My first time to Gloss Nails and the nails text didn't take care of what I asked her to do, but I…read morewrote a review and the manager got in touch with me and made it right and went over board to make me feel like a valued customer. I went back and got Issac and he was fantastic. I really thank John for taking care of me. I would recommend this nails shops to anyone else because of how the manager was concerned about how his customer service.

Jane's Christmas magic! If you want to get your nails done…read moreand you want them to look good AND last 3+ weeks... go to Glossy nails in Matthew's! My friend told me about this place a few months ago and I cannot gate keep any longer Everyone who has ever done my nails there is amazing but JANE is my girl! She is the absolute BEST nail tech I have EVER had. Jane listens to exactly what you want and if you're indecisive like me she will help you figure something out that you will absolutely LOVE. They have 100s of colors including my fave cat eye options and they keep up with the newest, healthiest trends. On my nails I have the NEW T.A.P. Hybrid gel! It feels and looks so natural but is sturdy enough to last 3+ weeks. I'm rough on my hands at work and Jane makes sure she applies the right amount to ensure longevity. Another bonus, my natural nails are growing like crazy! Anyway...I could go on and on about how much I love this place. I'm scared to post because as busy as Jane is now y'all might make it harder for me to book an appt . Oh and another thing.... Their salon is A+ for cleanliness and amazing customer service! If you pay cash you get a card to stamp each time you visit. There are over 10 pedicure chairs and the wait is never long. Love you glossy nails!!!

I almost have a second degree burn. The man used the scrubber on the top of my foot and tore my…read morefoot up. Also for a $50 pedicure the service lasted 10 mins. Very disappointed and my foot still burns. If I could rate 0 stars I would

This is long overdue but unfortunately I have to change my review from five stars to one. I came…read morehere for almost two years and am close with the nail techs Kelly and Tina. Apparently they came under new management that tries to cut corners by not properly sanitizing equipment and making techs reuse tools that should be thrown away after one use. Since Kelly and Tina are proper professionals they decided to leave. they have since been replaced with techs that are rude and mediocre at best. It saddens me that such a great business that I enjoyed patronizing is now ruined.

Great pedicure by Denny and wonderful SNS manicure by Viviane. Both paid attention to details and…read moremy nails look amazing!

I went today around 12pm. I got out around 1pm. I forgot the name of the two people who serviced…read moreme, that's my fault. I called prior to see if they had availability and they absolutely did! I came for a gel manicure and pedicure. I did change my mind and got a regular pedicure with polish. My manicure was $30. My pedicure (regular) was $30. I had a good experience. They were quick, and clean. They were kind as well offered me water. I would recommend this place for anyone who wants a good atmosphere and if you're getting any gel. My mom is a regular here and recommended it.

Nghi is the best and Jamie too. Ann gives the best pedicures too. The salon is always clean and the…read morestaff is very friendly and they listen to you. Been a customer for over 4 years now.

Soooo obsessed with perfectly polished. I always call and make an appointment and I never have to…read morewait. The salon is always clean and the chairs are super comfortable. The talent of the staff is incredible. My sns always lasts three weeks and my nails are in the best shape they have ever been in. Highly recommend!

Nice and clean nail salon , got my fav gel color . Quick and beautiful service I took a pic of my…read moretoes but they're not very aesthetically pleasant for review pics ...Im referring to my toes (I blame it on my dad's genes) , the nails and the color are perfectly beautiful

I sat on this and talked to friends to make sure this review was warranted before posting. I…read moreunfortunately don't recommend going to this place. First, the technician filed my nails down so much when I told her I was trying to grow them out. Looking from a palm view you can't even see my nail over my finger tip anymore. I had asked for rounded and she gave me more of an almond shape. Second, she made me bleed while filing my nail. Not only did she make me bleed she continued to try and file that spot two more times! This is concerning because I'm pregnant and being very conscious of not going to nail salons with any nicks/cuts/wounds on my hands or feet, I'm not sure how clean their tools are, and she dropped the file on the ground and kept using it. Last, the first color I chose was very faint so I asked if we can choose a different brand/color. The second one was also faint and required four layers. And it was an uneven color and there's a fuzz stuck on my thumb nail. The products they use are subpar and do not match the color of the samples. I didn't have the patience or time to ask for them to redo it, nor did they offer any discount. There's a salon right across the street that I've had way better experiences at and encourage you to go to if you're in the area. I decided to go here because I completed a return at UPS next door right before. I always feel bad leaving reviews like this, but friendly staff doesn't overcome bad service.

