True North came thru for us when our current A/C company ghosted us…read more Tristen answered our call Memorial Day evening - a real person, not AI! - and got us an appointment the next day. From Tristin, to our technician Jacob, the whole experience was wonderful. The professionalism, knowledge and personality of both made this a great experience for us. They will be our A/C company going forward. Highly recommend!

True North did not respond to an email question I had prior to signing their contract for them to…read morerepair my AC unit for $1700+ nor did they ever contact me again. This was during peak of summer with AC unit not working at all. I found someone else and actually ended up buying a new unit because issue was more than what True North diagnosed it as. Will give two stars because at least the tech was on time and courteous.

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

The technician came to my house for a late evening service call, checked the entire system, and was…read moreable to diagnose the issue. He was professional, knowledgeable, and respectful. I would recommend this company.

We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

Everything about working with AirTime is a great experience. No high pressure, just honest work…read moredone on time with outstanding technicians. Tim did a great job, explained everything in advance and cleaned up before he left. So great to work with such an honest organization.

Javier, the plumber, is very honest and detailed. He shows…read moreyou what is wrong and explains how to fix it. In fact, he will tell you what other things need to get done and give you an estimate if you ask for one. He gets the job done. His price on replacing two shower cartridges were reasonable. Javier, definitely knows what he is doing, is very experienced, and very nice.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

I recently had Plumber Ray Padilla out to install a hot water heater and two faucets. He did an…read moreexcellent job and was very professional. ~S.Bird

It's been more than 2 years since we've been a customer of Dukes of Air, and they are still…read moredelivering 5-star service! Korbin K was our technician for our annual winter season heater check up. He was very professional and efficient. I mentioned that there were two entry points for the attic, but he was able to get access with the laundry room entry and did not interrupt my home office. He sent a report with a summary of the inspection after the visit also. I do want to be transparent and clarify that our household has purchased a silver plan and routine maintenance twice a year is included in the plan without cost.

I called on a promotion for AC maintenance and had them come out. They did a multipoint inspection…read moreon both of my units and found an issue with a condenser fan drawing a little too much current. I declined the service as it was over $1k and I am handy and purchased a spare on supply house just in case. But they have a great deal if you want spring and fall checkups for a reasonable price. For $19 a month they come twice a year for the heating in fall and cooling in spring, which also includes a weather heater flush. These are definitely worth the cost so I set it up. This price also includes priority repair and a 10% discount on parts and labor I believe if you're needing work done. If you are on aren't mechanically inclined, these guys have you covered.

I should have stopped using them when I said I would. I had a brand new unit installed march 2025…read more The first time I changed my filter there was all kinds of debris left up there and I noticed air was escaping from around the handler. I had them come back to clean it and they sealed the area that the installer forgot to do. Prior to that, there were little flakes of black ash left all over my walls from when he cut through metal. I ended up cleaning it myself. About 2 weeks ago, I saw something in my vent. It was a wad of the tape they used to tape the hole they made in the metal wall. July 2026 they had to come out because it was blowing warm air. Told me it was a surge. Sold me a surge protector for $477. The next day same thing happened. Started blowing warm air at around 2pm. Adjusted the sub cooling and cleaned the coils. Prior to this, they came out in March for my spring maintenance. Didn't they bother to clean the coils then? Also, during the spring checkup the technician didn't put his ladder at the correct angle. It slipped and made a hole in my wall which they did fix but my picture frame was broken and they didn't replace it. July 25 or 26 I called the office because I was supposed to receive the info to register the surge protector online. She said someone would call me Monday. It's now two weeks later and still no effing call. I've had it with them. I'm calling one more time to provide the info. Next, I'm going to have a different company come out to inspect the installation because I no longer trust their work.

Very happy with Johnson Power and Air…read more Jacob and team installed new lighting in our kitchen remodel. We wanted under-cabinet lighting and got great results. On top of good communication and being on time, the team helped us with designing the lights and switches. Having their experience provided us confidence and comfort from start to finish. Also, the price was good. We had another bid, and the other guys were talking about an overly complicated process involving the attic??? and thousands more dollars. I think Johnson Power and Air is well-priced for professional work. I recommend them and wouldn't hesitate to hire them again for future projects.

