They're the best. So helpful with any hardware project. Parking is easy, and their hours are great.read more

Richard S, Your…read moreresponse confirms the central fact of my review: I purchased $1 worth of merchandise (2 rubber washers) with a debit card, and your employee added $2 in "labor" solely to bring the transaction up to your $3 minimum, even though no additional labor or service was performed. Instead of addressing that, you are attempting to make my reaction the issue. I walked into your store to make a purchase. I did not walk in yelling at anyone. I became angry only after I questioned the charge, called the store and was hung up on, and then returned and was treated dismissively. You are focusing entirely on my eventual reaction while conveniently omitting what caused it. Saying that I "could have walked out" also misses the point. You charged my debit card $2 for "labor" that was never performed. Your own response acknowledges why the $2 was added. I am not asking you to agree with my interpretation of the applicable debit-card rules. I am perfectly willing to let the appropriate consumer-protection authorities and payment-card network determine whether this practice complies with their requirements. And taking a shot at me for misspelling the store's name rather than addressing the substance of the complaint only reinforces the attitude I described in my original review. This was never about $2. It was about how the $2 was charged and how a customer was treated after questioning it. I stand by my review.

I went to this store looking for paint to update some rooms in my house. I wasn't too sure what I…read morewas looking for but a lovely employee, I believe her name was Kasia, helped me find exactly what I needed. She was so knowledgeable about the products and even helped me decide between colors. The rooms turned out beautiful and I am extremely happy with my experience at this store and with the service provided to me by the employees. Highly recommend!

Oak Park needs businesses that have great service. The township struggles in this way. I have…read morelived here 15 years Sunday only two on staff, six people in line, 220-year-olds kind of doing their best, but the store lacks in basis customer service

This is the best hardware store in Chicago. From customer service, window screen repairs, to…read morevariety of items, this store has everything you need and if they don't have it they will tell you where you can get it.

Overall a very good addition to the Logan Square neighborhood. I have been meaning to check out…read morethis location. I went to their annual garden sale which has a lot of flowers and plants discounted during Mother's Day weekend. I would say that they did have a very good selection and the prices were moderate for the goods that they had. Prices tended to be slightly more expensive than Home Depot or Lowe's but here not easier to get in and out. I was able to get some herbs for my patio and also some flowers for my english garden. Also was able to get some potting soil to assist with nurturing my plants for the season. Overall very nice store, very clean and employees were friendly. Only reason that it is a 4 star and not a 5 star, is because there were no prices for any of the Flowers. I was constantly asking the workers what the prices were on the plants. In a prime situation it would just be easier to have some type of signage for the amount that they are charging for the plants and flowers. This location has parking. A lot easier to get to this than some of the bigger hardware stores. I noticed that inside they have everything you could need for the outside and inside of your home. If you just need cleaning supplies or charcoal or plumbing this is a good option.

Location: 5 Stars... This Sherwin Williams lives across from an abandoned, private lot with a…read morerun-down hydraulic lift and scattered rubble. On the folded, but still chained, gate shines a weathered sign warning by-passers of the security system that protects the space--it is named "TattleTale" and that's the best name for a property security company... 5 Stars. Service: The staff here is pleasant and keep their shirts tucked in. Imagine Best Buy workers, but ones that sell paint instead of BluRay and Maytag. And there is no one that checks your receipt on the way out: they trust their customers (we're all looking at you, Best Buy) Product: The paint is creamy. If paint is supposed to be creamy, this is fantastic paint. It's beautiful, depending on the color you choose. I put it on my walls and it hasn't fallen, dropped, flaked, smeared, or wiped away yet. It's good, permanent stuff. If you don't want permanent stuff, paint isn't the way to go.

Been here a lot recently, the staff is very knowledgeable and conversational. Great selection of…read morepaints, and for such a small store, they have a very robust selection of supplies.

