I was hesitant because this yelp score wasn't awesome... but I had JC install zoned heating in January, and they were not just the best HVAC experience I've had in Chicago, but probably one of the best experiences with any business ever, they even cleaned up some of the mess some drywallers left. They were fast, and super polite. I didn't think the bill was anything but average.... So I came back to see why that yelp score was low.... then i realized it was just one kind of stupid two star reviews, who begins his two star review with the quote "Their work is of the highest quality". Whoa... Full Stop. We all know that Chicagoland represents a massive population, and our weather delivers high heat, and freezing cold, in a rapid shift. If you are dealing with "The best HVAC company in Chicago", and you talk about how they came and fixed your furnace in 60 minutes, "two stars" shouldn't be an option to click. "THE BEST" and "SUPER FAST" in the 3rd biggest read more

Avoid this place at all cost! Robbers! They charged us $945 to put in 3 pounds of refrigerant. I will never allow these crooks to set foot in my house again. This was Friday at 1pm, not an evening, not a weekend, not a holiday. Check out the invoice. read more

JC Heating and Cooling - invoice - Heating & Air Conditioning/HVAC Near Me - Hodgkins, Illinois

JC Heating just completed installing 2 humidifying systems which I had to replace. Derrick and Mickey were army home nearly all day. They were wonderful!! Not only did they know what they were doing but they were friendly, very polite and cleaned up everything! JC has also installed my air conditioning units (space pac). I highly recommend them. read more

I have had satisfactory service from J.C. in prior years with my indoor systems so I scheduled an appointment on Feb 5, 2024 for my old (but reliable) York package unit for no heat. I also wanted PM done since both coils needed cleaning and A/C condenser fan needs replaced (for next summer). Technician identified spark igniter as the issue and cleaned the spark gap and it starts up heat just fine now. However, he refused to address the coils cleaning and condenser fan replacement, which is really the reason for the service call. They just wanted to replace the entire unit even though it only needs the coils cleaning and condenser fan. I feel they misrepresented what they commit to doing after I schedule, just so they can get their service call fee and move on to the next job. The problem seems to be they are not set up for commercial work and the service coordinator is not a HVAC tech so she just says yes to everything. Collecting the service call fee is guaranteed income to them but actually repairing is not. read more

JC Heating and Cooling - my York D5YS024N04506A package unit - Heating & Air Conditioning/HVAC Near Me - Hodgkins, Illinois

Let me clarify something to JC Heating... Contractors don't look on Yelp before they do business with a consumer. You have it backwards.  "Get everything in writing and all their money in advance"?  You're the one doing the writing with a quote and I paid IN FULL up front with a credit card.  "And his word cannot be trusted"? What word would I give you, the contractor? What would I give you in writing? A promise not to seek recourse if I get lied to and screwed? Both of these statements are about as dumb as you can get. Unfortunately for you, others will see them on Yelp and also wonder what you're talking about. Thanks for helping my case. Also, let me repeat... No claim has been filed with Rheem! I called them this morning, and NO claim has been filed. read more

A guy showed up after-hours and charged a fortune just to help me locate a gas leak (which I understand after-hours going rate is expensive, that is all fine and dandy). He was really nice but couldn't find the leak for me even though the fire department and nicor confirmed leaks. Anyway, that I wasn't really that upset about because another guy came the next day and found the leak. Nicor and the FD have higher grade equipment (However the guy didn't check my flexi-line from my dryer which ended up being the culprit that another HVAC guy caught). I didn't really care about that encounter, no big deal. I moved on from it and paid my bill. What bothered me is what ensued. I got several bills over the following 8 months and a threatening letter asking me to pay the bill repeatedly (even though I had paid it promptly). Thank god I kept documentation showing I paid it properly because they kept asking me to pay over and over. The first time it wasn't the end of the world... mistakes happen. The second time I was a little annoyed because it was 5 month later and how does that happen? The third time was a letter that went out AFTER our second conversation about how I had paid. That was the final straw and it was ridiculous. I won't be recommending them for this reason. I simply can't stand that kind of business model that doesn't pride themselves in professional conduct. TLDR: If you use them, keep your receipts. I can't comment completely on their ability to service your HVAC needs, but, in my situation, I was disappointed with their ability to pin down any gas leak. However, they were available after-hours which was great (despite not being able to help me) read more

