Very nice father and son company. Honest and quick. Got us up and running quickly. Came out on…read moreEaster Sunday for a water heater emergency and didn't charge us for the visual inspection. Thank you both so much

Leaky main value to an older home. What a relief to meet Bernard, his son, and wife to do the work…read morethe same day I called. They explained the job, suggested a fair price- within hours, leak was sealed and regulated. I appreciate great honest work. Definite quality and professional work I'd suggest to any homeowner.

Nasir Jalil and his coworker did several different jobs at once in a short amount of time: found…read moreand fixed a leak and stopped an annoying rattling sound under the house. They even reduced the price from the previous estimate. They are reliable and excellent.

Our sewage ejector pump quit working which took out our laundry and bathroom. I called and they…read morewere here in less than an hour. Fixed it and explained the issue. Worked with me on the price based on what was actually done. Great service. Highly recommend. Location - El Cerrito

Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Simon did an awesome job replacing our disposal and he was very friendly. Would easily recommend…read morehim for work

Simon did a great job helping us understand our plumbing issues was very informative and…read moreknowledgable, professional and nice. We would definitely use Jazz again!

Well Yelp , We had…read moresome issues with a complete backup at our house . Austin and Tyler came through once again and saved the day . They broke up the concrete and removed the roots and replaced the pipes in a few hours . These two brothers are the best in the business for plumbing. I will never use another plumbing contractor in the Bay Area besides them . Cheers Yelp and thanks again American Pipe bursting . Sincerely Francis

Used the Yelp message app this morning and received a quick reply to schedule a service this…read moreafternoon. Arrived exactly on time and for a very reasonable cost, resolved our issue quickly. Will definitely use these guys again.

My shower's hot water pressure was low but my cold pressure was normal. So I reach out to Beastbay…read moreplumbing, they respond really quickly and scheduled an appointment in 2 days. Jovan came through the garage just as requested as my baby was napping in the living room. He diagnosed the issue and recommended the shower valve cartridge to be replaced. He didn't have the special part on hand, so another colleague of his, Jayme came within an hour and fix the issue within 30 mins. The whole process took around 2 hours. Jovan and Jayme was professional and clearly explain the issue and risk with the repair. Ensure that I fully understand my options. I highly recommend beastbay plumbing, their staff know what they are doing.

BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.

THE BEST. Steve is awesome and everything you want in a…read moretradesperson: fast, responsive, clean and quality work, and fairly priced to boot. I have a 1940s build with all original plumbing. Despite treating it like the frail and fussy Victorian child it is, it still gives me trouble. Steve's come to my rescue twice in the last 6 months and I'll be using him for every plumbing need from here on out.

FIRST CLASS! We encountered a leak with our water heater on…read morea Friday afternoon. We contacted Steve and he was able to fit us in on a Saturday. He assessed the damage and recommended a good water heater (not cheap one from Home Depot). He drove to Concord to get a first rate water heater. Him and Chris stayed past 6pm on Saturday to complete the job. Professional and top notch work.

Everything was good, quick response, great people to help, gave 2 different estimates, for 2…read moredifferent options for consideration, have used them in the past and will call them again for any future issues, they answer 24/7. Cannot say enough for all they have done

I can only see be aware of technicians of bidding the price and then going behind this company to…read moregive you a lower price for your project in hopes that you will pay them directly. Verify with the company in bid that a technician offers you.