If I could give six stars, I would...because of one reason- Kenny's passion for serving customers and cooking delicious food! He offered to modify our sandwiches for no extra charge. By adding his own spin on the sandwich, he improved the taste and texture greatly. Kenny's passion for great food is evident in the way he genuinely wants to go above and beyond to elevate the customer experience. My man Kenny is GOATED! Lastly, we've been coming here for a long time and the restaurant is always clean, workers are friendly, and service is quick. We will definitely be coming back and hope to see Kenny rewarded for his efforts! read more

I usually order the Great Reuben (Original, not Light) or the Fettuccini Alfredo, with a glass of Jason's Deli freshly-brewed sweet tea or Coke Zero. I've been going to this particular location at New Hope Commons for more than a decade now, not as frequently as before, but not rarely, and I notice there seems to be a slight downgrade when it comes to their food quality in recent years. I remember when in my first visits in Jason's Deli, every time I ordered a Reuben, the cashier would ask if I'd want regular or baked chips and my choice of side (usually I get French Onion soup, a fruit cup, or a side salad), but in my latest visit, I was not asked any of those. And what happened to the pickle dill that they usually include with the sandwich? Jason's Deli doesn't put that anymore. Yeah, sure you can get it from the Salad Bar, but it's usually included on your sandwich plate. I also prefer baked chips over regular, so when I got the regular chips I was slightly disappointed. I usually order the full Original Reuben (Corned Beef, not Pastrami) sandwich but they also have Manager's Special which comes with half of any sandwich of your choice + a cup of soup, which is not a bad combo for a slightly cheaper price. While the amount of beef in my latest visit was good, the Reuben in my sandwich tasted a bit cold as if it wasn't heated enough. The amount of kraut was good, and the Thousand Island dressing in the sandwich was fine. However, one corner of the rye bread was soggy, leaving me disappointed as I pondered how better Jason's Deli used to be. Jason's Deli's salad bar is decent with a good variety of toppings, cheeses, and dressings you can add. You'll have to pay additional if you want to add protein though. I tried having chicken breasts in the salad, and it tasted okay. You can get the Side Salad added to your sandwich order for about $6 or if you want a bigger plate, you can get the Garden Fresh Salad Bar for about $11.45. Both options are fairly price. They also have other specialty salads I haven't tried, so if you enjoy eating salads, you might enjoy Jason's Deli. Fettuccini Alfredo is not bad but not great. Don't expect it to be like Carabba's; it's a cheaper pasta but fairly priced; it comes with chicken and two pieces of bread, sauce is creamy enough. Chicken quality is better than its Italian neighbor, NY Pizza at New Hope Commons. My girl also enjoyed the penne with meatballs and marinara sauce. I also tried their wraps a few times such as the Ranchero Wrap, which is a Mexican-style wrap Southwest spices. Wraps and most of the foods in their menu are healthier than an average fast food chain. They also have a good variety of typical soups like Broccoli & Cheese, French Onion, Chili, and some Noodle Soups, so overall, menu items are what you'd expect from a deli chain. This Jason Deli location is at the center of New Hope Commons, close to the bus stop where many homeless people wait, and at one time, I saw a couple of them freely enter the restaurant without paying for food, and just eating the complimentary ice cream Jason Deli has for its customers. This is probably why they put coded locks for the bathroom doors: To prevent non-customers from accessing them. Overall, place looks spacious enough, even if it could get packed during Sunday lunchtime. Jason's Deli's soda machine and sweet tea options are convenient. Sweet teas are freshly-brewed, and fantastic with lemon. The complimentary soft-served ice cream (vanilla, chocolate, or a mix of both) with the small cones or cup is nice but at one of our more recent visits, the ice cream machine was down. Food was served fast, and someone brings it to your table, and someone also cleans them up, so overall, customer service is fine. The main reason we go to a Jason's Deli is for the Great Reuben, which is sadly, no longer great; hopefully, management will be able to improve overall quality of it. Back in the day, I used to have lunch breaks here every time I hang out in the Barnes & Noble nearby. It's still the best place to get food in this New Hope Commons shopping area but that's not saying much since there's not a lot of other options here: There's a NY Pizza place, a Subway inside Walmart, a Philly Steak spot that seemed to have shut down, so I'm thankful that there's still a Jason's Deli here. read more

Jason's Deli - Reuben The Great - Delis Near Me - Durham, North Carolina

This sandwich was good Great customer service and great quality and great speed to food 10/10 Ask for Kenny and ask for the Kenny special sandwich read more

Jason's Deli - Ask for the Kenny special specifically by Kenny in there - Delis Near Me - Durham, North Carolina

