Great spot! Left my car for a day of maintenance and had a lovely experience. I appreciate the text…read morewith an inspection report that allows me to approve or decline addition services. They also have coupons on their site which never hurts.

Found this place because I felt ripped off by the Jiffy Lube in Tumwater and I didn't want that to…read morehappen again. I found they had a Groupon for 8 Synthetic blend oil changes for $99. Can you believe that? What a deal! Anyway I showed up first thing in the morning and they were already at work. I sat in the waiting room and they let us have the remote so we can pick whatever show we felt like and time went fast because I was only there for 30 minutes. While we were waiting I enjoyed the coffee from their Keurig. I handed the guy my punchcard and they marked off two oil changes, since they had given me full synthetic. I didn't know the difference and the guy who checked me in was a mechanic and not the regular office guy, so that's where the mistake was. That's okay though, lesson learned- make sure to ask for the synthetic blend. The punchcard lasts for two years, so I'm gonna get one for each of my cars because who can beat that deal?

They were so sweet and helped us out the day we brought our car in and gave us the most reasonable…read moreprice on the repairs we needed! This is after we already got rates from other mechanics! I am beyond thrilled

The blower motor in my Kia Soul went out last September. Kia gave me a quote of, just shy of $1300…read more I contacted a few automotive garages and got some surprising estimates. I chose The Tire Dogs on Division in Olympia. They quoted me a tad over $500. I took my car back 3 days later and had them do the job. Kia stated it was a 5 hour job. Well, Tire Dogs did it in less than 1 1/2 hours and they reduced the quoted price by $200. because it took them far less time to do than they thought. I am completely satisfied I made a great decision in choosing them. Friendly, professional and amazingly honest. Thanks Tire Dogs in Olympia.

Dismounted and mounted two new tires on my wheels. Only paid $40.00! Great job! Got right in and…read moreout, no waiting and friendly gentleman!

They worked with me to try several tires out that were over the OEM specs and we finally found the…read moreone that fit perfect in my mini rides Amazing now. The guy that worked on my car was really great and felt very confident it was done correctly.

would highly recommend taking photos of your vehicle before leaving it with them and after you pick…read moreit up. Wouldn't take responsibility for a broken part but did end up fixing it.

I've now taken my 2014 BMW 535d to Larsen's Auto Repair a couple of times, and they've earned my…read moretrust. Most recently, I brought the car in after another shop told me I needed rear brakes, calipers, and suspension work totaling a pretty significant bill. Larsen's took the time to actually inspect everything and gave me a much more accurate picture. They confirmed the rear brakes were still in good shape (around 10mm), the control arm bushings were fine, and none of that additional work was needed right now. That kind of honesty is rare. They previously handled my front brake service, and everything was done right, no issues since. This time they also completed an alignment and oil service, both at fair prices. Mark was especially helpful throughout the process. He clearly explained what was actually needed versus what could wait, and didn't try to upsell anything. I never felt rushed or pressured, just informed. Bonus points to him since he's a fellow Atlanta Braves fan! If you're looking for a shop that will diagnose correctly, communicate clearly, and not recommend unnecessary work, Larsen's is a solid choice, especially if you have a BMW or higher-mileage vehicle and want straightforward, trustworthy guidance.

My friend and I were on our way to Seattle when we noticed something dragging beneath the car…read more Worried it might be something serious, we made an unexpected stop at Les Schwab. As we walked up to the garage, clearly looking a little stressed, we were greeted by a kind gentleman named Parker. He saw the concern on our faces, quickly checked out the car, and assured us he could get us back on the road in no time. And that's exactly what he did. Just wanted to leave this here as a heartfelt thank-you to Parker and the team at this Les Schwab location for being so attentive and kind. Your customer service was top-tier and truly appreciated. Keep up the great work--it does not go unnoticed!

Made an appointment the day prior for 4 o clock. Showed up at 3:40, and was told that their system…read moremalfunctioned after I explained I had an appointment. My car sat unmoved for 2 hours, ended leaving in frustration

We have been to Kohout's several times for service or repairs for our vehicles. Their service has…read morealways been excellent and their prices are fair. Top notch customer service.

I would like to share with you my recent experience with Kohout's Automotive Services, Lacey…read moreWashington. I took my 2009 Pirus into Les Schwab for an oil change and brakes inspection. Kohout's said that my rear bakes shoes were saturated in brake fluid, brake cylinders we're starting to leak, and drums need replacing. Kòhout's quoted me $750 to repair my rear. I called Les Schwab, and they gave me a quote of $466. I scheduled an appointment with Les Schwab to repair my rear brakes. When I took it in, Shawn from Les Schwab called me after their brake inspection to inform me that my brakes were good and only needed a minor brake adjustment. Les Schwab made the adjustment at NO charge. If I had gone with Kohout's inspection. I would have given them $750 for parts & labor that wasn't necessary. I will not recommend Kohout's Automotive Services to my family and friends.

