Long standing repitable Co. They contacted me right away and are investigating my situation , and…read morewill get back to me asap.

DO NOT RECOMMEND. Extremely poor experience. I was experiencing pantry bugs in my apartment. They…read morewere A) deceitful about the fact that they would charge me for months in between visits and B) their workers visited twice and didn't resolve an infestation issue that I resolved myself with 30 minutes and a bottle of pest control spray bought from Home Depot. My terrible issues consisted beyond their visits. 2 days after I tried treating it myself with a cheap spray, the issue was gone. I could have saved 500-800 by hot calling Orkin. Avoid, avoid, avoid!

I highly recommend this pest control company nearby they do a great job and are always available…read moreday or night to answer your calls and help with anything Bug related !

From the owner: In the heart of Minneapolis, where urban life meets nature's challenges, Bancroft Pest Control…read morestands as a guardian of peaceful homes and businesses. Since 2008, they've woven a tapestry of protection against unwanted visitors, from persistent ants to clever rodents, using eco-friendly solutions that respect both environment and effectiveness. Their skilled technicians move like silent warriors through Minneapolis neighborhoods, armed with state-of-the-art pest control equipment and decades of collective experience. Each day brings new stories of triumph over household invaders, as Cody and his team transform pest-troubled properties into sanctuaries of comfort. Whether it's implementing preventive measures against seasonal pests or responding to urgent midnight calls about raccoon visitors, Bancroft's dedication to customer satisfaction shines through in every inspection, treatment, and follow-up. Their holistic approach to pest management has earned them a reputation as Minneapolis's most trusted pest control experts, making them the go-to choice for both residential and commercial clients seeking lasting peace of mind.

We signed up for the 1 year deal. The door to door sales guy was a bit pushy but did explain…read moreeverything so we knew what we were getting into. In our experience the customer service folks and technicians have been courteous and professional. The first couple of applications seemed to go well. They said that the inside of the garage would be treated but they never did. I even asked for them to make sure they treated it on future visits but to no avail. After four treatments they still have yet to set foot in my garage. Most of the bugs seemed to be taken care of by the treatments however not the spiders. In fact, our home now seems to be a beacon for spiders. We get new cobwebs and spider activity even shortly after treatments. Our house looks like it is ready for Halloween with the amount of spiderwebs on the exterior of the house. None of our neighbors homes, and we are in a tight subdivision, have any spiderwebs at all. We had a new, strange but start to show up inside the house. I called for them to come and re-treat for it. They did so, and in a timely manner. That being said, the service technician placed small glue traps about the house. The kind you use for mice. Why they did this for bugs I am not clear on. Recently we have had vegetation around our house dying after the most recent treatment. Not sure if it is related but odd coincidence. The customer service person said that is the first they have heard of something like that happening. I called to cancel our contract and did not have any issues. Again the customer service person on the phone was professional, polite and did ask why we were cancelling. If the spiders could have been taken care of like the rest of the bugs and they completed all of the service (garage) that was promised we would stay with them. Now looking for another pest control service.

We signed up for Aptive after they promised us they were safer and more effective than Greenix,…read morethey even called to cancel for us. Our first service appointment was today and we found out that we were lied to about our service. We requested rodent control only, and they came and sprayed our house for insects. We never asked for this and we don't want this. My partner called to complain and they apologized and offered credit to our account because they "performed services we didn't ask for." When I called about it, they told me they don't offer rodent control without insect control. So basically the salesperson lied to us and then they made it seem to my partner like they would not spray or charge us for spraying again, when really they don't have a service without it. I canceled via email, which they don't list anywhere on your Aptive profile, and they informed me they would be charging me a cancelation fee of $199. I called them and told them that was unacceptable since they lied to us about services and their contract states that they would charge $199 or the difference between the price of your initial treatment and the discount. Whatever. I'm done with them and with their deceptive selling practices I wouldn't be surprised if they would be the next company to get sued in Minnesota.

Isaac came the same day I called and treated a wasps' nest for us. Three or four years ago, Jim,…read morethe owner, got rid of a total of seven wasps' nests around our house; he spotted several that we hadn't even been aware of. We didn't have another wasp problem until today. I highly recommend both Jim and Isaac; both have been friendly and upbeat and a pleasure to know.

This is a sad review, we had Jim help us twice about 3-4 years ago. However, since a couple of…read moremonths ago I tried to reach out a few times and have him help on a somewhat complex project as I trusted him very much. Unfortunately, it looks like he may have retired and/or sold the company off as there is no response and just recently someone answered but hung up without a word instead of just being decent and saying they aren't interested. Completely avoid this business going forward. I hope Jim is still doing well and healthy.

