Not impressed with Tigers towing. They took four hours to show up for a lockout service. They kept…read morechanging that ETA time. The driver hung up on me four times. The scheduler said(according to the driver) that I was crying to her about him not being there when I was actually just asking for an ETA and being polite. The driver scolded me upon arrival asking me if I "learned my lesson" I used the use my location feature on the usaa app and it took him to the wrong address (just down the street). He was very unprofessional and rude for no reason.

NEVER USE THIS COMPANY! They damaged my BMW during a tow,…read moreand when I went to court I couldn't prove it because (like most people) I didn't have photos of the undercarriage beforehand. My car only had a flat tire before the tow -- no other issues. Unfortunately, they got away with it because I'm not a mechanic and couldn't defend myself without technical evidence. My advice to anyone using this company (or any towing service): * Document everything. Take photos and videos before, during, and after the tow -- including underneath the car. * Don't agree if the driver refuses to let you ride in the car during the tow. Learn from my experience so you don't end up in the same situation. I'm now considering filing a lawsuit with a lawyer, because I'm sick of companies getting away with damage without taking responsibility. To make things worse, the owner literally jumped up and down after court -- honestly, if I were guilty and just got away with it, I might react the same way. That alone tells me they knew what they had done. This is a very sketchy company -- avoid them at all costs.

The BEST towing company on the island!…read more My husband & I always use Plan B Towing. Mark is always quick to help us during any roadside assistance and with any tow services. His pricing is unbeatable and provides amazing service. Hands down the only towing company I'll use & recommend others to use as well!

I was about to take kids to school only to discover that I had a flat tire. I knew that taking my…read morecar to a tire shop would be an all day event or at least several hours and so I called Plan B to try a mobile tire service. To my surprise they were able to come immediately and quickly identify the issue. They were able to get me a new tire and install it quickly. Plan B is quick, provides a great service, convenient, and the price is fair. Plan B saved me a lot of time and hassle. I will. Call Plan B for all of my future tire issues.

We were stuck on Pali on the Town Bound Lane right after the tunnel when we contacted the company…read more He told me it's only cash, no cards and that nobody could run in the cabin with the driver because of COVID-19 restrictions making it impossible to use the service. Even though we were stranded. So, unless you carry $180 in cash and are able to call Uber, no deal. He said" the Tow Driver is passing by to collect first" What?!?!

I highly recommend calling Towing Express when you are in a jam. I called my insurance first and…read moregot the run around. As soon as I called towing express they said they would call me right back. 5 minutes later a guy comes walking out of the bushes. James was very effective and efficient. My rental Jeep was stuck in the sand @ Sandy's. He came and got me out with in 30 minutes. $95 dollars well worth it! James was calm and his sense of urgency was stellar. Once I was out he wished me happy travels. If I'm ever in a jam again I know I can call.

Called RJ for towing. His truck was down but he gave us excellent advice on what was wrong with our…read moretruck. He was honest and up front. He went out of his way to call people to help tow us! I will definitely be calling him to fix our truck. Recommend calling RJ.

The best towing experience we ever had. This is a long overdue review. Our car decided to crap out…read moreon us on Thanksgiving. We just left the family home in Kailua when we heard a horrible grinding noise. We couldn't figure out what the problem was but we knew we couldn't continue to drive it. We called everywhere and no one could come out, either they were intoxicated or just didn't want to work on a holiday. I get it, everyone has a life and ohana is important. However, this is too common in Hawaii, these guys only come out when they want. Thankfully my husband found RJ's Towing. This young braddah was very professional, very kind, and came out in less than an hour. He carefully hooked up the car and towed us back to our auntie's house. The cost was very reasonable considering he had left his ohana on a holiday to save our okoles. I would absolutely call RJ's again should I ever need a tow. In case you were wondering what that grinding noise was, it was a damn seed. A teeny tiny seed that had somehow managed to get lodged between the brake pad somewhere. Our neighbor found it before we had made an appointment at the auto shop. Talk about being saved twice in a day. Lol!