Hey! Chris C was great! He was able to trouble shoot my…read morebreaker problem, taught me a few things during the process (because I am a DYIer and I messed it up) And got me rolling. Super friendly, patient, and knowledgeable. I recommend their services! Thank you Johnson Power and Air!

There are a couple of technicians at this company worthy of mention and who are my new favorite…read morepeople. These are Kyle R and Demetrius P those two people were absolutely outstanding to deal with and so professional in every way possible, did the very best to reassure me during the major outage of my system. I'm so thankful for the way this outage was handled and so glad I chose Larson Air Conditioning to this day to handle my home comfort needs. A big thank you also to Cheyenne who was also always extremely pleasant to deal on the phone during my many calls while dealing with this rather stressful event. The only thing I wish they did away with was the phone AI assistant, Ruby! im sure she's very capable but more often than that I just want speak to a human.

I am pleased to highly recommend Larson Air Conditioning for their outstanding quality and…read moreprofessionalism. From start to finish, the team demonstrated a genuine commitment to doing the job right. Kyle Richardson was excellent to work with, he was knowledgeable, responsive and clear throughout the process. The installation crew, Ernesto Rubio and his partner were equally impressive, punctual, courteous and meticulous with their work. I would not hesitate to recommend Larson Air Conditioning to anyone looking for a reliable professional HVAC service provider.

If you have AC needs, a home warranty, or both, skip K&K…read more I had a very disappointing and unprofessional experience with K&K during a home warranty AC service call. The system was diagnosed as having low refrigerant and likely a significant leak, with poor cooling performance and a very low temperature differential. The report recommended full system replacement. While those findings can indicate a serious issue, the recommendation to replace the entire system was made without documenting the actual leak location, performing a leak isolation test, or clearly identifying which component had failed. When I called the office for clarification, I spoke with Danny, who became defensive when I asked questions about the diagnosis and why repair options were not being considered. During that conversation, he told me to "stop acting so crazy" simply for asking for clarification on the findings, which was unprofessional and inappropriate. Danny was also confused regarding the home warranty process (see attached invoice from K&K) including statements that I would need to pay K&K directly, which contradicts the home warranty company. For context, I obtained a second opinion from another licensed HVAC company, which recommended a more measured approach including leak testing, refrigerant recharge, and evaluation of individual components before considering full system replacement. At a minimum, I would expect clear documentation of diagnostic steps, confirmation of failure points, and professional communication when recommending a major system replacement. Based on this experience, I would strongly advise other homeowners with home warranty coverage to get a second opinion before approving full HVAC system replacement recommendations from this company. Stay tuned for K&K's response to this review and find out how they decide to deflect!

K&K answered our Yelp inquiry within 20-mins, and scheduled an appointment the same day…read more Tech diagnosed the problem quickly, and was able to fix the issue from parts he carried on his truck. Quick service, easy to work with and fair price, so would recommend K&K and will use them again

Always great dealing with Steve's!!! We called and they had a technician out the next day! They…read moretext you and let you know how far away he is, and that's such a great thing! Our technician was Xavier and he was super knowledgeable and nice! He had our unit fixed in about 15 minutes. Pricing is always great too! Can't say enough great things about Steve's!!!

If I could give zero stars, I would. They have the worst customer service and were so…read moreunprofessional. Technician and office/scheduling do not communicate. Technician came out for a service call, then stated that office would call to reschedule for additional service. Office never called and two days later a technician randomly shows up unscheduled without being notified. Nobody was home. Their office called a week later to send invoice but had all the incorrect information. Then sent over invoice and charged for second visit that never happened (because they did not call us to schedule the security nd appointment). Now let's talk about the office employee. Candace was extremely rude and unprofessional overall then proceeded to hang up on me during conversation. Then when we called back and asked for a supervisor was placed on hold and hung up again. Calling a third time and asking Candace why she hung up she laughed and proceeded to say "you're mistaken. The phone call was complete."Needless to say, they also overcharged for work that was not actually done. when you try to use a small family on business compared to the big name companies, this is how you're treated. There is no accountability. I highly recommend you Do Not use Steve's ultimate air unless you want Candace to hang up on you and charge for services that did not happen.