't satisfied, he would ask the owner if something could be done. no return call. i call again asking for dave and leave a message, still no return call. what a surprise... Dont take these people at their word. They said what needed to be said to get my money, then all i got was excuses and a halfway done job! read more

Don't choose JD Precision if you have other choices!!Super high cost and rude service! We paid 350+ to fix a simple sink problem, the man told us we have a 90 days warranty. But when the same problem happens in 30 days, they reneged on the warranty. Whatever, we fix it by ourselves. read more

Absolutely outstanding experience with this company. Have been using over a year for several different issues and across the board have found outstanding customer service coupled with high quality technical skill. Highly recommend. read more

JD Precision Plumbing is horrible. Spent well over two grand on new water heater installed in attic. Noticed small leak in the connection that they installed. This was 47 days after 1 yr warranty expiration and leak had apparently been leaking since the installation. They charged me $275 to fix the leak that they created. I was livid! It goes without saying that I will never use them again, but I just hope I can spare someone else the same frustrating experience. They are the absolute worst. read more

Jordon was courteous and kind. He went above and beyond to ease my mind and make me feel taken care of. I've had my fill of untrustworthy thieves. As a widow and single mom, my daughters safety is priority. So when it was discovered that a potentially dangerous issue needed repair, Jordan was out to my home within a couple of hours, after dark. He put me at ease about not having any gas to heat my home during a hard freeze, overnight. I trusted his experience about keeping my pipes from freezing and we made it through the cold night without damage. First thing the next morning, Jodon accompanied and helped Jordon take care of all my indoor gas appliances and pilot lights. Both men wore shoe coverings in the house and were very respectful. I highly recommend JD Precision Plumbing for your natural gas emergencies! read more

Excellent service. Quick, reliable and honest. I refer everyone that has a plumbing issue to JD precision!

These guys were so great really went above and beyond to help me with my sink not draining would use them again and again

Had a 8 to 10am appointment and had Taylor shows up at 815am. What a great guy. Told him what I needed done. He checked it out and determined that he had a cheaper fix. Perfect results in a very fast time. This company should be proud of Taylor. Hard to find good employees these days but Taylor is a superstar. This company deserves its 5 star rating from Yelp. read more

I highly recommend JD Precision Plumbing Services. With the crazy weather we're having in Texas and thousands of bursted pipes, they still made it out as promised. We opened our door to a gentleman with a smile on his face and he look like he's ready to tackle these pipes! David Ramos did not look like he's been working around the clock at all, and he has! He was eager to help us have water again! Even after he fixed our pipes, he didn't quickly jolted out to the next job site but he made sure the pressure of our water was fine and no other leaking or bursted pipes. His boss, Mr. Jerry David checked up on us to make sure all is well. Now that's GREAT quality business right there! We highly recommend! read more

Great response for an after hours call for my ceiling leaking through the 2nd floor and down to the 1st floor. The technician was able to stop the leak and the next day he came back with the part and changed it very quickly and efficiently. AND it was a very reasonable price. I would recommend JD Precision Plumbing to anyone. read more

We have used JD Precision Plumbing 3 times in the last couple of months after moving into a 16 year old house that apparently has a lot of deferred maintenance issues. Replaced two water heaters with a tankless unit (16 year old water heaters full of sand nearly killed the two guys getting them out of the attic, but no complaining), kitchen faucet that was frozen in place (he got it off without dynamite), and today a leak under a bathroom sink from a seriously clogged AC drain line. Daniel Webster came today. Each time the guys were very professional, cleaned up everything, were willing to answer my questions and did great work. I highly recommend them. read more

They do not charge by time but by "job". Make sure you get an upfront quote. I had a 90 degree elbow that needed replacing due to the freeze. My husband had already put in a diverter valve so we had water as I waited for this repair about a month. The access was cut and the leak had been identified. The water was already off to the repair. All the plumber had to do was cut out the old elbow, clean it and sweat in a new elbow with a few inches of 1/2" copper pipe. The charge was an appalling $38340. They gave me a $50 discount and a $42.59 member savings as I was a prior customer for a whooping $333.40 for about 30 min of work. The work was done fine, the price was about double what it should have been. VERY DISAPPOINTED read more

I recently had a bathroom sink overfow and flood a couple of rooms. JD Precision plumbing provided an appointment, but also said that they would be earlier, if possible. Thankfully, they were able to arrive early, and with their specialized equipment, were able to clear the problem. David was also able to provide info on how to do some preventative maintainence to avoid future clogs. David was very knowledgable and provided advice on some other projects. I will not hesitate to call JD Precision plumbing in the future. read more

