I was looking for a new mechanic in the Oly area and part of what made me pop in here was the Pride…read moreflag they have hanging outside. Our family cares about having safe places for members of the queer community to patronize, so this got me in the door. We were able to get both our cars in for routine service quickly. This included a free all-points inspection with photos and info (e.g. brake pad thickness) and broke everything down by degree of urgency. Service was prompt and friendly, and after I discovered transmission fluid was leaking from one car when we got home, they apologized and got me back in right away to correct the issue. Parking lot is tight and there's no night drop (fenced lot), but they have a nice waiting area and their lobby shows how involved they are in supporting the local community. Their website has several coupons as well. We'll be back!

Great spot! Left my car for a day of maintenance and had a lovely experience. I appreciate the text…read morewith an inspection report that allows me to approve or decline addition services. They also have coupons on their site which never hurts.

They were so sweet and helped us out the day we brought our car in and gave us the most reasonable…read moreprice on the repairs we needed! This is after we already got rates from other mechanics! I am beyond thrilled

The blower motor in my Kia Soul went out last September. Kia gave me a quote of, just shy of $1300…read more I contacted a few automotive garages and got some surprising estimates. I chose The Tire Dogs on Division in Olympia. They quoted me a tad over $500. I took my car back 3 days later and had them do the job. Kia stated it was a 5 hour job. Well, Tire Dogs did it in less than 1 1/2 hours and they reduced the quoted price by $200. because it took them far less time to do than they thought. I am completely satisfied I made a great decision in choosing them. Friendly, professional and amazingly honest. Thanks Tire Dogs in Olympia.

Got a quote on 4 used tires, one was damaged so they told me to come back the following day having…read morepaid for all 4. Come back, don't seem to recognize me or the vehicle. Tell them why I'm there, told to come back in 2 MORE DAYS. Told it would be here first thing. Arrive on arranged day, remind him of our conversation. Guy leaves, brings another guy I've never seen that tells me it is for mid day and that I'm wrong about all the previous promises made. What a bunch of clowns. Got a refund for the missing tire now I'm on mismatched tires. Thanks for nothing you bunch of losers.

Dismounted and mounted two new tires on my wheels. Only paid $40.00! Great job! Got right in and…read moreout, no waiting and friendly gentleman!

We didn't know exactly what was wrong with our granddaughter car, we took it in Tuesday evening and…read morethey had it ready for us by Wednesday by noon. They were great to work with. Their communication was really great and we felt the pricing was better than what we were prepared to pay. They replaced several hoses, spark plugs and a bunch of other items... The car runs GREAT again! The service we requested was, fix the car please!

I've now taken my 2014 BMW 535d to Larsen's Auto Repair a couple of times, and they've earned my…read moretrust. Most recently, I brought the car in after another shop told me I needed rear brakes, calipers, and suspension work totaling a pretty significant bill. Larsen's took the time to actually inspect everything and gave me a much more accurate picture. They confirmed the rear brakes were still in good shape (around 10mm), the control arm bushings were fine, and none of that additional work was needed right now. That kind of honesty is rare. They previously handled my front brake service, and everything was done right, no issues since. This time they also completed an alignment and oil service, both at fair prices. Mark was especially helpful throughout the process. He clearly explained what was actually needed versus what could wait, and didn't try to upsell anything. I never felt rushed or pressured, just informed. Bonus points to him since he's a fellow Atlanta Braves fan! If you're looking for a shop that will diagnose correctly, communicate clearly, and not recommend unnecessary work, Larsen's is a solid choice, especially if you have a BMW or higher-mileage vehicle and want straightforward, trustworthy guidance.

These guys are fantastic. Just had a tire blow out and had it towed here. The staff was on top of…read moreit. I never have to worry at this location they always get it done. I watched the staff shut down this place and they are SUPER workers. Each and every one of them. This is MY store and i'm going to get new tires in December from here like i have with all my other cars over many years. Kudos to this Staff in this store, they know how to get things done! 10 stars!

I had six tires and rims to get rid of. When I called the store, I explained that I had six tires…read moremounted on rims. She took a minute to go check and told me they were $4.99 for each tire and nothing for the rims. I said "So that's thirty bucks for six, right"? And she said that was right. When I went to the store to drop them off, it was actually eighty dollars because they were were on the rims. I told them that was different than I was told, and the response was indifference. So just get it right the first time. Bad service...bad response. Zero stars on this one if I could. It wasn't until I came to write the review that I saw their 3.6 rating. With all of the other options we have, you'd think they'd be working hard to get a 4.8 or so. But based on their review numbers, customer service isn't their strong suit.

Competitive prices while price on parts goes up went the extra mile to get it done rightread more

We have been to Kohout's several times for service or repairs for our vehicles. Their service has…read morealways been excellent and their prices are fair. Top notch customer service.

Had our truck worked on. The brakes were off, they fixed it the same day and it works like a charm…read more Thanks for the quick and efficient service.

Always a 5 star experience…read more Ben, Mike, and Mark are always helpful, courteous and great communicators.

The kids area was such a nice surprise! It helped make a long wait for an emergency flat while…read moretraveling with our 2yr old go much better than it might have otherwise.

The good they installed a pair of rotors on my 1999 Volkswagen Euro van the repair itself seems…read moresolid. They got grease on my driver side door and wiped it off with a red shop rag that had gasoline on it causing it to turn the color of my paint. A different color, they said I just had to go to a car wash and buff it out. I never did get to the manager. I wish they would call me and offered to go wash it themselves until then. I don't recommend them. I will be glad to update this

First, for service I rate them 5 stars. But for sales that's a different story…read more I spent 2 hours there looking to trade my tundra for a new one. It was an arranged appointment yet the person who I was to meet briefly shook hands and then never saw him again. They tried to convince me longbed tundras all have the 32 gal gas tanks which was a blatant lie. I own one and that's what I'm looking to change! First guy tried to sell me a truck for rediculous price wasting my time and not familiar with the options available. We will check our inventory they said...1/2 hr would pass and then I get yet another employee. Must have been passed around to half dozen by time I was done. And then his manager came and repeated the lie. He says well I'll go check the specs. Never saw him again. Finally the sales manager took over and dropped price another 10k below what the first sales guy claimed they couldn't go below. That finally got my interest because it's actually a really good deal. But then comes the next problem. After taking like 20 minutes for appraisal he shows me Kelly BB supposed valuation that's 1-6k less than the actual Kelly BB value and 6k less than Edmund's trading value. And of course kbb is often less than real market value too esp for trucks. I'm fine with them needing to make a profit I get that. Just don't lie to me. Just tell me they can pay market rate and apologize. Be kind - hmm that's Chehalis Toyota. Andy their sale tax is 1% less. I prefer buying local but sucks when they don't treat you right.

I recently purchased a used car from Toyota of Olympia. The finance person gave me his phone number…read moreand told me if I had any questions to call him. I did not get a card from the salesman so I called and left a voicemail. Crickets. In two days he never returned my call. I called because I forgot to ask them to transfer my trailer hitch to the car I bought. I thought maybe they could do that. I went in and was told by another salesman that I could not have it as it is part of the car. It seems they are willing to work with you to sell you a car, but after the fact they don't care about your needs. The other thing is, and this is partly on me, they never talked about the out the door price, only the payment. This is deceptive.

I came in for an alignment and was in a time crunch, they knew that and worked promptly and got me…read moreout on time.. massive thanks to Ray, Kendrick, and Brandon.. absolutely recommend!!!!

We came in with a tire needing replacement right before closing, and they went above and beyond to…read moremake sure we could hit the road on the same day. Very communicative and helpful.