Over a span of a 1 year Sam The Glasier worked with our schedule to install (18) windows. Hector was amazing. Helped us with making sure the frame of the windows sill would accommodate the installation of the new windows. One of the windows cracked the next day and there was no issue for STG to come back to reinstall a replacement window pane for the cracked window. We selected the bronze finish and it looks wonderful as part of the style of the house. We also did a picture window for the middle window of a set of one of the bay windows. We tried another well known window installer but they were more expensive and they did not offer the bronze finish. The windows are functioning very well. read more

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best in the neighborhood helpful on every facet of the buying process been going there for 40 years

Classless and essentially useless. Even when you are trying to give them your business. I'm embarrassed for them. No wonder they won't claim their business. They do not care about their business, and they don't care about yours. If you have tenants, avoid problems by avoiding here. A reasonable expectation is that a vendor, once they've measured, states the price and requirements for service. Otherwise, wth are you leaving a deposit on. Air? How do you come to take measurements twice, inconvenience a tenant, never follow up, and after several follow ups from your customer and non responses, blame the customer, because YOU forgot you needed a deposit on a price you never stated ? Ask Andrew and Sam, because I think tf not. read more

Fast, dependable and affordable make Sam the Glazier my first phone call for all my window needs. Our house's previous owner had replaced the skylight over the airshaft with a piece of plywood, and Sam the Glazier put in a new custom-made one quickly and at an affordable cost. We replaced the junky basement windows with a hopper-style window (facing the back yard) and paned ones in front. They are A-OK! Two of our windows had been stuck when the spring mechanism inside broke. The repairmen were so fast in replacing them, I was amazed. When my apartment window completely broke during a subletter's stay, one phone call, and it was fixed within the hour. What I appreciate most is the no-nonsense, all-business, get-it-done approach. read more

I rarely take time to write reviews for businesses, but Sam is a well deserved exception! I have been purchasing mirror and glass from Sam for 20 or so years. Most shops that you'll call Will spend just the bare minimum amount of time needed to make a sale. Not only does Sam take time and answer whatever questions you've got, he seems to actually love what he does. He's always been extremely generous with his time, sharing his expertise, answering questions and helping with whatever needs I have. He's also got extremely competitive pricing. Highly, highly recommended! read more

I would not recommend these guys. I walked in Friday morning and told them I had an emergency with a business enterance. They said tomorrow morning we will have it all done for you. I waited till 2pm the following day and when I rang them back they didn't know who I was or what appointment I was speaking about. When she called me back she said I was forgotten about and would not be seen till Monday at the earliest. When I asked to speak to someone who might know they said everyone was on holidays. If you are running a business or a home I would go elsewhere as there no1 priority is not the customer. read more

The team that came to my house to fix our window Issues was courteous, knowledgeable, and clean. They assess the issue fix the problem and perform the work quickly and we're very courteous and clean. I highly recommend them for any window repair/install read more

No frills glass shop. Came in the main entrance on the corner of Wilson Ave with a broken window pane and wasn't sure how long it would take to fix. I was pleasantly surprised when the gentleman working told me to return for pick up in one hour! The guy didn't take my info or anything, but lo and behold, I come back exactly one hour later and it was ready for me to bring home. It was $60 bucks and change in total, which seems fair. The only thing was that I needed white latches but they only had black available, so I went with that. I'd say don't bring your kids here because there is glass everywhere. read more

If you want to get your window glass repair, I would recommend Sam the Glazier. I have been going there for years, take out my window and take it there. The worker is hard working. He takes care of you quickly if he's working on something else, providing that no one else is in front of you. He definitely knows what he is doing. The price is great. If they are to upgrade their building, the the cost for the work will also be upgraded. So, sometimes it is best to take what you get and save a buck here and there. read more

Very informative and they educated me and were able to change what I came in for to a better choice. Great service! Thank you

