Mark is the most honest man I've met to date. I previously met him when my AC unit was not working back in July of this year, as I was told by Update Heating & Air (the ones who installed this less than one year old AC unit), that I needed a furnace instead installed, in order for my newly AC unit to work. However, at this very same time, Mark was installing a new AC unit in my next door neighbor's house. So, my son was at home during this time and I asked him to see if Mark would be willing to provide a second opinion as to my needing a new furnace for my air to work. Mark took a look at my furnace and determined that there was nothing wrong with my furnace, and advised me and my son to get Update back out and have them correct the AC problem that needed to be fixed. Well, when it began to get cold last week, I attempted to start up my furnace and found it to not be in working order. So, I of course called Mark and he came by last night and fixed my furnace. I will always be a customer of Ceper Heating & Cooling as Mark is genuine and very real person as he simply tells you the truth. That's rare to find these days sadly to say, so, if you want to best at a rate that is normal, from a very decent guy, call him as he is very busy, because he's good, and he is worth the wait. Thanks again Mark, I truly appreciate you. read more

The other night, I notice no forced air was coming from my vents in my home even though the air conditioner and fan was running. I also noticed frost on my air conditioning line. After following online advice on how to properly thaw the coils, the next morning I Google searched for an HVAC service repair and found Ceper Heating & Air Conditioning. Choosing them for their five star rating, I phoned them around 6:30 AM and was surprised and relieved they answered. Having explained the issue, the Tech explained it could be one of two things and he could arrive at my home within 45 minutes. As promised, two techs arrived within the time frame and fixed the problem in roughly an hour. They were extremely courteous and professional. They also answered all my questions. I was surprised the estimate was actually less than what was originally quoted and the price was very reasonable. To top it off, the tech would not take the tip I offered. Great service! I can actually attest to their 5 star rating. read more

5+ stars! Highly recommend! They went above and beyond in helping me with my heater that broke down at my rental property in oak lawn, right as the temps were about to drop to frigid cold. The heater coils burnt out and since the electric heater system is very old and the replacement part could not be found anywhere, i was facing having to replace the whole system (electric heater with a/c combo - $4,500) which was not something i could afford nor something i wanted to do on a property that i have lost a ton money on with an upside down mortgage. This guy rebuilt the heater coils part from new parts and my tenant and her family are nice and warm now. The price was very fair too! It's really great when you can find an honest company that doesn't try to take advantage of you and bullsh*t you so that they can get more money from you. I know that any other company would have only given me the option to replace the whole system. read more

I was awakened by a loud rattling noise, coming from my furnace on Friday. After contacting Rheem on Monday and finding Ceper on their site, they were here to assist that same day. Mark was very pleasant, knowledgeable, professional, intuitive and spot on when he came out to diagnose the problem. He ordered the parts, came back out to remove the old, put in the new and got me and the kiddies warm and toasty by 2 p.m. today (Wednesday). Between Monday and today, it literally took him less than an hour to do it all. The prices are very reasonable and if you like to chat a lot and ask a bunch of questions, Marks your guy. I'm very pleased with your the level of service, excellent attention to detail and overall expertise. Mark, I can't begin to thank you enough. Ceper, you guys are awesome! ....Lisa.... read more

Amazingly unbelievable! I had an inspection scheduled for Wednesday and was in desperate need of two parts in order to pass. I had been on the phone for hours on Monday trying to find the parts or a company to come look at the heater. I came across Ceper's advertisement and talked to a very helpful man. Mark was extremely attentive and came out the following night with the two parts that I needed and charged me next to nothing. It's refreshing in this day and age to find a company that will actually come out for the little jobs. Thank Goodness I found Mark. And, I passed my inspection with flying colors. Thanks Mark! I will most definitely use your company and recommend you to my friends and family. read more

Mark is amazing, I had a central air unit installed less than two (2) years ago that would not come on. The original company tried to say I needed a new furnace. Mark came out and gave me a second estimate which showed that the central air unit needed servicing. I called the people who installed it and they came back and fixed the problem. Forever grateful for Mark as its really hard to find a person of honesty these days. You can trust him and that is a cut above all the rest companies out here who try to make you pay for something that you clearly do not need. read more