My trucks ball joint broke and my wheel tore off, I called Penaroza towing after seeing his review…read moreon yelp and I can understand why he has 5 stars, he's very nice and quick and very good at what he does. I would totally recommend Ryan for people needing a tow!!

Ryan of Penaroza Towing, is as friendly, hardworking, reliable, and fair as it gets. My car broke…read moredown driving on Kalanianaole. Thanks to Yelp, I was able to find Ryan's business. All the 5 stars that he has received on Yelp is well-deserved. He rushed over as soon as he finished up his current job. Honestly, the wait wasn't even that long. Ryan got my car hooked up fast and we were on our way. I asked if he was able to tow my car up a driveway with a turn. He was able to maneuver that with no problems at all. Super impressed by his skills. He made junk situation not that bad at all. His prices are fair. Honest and trustworthy, I would highly recommend Ryan of Penaroza Towing. You've got a customer in me for as long as I need towing!

I was greatly overcharged for a tow of our car after an accident which occurred close to our house…read more The police called a Sniffen's tow truck which towed the car less than half a mile to our house. The tow driver (Sniffen's Towing, contracted through Kuni's Auto) refused to unhook our car unless we gave him an immediate cash payment of $240.00. He threatened to tow our car back to his company's lot on the other side of the island if we didn't pay cash immediately. The driver said he could not accept credit cards. I called the Sniffen's company number painted on the side of his truck and was told that the driver was correct to ask for cash payment and that $240.00 was the correct amount for a tow of less than a half mile distance. The tow driver revved his engine and threatened to take our car away if we did not give him cash immediately. A friend had to drive one of us to an ATM to get the cash so that he wouldn't leave with our car. When we had time to research it, we found out that as per Hawaii State Law, the charge should have been no more than $55+$15 for Sunday and less than $6.50 for mileage to about $76.50. We were overcharged by about $163.50. The law states that tow drivers must accept credit cards. The law also says that the police should first give the car owner the option to call the towing company of their choice in case of a disabled car. We were given no such option. (She could have called Triple A.) I called the police to question their choice of towing company and was told that this company is contracted by the police and is the one they are required to use. My husband called Sniffen's Towing/Kuni's Auto to complain, and was told to "come down and show us your balls". No joke. We complained to the Office of Consumer Protection to get our money back and Consumer Protection wrote a letter to Sniffin's demanding that they refund the overpayment to us. Sniffin's never refunded the money. I called Consumer Protection and they said that those tow companies never pay. I went to the Sniffin's place of business and asked them to refund our money. They said, "Go ahead and try to prove it in court. You will never win."

address is wrong in google and yelp. they text back cash only. shady AF. this place is close to…read moreuniversity... and it's hard to find because it's just some stalls in a neighborhood that they chain off. looked like some kid walked out of a house and i asked him where the office was they said there is none. i asked about the address online and he said it's wrong too. seems very under the table

They had the best estimate/pricing & was always courteous, patient & professional!…read moreI am confident to refer them to my friends & family!

Theyre the only tow company that would help me tow my car! I had called 10 other companies prior to…read moreIsland Elite Towing. Super helpful and good value. They have good communication as well. Just be sure to have cash on hand for payment. Thanks braddah Levi, you really saved me

Great service! I needed a junked car to be towed the following morning to make space in my carport…read more Lopez Towing was the first and only service I had to call because Mike actually answered my call and promptly scheduled the tow at the time I specified. He was prompt, courteous and professional when he towed my junked vehicle. A pleasant towing experience!

I want to take a special shoutout to Mike! AWSOME service and very passionate in what he does, he's…read morevery attentive to his surroundings and the safety of others, he also towed my van all by himself in a tight parking spot at foodland in Kapolei! he was right on time when he said he would be and very helpful! definetly going to be using his service if I ever do run into problems again, if you need any service please reach out to him he's a small company but with a big heart in what he does and for that I'm greatful for his help! Thankyou Mike once again! mahalo nui I hope you have a blessed day to you and your ohana sincerely, Napoleon Ohana