Had purchase two tires for our camper and requested which ones needed changed and to put one of the…read moreused ones on the spare. After about two hours the worker said it was finished. Two mo later, We just checked our camper for an upcoming road trip and realized they put one of the new tires on the spare instead of the camper itself. Called and they said to bring it in. Instead of expediting our situation they put us in a long line of customers again even though they realized this was their mistake. We have now been here an hour and 1/2 and they are saying another 1/2 to 45 min because some people had appointments. Really, we shouldn't have had to check behind their work or have to bring it back to be done right. I'm very disappointed and have lost so much time just sitting here waiting again not to mention lost trust in them. Just be careful and double check their work before leaving is my recommendation. We have used them in the past and didn't think we needed to be their supervisor. Now we know. Our time isn't as important as there time is.

I had a hole in my tire and this was the only shop that had space to fit me in. I had a little wait…read morebut they were super pleasant and the space was clean and cool on these hot Summer days. I was surprised to know that my service was complimentary. I def would recommend here and I am thankful for how flexible they were.

They jumped right on my flat tire project. Took the nail out, then plugged and patched the hole,…read moreall in less than 45 minutes. People at the counter were nice and professional, and they balanced the tire on the wheel before I picked it up. $26. Good job, Guys.

Please do NOT use this location for an oil change!! They cracked the oil housing unit in my vehicle…read moreand tried to gaslight me as to the cause. I had NO oil leak when I brought my vehicle in, and after I got home, there was oil all over my garage. An actual mechanic shop told me what caused it... I contacted them repeatedly about the issue, and they completely ignored me after an initial contact from District Manager Gary. Unless you have an extra $1100 to gamble, I'd take your vehicle to actual mechanics with a code of ethics. This location is filled with arrogance and below acceptable customer service.

I say there just long enough for my already damaged tire to go flat in the parking lot. Multiple…read moreopen bays mechanics looking me dead in the eye and ignoring that I'm sitting there with a literal tire emergency after I had called prior and asked if there was availability and they said "first come first serve" I left and went elsewhere. 0 stars. Multiple open bays. Not a single care in the world I was sitting on a rim.

Thank you Joe and crew !!! Noticed I had some bad tire camber wear on my RV before leaving to our…read morenext reservation 6 hours away. You took care of us right away without hesitation and got us going to eventually make it back home 1800 miles away. Thanks again !!!

They are honest. I was hearing sounds under my car and…read morethought I had issue with my suspension. I told them this and expected a call regarding a multi-hundred-dollar repair. Turns out, my spare tire was loose and bouncing around. They charged me a small amount for their time and sent me on my way!

Was in for tire service and they were able to get everything fixed on my tire really quick and…read moreefficient

I would like to personally thank and recommend Bohannon's. I took my wife's car over to have it…read morealigned, and put on new tires. They done an exceptional job, offered several brands of tires, with varying prices. We do all of our business trucks there, and am so happy with the service they do. They are not pushy, and will do as much as you want to your vehicles. And are really honest people. Thanks Allen & Kim McMillian

They made me feel comfortable and I trusted them... Something that is rare with me nowadays, esp…read morewhen I take my truck in without my husband being with me. They didn't talk down to me or try to BS me and get me to spend more money. They were also correct in their diagnosing, because my husband had already diagnosed the problem, is a retired mechanic and disabled, so couldn't repair it himself.

Gave me a quote that ended up not including $120 alignment. Told me they could get to me in about 1…read morehour and would call me. Never called. I called at 90 minutes and they said bring it in. Then told me it would be done in an hour. Called about an hour later and told me about the alignment. Said it would be about an hour and would call. Never called . I called at about 90 minutes. Thirty minutes later went to get car. I took the car in at 8:30. Got it back at 3:30.

I was having a car problem and my first thought- come to Big O Tires!!…read morei was greeted by a gentlemen named Tyree Clouse who was so kind and welcoming. Corey took my car for a test drive and immediately got to work on my car. They did so great and my car is back to brand new!!! love them and would recommend to anyone in need of a car service.

I spoke to the same front desk guy three times and he would not give me an appointment. I showed up…read moreto a 90 minute queue on his recommendation. Your employee just wasted my time.

Chris and the team were fantastic!…read more Without an appointment they quickly patched the tire on my EV using the required "EV pucks." They saved the day on my roadtrip.

We've used Rick's Automotive for many years and have always had a good experience. They're honest,…read moredependable, and do quality work. We appreciate their friendly service and trust them to take care of our vehicles.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

HORRIBLE service at the Goodyear Battlefield Mall store. They did not bother to connect clips to…read moremy brakes and passed inspection on the vehicle anyway. I paid $600 to Goodyear for brakes and was asked to call about my claim. There was a minor collision when Goodyear brakes failed. I made a review on Yelp, was given a #800 number and claim number to call. The Claim employee asked if I had receipt from mechanic who discovered the clips were off the brakes, I said yes. The employee called the store and then told me the mechanics did not note the faulty brake install and too late now to follow through with a claim and hung up the phone. If you have ever heard of mechanics taking advantage of women, this is one of those cases. I was told to go back to the Goodyear store so they could fix it. Thats completely crazy after what they did, actions that endangered my life and others. PATHETIC!!!

They up my dash taking it out broke the intake to my engine covered it up with a clamp didn't get…read moreevery connected back so the fan blower doesn't work all this for 2500 $ what a place!!