This company is amazing. I needed help with a wasp nest in the siding of my house and they came in…read morethe next day and took care of it. E.K. was very professional and worked quickly. I highly recommend using them for pest control.

A successful removal of a particularly aggressive nest of hornets in my roof/soffit at a…read morecompetitive price. Ike asked for some history on previous unsuccessful removal attempts and then went to work. They were gone the next day and I haven't seen one since. I plan to subscribe to his service.

Buyer beware. Used Valor as a local, rather than a national…read morecompany. Their first service with us was pretty good to remove squirrel(s) doing damage. Up to 5-days of service. Note the UP TO. Now in spring, planning repairs and wanted to try to ensure the rodent problem was over. Signed up for a 2nd look. Squirrel environment drastically changed since first service, two wooded lots now have homes, neighbors have done some heavy tree trimming. Same 5 days of monitoring. Camera set up late afternoon on Monday, expecting monitoring until Friday, or Saturday with late Monday start. Got couple of email notes, no activity on camera. Tuesday was rain day, squirrels were staying home. Valor was out at 8 am Thursday and pulled the camera and noted they found nothing, ending service in an email. Only 2 1/2 days of service. There was no call or contact with us saying they were cutting service prior to Friday / Saturday afternoon - 5 days. Called Valor to ask why pulled early. Said they saw nothing, pulled it early. First service squirrels were caught on 3rd and 5th days. Asked if we'd get a pro rated refund for the 2 days not serviced. They said no. They BOOKED BILL like auto shops or plumbers/electricians - set price no matter how fast they complete the job. They got their full payment and make extra money by moving on to next job early. But with those other folks, their work is completed. Valor said they knew it was done. Guess they talked with the squirrels and got a written agreement. Major takeaway is Valor's determination of end of service when they think so, not any kind of duration of service. They claim the 5 days is an UP TO approximation, they really determine the end, and in our experience, with no prior contact with the customer. Only an email saying they pulled the equipment. We will never use them again, nor would we recommend their services with that kind of business / customer service. We'll just go national next time.

This company truly cares about locals in Minnesota, and they know how to handle pest issues in our…read morecommunities. Quality never waivers!

Very impressed with Cloverleaf. They came out the next day and treated for my yellow jacket issue…read more Jessica was super helpful. Will use them again in the future for pest related needs.

They provided excellent customer service and great pest control expertise. I'm pleased with how…read morethey helped me with my issue. I will rely on them for any future mouse/pest issues, and highly recommend them.

They did a fantastic job with the mouse issue we had in our basement. They found all the holes and…read morethen came back out a few weeks later to check in. Reasonably priced and friendly service, definitely recommend!

We used this service this summer after wasps kept infesting areas outside, we realized they were in…read moreour foundation! Our futile attempts at getting rid of them became too much so we go the professionals involved and it was so easy and affordable. We haven't had any issues since but if we do we know how to contact!

I've had Adams service my home for the past 5 years. My technician, Hunter Tidd, has been amazing;…read moreI never saw a single pest in my old home while on their ongoing plan. When I moved into my new home, I discovered an active mouse infestation and more spiders than we could count. Thankfully, Hunter was assigned to my new property as well. He spent so much time onsite, which was a huge relief compared to the previous company I had tried. Thanks to him plugging entry points and giving me great advice on necessary structural repairs, the mice are gone and I haven't seen any more spiders. I've been telling everyone in my neighborhood to give Adams a call!

Had a technician named Kurt come out today. I told him as soon as he got inside that he could not…read morespray in the living room because of my fish. I told him several times and I put down a line of tape where he shouldn't cross. Took my dog outside and he came back out ten minutes later and told me he'd sprayed in the living room. Now I have to wait another 45 to find out if he killed all my fish. If you hire this company, you apparently have to babysit them like toddlers because they can't handle simple instructions.

I happened to have the need to have some very pesky ground wasps dealt with. For some reason they…read moreseem to prefer my lawn when making their nests. Since swarming wasps had become a significant issue, I wanted someone to effectively handle the situation. I ended up with a Rainbow trifecta. Pest control successfully resolved the problem last season. It took several visits (returns dealing with the same trouble are free) but eventually the wasps were completely eliminated. Unfortunately the wasps were back again this year, although in a different location. I called Rainbow and was scheduled for a treatment by one of their technicians. This time I hope to be proactive to prevent a recurrence next year. In any case, I found them to be prompt in their correspondence, effective in their services and reasonable in their prices. Not bad in my opinion.

Responsive company. Experts assessing rodents problem. Prompt service. Still dealing with urban…read moremice issues.