What a BEAUTIFUL job well done! I have a deck that is probably 30+ years old, and it was ROUGH (see…read morethe last two photos for before pictures). Some of the floor boards were rotting away so much that I was afraid to step on it for fear of falling through. Other boards were so frayed that it was a splinter nightmare. I worried about the safety of the deck, which made me not want to spend time out on it, or at least, not invite anyone else to spend time on it! There was also no way to access the deck from the outside, so any guests had to come through the house to access it. With a small group this wasn't a big deal, but for large neighborhood events this was a lot more difficult. I contacted 4 different companies to come out for an estimate, and Deck Impact was only one of the two companies who even answered/responded. Their estimator, Antonio, listened to what I was looking for and wasn't constantly trying to up sell me (like the other company was). He was able to give me a quote on site. My quote included replacing the floor boards, adding in another support beam underneath, painting the deck with a solid stain, and installing a spiral staircase. The work looks GREAT! I have been out on my deck ever day that hasn't been disgusting. When outside doing yard work, I've had multiple people share their adoration for the spiral staircase (which honestly has been a dream of mine since buying the house). The work ethic of their teams was incredible and they were very kind (I would leave out water and snacks, bring the dog around, etc.) and they were happy to share the different steps they were doing. They went above and beyond when small issues came up, working to fix them, which sometimes resulted in multiple trips. I know this was probably frustrating on their end, but they didn't show it to me. My only complaints, which are small and do not warrant a star deduction, but also I want to give a thorough review: sometimes, communication was lackluster. At times in the process, I had to reach out to get updates on dates when teams were coming out (after a week of not hearing anything). This very well may just be the nature of the trade, but it wasn't communicated to me that I wouldn't hear from them. But, every time I reached out I would receive a response within a day. Also after a couple of the work days (there were probably 5-6 total days teams were on site), there was a bit of trash left behind. Most of it was from demoing the floorboards, which were falling apart so I understand, but it was 3" nails and fragments of wood. The biggest concern was my dog running around. Also sometimes food wrappers and wrappers from construction materials were left in the yard. It's very possible it would have been cleaned the next time the crew was there, but with a dog, I had to spend time doing the cleanup so he wouldn't pick up something that would hurt him. Overall, I'm incredibly happy with the work Deck Impact did from start to finish and would easily work with them again and refer them to family and friends. While yes, there is room for improvement, the work they have done has made me enjoy my deck again without breaking the bank. Thank you guys so much!

I've used Deck Impact twice now to stain my outdoor wooden deck. They provide truly excellent…read morecustomer service...a level of service that frankly you just don't see anymore, especially in a large city. My questions and concerns were always addressed promptly and attentively. Their work is thorough and the results are of high-quality. While I can't speak for their other projects, the price for my staining project was fair and reasonable. They even cleaned the mildew off the concrete retaining wall abutting the deck while the rest of the deck was cleaned! Well done Deck Impact!

Excellent experience working with Creative Exteriors Plus, Augustine and his team were great to…read morework with. My project was a screened in patio. The project was completed as planned, exceeded my expectations and was done to my satisfaction. The entire team was professional and easy to work with. They answered all my questions and concerns during the process. The team was very neat and respectful of my home. The crew provided meticulous attention to detail and communication during the process was clear. They cleaned up the work area everyday after they completed their task. There were small cost overruns, but they were reasonable. I would contact them without hesitation for another job. The professionalism helped ease the stress of such a large endeavor. I am excited about enjoying my new outdoor space. I was pleased with the outcome and would highly recommend Creative Exteriors Plus.

Creative Exteriors Plus came highly recommended by a long-time friend. From the start, Agustin…read moreimpressed as approaching the job with honesty and deep/broad level of experience in exterior work. The estimate, design, demo, and build processes all went smoothly because of Agustin and his crew, who started every day bright and early - even when utterly frigid. Like any big project, there were some unforseen challenges, but Agustin communicated with us regularly and made the design changes and/or repairs that were necessary to push forward. Agustin and the crew did a great job with the deck and patio modifications to accommodate. I highly recommend Creative Exteriors Plus!

First I'd like to say that it is easier to reach Jon through his email Jongreencare@ymail.com. I…read morereached out directly through Yelp, didn't receive a response and after a day or two...ultimately went with another contractor(or tried). I setup an appointment with the other contractor and they no-call no-showed. I'm glad they did, because Jon contacted me a few days later apologizing for the delayed response on Yelp and asked if I could continue the conversation via email(hence my original note in this review). There was a princess tree or something of that nature that sprouted up last year and needed to go as it was getting out of control, my wife wanted weeds removed, washed rocks, and peonies in front. In the back we also finally decided to finish our walkway with flagstone. Jon was great to work with, responding to both texts and emails for verifications and changes throughout the process and pricing was competitive. Very happy with the end result and how quickly Jon and his team were able to finish everything. I highly recommend Bio Rich Green Care and I am looking forward to working with them in the future.

I am so terribly unhappy. I have a horrible situation where my entire yard needs to be completely…read moreexcavated and I will then need to replace it and I will need a landscape design. It's actually a fairly small yard. It's not that big of a deal really Jon came out. He was late, but he came and now 67 weeks later. Still don't have an estimate. Yes I've texted him numerous times every time he says Yep, he'll have it to me next week. Yeah you'll have it to me this week. Yes it's coming and it never comes. It never ever comes so. It's just so sad because I did really like him when I met him and I do not have a very good good experiences history with contractors and I thought he was different but of course I think every single person I hire is different right I'm just a complete fool. I do not recommend this company. Maybe if you know you have $150,000 job maybe you'll get better attention I don't know.