While initially I was happy with their service, I'm so disappointed to report that if problems arise, JC Heating & Cooling are not the people to look to for help. It took two bad experiences for me to write this review. Initially, in 2016, we were happy with the zone heating & cooling set up they installed. Issue #1:Two years later (in 2019), after having some problems with the AC, we agreed to have JC H & C replace our old unit, believing as they advised us, that a brand new unit would give us better cooling. That did not end up being the case at all. After the new unit was installed, we never got to the temp we set for cooling. We were told by the owner that if it is 100 degrees outside, we cannot expect it to get to any cooler than 80 degrees even with a new 5 ton AC unit! We were told that if we wanted that, we should get a dedicated AC unit for every floor of our house! Yet, for the 11 years that we had our old AC (before it started having age-related breakdowns), we never had an issue getting cool enough. Changing to an 'energy efficient' AC unit from the older non-energy efficient unit (that was cooler) was the biggest factor but JC H & C did not tell us that. (If they had, we never would have bought it). Out of frustration, we hired another local HVAC: Ferraro HVAC and they were wonderful. They installed a new dedicated furnace and AC for the basement, allowing the main floor and upstairs to share the new 5 ton unit. So far we have had no more problems with cooling. Issue #2: This week the zone heating they installed in 2016 stopped working. On Friday, I called and scheduled an appointment, waiting three and a half hours and no one showed up. I called the main number & was told they "were just going to call me to tell me that the tech had an emergency and that he would not be able to come, and the earliest they could come would be the end of next week." I then emailed the owner, and no response whatsoever. Meanwhile, it was 59 degrees in my bedroom, and J & C is telling me to wait until the end of the week for service and the owner did not bother to respond to my email. Extremely unprofessional behavior. I called Anthony Ferraro of Ferraro HVAC, and they came out the next day, finding a switch had gone bad, and they had me up and working in 30 minutes. I highly recommend the reliability of Ferraro HVAC, and would recommend them for future heating and cooling needs instead of J & C. https://www.yelp.com/biz/ferraro-hvac-brookfield read more

AC went out on one of those 90 degree days. I had been having issues with it and tried to have the guy I bought it from come out to check and he never showed. Cold called JC Heating and Cooling at 8 am and they were there by noon. From the lady who answered the phone, to the gentleman who called back to make the appointment and kept me updated (Mr. awesome), to Michal the technician who came out, everyone was professional and very customer service oriented. Michal pinpointed the problem right away as a failed air compressor (on a 4 year old system). Fortunately it turned out to be covered by the original warranty, but unfortunately it meant I could not use J&C for the repair/replace. I would recommend J&C highly! read more

A special thanks to JC Heating & AC! Our furnace stopped working at 3:30 pm on a cold, snowy Friday. My regular HVAC company, with whom I have been a loyal customer for over 10 years, couldn't get a technician here for over 24 hours. I called JC and they were here in 30 minutes. Chris was courteous, and quickly diagnosed and fixed the problem. You have a new customer, JC!!!! read more

With a background as a general contractor and a property manager I'm a JCH&C repeat customer for good reason. It's rare to find a service organization with consistent top-down knowledge, experience, and professionalism. Most impressive is this is a company that gets better each year. read more

My daughter gave me the name for J C Heating & Cooling when my people were no longer doing residential service calls. Both my daughter and I are particular. We want quality work only. J C Heating & Cooling has provided exactly that and more. They are honest, responsive, clean and if there is an emergency they are there! I highly recommend them. read more