Had my riding mower serviced here. When service was done, my mower never worked properly…read morethereafter. The fuel filter didn't allow fuel to get to the carburator. I called James River and explained the problem with their service, so they sent the same tech out and BILLED ME AGAIN to correct the poor job they did in the first place.  Also, they billed me to "shapen my blades" even though I didn't ask for it because my blades were brand new. They also added a $125 charge for transportation, but they never transported my riding mower anywhere. Very poor service, items added to my bill I didn't want or ask for, apparent bogus line items, and a questionable billing department makes me say STAY AWAY. I placed a call to their service department to see if they'd care to rectify any of these issues. I understand their billing department is experiencing issues due to covid... but I'm pretty disappointed and will seek elsewhere.  Will update my review if they clear these mistakes up. By the way, my mower still has never performed well ever since they performed their "annual service".  Will go elsewhere to fix whatever they did to my fuel filter. I suspect the wrong one was installed. 10/4/21: UPDATE: It's been over a month and still management has not called me back to discuss the billing mistake. And now they've sent the same exact wrongful bill with a late charge STAY AWAY FROM THIS BUSINESS!

James River Equipment is the Central Va store for John Deere equipment. I have farms in Goochland…read moreand use the Ashland store for my equipment and service. Their sales ability and equipment are great. THEIR SERVICE IS THE WORST AROUND. From overcharging, double charging, wrong charges, no call backs, missed service dates and ridiculously high service rates....they are absolutely the worst I have now called to schedule annual service a third time. All three times they opened work orders and then NOTHING......they don't text a date, they do not email a date and they NEVER call you back The absolute worst service in farming

A wonderful front store customer service lady at the Lakeridge location deserves a special mention…read moretoday. Cassandra took a bad start situation that my husband and I had in another department and she turned it all the way around, giving us reassurance and confidence that the problem will be resolved. With that, she supplied great care, patience and made us feel much better about things when we left. Thank you Cassandra for being a bright smile during a frustrating time and for going above and beyond! Home Depot is blessed to have you!

Home Depot shorted me 28 bags of top soil and 2 bags of mulch on my delivery. So that's about $90…read moreworth of goods I paid for that I didn't receive... and I paid $89 for delivery on top of that for them to rip me off. I'm out $180. I was there when the delivery driver delivered 3 pallets. A couple hours later when I had a chance to inspect the delivery doc and count the inventory, I noticed the delivery doc said to expect 5 pallets. That's when I counted and noticed how much Home Depot shorted me. Btw, only 3 pallets where delivered. I called Home Depot Ashland and explained the situation politely. The rep was polite, took down my info, and promised that she or her manager would call me back right away. That was 12 hours ago... so it looks like they ripped me off and won't do anything about it. If they correct their mistake asap, I'll update this review accordingly. Otherwise, I'll never do business with them again. For the moment, I'm very displeased with them for shorting me $90 worth of goods; it delays my project because I don't have all the materials I paid for. Also very displeased that they promised to call me right back and it looks like they're just gonna blow off my loss. I guess some employee is enjoying the goods I paid for. Thieves. TIP: Never order large amounts of goods from Home Deport Ashland. Ya can't trust them to deliver what you pay for.

Staff is very helpful and kind. High quality plants. Also have a terrific gift shop full of…read morelavender products and local raw honey.

Bloom! There it is! Talk about Variety! This quaint, fair sized, charming farm/nursery has a…read moreplethora of plant choices for your garden! I worked here several years ago when the farm was in its embryonic stage and let me tell you, it's blossomed! Here you'll find an amazing selection of herbs, vegetable/fruit plants, flowers, annuals, perennials and more! And of course, the gorgeous lavender! RVA residents shouldn't miss an opportunity to visit this small farm tucked away in a Glen Allen neighborhood. Off Greenwood Road, drive down the country lane and it will dead end at the farm. If you have out of town guests, a ride to this hidden treasure will make for a fun day trip! In the spring, plants and herbs from A-Z are available, starting at Anise Hyssop and down the line! Some of the perennial herbs I had purchased here years ago, still come back year after year! My Sweet Woodruff was planted many moons pasts and flourishes as a ground cover each season! They also carry some hard to find herb varieties too! I'm especially fond of the Cuban Oregano, Tuscan Blue Rosemary(that's for remembrance, quoting Ophelia in Shakespeare's Hamlet) and the Rue (you must wear your rue with a difference, Ophelia says!) Winter, spring, summer or fall, there's always something to see at Lavender Fields. In addition to the wide selection of plants, LFHF also has other amenities; local raw honey, tours, classes, a gift shop, teas, garden supplies and tools, planters, beautiful landscaping that backs up the the Chickahominy River, and don't forget their famous lavender lemonade and ice cream. I'm happy to support this family owned, local business that is spreading seeds of joy in their path, beautifying Richmond one garden at a thyme! You'll rue the day you missed the opportunity to visit Lavender Fields Farm!