Very professional and helpful. Mr Prescott & Lund were outstanding. They accurately diagnosed our problem and fixed it that day. I highly recommend this company. Well worth the money. read more

In 2017. I had a pleasant experience with JD Precision Plumbing during purchase of a water heater. However, the present repair call was not acceptable. The issue with my water heater entailed the burner shutting off within 5 - 10 minutes of lighting. The tech, Zach and another (who was later identified as the owner's son) responded to the call 12-3:00 window at 3:40 and was able to duplicate the issue....burner shutting off after about 5 - 10 minutes. While they were in my attic working on heater, I called up to let them know I would be right back, i was going to let my dogs out. When I returned to the garage, Zach was down from the attic and had opened the door to my home. When questioned, he asked me to turn on water to see if it was hot. I did but told him the heater has not heated the water so it would not be hot. I terminated the call when he told me he needed access to my house to diagnose the water heater issue. I contacted a manager to share my concerns with no acknowledgement of my concern. Their employee OPENED the door of my home and was more interested in gaining access to my home than working on the water heater in the attic. The manager referenced the "owner of the son". Following this situation, I contacted RHEEM support and they easily diagnosed the problem (gas control valve) and are mailing me the part. I will contact another company to install. This incident was both unacceptable and alarming. read more

Get out your wallet!! These guys are outrageously expensive! Quoted me $285 to install a garbage disposal (just the installation -- I supplied the new disposal). I reluctantly agreed to pay $250 after some haggling, since this is a rental house and I did not want to further inconvenience my tenant. The installation took maybe 45 minutes and the work was fine. Out of curiosity, I checked around afterward and got multiple quotes of ~$100. Shame on me! I won't be using these guys again! read more

Landmark Home Warranty company referred us to them for a new faucet install due to possible corrosion. We just wanted to replace the faucet with a similar faucet we already had. After weeks of trying to get a fair and firm price for a faucet ( even allowing for their mark up on the price of the faucet, we understand busineses need to make a profit too) we were given a price on Friday, we called on Monday to schedule the install and were informed by our warranty company that Precision decided to no longer allow us to purchase the faucet from them. We have tried to get an answer from Precision for this decision, and have not received any responses back. Alyx ( not sure if she is the owner) was extremely unprofessional. We feel that this company puts profit before people, and we feel as if this was a "punishment" by Precision given to us for simply trying to advocate for ourselves for a fair price on a faucet, after we were given several different prices, some at exhorbitant costs. We were clear and concise with our faucet options, we even attached pictures and descriptions with screen shots from Home Depot to make it easier for Precision. We did everything we were asked to do by both our warranty company and Precision in a timely manner. We are extremely hurt and saddened by their actions as now our warranty will not allow us to change contractors. We would rather have a broken faucet and remain steadfast in our principles than give any business to this company. We pray and hope that they will be more fair, kind, and honest with their future customers if placed in similar situation as ours. -updated- Landmark Home Warranty Customer relations managers have reached out to us and has resolved our concerns with Landmark Home Warranty services. We remain Landmark Home Warranty customers and would recommend them due to their excellent customer service relations management team. Our review of precision plumbing remains the same... horrible! read more

David with JD came out same day I called. He was efficient at what he did getting the drain unclogged and honest and transparent on what he was doing and what we can expect moving forward. I will definitely be using them in the future for my plumbing needs. read more

It was taking 3-4 minutes for hot water to get to my kitchen sink. I was frustrated. I hired JD Plumbers. They added a pump to my system. Now I get hot water in under a minute. Plus the water is hotter as it doesn't have time to cool off. Much better. read more

