Horrible customer service. dropped off an external body armor vest carrier to have patches stitched…read moreon. not a big deal, or so I thought. came the next day to pick it up only to find out he had stitched all the way through the vest, in a way that does not allow me to insert my plates in the carrier. I apologized as I realized I did not explain it the day prior and I showed him what I needed there. He looks at it and says "no problem". takes it to his table, works on it for a couple minutes and calls me over to look. He did the exact same thing as the first time. I explained to him again what I needed, which caused him to look visibly upset at me. The guy then yells at me and says it's going to be an extra 10 bucks. I did not appreciate that he was willing to charge me more than I had already paid for his mistake. if he would of told me the first time it was going to be 10, I would have been more accepting of it. The worker then began arguing with me when I said I was going to go somewhere else. Very rude guy, will never return to him. Luckily there was another alteration place inside the Rio Rancho Mall. Go to the Alteration place that is located upon entry, immediately to the right. Great guy and quick service!

Korean guy, guess is John is has horrible work ethic, came in on Wednesday August 28th 2024 to have…read more3 postal shorts hemmed up. Old Man was on his phone, watching something. Told me to come back on Sunday September 1st 2024, show up at 11am. Old man still watching something on his phone, then looked at me, like what do I need. Came to pick up my shorts. Guess what... not even ready ! Told me to come back at 1pm. You crazy. Just give me my monies back. You wonder why businesses are going out. His businesses is trash.

I've taken my pants and my son's stuff there. Nothing but good service and good work. Just got my…read moresons prom stuff fitted two weeks ago, looks great

I've been going to Z&M Tailoring for years (since the original owner owned the business - he had…read morethe whole corner of the building then). I drive across town to get a suit altered, and as I'm getting ready to walk in, the salesman is walking out and he locks the door behind him. I'm standing there with my suit in my hands, and I ask him, "Are you closing?" He said, "No... I'm going to lunch... come back in an hour." I said, "That's Ok... I'll just go to another tailor." He had no idea how far I traveled to give them my "return" business." I wish the other guy still owned the store. He was a very nice man. I dropped the suit off at another tailor in MoVal. Either way, Z&M won't be getting my business again. It's the end of an era, I guess.

She had my prom dress done within a week and the work was amazing!! Plus she's an amazing person…read moreoverall, i would 10/10 recommend her

Let me tell you- I'm leaving for my friends wedding in 3 days, I'm a bridesmaid and I got my dress…read moredelivered a week ago. It didn't fit at all. Zipper wasn't closing and it just felt small and too long all together. If I ordered another dress it wasn't going to get here in time so I took a leap of faith and asked Elizabeth to make my dress shorter since I'm short and it was long and to make it to fit me since it was small. She was my life saver because in a week she made a miracle happen and did everything I asked for. The dress fits perfectly and I'm now ready for my friends wedding this week! Take the leap of faith !

Sherri was amazing! My wedding dress had a lot of appliques and needed to be taken up several…read moreinches (with adjustments both to the straps and shortened at the bottom). This required very detailed work to ensure the applique pattern running down the dress to the end of the train flowed well. She did a wonderful job! I loved that she came to my home, making a stressful planning time a bit easier. My only regret - I should have had her take the dress in as well. We discussed it and I chose poorly. Everyone said I would lose 10 pounds before the wedding...I didn't have that optimism. Yep, lost 12 pounds before the wedding so the dress was just bit too big. That was my call - learn from my mistake! :)

I found the Scarlett team from searching for a seamstress on yelp. I read the reviews for this…read morebusiness and they were spot on. I would highly recommend Sherri for you seamstress needs. I started with inquiry thru yelp and then texting to set up appt for the work to be done on my MOB dress. I sent a pic of my dress to Sherri to make sure she was able to work on sequin & she said no problem! She was quick to respond & asked for a deposit to secure the appt. She was on time and very professional She came to my house and make adjustment to the dress and took it with a follow up appt when she would return the dress. It made me nervous but she seemed very trust worthy and talked about her family and was very personable and sweet. On the the return visit, the was a few more adjustments needed and she was quick to do in a weeks time and come back to make sure it fit perfect, I am very happy with Sherri and her work on my dress. She did amazing work and her pricing was a set price that seems reasonable for the work requested. I highly recommend Sherri for your seamstress needs if you are in the IE area. She is very passionate in her work and cares for the work she does. Thank you Sherri for the beautiful outcome of my dress - the compliments were endless!