My husband and two dogs and I had arrived in the area for a few days away. We woke up on the first…read moremorning to find a screw in our tire, which had leaked a lot of air. Fortunately we had an electronic tire pump, so we were able to get to a tire place. I picked Gary's based on reviews and location. I was beyond impressed! They were friendly as heck and had our car in and out in about 25 minutes. We just took the dogs and walked over to a nearby coffee shop and had some coffee. We walked back and the car was done! And it was a good job--we went on to check out many places from Evergreen State to Point Defiance in Tacoma, feeling safe and secure the whole time. We are back home and all is dandy. I HIGHLY recommend Gary's for personal, friendly, and FAST work. Now I need to make those cookies I promised them...and send them! Oh--and there was no charge! Hence the promise of homemade shortbread cookies!

If you need any work done on your car or are having any issues with your tires, come here! The…read morestaff are all extremely helpful, knowledgeable, friendly, and most importantly, they listen to you! The prices are fantastic! I went in with a nail in my tire, and they repaired it within 30 minutes. I was originally quoted $30, but when I tried to pay, I was waved away. A big fear with auto repair places is that they will try to take advantage of you with unnecessary repairs, hidden fees, or overcharging services, especially for women. That is NOT the case for this place! I will absolutely be coming back for any and all service my car will need in the future, and when it is time to replace my tires, I'll be back here as well!

Thanks for responding, Nate. Hopefully you or someone in a…read moremanagerial position will train your staff on customer service, so others won't experience what my granddaughter did. I was truly appalled that this kind of behavior is allowed at any Les Schwab.

This Les Schwab Tire Center is awesome. They were quick to help me figure out the problem with my…read morecar and honest about it too. I will definitely be going back when I need to replace my tires this summer.

First, for service I rate them 5 stars. But for sales that's a different story…read more I spent 2 hours there looking to trade my tundra for a new one. It was an arranged appointment yet the person who I was to meet briefly shook hands and then never saw him again. They tried to convince me longbed tundras all have the 32 gal gas tanks which was a blatant lie. I own one and that's what I'm looking to change! First guy tried to sell me a truck for rediculous price wasting my time and not familiar with the options available. We will check our inventory they said...1/2 hr would pass and then I get yet another employee. Must have been passed around to half dozen by time I was done. And then his manager came and repeated the lie. He says well I'll go check the specs. Never saw him again. Finally the sales manager took over and dropped price another 10k below what the first sales guy claimed they couldn't go below. That finally got my interest because it's actually a really good deal. But then comes the next problem. After taking like 20 minutes for appraisal he shows me Kelly BB supposed valuation that's 1-6k less than the actual Kelly BB value and 6k less than Edmund's trading value. And of course kbb is often less than real market value too esp for trucks. I'm fine with them needing to make a profit I get that. Just don't lie to me. Just tell me they can pay market rate and apologize. Be kind - hmm that's Chehalis Toyota. Andy their sale tax is 1% less. I prefer buying local but sucks when they don't treat you right.

My husband and I came in to purchase a Rav4. We did a short test drive and decided to purchase it…read more Noel assisted us and was no nonsense and efficient and we settled on a price. Once we moved to the finance department, things changed. The guy helping was nice UNTIL we told him we didn't want to purchase the extended warranty. He then became abrupt and rude with us. It was night and day in the way he treated us. It was very off putting and bizarre seeing we were spending thousands of dollars on a new car. We had personalized plates we wanted transferred to the new car and they were unsure they could do that (yes, a dealership can transfer them and I have had it done several times before) - I felt like they were being lazy. I called a few days after buying the car to talk to the guy in charge of licensing to make sure they were handling it because if not it I could lose my personalized plate and pay more to go back in and register my vehicle again. I never received a call back after leaving numerous messages and even driving in to leave a note for him. Anyway, fast forward a few weeks. The Rav was extremely uncomfortable, gutless, there was a draft by my leg, it had road noise and essentially I hated it. I am pretty sure the seats were made from hard cardboard. I went back into the dealership to try to find a solution and their solution was to purchase a much more expensive car. No, thanks. I ended up trading the Rav in for a Honda CRV at a local dealership 18 days later. I am SO MUCH HAPPIER with my Honda, it is a high quality car and is very comfortable to drive. They treated us very nicely at Honda and were super efficient registering my car and ensuring I got my personalized plates without any hassle. They gave me a much better finance rate and they didn't push anything extra on us and were still professional when we said no to the extended warranty. Funnier still, a month later I never received a call back from the licensing guy but I did get a call from someone there to come pick up my new license plates (for the Rav I no longer owned). Guess what? They weren't my personalized plates. So, essentially they blew me off and in the end I would have had to pay an extra 90.00 and take a trip to DMV to get my personalized plates because they couldn't be bothered to do the easy paperwork that dealers do to transfer the plate. Honda was easily able to make the transfer and I have my personalized plates on my new Honda CRV. All in all, I can't recommend Toyota.

Amazing service from the start. The Manager Donavan took the time to ensure all my questions was…read moreanswered and resolved in a very timely manner. Service quality is a critical factor . It encompasses various dimensions, including reliability, responsiveness, assurance, empathy, and tangibles. Donovan consistently respond to my inquiries and demonstrated a proactive approach in addressing our needs. He maintained a positive attitude even in challenging situations And exhibits a strong understanding of company policies and procedures. He clearly explains product features and benefits to customer, he actively listened to our concerns and provides appropriate solutions while Showing creativity in finding solutions to unique customer issues."

speak to Donovan - great manager knows his stuff. fair…read moreprice, car fixed on time. dI'd not try to oversell