Responsive. Collaborative. Very helpful. Toby is straight forward and easy to deal with. Recommend!read more

Toby from Falcon Locksmith is the best; if I could give 10 stars I would!…read more My tenant returned home from holiday last night and when she attempted to open the door the cylinder spinned until it came out of the lock. I found Falcon on Yelp and requested a quote; Toby responded in less than 2 mins. I sent him a pic of the lock and he sent me a quote right back. Toby was able to get to the apt in about 20 mins and get my tenant in the door. He called and gave me the options of either replacing the cylinder or the entire lock; I asked if replacing the cylinder would fix the issue and he advised that he would put in a new cylinder to see how the lock performs. I told Toby if the cylinder didn't fix the issue we would just replace the entire lock. We got off the phone and not long after I received a call advising the work was completed and the cylinder replacement worked, which saved me approximately $150. Toby didn't try to take advantage of the situation and force a new lock on me like some other locksmith's would have, he was honest and did what was needed to resolve the issue. Toby is a man of integrity and I appreciate that, especially in the times we are currently in where everyone is a scammer. I will definitely call on Toby again if the need arises!

This morning my tenant couldn't secure the door as he left for work - the whole mechanism was shot…read more I called for service and was greeted warmly on the phone. Justin came by with all the tools and parts he needed after I sent him a video of the faulty bolt lock. Everything was replaced in a timely manner and all is working like new - as it's an historic house with a century old door, he even compensated for slight misalignment so that the mechanism worked smoothly. Excellent job and top rate company

We hired Kings Locksmith to replace one lock on our exterior door and add one additional lock on a…read moredifferent interior door. The exterior door lock we replaced on February 26 was no longer locking after less than 4 months so I called them first thing this morning for an emergency repair. Calls were clearly being routed to an answering service and I received one call back saying they would have someone call me within 5 minutes. This song and dance went on for two hours before I called another company for what was obviously an emergency. The long and short of it is they were non responsive to an emergency on an installation they did less than four months ago. We called Max's Locksmith and they were there within the hour to save the day. Use them instead.

Recommend them 100%! They were prompt and came up with the solution within 15 minutes of arrival. I…read morecan't believe I wasted so much money previously on two other lock smiths around the area only for those locksmiths to give me a temporary fix. Definitely going to this company from now on whenever I need service with my lock! Thank you Greg and team!

LockeyTech service was of high quality and value. The tech, his name was Greg, he was very…read moreefficient and did excellent work. Additionally, he was very compassionate and patient with handling our eviction process that took longer than expected on that day. The work done with changing of locks was superb and very professional. Our other tenants felt even more secure with the new locks. We thank you and will be using your services again for any future lock issues.

Citywide Auto Locksmith was fantastic! My backup remote for my 2009 Subaru was crushed under car…read moretires, and they came right to my house and made a replacement on the spot that works perfectly. After researching several services and reading tons of reviews, I'm really glad I chose them. Professional, reliable, and efficient. It's a father-and-son team, and both were knowledgeable, courteous, and clearly knew exactly what they were doing. I'll definitely keep their number saved and highly recommend them to anyone who needs an auto locksmith.

They were very helpful in getting back to me and communicating and even willing to drive to the…read moreisland to assist. I then found my key and did not need their assistance. However they were kind helpful and provide provided information.

Al is now a mobile locksmith. He cut and reprogrammed a…read morereplacement key fob for my 2005 Honda CRV and rebuilt my driver's door lock cylinder in less than 1 hour for $120 total in labor (I provided the parts). He is a very experienced professional and has the best rate in town.

Had a ten o'clock appointment . They never showed up…read more. He said he was running late and would call me I waited Till. 1215 and he never showed up Didn't respond to calls or texts. Totally irresponsible

Great service ! Excellent service! They were prompt,…read moreprofessional, and resolved my lock issue quickly and efficiently. Highly recommend for reliable and hassle-free locksmith services!

Broke immediately after fix, no refund or attempt to resolve issues…read more Top Level replaced two locks, on my front and vestibule doors, for $500. A year later, no one can get in the building. I reached out with a video and they quoted me $150 per lock to replace the cylinders they installed. They tried claiming the "keys were bad." What's more likely, 6 keys wore out at the same time? Or the lock they installed is broken? I can't say whether it was faulty equipment or poor installation services, but Top Level refused to even look at the issue without charging $150. Time to find a new locksmith.

Very expensive the locksmiths of today. And most don't like to give prices over the phone. They say…read morethey have to look at the job. They like to get their foot in the door. Some say a 30 or 40 dollar call charge to come down but the next charge is the big one that's the cost for the job. When you don't like their price they try to charge you the 30 to 50 dollar service charge for coming down. Not good

Big help! Came in 30 minutes and Greg fixed our door quickly and securely. Straightforward,…read moreresponsive and excellent. What else could you want in a locksmith?