Buyer beware. My experience with JD Precision Plumbing goes as follows: 1. Back at the end of 2017 I had what seemed to be a blocked drainage pipe from my washing machine so water back-flowed into the house. Bad new. Okay, so I call JD. 2. The plumber comes out and tries to snake the pipe with no luck. That job costs $345 and we still don't have a clear drain pipe. Darn. 3. So he tears into the wall, installs a cleanout so he can use a heavier duty snake. Still no luck! Darn! That job costs $600, I have 2 giant holes in my wall, and I still don't have a clear drain pipe. 4. At this point, the plumber determines that the problem is not a clog in the pipe. No! It's a "belly" in the pipe, which causes water to pool and will cost several thousands to fix. Wow. Darn. Okay. So not only do I have 2 giant holes in my wall that the plumber isn't going to fix, but I also have a hefty new diagnosis i.e. the problem is WAY WORSE than I imagined. And In order to fix this alleged "belly," the plumber will need to go on an exploratory hunt for my pipe, locate the belly somewhere in my yard potentially under concrete, yada, yada, blah blah blah. All of that will cost in the ballpark of 2K or maybe 5K or maybe more--who the hell knows? Point is, even with this dire diagnosis, I have very little info about the problem and the location thereof and the pricing thereof after I've already spent nearly $1000. 6. After the plumber leaves, I feel completely taken for a ride. I contact JD to see if there's anything they can do because this style of pricing, whereby the customer gets taken unwittingly on an expensive journey feels wrong somehow. Also, there's 2 giant holes in my wall. When I finally speak to a human, it is like speaking to a recording with a bad attitude. He is curt, unapologetic, and offers me nothing beyond the company line. K cool. 7. Over the past year, the issue has persisted because I could not fathom the idea of paying untold thousands of dollars for a sketchy-seeming mission to rip up my yard. Turns out, that was for the best. Cut to today, where, with the purchase of an $11 plumbing bladder from Home Depot, I am able to discover that the other end of the pipe abuts an entire foot of dirt/grass/roots. So there was a clog, just not anywhere near where the plumber's snake could reach. Moral of the story: there was not a "belly" and my problem was solved by an $11 plumbing tool that surely a plumber has heard of. The pipe is now clear and I ran my first load of laundry in years that has not backed water into my house. Thanks JD Precision Plumbing! JK. Thanks for nothing, I mean. 8. It's hard not to look at the events and see that before worst-case scenario-ing me, the plumber should have been slightly more creative. To the tune of $11. Also, the holes in my wall that cost me $600 were unnecessary. read more

Highly recommend! In the middle of a remodel needed pipes moved, needed it done quickly to avoid holding up electricians and other craftsman. Everyone at JD Precision helped me get a date to complete the job. The plumber Ben has great work ethic and completed the job quickly and professionally. He cleaned up too. read more

They are more of a sales organization than that of a company that provides plumbing services. Even though there are no leaks and nothing wrong with any drains, while repairing the flu over one of the water heaters in my house and performing an inspection, he recommends all of the pipes in the house to be replaced along with the water heater that works perfectly fine. All of this only costs $22,490.46 after potential savings of $1669.46. Really? Avoid if you value ethics and your money. read more

Used JD plumbing to replace kitchen faucet. David explained everything, was very professional and did a fantastic job. The company even sent a Bio of the plumber who was coming. David had a business card for me as soon as I opened the door to introduce himself. I will use their services again. read more

GREAT SERVICE! We had a leak in our downstairs powder room. Called around 9am to get someone to come out for a quote or to fix it if possible. They first told me it would be early afternoon before someone could come out, but later called and told me they could have someone out before noon. Met with David and he told me we needed a new toilet due to a hairline fracture in the bowl as well as leaking from the underside. Made a trip to Lowes as soon as possible and called back to ask if they could come install it ASAP. It's now 3:45pm, on the same day we found the leak.. and we have a newly installed leak-free toilet. I couldn't be happier with the service! read more

Steer away from this company. They will try to rip you off and tell you that you need unnecessary repairs. We learned this from second and third opinions/ estimates from other companies. Poor customer service and poor communication top off the poor review. Always get another estimate/ opinion! I would not recommend this company to others. read more

Had a Plumbing emergency needed the next day, I contacted a few plumbers via message and email on Yelp. After Priority 1 Plumbing promised to call me the next day after 8am, but never did until 11am. JD Called my around 8:30am and I was so glad they did. JD Dispatched a plumber in 30 minutes to the house. JD Confirmed and sent me an Email even with the Plumber's name and Photo! I was impressed on the Service BEFORE the visit. Dalton was professional and inspected the problem and gave me an honest assessment. I had a Great Experience with JD Plumbing and will recommend them to other Realtor Professionals and Landlords I know! Keep up the Great Customer Service.! Thank You read more

Install a Tankless Water Heater System Showed up on time! Very professional and courteous. Did a good job and took care with my house. Obtaining an estimate was easy and so was scheduling to get the job done. read more

First off I would like to say your service is excellent excellent and excellent. Second the whole reason that I was so impressed was honestly with Alex Warren and his assistant. He never gave up, worked diligently till he found the solution we both needed to my water filtration system. The company I used Aquasana was so impressed (after I snapped a photo behind Alex's back) that they asked for JD Precision information to inquire on them becoming a preferred installer. So I did forward your information to them as well another final completed picture of the job. I will be using you guys in the future for my outdoor kitchen project. The only request I have is PLEASE send Alex he is the best ! Thank you again. read more