We had them diagnose and then repair a gaming PC. While it took a bit longer than anticipated,…read morethey communicated with us to let us know why and how much longer. The reason for the five star review is that they fixed the problem, honored their estimate and were LITERALLY 50% cheaper than their competition.

On Tuesday, 1/17/17, after running a number of diagnostics on my wife's MacBook, I concluded that…read morethe hard drive was shot. It wasn't the end of the world since we're meticulous about backing up our data. Nonetheless, I needed to have the hard drive replaced. I was going to take it to the Apple Store, but the reviews I read about their charges encouraged me to find another option. Unfortunately, in the Lancaster, PA area there aren't a whole lot of options for Mac computer repairs. Then, I remembered that one of my sons took his iMac to have a hard drive replaced at Pham Computers and was entirely satisfied. So, I contacted them and they said yes they would replace the hard drive in my MacBook even though they're primarily a PC shop. So, I stopped by on Wednesday to drop of the laptop and spoke to Zach who was very helpful. Much to my pleasant surprise, I was contacted later that day and they told me that the drive was replaced and as (gratis) bonus they would image the data on my old hard drive and copy it to the new drive potentially saving me some time in doing a TimeMachine restore. I received a call the following day to say they were successful in saving all of my data and that the computer was ready for pick up -- WOW, A 24 HR. TURNAROUND!! My wife went there to pay later that day and was astonished at how inexpensive the repair was. I was too. What a great tip to take it there. Thanks Pham Computers!

He diagnosed my pc for absolutely free told me all the issues and set it up for only 100$ the next…read moreday can't beat that price plus the customer service was amazing truly felt welcome and like I could actually trust the owner 10/10 would recommend to bring your computer here if you have any problems! Also fixed my broken cpu and for free and saved me 400$ truly one of a kind shop

Great service and prices,i will be going back in teh future for my repairsread more

I recently brought my Mac Desktop in to Alliance. It was barely working at all- I had painstakingly…read morestarted creating my tax information for my accountant, and I already had spent several hours inputting detailed information into my Quicken Account. I was told originally (at Alliance) that they wouldn't be able to do a migration of the information on my old hard drive- however, when I called back - Mike answered and he was not only helpful- but said that he would start the migration- right away- and that it might take two days. It worked and it saved me so much time and grief. I simply can't thank you enough Mike. Alliance is so very lucky to have you representing them. Thank you Thank you Thank You, Dr. Lee Morand

My family has used Alliance Computer for many years. Had need to have a a recently deceased family…read moremembers computer hacked. We could not find a password left behind anywhere. Alliance was able to give me access so I could begin the process of settling the estate. The tech Ian was fun and quick. Worth the money!

I've used the services of this company on three occasions since 2012 for the following issues:…read more Once for laptop that just wouldn't turn on. An update that crashed the same laptop. A virus that effected the same laptop. All three times my laptop was fixed within a day or two of dropping it off. Each repair was in the $100 range, and each issue was explained to me in not-so-techy talk that I could understand. They were professional and I like that they are a small local business. The location is conveniently located on Columbia Ave outside the city but not to far from the suburbs. Only issue I've ever had was sometimes they are a bit hard to reach, otherwise top notch service!

Update: 9/12/14 The owner contacted me after reading the…read morereview on Yelp and took full responsibility for the poor service. He gave me a full refund on the service and double checked the CD drive, which began working again after an update was installed. The owner did everything he could to make good on the problems they caused. Wish I had worked with him from the beginning! ********* They came recommended, but I had a terrible experience. I had to call daily for updates, they did not provide an estimate before the work was done as promised, they erased all my software and now my CD drive does not work. Their response to the problems was apathetic. I did not feel as thought they cared at all about the disservice they did.

I was not impressed walking into the place with a bad hard drive and a replacement but within an…read morehour I walked out with the new drive with the OS loaded, working. I have to load application software and transfer data, he would have done them (for a price) and i didn't have the data and program names. He did sell me for $10 a Hard drive enclosure SATA to USB that I can use to copy the data. Cost of the service, under $100. VERY pleased with service.

Within 36 hours of calling, they had picked up and delivered a new computer, with all my documents…read moresaved! Walt and Nate were FANTASTIC! Don't look anywhere else, just pick up the phone!!

This place is great! I needed an LCD screen replacement on my laptop asap for college. I called and…read moreasked about timeframe/ parts, was told no appointment was needed and it should only be a few days. Same day I was able to drop it off and within a few hours received a call saying it was ready. My computer is fixed, the price was incredibly fair and lower than I was quoted elsewhere, the staff was very friendly and communicative, and the service was super fast! 10/10 will recommend to anyone in need of repairs in the future.

I cannot say enough about how wonderful Andy is. I called on a weekend regarding my son's MacBook…read more I received a reply in an hour! I have 3 kids to get online for CVHS hybrid learning and I was already stressed; but this man helped us repair our computer in 24 hours!!!! Thanks to him, we were able to get back to our hybrid nightmare with one less worry. He is punctual knowledgeable and experienced-- what more could you want from someone--value?? How about: I was asked to wait a week, before sending payment, to be sure we were satisfied to make sure that everything worked properly. How often does that happen these days?? thank you

When I started having problems with my MacBook Pro I looked for local options for help. I started…read morewith "MACS N PCs" and had no need to look further. Andrew explained everything about my problem and my options clearly and gave me a cost estimate for repair if I chose that. When I asked for his recommendation if I decided to purchase a new Mac instead of repairing my older one he first asked me several questions about how I used my Mac before answering. Then he actually looked up options online for me the fit my needs and even sent me a link to one that he recommended. So, if you are looking for excellent customer service for your Mac, this is the place to go.

absolutely great ... timely, best-quality service ... cody…read moreresolved every problem that i had ... then helped me to understand computers and the internet.

Jeff at Total Tech Solutions, LLC fixed the camera on my laptop by connecting to my laptop the…read moremoment I called! He fixed it in about 10 minutes. I had to wait 0 seconds to get service. He first tried a couple of things but figured it out on the third try. I will now receive a bill by email, which I can either mail, pay online or stop by the store. It was a reasonable fee. It couldn't be more convenient, efficient or easier. I highly recommend his services. Please know that this is the place that used to be across from the Post Office. They are now located at 670 Johns Ave, Gettysburg, PA 17325 which is the same building as the cat rescue place. I'm thinking it's off Steinwehr near Appalachian Brewing Co., in that vicinity.