Hired to replace 2 entry door bolt locks. He had his son install them.... Charged $450!! Three…read moredays later we noticed the bolt lock was bent and wasn't sturdy as it was jiggly - I called Joe and his response was that I can pay for him to come out and replacement. I did not use him again and will not. Cheap material and price gouging. Beware!!!!!

** Updated - see original review, owner's false claims, and my response below. Based on response, I…read moream I called all star to have a cylinder installed in a lock in my condo. They quoted $45 for the service call + whatever parts. They weren't able to give an estimate, until they saw the lock. I assumed it would be whatever retail cost ($20 or so for a cylinder) + some very high amount of mark up. Figured $150-$200 in total. When they got there they quoted $450 for the work in total. To be fair, they did quote this and I had already gone through the inconvenience of scheduling and coordinating, so I just wanted the work done. That would be unremarkable, 3-stars and not even worth a review. However, before starting the work, they asked if I could pay Zelle, and I told them no, that I would do bill pay from the bank. Locksmith seemed fine with that and did the work. Afterward, he again asked if I could do Zelle, and if not if I would be able to give my credit card info, and was quite pushy about it. I had to remind him that he asked before, and he didn't need to do the work if he needed Zelle. Every other tradesmen I have worked with had done net 30 payment, and that would seem standard- especially at this very expensive price point. (Over $800/hour!) Work was fine quality, just poor communication all around, and did not meet my expectations for service at this high price. 2 stars. --- Response: Hello, Thank you for your feedback. We'd like to respond to your review in order that you wrote it: 1) PRICE. While you were thorough in your description of the job you've missed an important detail, which is matching new cylinder to the key cuts of your preference. This service is called rekeying service and it costs additional. Also you were pretty close with price assumption we charged you 269.00 for the cylinder ( including labor / installation ) and 155.00 to reconfigure your cylinder to your key, and we also waived the svc fee of 45.00 for you, in actuality it came out less then 450 if you do the math... 2) ZELLE. Our technician had communicated with you that in order for us to give net 30 days for payment we must have a ongoing relationship with the company that we do business with, what you have failed to mention was that we had spoke for first time and you did not have an account with us to request 30 days payment. In general when we give the option is 5-10 days. Zelle payment option was simply suggested and was NOT pushed in any shape or form. We have also offered you to make a payment via credit card upon completion of the job however you hung up on our representative after which we granted you "check payment" option. 3) JOB QUALITY we appreciate your honesty about the quality of the job. --- 1) The charges that they listed were not was on the invoice or described - though the total was what was quoted on the job, after they showed up. I was invoiced $45 for the service fee, $269 for the cylinder and $100 for the rekey. Like I said before, this was much more than "$45 service call + parts needed for the job". I did not complain that more was charged after the quote, instead that the vague price quote was misleading and encourage others to be more thorough in their due diligence if they should decide to use this company. I was also extremely clear to them about needing the rekey - and provided the key cut to them prior to them coming to install the lock so that they could come prepared with the lock keyed. 2) This is not true - technician never explained that they do net 30- I never even requested net 30 days. I just said that this was pretty standard practice in the industry. When the technician showed up, and provided the quote, I did inform him that I would like to pay by check, and he was fine with this when he did the work. Then after the work was completed, he insisted that I pay by Zelle or credit card, and they do not accept check payments. I had stepped out of a meeting, to take the call, and had to return - I told the technician this, and I told him I would call him back later, which I did. I did not "hang up" on the representative. When I called back, I told him that I would be paying via check, like we had discussed prior to the work - which the technician accepted, with some grumbling. So in a way I suppose that was "granted," but under protest. I will also note that after I left the review, Joey called and left a voicemail saying that he wished to "resolve the issue for you so we can both be fair with each other and come to an agreement." When I called back, he asked if I had sent the check already, when I informed him that I had, he offered to "extend a discount on future work". To be clear, I was not looking for any sort of accommodation when I wrote this review, nor would I have accepted any adjustment in price in exchange for removing the review. I felt it was important to share my experience with others who were considering doing business with All Star Lock Smith.

Roman was very fast after I locked myself out. He took my call right away and was there in 15…read moreminutes and took all of maybe three minutes to get into my apartment. thank you so much!!

I highly recommend Roman. He is a wonderful locksmith. I am a repeat customer, and I feel…read morefortunate to have discovered Undersky Locksmith a couple years ago. I recently called to have a lock fixed after I got locked out. I wasn't disappointed calling on Undersky Locksmith again. From the time he took to explain (and show) the fixes needed, to the testing of the lock once the work was complete, Roman has been consistently fair, generous with knowledge and kind. He delivers timely, high quality service, valued at a fair price. The call was for the lock, and he literally left my entire door better than he found it. This is a locksmith you can trust. Thank you again Roman.