Came in for lunch today. Kenny recommended the beefeater the Kenny way (telera bread, chipotle aioli, add bacon, panini grilled). It did not disappoin! read more

The pictures say everything. What I ordered vs. what I got. Just a bummer of an experience. read more

Jason's Deli - What I ordered vs. what I got - Delis Near Me - Durham, North Carolina

See all

Food is great, it's fresh and very tasty. The place is clean Dan well put together but the food always takes 20-30 minutes to get made given to me. It take just to long and sometimes I've got places to be. It's shame because the food is great but the wait has gotten worse and worse. read more

Nice salad bar. Restaurant was clean. Ice cream machine had one flavor and it was very very slow.

Upon walking in, I was immediately greeted by the greatest employee of all time: Kenny. He hooked me up with his own take of the beef eater, " the Kenny special". Amazing. The Kenny special was a symphony of flavors in my mouth. Kenny is not only the goat of all employees, he is also a culinary genius. Ask for Kenny and ask for the Kenny special. My man deserves a raise immediately! read more

I don't usually write reviews, but Kenny at Jason's Deli absolutely deserves one. Every time I come in, he brings the whole experience to another level. His passion for cooking is honestly unmatched. He puts his own special spin on every dish, and it somehow always ends up tasting better than anywhere else. On top of that, his customer service is amazing. He's super chill, genuinely kind, and just one of those people who makes your day better without even trying. It's rare to find someone who cares about both the food and the people the way he does. If you go to Jason's Deli, do yourself a favor and hope you catch Kenny working. Dude is a legend. read more

We needed an easy late night dinner after soccer camp at UNC. Jason Deli seemed to serve our needs for this crazy crew. When we ordered I felt like we were inconvenience to the man at the register. When I asked him a question (gluten free menu as well as the Hawaiian bowl allergy info) it was a simple "I don't know". A lady then stepped in front of us while we were looking at the menu so I just stepped to the side and talked to the other man at the register. He was completely helpful! We placed a potato order, club sandwich and Hawaiian bowl. The food was plentiful. The Hawaiian bowl had rice that was very hard and dried out. I think they scraped the bottom of the rice cooker :-(! The ice cream machine was out as well. I am assuming they started to close down early and not replenish or refresh items which was discouraging. Not sure I would stop here for dinner. Lunch maybe. read more

Jason's Deli - Hawaiian bowl. It was beautiful and was good ... minus the crunchy rice. - Delis Near Me - Durham, North Carolina

The problem is it is very expensive and not very good. I had a pretty lousy reuben sandwich just now. It was dry. I enjoyed choosing the fruit cup instead of chips, but it costs a lot of money! read more

Jason's Deli - Mediocre sandwich - Delis Near Me - Durham, North Carolina

Becky took care of us patiently since it was our first time and got our order. I got a Chicken Panini and my S.O. got a ham croissant sandwich with chicken noodle soup. It was pretty good and there were a lot of choices. Although we ordered at the front, we sat down and didn't have to pick up our own plates and such like you do at Panera. Tip: they have free soft serve ice cream with any purchase so you can get a little dessert after eating. I was THRILLED to be able to have a cone of icecream like a little kid! read more

Jason's Deli - Chicken panini, chicken noodle soup and sandwich - Delis Near Me - Durham, North Carolina

The food is absolutely amazing. I've tried several dishes and the salad bar and haven't been disappointed yet. It's our go-to lunch stop whenever we have errands and appointments anywhere nearby. read more

Jason's Deli is a good choice for a quick, affordable meal. There are plenty of sandwiches and soups to choose from, and I like that you can opt for fresh fruit with dip as your side item if you desire. The salad bar is pretty well-stocked and includes several pre-made salads such as potato and pasta, mini cornbread muffins, a variety of crunchy toppings, as well as healthier options to top your lettuce such as artichoke hearts, hard boiled eggs, and green peas. This location can get busy at lunch, but it is kept clean and the service is friendly. read more

Jason's Deli - Salad bar - Delis Near Me - Durham, North Carolina

Jason's Deli needs to count their days. Lately the quality of service and the food leaves a lot to be desired. I ordered a side salad and CB Potato no bacon no sour cream. What I received was a potato with extra sour cream no butter and no salad. I called the restaurant and the person who answered the phone could have cared less and basically said it wasn't their problem call Door Dash. I said I didn't want a refund I wanted my food and was told they would make the food but not their responsibility to get it me. so yeah I just paid 30.00 for a baked potat. read more

Sanitation Homeless person came in with a used Jasons's deli cup and got some ice cream and left. She came back in with the dirty cup and went to the bathroom with the cup and came back out to fill it with ice and soda. I told the manager about it and he said there nothing we can do. If you know this is going on then offer a clean cup for the paying customer's sake of cleanliness. The one thing I can do is not go back to Jason's Deli read more

This place is dirty. Management is non existent. Homeless and bus riders come in and help themselves to drinks and ice cream. They take up outdoor seating and inside at times. Will not be going back to this location. They need to move and clean up their establishment. When you have to lock down your rest rooms, you know there is a problem. read more

Chicken cossaint sandwich is a must have! The salad bar is a good bang for your buck! Ice cream self serve is a plus too!

