We have been here on every Maui vacation, we rave about how great the food is. I have recommended it to many friends and family. On our recent trip we had made reservations in advance. Service was slow, food was 2 thumbs down completely . We had been waiting for clams and the were out of them. the only good item on the menu was the ahi watermelon. The kids meals were dry the rice dish was dry. The food was suboptimal. Today we thought we would give them another chance so today I called to make sure they had clams (it was 845 pm) and so we got ready to go. When we arrived at 938 kitchen closes !!! I'm so upset. No longer do I recommend. read more

Delicious food, great views and good service! They offer a half portion option which is great for exploring the menu. We will be back!

I read all the reviews other people posted and was 50/50 if I should go. Our service was wonderful and the food was pretty good. Our server recommended some food that was really delicious. The view from the restaurant was the best we had all week. read more

Japengo was only okay. We went there for dinner because of the four star plus reviews by so many Yelpers. We ordered a Tengu roll, Japengo fried rice, and the steamed mussels. The mussels were not bad, somewhat tasty. However the fried rice was quite poorly done, and the Tengu roll was just too much unagi teriyaki sauce on top, while the unagi wasn't that pleasant to eat either as it was full of not too soft bones. In anyway, there's nothing terribly wrong with this place, and I can see myself eating it after a few drinks and don't want to drive out if staying in the nearby resort, but there are better restaurants if you have to drive. read more

One of the best sushi experiences. From the chef's to the waiter. Incredible food, fun, and they had Soju. Beautiful setting and Brian the sushi chef had an idea of what we liked right from the start. If on Maui and looking for sushi and fun don't hesitate to go. read more

Average. Service wasn't what I would expect for the place that its supposed to be. Service was inattentive and absent at times. Food was bland and over cooked. Sushi was really good though. read more

The quality of the sushi was good but nothing exceptional. The prices however are extraordinarily high. I'm from the San Francisco Bay Area with many excellent sushi restaurants. The prices here are two to three times that at a similar restaurant in San Francisco - which is not necessarily an inexpensive area. The ambience was pretty average. The indoor seating air conditioning was not working. The noise level was high. Really came to eat, not to listen to another local rendition of pop tunes. read more

The views from the outdoor seating area are amazing and we even saw whales from our table! The food was delicious especially the curry crusted calamari. It was my girlfriend's birthday and the gave her some malasadas as a treat. All in all an amazing experience. read more

This place was excellent. I made a reservation about 20 days in advance, to celebrate a birthday. I requested a table with a great view, and they did not disappoint! The staff was extremely friendly, service was fast and courteous, and the food was great. I wish I knew my waiters name, but he was the most patient and helpful waiter I've ever had...props to u man! Highly recommend for anyone looking for a place with good food, good service, and good vibes! read more

Decent happy hour from 5-6:30 . By decent I mean compared to other places within walking distance . $45 for a 6 oz filet mignon? Haha you've got to be kidding me. I ran for the hills before I even ordered. Went down to Ruth Chris steakhouse and got a steak that was twice as big for the same price and likely was way better. read more

We had dinner here the final night of our vacation. The restaurant has a great location in the back of the Hyatt hotel overlooking the pool and ocean. We started with the spicy edamame, it was excellent, but very very spicy. For an entree I had the surf and turf special which was very well cooked and had great flavors. If you're staying at the Hyatt I think this is worth checking out. read more

Had dinner here spur of the moment, and the host (Jimmy, super nice) snuck us in with an incredible table right on the beach at sunset. Pound for pound this was probably the best dining experience we had in Maui. The menu is such that, if you like, you can get half orders and share everything tapas style, and it was fantastic. Best ahi of our trip, and the kaanapali pie dessert was great. The view/service/ambience were definitely the highlights. read more

First time here & had a wonderful experience!!!! Worth it!! Everything here is a delicious, especially there staff is wonderful & hardworking!! read more

Had heard great things about this place - Best sushi we've had! Blackened tuna roll awesome, special sushi roll was lights out; ambiance was very nice with outdoor water view. Service was solid, enjoyed the evening. Would definitely return. read more

I think if this was anywhere in CA, I'd be giving it 3 stars or less. But because of the ingredients available, it was delicious. I had the Blackened Ahi and Rainbow roll and the fish was super fresh. You just don't see redness on the tuna like this anywhere else. Happy hour is 5-6:30 so try getting there early and the bar is open seating. read more

Stayed at the attached Hyatt recently on vacation so we frequented Japengo. Delicious appetizers, and service at the bar. The views are stunning! Only wish it was open a little earlier for happy hour. read more

Amazing, amazing, amazing! We went their for our belated anniversary dinner. Their sashimi is top notch and oh so fresh. Melt in your mouth good. I'm still thinking about it. If you like alcoholic beverages they have unbelievable cocktails. Love this place! read more