My mother's heat went out suddenly and a family member recommended Ceper. They came out same day and found that the boiler in our home had to be replaced, They were able to offer a top quality product with prices that were extremely competitive. Because it was a big job, a three man team came out. They were all friendly and professional. They also took time to clean up their work area and answer all questions. They even put a sticker on the boiler if service is ever needed and it include a 10% discount on future services. read more

What a great company, veteran owned and operated, I can't say enough good things about Mark. I called him yesterday and he was at my house early this morning. Friendly, professional, and he went to work straight away, you can tell he knows his business, he diagnosed the problem immediately and fixed it without any trouble or problem. My AC was back on and I couldn't be happier. Will be calling Mark next season for preventive maintenance and highly encourage all home owners on the South Side to do the same. Thanks Mark! read more

As a tenant who received the services for my apartment , Mark was very prompt in diagnosing the problem with the heating unit in my apartment . He stated that the part had to be ordered, and stated that he will return to install it . I appreciated the courtesy call back to verify my name, address and phone number. He assured me that I will receive a service visit in the early am.( Next day). Mark was very pleasant and professional . He fixed the heating unit and as a tenant i was very pleased. read more

I own a business and had gone through multiple HVAC companies to try to resolve my cooling problem. Many were unreliable (didnt show up) and dishonest (oh you need a whole new unit). I decided to call Mark through a reference from a customer of mine. Mark came out quickly and diagnosed my problem (low freon and a burnt out wire) Thank God I called Mark, he was quick, efficient, fair, and friendly. I recommend him and his crew to anyone who needs HVAC work done. read more

Based on my recent experience I give them 5 stars! They are prompt, reliable and they know what they're doing. After calling and texting another HVAC technician and waiting over a week I decided to call Ceper Heating and Cooling. Mark answered the phone right away! Even though he was completely booked, he showed up with another technician the following day after his last appointment; they fixed my humidifier at a reasonable price. I couldn't be happier. read more

Marek was quick and efficient as well as cost effective. He tested our 21 year old furnace at my request and didn't try to up sell me anything. In fact, I had to ask him for a quote for a new HVAC system in case my husband and I would like to purchase one, which Marek sent over right away. Pricing for the new system is below market cost and he offered a rebate for each packages he recommended. He was polite and respectful and showed up wearing a mask. read more

If you need any work done on your furnace or air conditioner this is the one to call. Mark is a real gentleman who knows what's he's doing and speaks to you with respect. This is the second time I brought Mark to my house and he is now my go to guy for hvac. His prices are reasonable and will fix what is broken and that's all. If you want a honest person that will give you quality work at a reasonable price Mark is your guy. read more

I called Ceper on Sunday when I realized my air conditioning had died. Mark was out to my home within 5 hours to assessed the problem and told me he would need to order a part. He was back on Tuesday and worked around my schedule to come back to complete the work. I (like most people) was DREADING the bill but was surprised at how reasonable it was. Mark was prompt, courteous and professional. I couldn't be more pleased read more

I reached out to Ceper after another vendor postponed my service call. I explained my situation over the phone and we scheduled a time for him to come out. He came out at the scheduled time and was able to fix my water heater problems in reasonable time and price. Very professional and friendly! I will definitely be using him in the future and will recommend to anyone looking for heating and cooling services. read more

My sister referred Mark so I called him when my AC was leaking water. I called him after 6pm on Thursday evening and he was at my house the very next morning at 7:30am. Mark is very professional and courteous, he is also very efficient and reasonable with his prices. I will have no problem recommending Mark to my family and friends. He will be my go to guy for heating and cooling. Thanks again Mark!!!!! read more

The furnace failed on our coldest day yet. Mark arrived to give an estimate, which was very competitive, and say he could do the work early the next day. We were resigned to many quilts for the night. Then he called to say he'd go late and do it the same day even though he didn't have his assistant, which made the call even later. That kindness is over the top in service. read more

Had Mark out to fix my heat pump for my pool. I thought it was the fan motor that broke. But Mark quickly determined it was the less expensive capacitors. He was done in less than an hour and the heat pump works perfectly. Price was very reasonable and Mark was very professional. Definitely will call if I have another issue. Will also recommend him to friends and family. read more

Called Ceper to check out my AC that stopped working. Mark was very personable and friendly in our initial conversation. Texted me to confirm when he was coming over. He completed the job quickly and was very informative in explaining the issues. I thought the price was reasonable also. Glad I called Ceper and will definitely use him again, if needed, Thank You! read more