Spacious interior. I like the salad bar. Sandwich portions are large. Regular foundation drinks cost more than $3, which I feel is too much. The free soft serve ice cream is nice! I also got a walnut brownie, which was excellent read more

Caught a cold... feeling miserable and about to start an antibiotic. Pouting . But wait! I can order the most savory, stacked, sublime Reuben and have it delivered. read more

Jason's Deli - Just look at this sandwich. A picture is worth a thousand words and I'm out. I feel better already. - Delis Near Me - Durham, North Carolina

It's been forever since I've stepped foot in a Jason's and I'm glad I finally did. It's a great place for when you have a number of people with different tastes and appetites as there are lots of choices and options for dietary restrictions. I had the Turkey panini and thought it was delicious. You can customize it to your liking and get an option of sides as well. I think their sandwiches are a step above Panera which I find to be short on what's on the inside and the bread was much better quality as well. I ordered the baked potato as well and balked at the $10 price but the potato was as big as my head and lasted for three meals so no complaints here. I'd definitely recommend when your lunch menu needs an upgrade. read more

Jason's Deli is of course a chain and sometimes, that can be a good dependable choice for a pretty quick lunch. I have been to many of these over the years and always find the same quick service and well kept salad bar. This visit I opted for soup and salad bar. The soup was small but hearty and one trip to the salad bar was plenty. Love that they have artichoke hearts to add to salad. read more

Jason's Deli - Organic vegetarian soup and salad - Delis Near Me - Durham, North Carolina

Great food Great staff Every time we go to UNC for appointments this is the only place we eat. Thank You for a great salad bar at a great price and some of the best frozen yogurt I've had in years. read more

I don't really understand the concept behind unlimited soft-serve ice cream and mini muffins, but it adds a lot to the place :) I thought that the free food was supposed to be a draw to disguise the otherwise bad food, but that's not it at all. I've been to Jason's Deli's only twice, but I - and the large horde of people that I came with - was way more than content with the food. The portions are generous and the food is rich, filling and delicious. I had a quarter of a muffaletta my first time and I was overwhelmed by the complexity of flavors in that one bite. The second time that I came here, I got a children's menu (even though I'm 20) quesadilla with fruit and apple juice. It was under $4 and it was fantastic. So, so good. I'm definitely a fan of Jason's Deli. read more

See all

"Sandwiches, soups, salad bar, and soft-serve!" Always liked this location pretty well- the sandwiches are PILED with meat and usually pretty good. The soups are pretty tasty. The salad bar (see picture) has good fresh vegetables (never wilted), but also has a variety of other items like pasta salad, cottage cheese, mixed fruits, watermelon, banana pudding, mixed nuts, mixed dry fruit, corn muffins, etc. And of course, there's free soft-serve. Although I occasionally get soup or a sandwich, my standard dinner here is to just get the salad bar- it's all-you-can-eat, tastes good, and (mostly) healthy. Price is something like $7, too, so fair price, quality, quantity, health. What more can you want? This location has always been clean, and the service has always been fast and friendly. Definitely a fan. read more

Jason's Deli - Exterior - Delis Near Me - Durham, North Carolina

See all

Never get my order right. Every single time they mess up my order. Either lazy or can't read. Waste my money, time, and energy dealing with this. You are 10 miles from my house, so not convenient to have to drive up there. I order through GrubHub and you tell me you can't do anything. Wasted $25 and you won't do anything. read more

Definitely never coming here again, no greeting, no hello. Have no idea where to order or anything. No one literally said anything. Finally went to the register and still not a single word. More of today's horrible customer service. Food cost a lot nowadays so I left, not sticking around for crappy customer service read more