I have completed 1 year of full yard maintenance with The Ground Guys. They contracted to cut the…read moregrass, maintain the mulch beds, trim the edges, pick up debris, remove leaves, prune bushes, overseed and aerate in the fall, activate and winterize my irrigation system. I also engaged them to install mulch and prep the beds as an added fee. They subcontract the irrigation services, and that company was very good, identifying where previously the system had damage that was not identified by my previous service company (extra fee for the repairs). They worked with me as well to adjust the watering setup to preserve new plantings. The GG's services were delivered like clockwork. They are very efficient and complete in all they do. When blowing debris for clean up, my wife was especially pleased that they blew leaves off of our back deck! That was a plus! Since I work from home, I was aware of their comings and goings and the work was always done well. When I had questions, the crew was very responsive to me and contacted the main office when there was some confusion about a schedule that was worked out very nicely. I see the cost of this service as very similar to and competitive with regular HOA costs for "full service" condo or townhouse subdivisions, but this is performed on my 1/4 acre lot. I find great value in this service from The Ground Guys and plan to renew my contract.

They did a great job on my lawn clean up. The mulch beds were overgrown and now they look like new.read more

Forgot to post this review from a few weeks ago. We dropped off our push/self propelled mower for…read moretune up. We picked up the mower and it looked almost brand new even though it is 6 years old. The price was a lot lower than I expected as well. We thought a new mulching blade was needed and mentioned it but they were able to sharpen the blade which was included in the service. Will definitely return for servicing our mower.

From the owner: Arthur's Electric Service, Inc. is a full service outdoor power equipment shop. The business goes…read moreback to 1923, when John D. Arthur started the business as an automotive electrical service. In the 50's small gas-powered engines came on the scene. Mr. Arthur saw the growing interest and demand in these products and decided to add small engine sales, parts, and service to the business. By the 60's, the small engine parts, service, and equipment side of the business had grown tremendously. The decision was made to drop automotive and go totally small engine/outdoor power. Today, it's owned by the original owner's grandson, who started working fulltime at the business in 1964, and is now the president of the company. We will help you find the outdoor power equipment you are looking for, even if that means referring you to our competition. Call or visit our website today!

Outstanding experience!…read more I'm a homeowner. I'm not a commercial grower or landscape architect. But, I needed mulch. A lot of mulch. I called several places and Heather at Mulch Unlimited was, far and away, the nicest and most helpful of anyone I spoke with. I visited their yard in Mechanicsville because I wanted to see what the economy mulch looked like (I really don't know why.) Again, Heather was very nice and helpful. I ordered 75 yards of Mulch Unlimited economy mulch. Promised delivery was Friday around noon. On Friday, around noon, Steven arrived with the first mulch load. Steven was great. He was friendly and he did an excellent job dumping 75 yards of mulch in precisely the spot I wanted it to be. I'm unable to think of anything anyone could have done that would have made this a better experience.

Superior customer service and a high quality product ! I ordered 8 yards of their premium hardwood…read moremulch for my flower beds . It was somewhat lighter in weight compared to other hardwood mulch I've used elsewhere. Also it was fairly scented which made me believe I received pine bark mulch in error. I traded pictures with Heather and she in fact confirmed I received the correct hardwood. She explained the difference between their premium and economy hardwood, the latter being heavier in consistancy. The premium is lighter since they only use the core of the tree, hence the coverage is not as great as the economy mulch. That's the reason my 8 yards was a little short for my project. Heather shipped me an extra yard a no cost so I could complete my bed coverage. She didn't have to do that...this was essentially my error. I should have visited the site and outlined my requirements rather than assuming 8 yards was sufficient. This is an exordinary high level of customer service and I will be buying all my mulch from M. U. They are also one of the few companies that carry mushroom compost which I will order this fall. Kudos to Heather!!