We've used Rick's Automotive for many years and have always had a good experience. They're honest,…read moredependable, and do quality work. We appreciate their friendly service and trust them to take care of our vehicles.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

The service itself was really good, but (who I guess was) the owner cussed me out as I was leaving,…read moreand I was thinking why does he feel he needs to speak to me this way. He talked about how it was hard to find good customers these days and that he was the cheapest shop around and I was one of the dumb ones for never coming in before. So ok I guess, but while I first thought the service was fantastic, he quickly changed my mind with the way he spoke to me as I left. I at first thought this could be a great place to come back to, but now, after the way he talked to me as I left, not so much. I don't care how old he is, which he proudly told me, I won't be back.

Super friendly and clean. I just happened by for a minute and they were nothing but nice. Highly…read morerecommended and I will be back.

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

took my car in and they inspected my breaks & shocks for me. Dis not charge me anything to look at…read moremy car. We will be taking in our daughter's car today. They are honest, capable people.

Always have taken my cars there. They do great service. The prices have always been fair.read more

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.

I was really pleased with the used set of tires they offered. The young lady went the extra mile…read morenecessary to balance the tires. The young man worked hard and was very accommodating. I had called before they closed. I got there with about 45 minutes to spare, but didn't realize they were cash only. I had to run to the bank and get cash out. This put me back close to closing, but they worked after hours to get me out. I really appreciated their effort. I would certainly use them again.

I have always been treated great when i go here. Its family owned which i live to support family…read morebusiness they were fair on their prices when i first started going there they went above and beyond to get me taken care of they treated me right. That means alot as well. I highly recommend this place.

I was wanting a truck put back together, it was a mess. After getting the run around by a couple of…read morepeople . I was fed up and Googled Auto repair and 417 Mobile Auto Repair popped up. I called and they came out ASAP and had the truck towed to their shop. After they gather all the parts. A month later truck is on the road. The price was affordable . Being a women they didn't try to screw me over, like alot of auto shop I've at and got quotes. Thank you for being honest.

I called them out to do a fuel pump on a Chevy Malibu 2008 LTZ I bought the part his guy he sent…read moreout did not check the power or the ground which one is what the pump was not pumping remotely at all he tried to blame it on the wiring diagram when the owner came out 3 days later 3 days I paid him before the job was complete $250 and he said it's not my mechanic's fault he is a new guy doesn't know what he's doing I'm a Master mechanic and then he told me that he wanted to charge me another fee of $100 and then on top of everything he took a picture of my VIN number and told me if I don't pay him that he was going to put a lien on my vehicle he is such a sketchy owner Al his name is on top of it he got it working he was out there for 3 hours but if he sent a boy to do a man's job what do you expect why did he come and do the job himself why did his helper his employee mechanic guy whoever his name is he seemed to be legit but why did he check the power and the ground and make sure that he had it hooked up correctly that he did not it was very obvious the pump was not pumping I was down a vehicle for 4 days because of him and I was trying to save some money and he charged me $250 and I paid him ahead of time before the job was even complete shame on me I put a stop payment on it I'm still bickering with my credit card Bank and he wants to charge me another $100 for his time he is no good remotely at all I hate to see that about people when they're in business for themselves but you need to take care of the customer he sent his guy out there for 45 minutes to try to figure out what he did incorrectly and he left he said he'll come back and he was complaining about the owner his boss and it's just a shame I had to go through that and then he tried to tell me he's going to put a lien on my vehicle I called the police made a report and I'm waiting for him to do something cuz he's such a sketchy person do not repeat do not use him at all and his sight where he conducts his business over here off of division looks like a junkyard sad should not be in business for himself at all I wish that I would not have gone through this and I hope that nobody ever goes through this ever again and tries to recharge the customer for something they did incorrectly that you paid good money for I'm not exaggerating remotely all this is the exact truth and the only reason I'm doing this is because he should not be in business and he should be kinder to people and understanding and take care of his customers cuz I have other work that I need to get done and I found somebody else thank God cuz he's a legit mechanic!!.. the review wants me to leave a star and they don't have -5 that's sad

Absolutely the most unprofessional crew I have ever observed. One of their employees was driving…read moreup and down a side road in a black mustang at outrageous speeds, guessing he thought he was cool. So many complaints on the services delivered from a lot of people in town. Save yourself a lot of headache and go elsewhere.

Very quick and friendly. I was met with a bottle of water when I pulled in. The service quick and…read moreeasy