would highly recommend taking photos of your vehicle before leaving it with them and after you pick…read moreit up. Wouldn't take responsibility for a broken part but did end up fixing it.

I've now taken my 2014 BMW 535d to Larsen's Auto Repair a couple of times, and they've earned my…read moretrust. Most recently, I brought the car in after another shop told me I needed rear brakes, calipers, and suspension work totaling a pretty significant bill. Larsen's took the time to actually inspect everything and gave me a much more accurate picture. They confirmed the rear brakes were still in good shape (around 10mm), the control arm bushings were fine, and none of that additional work was needed right now. That kind of honesty is rare. They previously handled my front brake service, and everything was done right, no issues since. This time they also completed an alignment and oil service, both at fair prices. Mark was especially helpful throughout the process. He clearly explained what was actually needed versus what could wait, and didn't try to upsell anything. I never felt rushed or pressured, just informed. Bonus points to him since he's a fellow Atlanta Braves fan! If you're looking for a shop that will diagnose correctly, communicate clearly, and not recommend unnecessary work, Larsen's is a solid choice, especially if you have a BMW or higher-mileage vehicle and want straightforward, trustworthy guidance.

They fixed a massive electrical failure in our '17 BMW. Price and speed of repair seemed reasonable…read moreand the results were perfect. They said the previous shop that was aware of the issue (that I chose to ignore) should've told me the issue could grow worse with neglect. I thought, "oh well, we can live without the stereo and back-up camera for a while." Wish I had gone to Pete Lea's first.

I had a PPI done, and I requested a call back to have a clutch replaced after authorization was…read morereceived from Carvana subsidiary Silver Rock who handles claims. I called back initially the following day. The front desk associate claimed she hadn't requested it yet due to being busy. I expressed that I was on a time crunch since Carvana has a 7 day return policy and I needed to lock in a repair day before that 7th day. I never received any follow up. I think that Pete Lea's Automotive Medical Center could do a better job communicating to a new customer, especially with the rates they are charging. $213.00 for a PPI that is a dealership rate without the dealership experience.

Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

Great spot! Left my car for a day of maintenance and had a lovely experience. I appreciate the text…read morewith an inspection report that allows me to approve or decline addition services. They also have coupons on their site which never hurts.

Found this place because I felt ripped off by the Jiffy Lube in Tumwater and I didn't want that to…read morehappen again. I found they had a Groupon for 8 Synthetic blend oil changes for $99. Can you believe that? What a deal! Anyway I showed up first thing in the morning and they were already at work. I sat in the waiting room and they let us have the remote so we can pick whatever show we felt like and time went fast because I was only there for 30 minutes. While we were waiting I enjoyed the coffee from their Keurig. I handed the guy my punchcard and they marked off two oil changes, since they had given me full synthetic. I didn't know the difference and the guy who checked me in was a mechanic and not the regular office guy, so that's where the mistake was. That's okay though, lesson learned- make sure to ask for the synthetic blend. The punchcard lasts for two years, so I'm gonna get one for each of my cars because who can beat that deal?

Olympia Autoworks is what every shop should be: Honest, fairly priced, transparent, responsive, and…read morefriendly! I brought in a car that I purchased recently with unknown service history. Their complimentary multi point inspection with pictures (free with paid oil change) gave me insight into the health and status of fluids, ball joints, suspension, and general condition of the car. This level of transparency is amazing, because I've definitely been to OTHER shops that would have told me all of the fluids need to be replaced without any proof. I highly recommend Olympia Autoworks for your service needs!

I asked them many times to let me know what work was needed and how much it would cost, with a…read morebreakdown, in writing, of parts and labor, before they started any work. They assured me that they would provide this info before doing any work and that the assessment would not cost me anything. Instead, over a week after bringing in the car, they completed the work without telling what work would be done, without notifying me how much anything would cost, and it cost hundreds of dollars. No notice or breakdown of parts and labor as promised. The techs end their shifts around 3 and the person who answered the phones and called to let me know the car was ready could not tell me what work was done, why it was done, nothing. If you opt to work with this garage, get everything in writing up front and in person and do not leave your car with them if you can help it.