Great view but we were very disappointed with the food quality. Sashimi came out warm and chewy, ahi roll had no flavor. The only good point to the meal was the Japengo fried rice. Very misled by the good yelp reviews. What a bummer.. read more

Want to spend $85 for three bites of sushi that's too horrible to eat any more after waiting 45 minutes to get it? Then you'll love this place! read more

Great atmosphere and view of the ocean. The 50/50 sushi roll and the hamachi was delicious. The Clams were ok. I love guava but the guava cheesecake tasted like soap. read more

Gorgeous setting within the Hyatt Regency Maui, hubs and I had just arrived and went down for a bite and they were able to seat us within 20 mins. We ordered the ebi, Korean bbq ribs, mahi mahi and the lava cake. Let me tell you- this place does NOT disappoint. I could have eaten those ribs for days and the mahi mahi was perfect done. It came with forbidden rice (to die for) and a lemongrass salad. I thought pshh the salad won't be good- holy moly it was so good and the flavors with the mahi mahi and rice just burst inside your mouth. I've now been trying to get the recipe because I am so obsessed. The chocolate cake was also perfection with the addition of the pog sorbet they added- I could stay here and eat every night!! Try it and you won't regret it! read more

Nice dinner at the Hyatt. We were seated promptly and treated to a complimentary valet. Service was great and attentive. I strongly suggest requesting a table outside. Given our large group we sat inside and it was pretty chilly. You will also not hear any music. Sushi was just OK. Tootsie roll is not worth the 24$ although it is filling and well-made. Go for the split plates like Chow Fun and the Mahi. read more

While the food was good.... Not great.... Good..... The seating service during happy hour is lost..... We had two employees walk right by us and attend a computer in the wall with no acknowledgment.... We.... The guest had to approach them to be seated.... Also the wait staff was very slow, unpleasant and just bummed out to be working there I guess. For $20+ per sushi roll at least you can be pleasant and use your manners....'say thank you when I order something.... Don't just walk away because I didn't order a $200 bottle of wine.... I would never eat here again with all the dining options around read more

Yummm - good sushi, but nothing I haven't had before. Location was great and really convenient for me since I was staying at the Hyatt. Outdoor area is nice - soft, live music playing while you dine. The waitress messed up on our order, but other than that, overall good dining experience. read more

Pretty solid menu with good variety. Portions are definitely large, but it helps with the value for your $$. Great ambiance. Service was decent - not great. Highly recommend the grilled mahi mahi with coconut salad and jasmine rice. read more

I think this place has a service issue of some sort as the reviews seem to be very inconsistent when it comes to the wait staff. Either you aren't staffing enough some days, or you have a handful of servers that are terrible. I loved the food. The ahi appetizer was perfect and I loved my rolls. The ambiance is also quite pretty on the patio. The plating was great and although a bit pricey, I would come back for the food. That being said, the service was terrible. Took us 20 minutes to even be acknowledged. Another 10 for waters. It was probably 40-50 minutes before we even got our drinks. Just completely unacceptable. There weren't enough people to warrant this. Furthermore, when they brought out my water glass it has a big lump of something on the rim. Totally gross. THEN when they brought out my wine glass, there was very clear lipstick on the rim! They apologized profusely, but I have no doubts their dish washing is not good at all. Oh also...there was live music that night and the guy was great, except for he for some reason felt like he should sing some of the songs in a woman's voice. Like, he sang as Katy Perry. It was just bizarre. I was ok with it, but I don't think older people would like it very much. Sort of unsettling. read more

This restaurant is so severely overpriced that I almost cannot fathom it. I had a $35 plate of cashew chicken with a few bell peppers and a small scoop of steamed rice. It was "average" at best and maybe worth $18. The sangria was warm and instantly gave me a citric acid heartburn, the Singapore sling tasted like kool-aid and cheap gin. The worst part of this mediocre dinning experience was sitting out on a humid lanai with slow service. I'm shocked that the whole menu is seafood!? Prawns, crab, calamari, sushi, tuna and fish.... What about a nice burger or some chicken dishes (besides the cashew chicken). The Hyatt made a poor choice by having this as the "main" restaurant of the hotel. read more