Amazing service. Went above and beyond for just a polish. It was great! She was polite and everyone…read morethat worked there was friendly and engaged with everyone

Don't waste your time or money here! The owner is so overbearing that he gave me and my family the…read moreworst anxiety. We got our nails and toes done Friday Dec. 26,2025 and were told we had five days to come in for repairs etc. So we ended up needing to come in on the fifth day Dec.31,2025 because my daughters and I polish chipped on a nail. So I thinking it should be no problem. WRONG! The owner kept saying oh u broke a nail I said it's chipped and tried showing him where it was chipped. He again says it's broken it's broken. So I don't argue with him. He said I can give you discount. I said I'm not paying you for two chipped nails ( one nail on my finger and one on my daughter's. He says it's been 6 days. It's been 6 days. Smh when in fact it had only been 5..Either the man can't count the days correctly or he just did want to right his wrongs. Either way he did not honor his own policy. I hate doing business with ppl like this... Mind you when we came in initially it was three of us. ( Me, my daughter and my mom). So we spent a pretty penny on their mediocre work. And left a decent tip and you would think after spending so much money they would honor their own policy and correct our nails... I also even noticed a enegy change when we first walked in the door. Once they get your money, they are no longer friendly or smiling or act like they don't even remember doing your nails ( and toes) from not even a week ago. Greedy businesses like this will never prosper. And they lost a very good family of customers. WE WILL NOT BE BACK. And I DO NOT RECOMMEND!!!! #SCAMMERS

All Shiny and New-Manager Awesome Excellent Service, very Unique Pedi's to choose from on their…read moremenu! Love Love Love I also had my nails filled, so Pretty

Good experience. They sat me right down even though they were busy, they offered me a drink too…read more I got a pedicure and there were several packages to choose. It was a good experience but a tad pricy and I wish they scrubbed the dead skin off my feet.

I have been coming here every time I visit my family in Charlotte, NC, for several years…read more The staff has always been friendly, cordial, and welcoming. There is plenty of parking around. The facilities were clean and well-kept. The massage chairs are a plus. I am a 6 ' 1'' man and fit well in the chair. I had a pedicure done, and my feet felt amazing afterward. 'Ava' (I think that is how it is spelled) is THE BEST! Modish Nail Spa & Salon is a family favorite! I highly recommend it.

My friend and I got our nails done here and the place was gorgeous! They were able to seat us and…read moreget started right away, and Katie did a fantastic job with my nails and was very professional. The only thing that takes a star off for me is that they dip your finger in the communal pot of SNS dip powder. That's a pretty standard practice in many nail salons, but the healthcare part of me knows that it's unhygienic and a health risk to do that anywhere. I'd go back, my nails look amazing, just bear that in mind if you're immunocompromised or have any kind of cuts on your hand or worry about cross contamination

I'm glad they are serving others well, my first time here & my impression wasn't good…read more Maybe the time of day I was there idk- Blasé attitudes and unprofessional in my opinion. Barely greeted, barely tended to... even though I made an appointment. Also feeling a "cliquey" vibe- as in if they don't recognize you they don't appear to cater as much to you. Underwhelming pedicure services. However - the gal who did my toes was a sweetheart. She seems as if she is still learning? I'm not sure she seems timid but she was friendly. Thanks friend! Doubt I'll return.

I had a pedicure here and it was one of the best. I keep getting compliments on my toes and it's…read morebeen several weeks now. Great selection of colors