Lloyd's did a nice job on my smokey '95 Pathfinder. It was running rough and blowing a lot of…read moresmoke, so I thought it might've been a blown head gasket and not worth the cost of the repair. They ended up replacing the valve cover gasket and radiator. A few hundred miles later and it's been running great. I thought it was done for but they gave it new life. Thanks a lot Lloyd's for keeping the Pathfinder on the road!

This is a delayed review as the work on our Volvo S60 was done in October I believe and I really…read morewanted to express how grateful I was for their excellent and meticulous service. The problem was complicated and their honesty in dealing with us and price matching made the experience worth commenting on and I am sorry for the delay. The car is great and we are grateful and highly recommend this company as they were recommended to us by our mechanic. Thank you.

I had a great experience with A1 Japanese Auto Repair and Jay, the owner…read more After getting a very high quote from the dealer for a water pump replacement on my Toyota Sienna, I brought the van to Jay for a second opinion. He was straightforward, took the time to explain what actually needed to be done, and quoted me a price that was literally about half of what the dealer wanted. While doing the water pump, Jay recommended replacing the thermostat since he was already in that area. He was clear that there would be no additional labor, just the cost of the part ($31), which felt honest and practical, not like an upsell. He also inspected the serpentine belt and told me it was in good shape and didn't need replacing, which further confirmed I was in the right place. Communication was clear, pricing was fair, and the work was done efficiently. Jay comes across as knowledgeable, genuine, and focused on fixing what actually needs fixing, not padding the bill. If you're looking for a trustworthy shop for Japanese vehicles and want straight answers without dealership pressure, I wouldn't hesitate to recommend A1 Japanese Auto Repair.

Great service, great price. Jay is very friendly and doesn't attempt to sell you anything. In my…read morecase he told me I didn't need some items that the dealership would just automatically do.

These guys have earned my trust time and time again. In reality this is the only shop around that…read moredoes not BS with you and will get things done. Good value and great communication. I have continued going them despite living farther away. If you have a subaru, you NEED to check them out. If you have other makes, you still NEED to give em a try. Best around.

Absolutely the best non-dealership auto shop I've ever dealt with…read more As good as it gets customer service. Zero sketchy vibes from this owner and crew. Knowledge and workmanship appear tiptop, especially when it comes to Subaru (OEM parts only). I was referred by the owner of Quality Muffler and Brake who also does fantastic work. So glad. This is my new auto service spot. Highly recommended as of this post

My husband and two dogs and I had arrived in the area for a few days away. We woke up on the first…read moremorning to find a screw in our tire, which had leaked a lot of air. Fortunately we had an electronic tire pump, so we were able to get to a tire place. I picked Gary's based on reviews and location. I was beyond impressed! They were friendly as heck and had our car in and out in about 25 minutes. We just took the dogs and walked over to a nearby coffee shop and had some coffee. We walked back and the car was done! And it was a good job--we went on to check out many places from Evergreen State to Point Defiance in Tacoma, feeling safe and secure the whole time. We are back home and all is dandy. I HIGHLY recommend Gary's for personal, friendly, and FAST work. Now I need to make those cookies I promised them...and send them! Oh--and there was no charge! Hence the promise of homemade shortbread cookies!

If you need any work done on your car or are having any issues with your tires, come here! The…read morestaff are all extremely helpful, knowledgeable, friendly, and most importantly, they listen to you! The prices are fantastic! I went in with a nail in my tire, and they repaired it within 30 minutes. I was originally quoted $30, but when I tried to pay, I was waved away. A big fear with auto repair places is that they will try to take advantage of you with unnecessary repairs, hidden fees, or overcharging services, especially for women. That is NOT the case for this place! I will absolutely be coming back for any and all service my car will need in the future, and when it is time to replace my tires, I'll be back here as well!