My husband and I were vacationing on Kaanapali beach at the Westin in March of 2016 when we decided to spend our last night at Japengo for dinner based on the research we had done......sadly yelpers led us to the wrong place and we were more than EXTREMELY disappointed in both the food and service. Let me start with the food as that was less of the issue. I can't say anything was wrong with the food, but it was also nothing special either. We are from southern CA so we have access to fresh seafood and good sushi. I was expecting a great deal more from this place and it was average at best, we ordered several rolls, several pieces of sushi and some hot dishes (clams and steak).....none of it was exceptional or over the top just ok. Now on to the real treat at Japengo, the HORRIFIC/TERRIBLE/RUDE/UNACCEPTABLE service. First off when we arrived, we stated to the host we needed a table for 3. He looked at us with an annoyed face and said extremely rudely, "it is going to be an hour wait," and we said sure that is fine and he again replies rudely well fine here is your buzzer. It was as if he wished we didn't want to eat there.....seemed odd. We were seated in less than and hour (probably 45 mins) and they seated us outside at a small round cocktail table barely able to hold 3 peoples drinks (NOTE: The RUDE host at the beginning wrote down for 2 people so we also had to stand around waiting for an additional chair). How were we supposed to have all the Sushi plates at the table and our drinks comfortably. I went up to the host stand to complain and they stated oh yes we had you down for 2 and we have no other available tables and not a single sorry ect. (they actually had several tables open - I will give them the benefit of the doubt that they were for reservations). They ended up shimmying up another small cocktail table to give us more space that was awkward and uncomfortable. I will say this as my bottom line, my husband and I really enjoy fine dining and have been to several very nice and exceptional restaurants. The price tag on the food at Japengo would lead you to believe that you should expect fine dining food and service and they deliver NONE of these things. Save your money and go else ware. For those that state they have a nice view, they do, but so do about 25 other restaurants right along the beach walk on Kaanapali and they offer better food and service at a cheaper price! read more

Pricey but delicious sushi place at the Hyatt Regency with a gorgeous view (come for the sunset!). All the sushi was incredibly fresh and creative. There is a good kids menu with noodles, rice, and some other Japanese/Asian fusion options. Cocktails are good, and service was friendly and helpful. read more

It was amazing. I loved the food and the view. Don't order the cocktails, they are too sugary.

We ate here as a last minute choice and love sushi coming from Vancouver. I realize prices are higher here in Hawaii but the $60 sashimi platter was awesome! Good value and great selection including a lot of local fish (salmon not being one..) we had some nigiri including fantastic hotate (scallop) and amaebi (raw shrimp). Everything was great and the service exceptional. I would highly recommend their sushi, can't vouch for the other menu items. My mojito rocked however... It's only 4 stars compared to Vancouver sushi..probably 4 1/2 anywhere else. read more

Soft shell crab hand roll is not freshly deep fried.

I don't get all the hype. Yes the rolls were gigantic thanks to the pound of rice they use. For $22+ $3 for soy paper I expected more. Yes I'm a sushi snob,my BFF is a Chef at a private club, so I know what a good roll should look like and a over priced roll of rice looks like. Don't listen to the hotel staff raving how good it is . And "best on the island"? Well, that's just sad and disappointing if it's true. The do have Delish saki if you just want drinks. Aloha. read more

Maybe an unfair review score because I didn't actually eat here. It smelled really good and the menu looked tasty, but we passed on it because of the prices. $18 for a sushi roll seemed excessive. But hey, I am learning that is just Hawaii! The restaurant has a lovely view and ambience. Happy hour is available starting at 5pm and I believe it's for an hour. read more

Amazing atmosphere! Love Love Love. Food and presentation was good, tho quite costly. Ribs were yummy. Calamari=Good. Service was very very good!!! Did I mention atmosphere? Wow! Yes! I'd go again and experiment more w the menu. There is only so much you can eat in one setting. They brought cake at the end for our friends who'd just gotten married a few hours earlier. read more

Fantastic views and the best fried rice ever! I recommend trying some of the locally caught fish here with a bowl of fried rice!

I was really hoping it would be good but it wasn't. So overpriced for very mediocre food. Very disappointing.

Servers were great and ambiance was nice and relaxed for a Wednesday evening. We ordered quite a few dishes- good sushi and entrees. We ordered two rolls they were known for and that was tasty. Can't say it is the best sushi I've ever had however it was nice. read more

Made reservations for our 10-yr anniversary dinner, were going to try spots in lahaina but didn't want to drive and it had good reviews. Great looking place, were seated within 15 mins. Waiter was ok, a bit slow but ok. Drinks came out about ten mins later and we ordered two rolls to start. 40 mins later no rolls and two girls seated 15 mins after us on second round of sushi. Asked server for second time where food was, he blamed sushi chef again. After another few mins I asked chef if he was making ours, no. We then left. Waiter was apologetic, either he didn't put order in or single girls took precedent over married couple - either way inexcusable. This was the only negative experience during our trip to Maui. If ur looking for a pretentious place with apathetic service japengo is the place. read more

I highly Do Not Recommend! We made reservations dinner and we made than at 5:30 because happy hour was from 5:00 to 6:30. When we seated and when it came time for the drink order the server said we could not get the happy hour drink specials because we were dinning in? That the happy hour is just to get people in the restaurant to dine in. The food was ok..nothing special, the server was nice...nothing outstanding. Told the female manger Natalie about what the server said, she looked concerned but never I'm sorry. Won't be going back during our stay and I suggest no one eats there either. You can get food somewhere with good taste and drinks. read more