$13 for salad &drink at lunch. After waiting in line for 15 minutes with 1 of the 2 cashiers neglecting all customers in line while on the phone for 10 minutes. Only 1 trip allowed to salad bar now & no easy pay option for just quickly paying for salad bar available any more. ( I guess they think people have unlimited time for lunch) read more

idk what it is but i wasnt feeling good yesterday and i already did not eat much, i planned to get a baked potato (THE PLAIN JANE) and i was not expecting it to be this big but you would definitely get your moneys worth! Remember dont forget your drink to go with it!! read more

staff was absolutely amazing! They were super friendly (even at 9 pm) and were so polite after i'm sure a long shift. Salad bar was still in perfect condition. I always love coming here even when it's the end of the day! Thank you guys so much for making my day extra better! read more

Worse than your typical chain...and I really wanted to like it. Jersey Mike's still rules by a large margin when it comes to chain deli shops. Save your $ read more

Originally, I have not been a big fan of JD as my experiences w/ them have revolved around corporate sponsored lunches which normally involved a lot of bland, mayo based sandwiches. This site change me slightly on how I feel overall about the chain. Atmosphere - spacious, busy, clean, cafeteria influenced. Food - This review is based on two visits w/ take-out orders. On my first visit I had a custom sandwich that consisted of turkey, lettuce, and tomato on a hoagie bun. It was decent. The thing that won me over on this visit was the side of Garden of Eatin' blue corn chips and the awesome Blueberry Pomegranate Sports Drink w/ cane sugar. The chips I love and normally buy in the grocery store...but the drink...um, it was like...I could not stop drinking it!! On my second visit I had the Amy's Turkey-O. It was similar to what I had on my first visit as I opted against the avocado and cheese. I liked the onion bun. It added nicely to the overall sandwich. Again, customer service was excellent. Price - I think the first visit was pricier, as I got the crack drink. On the second visit it was only $5.49+tax, which is a great price for a tasty sandwich and chips! Overall - I am glad I gave this place a try w/out the corporate lunch platter. I will be back again. read more

Jason's Deli - Inside - Delis Near Me - Durham, North Carolina

Great experience. The salmon sandwich with steamed vegetables was delicious. So so tasty and seasoned well.

My wife and I always get their huge baked potato; good eating, enough for two meals. But: $3.09 for soft drinks? Next time I'll settle for water! read more

so wow. was just eating at Jason's deli today and ordered a grilled cheese and tomato soup. Everything comes out fine and on time, no qualms. However, the second I pull apart my grilled cheese I know something is wrong and there appears to be a small piece of paper hanging out. I was right!!! Yum yum yum, the cheese wrapper was not only in my grilled cheese but literally COOKED INTO IT! definitely puts a damper on the meal and I will NEVER be recommending this place to anyone else. save your money and DONT GO or else you might get served paper in your food and awful customer service. read more

Jason's Deli - a grilled cheese and egg sandwich - Delis Near Me - Durham, North Carolina

See all

Jason's Deli is pretty good value for your money. We eat here fairly frequently, perhaps once a month. Food quality and service are always pretty solid. Our favourite orders are: California Club on a croissant, the Reuben or Rachel, southwest chicken chili soup (although beware the sodium -- this is very salty and I often find I have to water it down), and chicken pot pie soup. The chicken alfredo kid's meal is also quite good. Along with the free ice cream and crackers/muffins, you'll be sure to leave well-fed for a reasonable price. read more

I got the chicken Santa Fe sandwich which was really good! The side of chili although was basically just meat, I may of had two to three beans total which sucked cause I was looking forward to that. Other than that, the place has friendly staff and great food! read more

I wish we had one of these where we lived! We only came here one time during our stay, but I was impressed. They have a great variety of things to choose from and everything is made fresh, which is great. I ordered the Muffaletta with the salad bar. A little pricey for your average lunch, but it was really good and filling. I was actually surprised that there wasn't much of a line, so we ordered right away and found a table. I put together my salad and by the time I came back to the table, the rest of the food had arrived. I will say, I was really impressed with the salad bar. There's a great selection of fresh veggies and toppings and several salad dressings to choose from. The restaurant is very bright and clean. There's plenty of seating and it's not too crowded. I saw people cleaning tables and the sweeping while I was there, so everything is very tidy. If you're still hungry after your meal or have a bit of a sweet tooth, no fear! They offer free ice cream on the wall by the soda machine. Bonus! We would definitely come back here the next time we're in town and if you're in the area, stop by for lunch! read more

This place has declined! Rudest woman at the salad bar, was upset that we asked her for some extra napkins. Plus the Reuben sandwich was so sad it was embarrassing. The mac and cheese looked like it came out of a box. Overall, overpriced mediocre sandwiches and crappy server. read more

This is my favorite restaurant to eat at in Durham. The staff is friendly and the taters are served hot and steamy. Talk about tater-gasms. I can't wait to return for another tater. read more