After nearly two decades of having my suits tailored by my longtime Italian tailor, I was honestly…read moreworried about finding someone who could match the same level of craftsmanship and attention to detail when he finally retired. A great tailor is hard to find, and when you're used to a certain standard, it's not easy to trust someone new with your clothing. Before he retired, he strongly recommended Simona and A-Plus Alterations here in Rancho Cucamonga--and I'm so glad he did. Simona has been absolutely fantastic. From the moment I started bringing my suits and other clothing to her, it was clear that she takes real pride in her work. The quality of her alterations is excellent, and she consistently delivers results that fit perfectly and look professionally done. Her attention to detail, skill, and experience really show in the final product. What I also appreciate is the personalized service. Simona takes the time to understand exactly what you're looking for and makes thoughtful recommendations when needed. It's the kind of service that's becoming rare these days, and it makes a big difference. On top of that, it's a family-owned and operated shop, which gives the whole experience a very welcoming and personal feel. You're not just another number walking in the door--they truly care about their customers and the quality of the work they provide. If you're looking for someone local who does high-quality alteration work and takes pride in their craft, I highly recommend Simona and A-Plus Alterations in Rancho Cucamonga. Whether it's suits, formalwear, or everyday clothing that needs tailoring, she's someone you can trust to get it done right. I'm grateful my previous tailor pointed me in her direction--he was absolutely right about her.

Everything went well she hemmed them. She was done when she asked for the price that she wanted…read morecan't ask for better.

Ruben was very efficient in delivering my order despite a tight deadline. Very nicely priced with…read morehigh quality stitching for jeans alteration.

Go here they will save your life! My bridesmaid dress was six sizes too big and they got it…read moretogether with every curve.

Came in looking for a suit for a wedding. The next day was super helpful. Something that I wear…read more Grateful that I found this place and definitely will be coming back for more.

I'm actually shocked that this place has such good reviews. Also not shocked since I was promised a…read morediscount in exchange for a review. TLDR: Dress has sloppy and downright lazy alterations (see photos attached for their work so you can judge for yourself) The owner Shaker is condescending, rude and doesn't know how to run a business. I was initially quoted $75 for a hem but was told it would be $60 if I left a review. I come back the next day because of the price, location, the good reviews, and his confidence that he could do a good job. (Yes I do my research on the area before giving my business) I gave his associate the dress and let them know I needed the dress by October 27th which is a few weeks before the wedding. I told him I wanted the dress on that date just in case I needed more work done. I was assured that "this is an easy alteration and it would only need a day to work on it." His words not mine. I come back on the 27th and I'm noticing that the stitching on the bottom is completely wonky, lopsided, and some parts aren't even stitched correctly. (see attached photos and make your own conclusions. The work speaks for itself) I wish I had said something but I was trying to be ok with it. I show my friends the alteration and everyone has the same WTF expression at how bad the dress was. When I called, Shaker blamed a new employee and told me to bring it back. (Ok sure but this is YOUR business, YOU need to do quality control.) At the shop, he dismissed my concerns and acted annoyed when I said the entire hem needed redoing. I show him photos while he's looking at the dress and I tell him " I don't even know what's wrong with this (pointing at the stitching)" and he condescendingly tells me "yeah that's a stitch". Yes I know it's a stitch but why is it all zig zag and uneven? He tells me that this "is an easy fix" (his words again not mine) and they will fix the spots he sees. The whole bottom of the dress is messed up and he's trying to take the easy/lazy path out AGAIN. I tell him no the whole thing needs to be worked on and he grudgingly agrees and says ok but it's going to take some time. Once I get home I realize he said SHE will work on it. I call him and tell him I don't feel comfortable with the new employee working on my dress again if that's her idea of good work. I'd rather get a refund and get my dress back and go somewhere else. This is when he starts to raise his voice. The gist of our conversation: 1. Shaker: I'm working on this dress twice without charging you again and you already want a refund? (I just dropped off the dress again a few minutes ago so no work had been done yet. Also he's only working on my dress twice because HE messed up NOT because of something else needing alteration) 2. Shaker: You were the one who haggled for the price. (I didn't do any haggling. If me trying to leave the store after politely declining and him lowering the price as I'm leaving is haggling, then sure.) 3. Shaker: You should have looked at the dress before leaving. (Blaming ME for HIM not doing his job. I did look at the dress and tell him how bad the alteration was... but that's also YOUR job. It's YOUR business) I let them "fix" it anyway just to move on. I pick up the dress today (10/29) and it's... better. The stitching is more even but it's jaggedy and I'm noticing parts where the stitch doesn't even go through where it's supposed to go. I'm also now noticing new stains on the dress. (This dress is brand new with the tags on and has sat in it garment bag since it was received in the mail) Overall: The workmanship was poor, the customer service was unprofessional, and quality control seems nonexistent. I would not recommend this business.

