Robert is a true professional when it comes to glass he was able to make me a glass shelf on the…read morespot him &his crew or top-notch people with high work ethics highly appreciate you guys definitely would highly recommend if you need custom glass done. These people are the best at what they do.

Needed a custom glass door for our main bathroom reno and went with Signature Glass due to their…read morecompetitive prices and responsiveness. Robert did a great job! The door looks perfect, and he had it installed within a week. Highly recommend Signature Glass!

Don't used this company they will go up on the price the day of installation he went up $1600 on me…read moreand told me a bunch of lies run from this company

Efficient and extremely professional. Quoted me online, came and did the job, paid what I was…read morequoted for.

I have been a customer for over 25 years. Not once has Canarsie Glass not completed a job in a…read moretimely, professional manner. Every job: locks, security doors, car windows, car radios, wood doors, is done better and cheaper than anyone else. I wish every contractor worked up to Canarsie Glass' standards.

They are the best doing business with them for over 30 years I had broken window that had to be…read moretaken out and fixed at the shop I called them at 11am and by 2pm the job was finished Great Job

I needed two wall mirrors with cutouts replaced, and this glass company exceeded expectations. They…read moreresponded promptly to my initial inquiry, provided a reasonable quote, and had the custom-made mirrors ready within a few days. The installation specialists arrived on time and were courteous and professional--one even asked whether it was okay to wear shoes in the apartment. They clearly understood the specifics of my situation and completed the work quickly and efficiently. After they finished, they left the space spotless--every shard was swept away. I highly recommend them for their speed, professionalism, and attention to detail.

From the owner: Glass Management is a New York City glass shop that specializes in custom glass solutions and…read morewindow works. We've been providing high quality repair services to clients, and our experienced team is dedicated to providing efficient management and guaranteed satisfaction to our customers.

I had my balance replaced. They were organized and business like in the appt setup, were on time,…read morerepaired the window on 15 minutes and were near and careful. Recommended.

I honestly don't know how this guy is still in business. This will be the last time I refer anyone…read moreto him. As a board member of a building with many residents needing window repairs or replacements, I expected a much higher level of professionalism. I contacted this contractor today, and he told me he wasn't even sure when he would be available to come take measurements. When I asked for a timeframe, he couldn't even tell me whether it would take 1 or 2 weeks just to come out for simple window measurements. He said he would "let me know," yet never even took down any contact information. On top of that, the person I referred to him was also left waiting without any response or follow-up. This is no way to run a business. The customer service is extremely poor and unprofessional. I had no idea the company operated this way, otherwise I never would have referred anyone to them. Do yourself a favor and use a real window repair company like Mike the Glazier instead. The business owner has since removed his rude and unprofessional follow-up comments to my review and has now taken a much softer approach in his response. His original replies were completely nasty and disrespectful. I guess someone finally educated him on appropriate business etiquette and basic manners. Listen Taulant, you really need to work on how you communicate with people. It's not just about the quality of your work, it's also about professionalism, respect, and the way you speak to customers. Just because a job is $325 instead of $13,000 doesn't mean you should brush people off or treat them like they're not important. You know exactly what happened here, so please don't try to play the victim. I'm not trying to hurt you or hurt your business, I'm trying to teach you an important lesson. I was actually trying to help you by referring business your way and putting money in your pocket, but instead you ignored the customer I referred to you and then brushed me off as well. That's not how you build or maintain a good reputation. You also can't say things to customers like "I don't trust your measurements" or act like you'll get to their job only when you feel like it because it's a smaller project. Every customer deserves respect and proper communication regardless of the size of the job. I will eventually delete the review because my intention is not to damage your business, but I hope you truly take this as a lesson learned moving forward. How you communicate with people matters just as much as the work itself.

I obtained quotes from every glass service in the NYC area. The Crystal Glass quote was remarkably…read morelower than all the others. I learned that this is because they own $800K CNC equipment for large jobs cutting and edge polishing. All the other local providers probably outsource to them. Their service is excellent and they were a pleasure to work with. I depended on white glove delivery service to carry a 245lb dining table top into our home up one flight of stairs. They took their time and care to align the top on the table base correctly. I cannot recommend them highly enough!

I hated the plastic bathroom curtains that you have to thow it away every now and then . Also…read morenever liked the fabric courtain that made the bathroom darker . With my new Custom made Tempered Glass Door my bathroom looks so elegant and beautiful !! Thank you Larry !! Im so happy !!

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

Have to say the team at NYC Glass & Window repair are a great group to work with. I recently had an…read moreurgent situation to source a piece of glass and they delivered promptly, even though we were in the middle of a snow storm. The office was very helpful in getting us on their schedule and explaining how best they could assist us. The team of installers were also great to work with. They are very professional, well prepared, and really care to do a good job. Will definitely reach out to them first for any glass needs. Thank you.

For the longest of time we needed customized mirrors installed in our built in top shelf wall…read morecabinets. I checked around with several companies who either did not want to do a relatively small job or quoted me a crazy high figure. NYC Glass not only said they could do a quality job but gave me a very fair price for the work involved; first coming out to measure prior to having the proper size mirrored glass cut. Their installation crew was both friendly and professional down to the micro inch to assure an excellent fit and appearance. They arrived on time; did the job in prompt but careful fashion; asked if satisfied with all prior to leaving; a smile all around. I would highly recommend this company for all your glass and mirror needs and would call on them again for any glass item.

Bernie is a neighborhood institution. I've used his…read moreservices for 35 years, he's receptive, returns your calls almost immediately and shows up, does whatever the job in a reasonable and often quick amount of time. No better person/businessman to work with. I respect his work ethic. Thank you, Bernie for servicing the community for all these years.

I ordered a plain mirror and several thick glass shelves for my mini bar from Bernie's Glass &…read moreMirror. While the quality of the mirror and shelves was outstanding and transformed my mini bar into something remarkable--with my contractor installing everything flawlessly--the overall experience was marred by the shockingly poor customer service. The price was very fair. Despite providing the accurate measurements, I received glass shelves in the wrong size. Instead of acknowledging the error, Bernie refused to take responsibility. In fact, he was furious, and he treated me condescendingly, even going so far as to mock and humiliate me in his store in front of his colleagues. His hostility and dismissive attitude made what should have been a simple correction (with an apology) into an unnecessarily prolonged and unpleasant ordeal. This review is based on at least 3 visits to the shop myself over a period of many weeks, so it was not just "one off day". It is baffling that a business with such a longstanding history in Bed-Stuy can treat a customer with such disrespect. I pride myself on being courteous and respectful to all people, yet I felt insulted by the way I was spoken to. For installation, I trusted my own contractor--and for good reason. I would never rely on Bernie's so-called expertise again, despite them saying only they can be trusted to properly install a mirror. It was a breeze for my contractor. I will say that one other person that works there (I forgot his name) was extremely kind and helpful the few times I spoke with him. He actually showed that he cared about my experience and service. Not the case at all for Bernie. I wholeheartedly encourage others to shop elsewhere if they value respectful treatment along with quality products. While the items I received met my expectations, the experience left a sour taste that no one should have to endure.