I LOST A LOT OF MONEY BECAUSE OF THIS BUSINESS!!!! DO NOT HIRE THEM!!! They made a 9ftx9ft gaping hole in the ceiling of my business in the middle of winter- it was unbearably cold inside/ I was in the middle of trying to open the business- and it was too cold to have workers work in there and certainly not customers. I called everyday and each time (when they answered the phone) they said they were going to install the glass in a few days- there was an enormous hole in the roof for TWO fu$king months - and then, they finally told me they couldn't order a piece of glass large enough for the hole so I had to just have the roof rebuilt over it. read more

Sam the Glazier is a great family owned business in Bushwick. I am a homeowner around the corner and I started stopping in for little jobs. I just had a glass door fabricated and they did a great job. They are fast, always fair with pricing, the employees are courteous and easy to communicate with. read more

I scheduled an appointment to fix a door and on the day of the appointment, they told me they didn't have a record of the it and that they couldn't get the job done for another few days. That left me high and dry with a broken-glass door in the middle of December, so I had to go elsewhere. Unfortunately unreliable. read more

These guys were great. Very competitive pricing. They walked me through the whole job and I appreciate the honest approach as well moved along read more

Quick service, cheap prices. The place is a mess though. The floor is literally covered in broken glass. Staffer isn't the nicest guy every but he does the job. read more

Eddie visited us to do some maintenance on our windows, he was polite, respectful of our COVID policy, and did a great job! Never had any issues with this company, have used them a bunch of times. read more

Been waiting on an estimate since the summer of last year after several reminder calls. Waste of time

While they did solid work for a 3k job to replace several windows in our condo, when I subsequently needed them to replace one window the job was presumably not valuable enough -- so they told us they are not interested and abruptly hung up. Very unprofessional. read more

So this place has been around forever. I expected better....I called for a piece of safety glass for a table top. The guy was pleasant enough and even quoted me a price. I told him I'd be in and he says ok..I get there and the guy tells me: "Oh, you wanted it today??, I can't, I'm too busy". I spent the next 5 minutes explaining that I JUST CALLED, and that he knew I was coming over. They guy would'nt budge..so I'll take my business elsewhere. Major let-down.. read more

Eyesore to the community. Their building is the biggest pile of sh*t in the area. This community has kept them in business for decades and they let their building crumble and unkempt. If a business has no respect for those around them, they'll treat their customers the same. Avoid. read more

Sam the glazier was a professional who radiated a father like figure. He was soft spoken who never got excited and his men handled every window problem in our new home in Bushwick. He made us feel so welcomed to the neighborhood. A very friendly office, felt like mayberry. Would recomend them to anyone needing windows repaired. read more

Worst service ever...Sam is very unprofessional and rude. I regret paying all that money for such a bad quality of work. I will make sure to ruin their reputation. Sam, thanks for your lack of business ethics! read more

I had a broken window double paned and called in for an appointment. i was very satisfied with the service and price. Everything was fixed, returned, and installed in less than an hour. polite people with great prices and quick service. read more

Highly unprofessional. Came out and measured to replace a shower door, took over a month and many phone calls following up to finally get a voicemail saying they are "just too busy to make the shower door." My tenant is ready to kill me he's been waiting over a month for this door, now i have to start from scratch and get someone else to go back and measure. I would not wish this inconvenience on anyone! read more

They made my mirror purchase cheap and easy and were quite pleasant. Can't believe I didn't go there sooner.

Knowledgeable staff great prices helped me find what I needed and gave great advise about how to install

I recommend this place 100%...I had Custom work done there for wall mirror in my bathroom. The correct glass was cut to the tee...I installed it myself back with the original parts that were holding the glass. Keep up the good work... read more

Not very good customer service. They feel they have a grip on the market. Prices not competitive. Bad attitude.

I placed a call for a quote and had the call returned by a man who identified himself as Sam, the owner. I had barely finished asking a question related to price and turnaround time when he rudely advised me to have my husband call in - as if women are somehow stupid and can't intelligently discuss these things. I won't deal with misogynistic immature people so I went elsewhere and suggest everyone else do the same. As a successful small business owner for 16 years, I know that when I deal with owners who are rude that usually means they are hiding something - shoddy work, poor turnaround time, client dissatisfaction... something. Why would anyone deal with a person who uses bullying tactics to stop someone from asking a legitimate question? Shady. read more