I chose to go to this Tailor based on the Yelp 5 stars rating. I had a zipper on an expensive purse…read morethat would not close no matter what I tried. While there, I saw two customers. One trying on tailored pants and saw his satisfaction with his body language and words of appreciation to the Tailor. The other customer came in to pick up a jacket that was completed, tried it on, and shared his gratitude with the work and was surprised that the Tailor had also worked on an inside pocket! (I could tell he was a repeat customer.) As far as my purse the Tailor fixed it and only charged me $10.00! (I gave his a $10.00 tip, which was much deserved!) I can't recommend this Tailor enough!

I was in a pinch time wise for a wedding. I found a great dress for a really good price but it was…read morejust a little too big up top. I figured I would see if I could have it altered, I called around a few places and a lot of them were either too busy or taking appointments for the following week. I only had a few days before I left town for the wedding. Cruz Tailors said they would see and could do a rush order for an added fee. I came in paid and picked up in two days. I loved the way it came out and the fit was so much better. I felt more comfortable enjoying myself without being nervous my dress would fall. Would come back and they really seem to know what they are doing. I can't say for sure price point wise if it's lower or higher but I believe it was very reasonable for what I needed as well as the speed. It's easy to find in the heart of the downtown area just a little away from the Main Streets. Street parking but there is a lot close by if you need to use it. Very convenient and right off the freeway. The staff were very friendly and accommodating. I will say for bigger jobs you want to give them time and yourself. My alterations were fairly simple and minimal just as an FYI. Would come back again and I have a few items I need altered in my closet.

I have taken my slacks to get altered here. The lady is really nice and gets things done on…read moreschedule. Pricing, compared to other places I've been to here in Moreno Valley is decent. The quality of work is really good too. Would recommend this place to anyone. Also even though it's a part of the march air force base, civilians can also get work done here.

Love this place!! The staff are extremely competent, helpful and friendly. The Redlands Sewing…read moreCenter is my happy place!!

I had a bad feeling when I took my machine in. I tried to tell the lady that there was a button on…read morethe front that didn't work. She basically ignored my comment. I decided since it was busy, that was the problem. Heidi (whom I've dealt with for about 30 years) called me and said the screen was cracked, the case was cracked and the machine was not repairable. Told her I'd come and pick it up expecting to see cracks and scratches all over it. That was not the case. No cracks, no scratches. Brought the machine home, plugged it in. It sews just fine Except for the button I told her about. The button still does not work! But that is all that seems to be wrong. So I was charged $50.00 for them to say that it couldn't be repaired. Don't know what they were thinking and at this point I don't care because I will find another place to take my sewing machines.