Only 4 Stars because it is kind of tight in the store and that can be a bit uncomfortable. That…read morebeing said, I sure am glad when I see a "neighborhood" hardware store and "Ace is the Place" that is truly chock-full of hardware stuff and a "helpful, hardware man" or two or more and sometimes a helpful woman (although I did not observe any as floor help in this store at this time). In past years, I would sometimes get an Ace sales paper. If I had other errands in this direction, I would stop at this Ace. The two Ace Hardware stores that used to be near my house closed many years ago : ( Yesterday, I had about 15 minutes before an appointment nearby, so I decided to stop in and browse. I didn't really have enough time to find and purchase anything. However, while I was was there, I observed an Ace Associate assist other customers. One thing is for sure, Ace truly has some "ace" associates. This guy (associate) sounded knowledgeable and was very pleasant. It is really nice to know that places like this still exist. I just wish I had one existing a little closer to my house!

The gentleman who waited on me was friendly and very thorough in explaining what my options were…read moreand what I needed. So much so, that I was able to change out my tub shower/tub faucet without a hitch!

09/25/25 - Holy Shite I've driven by this location for decades & never even knew it was here. I…read morestopped by @ Pueblo Nuevo which is about 1/2 block north of Crafty Beavers is @ 4306 N Central for a long overdue visit & meal w/my friend Lulu, only to find that I was too early & they weren't open yet. As I walked I noticed this large lot and went to check it out. Much to my surprise it was a Crafty Beaver Home Center. I knew about the locations on Montrose, Oakton & 1522 Lawerence Ave. Anywho I walked in to check it out

I ordered Keyes for my new car. It took 3 weeks to be delivered and was not called that the Keyes…read morearrived. So when I went to check on my order status I was told needs to make an appointment for the cut the Keyes to match the car. The guy there was talking to me as if I am stupid and told me Shame on me for telling him don't talk to me as stupid. So he canceled my order and refunded me with the money not caring it took 3 weeks for the Keyes to arrive. After I wax refunded I went home and called locksmith who did an excellent job. I will never use crafty beaver again Locksmith showed up in 45 minutes to make the car Keyes where I don't have to wait 3 weeks then make appointment at crafty Beaver

This place has been around forever! Good neighborhood business to have , especially when you have a…read moreproject that needs done and there's a wait on parts from other big warehouses. Big warehouses don't have all the solutions. If you need a part; call , they had several we needed. I thought the price was pretty decent. It's like Ace Hardware, those are meant to service the neighborhoods they're in and that's what they do here at this store. It's an old traditional shop, so no fancy signs or anything like that. Located on the North side of Cermak Road, West of Laramie Avenue. Across from Cicero Public Library.

Never in my life been so disrespected for no reason. Pudgy-faced Hispanic guy declared he didn't…read morehave the PVC size pipe in my hand ... before I said anything about what I needed (which did not involve that pipe).Then he declared that he learned in kindergarten that my proposed solution could not work. I did absolutely nothing to suggest I knew anything, disrespected him, or looked down on him. I have never, ever wondered if I had been racially profiled, but I got the distinct sense that Gringos were not welcome here. Maybe the guy was just a total jerk, but it seemed like more. Totally blew my mind and disgusted me. Never, ever will return--so many other plumb supply places in town that won't needlessly treat you like garbage.

The number of pandemic projects I've taken on in the past few months is pretty impressive. Whether…read moreyou're looking for mounting hardware, water supply valves, electrical wires & outlets, toilet wax rings, they have just about everything you need for that DIY home improvement project you're working on. Not sure why I've been so loyal to home depot since moving to Chicago a few years back, but in general I do find Menard's prices to be slightly cheaper than home depot. Another point worth mentioning is their propane refills/exchange are only $15. By far the cheapest I've seen in the Lincoln Park area. 'Save big money at...' You know how it goes. 'Til next time, cheers!

Just a comment about shrinkflation. Purchased a 1-lb box of…read morenails some time ago, finally got around to the project and thought the (sealed) box felt a bit light. Put it on my accurate postal scale. 12.5 ounces in a 1-lb box (which weighs something, too). :-(